Patient Representative

Cincinnati Children's

Patient Representative ensuring patient safety and assisting with registration and scheduling at Cincinnati Children’s Hospital. Providing customer service and maintaining confidentiality while supporting the Revenue Cycle.

Posted 7/28/2026full-timeCincinnati • Ohio • 🇺🇸 United StatesMid-LevelSenior💰 $17 - $21 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient registration, admission, and scheduling while ensuring compliance with regulatory standards. Maintains confidentiality and safeguards patient information, supporting the Revenue Cycle and Health Information Management processes.

Highest-signal resume keywords

Patient SafetyCustomer Service ExperienceRegulatory ComplianceData EntryConfidentiality

ATS Keywords

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Applicant Tracking System Keywords

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Industry Keywords

Patient RegistrationAdmissionSchedulingJCAHOCMSODHHealth Information ManagementRevenue CyclePersonal Medical InformationFinancial Information

About the role

Key responsibilities & impact

Ensures patient safety by identifying the correct patient
Provides assistance and services to patients, families, staff and external agencies in the accurate completion of patient registration, admission and scheduling
Maintains confidentiality, protects and safeguards patient/family personal medical and financial information at all times during collection, use and storage
Completes and authenticates all documents and questionnaires that ensure compliance with regulatory agencies (JCAHO, CMS, ODH)
Supports the Revenue Cycle, Health Information Management, and Regulatory by ensuring that the necessary data, information and forms are obtained and accurately entered into the appropriate system

Requirements

What you’ll need

High school diploma or equivalent
Prior customer service experience is preferred
Long periods of standing is required

Benefits

Comp & perks

Additional pay (e.g., shift, on‑call, or weekend differentials)
Benefits may apply