Representative

• Ensure timely enrollment of new providers and facility sites with payors
• Maintain existing provider and facility-site enrollment, including re-enrollment and terminations
• Gather and maintain accurate provider directory and payor database information
• Follow up with payors to obtain effective dates, status updates, and billing identification numbers
• Update provider numbers and related data in internal and external billing software and production programs
• Maintain supporting documentation, including W-9, CLIA certificates, bank, IRS, and CMS letters
• Apply for or assist with individual practitioner and facility NPI applications through NPPES
• Notify payors and internal contacts about practitioner practice changes, terminations, malpractice cases, and legal matters
• Notify payors about new sites, site terminations, and site changes
• Follow up on enrollment-related denials and resolve accounts in accordance with federal and state regulations
• Respond to internal and external inquiries regarding research issues
• Review charges, claims-pending reports, and claim-edit work queues in Epic
• Work Epic follow-up queues to resolve enrollment-related issues
• Monitor changes in managed care and payor provider-enrollment requirements
• Complete work within departmental, compliance, and payor time limits
• Initiate enrollment for electronic claims submission
• Attend site-planning meetings, provide input, gather setup information, and provide updates

Provider enrollment representative managing payor enrollment for Sanford Health, a major rural U.S. health system

Provider Enrollment Representative

Provider Enrollment Representative managing provider and facility payor enrollment for Sanford Health, the largest rural U.S. health system.
Maintaining billing data, documentation, NPIs, claims queues, and regulatory compliance.

• Advise Project Owner on all aspects of commercial construction projects from concept to completion.
• Ensure compliance with environmental regulations and permits throughout the construction process, including environmental impact assessments and mitigation measures.
• Monitor all project schedules, provide early feedback on performance and risk to those schedules, and support timely completion of all project milestones.
• Identify potential risks and develop mitigation strategies to better position the project for success.
• Monitor the Contractor’s quality control measures to ensure construction activities meet industry standards and Owner expectations.
• Serve as a key conduit of information exchange between all on-site stakeholders, providing regular updates on project progress and addressing any concerns that may arise.
• Observe and influence the activities of construction teams, subcontractors, and support staff on behalf of the Owner, fostering a collaborative and safety-focused work environment.
• Consult to ensure compliance with safety regulations and best practices and recommend corrective actions to maintain a safe work environment for all personnel.
• Maintain accurate project documentation, including contracts, permits, change orders, and progress reports, and provide regular reporting to stakeholders.

Construction Manager serving as Owner's Representative for large-scale projects

Owner's Representative

Construction Manager serving as Owner's Representative in remote environments. Overseeing construction management responsibilities and ensuring alignment with Owner's vision and objectives.

• Provide phone and email support to sales teams and healthcare professionals
• Manage service order entry and data accuracy
• Engage with customers to foster positive business relationships
• Deliver high-quality customer service by responding promptly to inquiries
• Provide after-hours support as needed
• Perform Service Order Entry, Data Cleansing, and Invoicing using SAP and Salesforce

ProCare Customer Excellence Representative providing support to sales teams and healthcare professionals

Customer Excellence Representative

ProCare Customer Excellence Representative providing phone and email support to sales teams and healthcare professionals. Manage service order entry and data accuracy for high-quality customer service.

• Provide technical and logistical support to the customer (internal and external)
• Work closely with and create relationships of cooperation with all levels of the customer’s organization
• Ensure customer’s skill and understanding of Liebherr products and documentation by providing training
• Provide detailed explanations and technical training regarding existing and future modification programs
• Perform hands-on tasks during specific modification projects/programs
• Follow-up in coordination with technical support organizations to validate the reliability of products
• Assist customers with troubleshooting efforts in coordination with their engineering department
• Provide responses to technical questions raised by customers
• Identify the requirements for specific onsite assistance or training
• Provide technical and logistical assistance to the customer’s repair shops
• Meet the customer’s management and review the trends and their perceptions regarding Liebherr support and equipment/system performance
• Maintain a rolling action list
• Set-up a schedule for customer visits
• Issue trip reports within 3 business days
• Promote Liebherr service and support the sales/market efforts to external customers

Field Service Representative providing support in aircraft systems

Field Service Representative – Aircraft Systems

Field Service Representative providing proficient field service and technical support in aircraft systems. Ensuring customer satisfaction and effective problem resolution in a safety-sensitive role.

• Perform day-to-day activities required to process credit account balances
• Serve as a member of a team responsible for reducing patient balance account receivable credits
• Communicate with patients regarding overpayments
• Document corrections on discrepancies and follow up activities performed
• Track data on payment activity and findings for the Supervisor
• Prepare refund checks and enter data into the appropriate system
• Adhere to proactive cash posting practices

Credit Resolution Representative handling patient account balances for Trinity Health

Credit Resolution Representative I, Hospital Credits - PFS

Credit Resolution Representative responsible for processing patient account balances and addressing overpayments for Trinity Health in a remote capacity.

• Perform reception and administrative duties in an outpatient clinic setting
• Interact with patients, guests, families, Physicians, and other clinical teams to create an exceptional patient and family experience
• Greet patients and guests in a courteous manner; schedule appointments, complete check-in and check-out processes for patients
• Answer phone calls and document messages, verify accurate identification and data for patients' medical records
• Perform day-to-day operations including answering high volume of calls, recordkeeping, and managing incoming mail
• Schedule patient appointments according to defined protocols
• Collect co-payments, fees for services, and process billing information
• Provide excellent customer service to deliver a positive patient and family experience
• Maintain a safe and clean workspace and patient waiting areas
• Adhere to policies and procedures related to quality, safety, and payment collections
• Travel to other clinic locations as needed
• Perform other duties as assigned

Patient Services Representative managing reception and administrative duties in an outpatient clinic

Patient Services Representative

Patient Services Representative handling reception and administrative duties in outpatient clinic settings. Providing exceptional patient experience and managing various office tasks in the United States.

• Assist with gathering necessary items from carrier to expedite the onboarding process
• Train and mentor Carrier Acquisition Representatives particularly new hires or junior team members
• Track leads for new carriers that could develop into a working relationship to drive external capacity growth
• Explain the process to be an approved carrier and maintain status of activity in the qualification process within the company's outsource capacity database
• Evaluate and determine whether prospective carriers meet minimum contracting conditions including insurance and safety requirements of J.B. Hunt and the DOT through a prescribed qualification process utilizing carrier management tools such as Safersys and internal partners such as Corporate Safety
• Develop strategy related to departmental goals for outbound calls, financial returns, and/or capacity growth
• De-escalate issues from the Carrier Acquisition Representatives in relation to the carrier onboarding process
• Create and deliver marketing materials and sales presentations to communicate and demonstrate the value and benefits of our diversified business model for carriers to partner with the J.B. Hunt network in order to increase carrier base. Acts as a subject matter expert for carrier marketing action plans
• Build relationships via cold-calling, email, and online databases with potential carriers by explaining the value of carrying with J.B. Hunt in order to create and maintain a pipeline of contacts. Responsible for developing relationships with carriers base and managing relationship negotiation.

Carrier Onboarding Representative managing external relationships for J.B. Hunt

Senior Carrier Onboarding Representative

Carrier Onboarding Representative at J.B. Hunt responsible for onboarding independent carriers and managing relationships. Developing strategies to increase capacity and drive financial growth through effective carrier management.

• Manage incoming and outgoing dispute settlement entries and rejects with high accuracy
• Research, analyze, and resolve client and cardholder tickets related to settlement errors
• Ensure timely posting of daily settlement entries in compliance with standards
• Proactively resolve settlement inquiries and drive successful outcomes
• Interface with clients and deliver outstanding service and support

Settlement Resolutions Representative managing dispute settlement entries at Velera

Settlement Resolutions Representative

Settlement Resolutions Representative at Velera managing incoming and outgoing dispute settlement entries. Researching and resolving client issues while ensuring compliance with financial standards.

• Make outbound calls to hospitals and healthcare clinics across the U.S.
• Conduct brief surveys focused on after-hours and emergency response protocols
• Ask approximately 3 standardized questions per call
• Accurately document responses during each call using provided systems
• Maintain a professional and courteous demeanor with healthcare staff
• Follow call scripts and guidelines to ensure consistency and compliance
• Handle a high volume of calls while maintaining quality standards
• Protect confidential information and adhere to company policies
• Communicate any issues or escalations to supervisors as needed
• Meet performance and attendance expectations in a remote work environment

Healthcare Survey Agents conducting outbound calls for brief surveys

Outbound Survey Representative

Healthcare Survey Agents conducting outbound calls to hospitals for brief surveys. Requires strong communication skills and professionalism in a remote work environment.

• Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie’s business code of conduct, policies and all applicable laws and regulations.
• Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. to meet or exceed on those objectives.
• Create pre-call plan objectives and execute post-call evaluation to continuously improve sales performance.
• Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action to close on every sales call.
• Proactively and continuously aspire to serve customer needs, customer expectations and challenges to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers.
• Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers to maximize access and sales opportunities.
• Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution.
• Differentiate AbbVie’s value proposition with health providers assigned and identify, develop, and maintain disease state experts and speakers/advocates to maximize brand performance.

Specialty Representative managing psychiatry sales in the United States

Specialty Representative, Psychiatry

Specialty Representative handling psychiatry sales focusing on patient-centered strategies. Collaborating across teams to meet brand performance and sales objectives in the United States.

• Answer incoming emergency and non-emergency calls, following protocols to determine priorities and dispatch responses accordingly.
• Provide compassionate customer support using scripted and non-scripted responses.
• Monitor a high volume of medical alerts and alarms, offering genuine care during potentially stressful situations.
• Record call details, dispatches, and messages into a database in real-time while maintaining focus and accuracy.
• Communicate with empathy, respect, and patience to ensure a positive experience for our members.
• Verify and update customer information in the system to ensure records are accurate.
• Troubleshoot alarm systems and report issues to ensure timely maintenance.
• Proactively inquire about and recommend preventative healthcare services to members.
• Manage access to highly sensitive materials and maintain strict confidentiality.
• Talk and type simultaneously while navigating multiple screens and systems efficiently.
• Successfully complete new hire training and pass all required compliance testing.
• Perform other duties as assigned.

Care Center Representative assisting with medical alerts and providing support

Care Center Representative – 2ND SHIFT ONLY

Care Center Representative responding to emergency and non-emergency calls, assisting members with medical alerts. Ensuring proper dispatch and providing compassionate customer support in a remote setting.

Care Center Representative providing support during emergency and non-emergency calls

Care Center Representative – Overnight

Care Center Representative providing compassionate support and monitoring medical alerts during emergency situations. Importance placed on customer service in a remote setting.

• Serve as the primary technical field support resource for Rebel Power and communications products
• Provide on-site assistance to defense, government, and commercial customers
• Support customer demonstrations, training, product integration, troubleshooting, and operational field exercises
• Serve as the technical liaison between customers and internal teams
• Work closely with Business Development, Sales, Program Management, and Engineering to ensure successful product deployment

Field Service Representative providing technical support for Rebel Power products

Field Service Representative

Field Service Representative providing technical support for Rebel Power and communications products. On-site assistance for customers, supporting demos, training, and deployments.

• Educate clients on financial planning and insurance options.
• Provide excellent customer service and build lasting relationships.
• Collaborate with a local supportive team.

Financial Representative educating clients on financial planning at Northwestern Mutual

Outside Representative

Financial Representative at Northwestern Mutual educating clients on financial planning and insurance options. Collaborating with a supportive local team to provide excellent customer service and build lasting relationships.

• Execute brand strategy and tactics in field, sales performance
• Effectively manage assigned territory and targeted accounts
• Build strong customer relationships and customer needs solving capability to maximize short and long term sales performance
• Create pre-call plan objectives and execute post-call evaluation to continuously improve sales performance
• Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action to close on every sales call
• Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers to maximize access and sales opportunities
• Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment
• Differentiate AbbVie’s value proposition with health providers assigned and identify, develop, and maintain disease state experts and speakers/advocates to maximize brand performance.

Specialty Representative in psychiatry for AbbVie in Livonia, MI

Specialty Representative in psychiatry position with AbbVie managing territory sales in Livonia, MI. Responsible for executing brand strategy, driving sales performance, and building customer relationships.

• Demonstrates good customer service skills while initiating outbound calls and receiving inbound calls from customers.
• Negotiates account resolution and accurately inputs and documents actions within the collection systems.
• Maintains up-to-date customer contact information in the collections systems.
• May be required to support other queues to facilitate teamwork in the department.
• Escalates and assists other team members with calls as needed.
• Serves as a resource/subject matter expert and may provide training to fellow team members.
• May be required to initiate external contact with customers and may perform advanced loss prevention activities.
• Review the Month to Date (MTD) sent by the clubs for accuracy.
• Daily review of ABC on prior day dues collections and all club entries.
• Process all refunds from ABC and Point of Sale (POS). Research all refunds from the clubs for accuracy.
• Oversees 3rd party collections and all communication that is needed to the clubs from Swift.
• Works as the liaison between ABC and the Club Operations Managers.
• Timely, responsive, courteous communication with all member inquiries, questions, concerns, and needs.

Member Services Representative handling day-to-day management of dues growth

Member Services Representative

Member Services Representative working for UFC GYM managing dues growth and providing customer service via calls. Responsible for account resolutions and supporting team members.

• Travel to auction locations two to three days per week to sell vehicles on behalf of CULA
• Monitor and manage vendor performance, ensuring adherence to company standards and identifying corrective actions when needed
• Negotiate vehicle sales directly with dealers
• Manage consignment relationships with vehicle dealers
• Oversee inventory management including transport status monitoring, certification inspection reviews, vehicle grading, reconditioning estimate approvals, sale preparation, and bid approvals
• Conduct onsite reviews of auction procedures, inventory preparation, and sale effectiveness
• Organize and facilitate vendor performance meetings with auction management and staff
• Review vendor scorecards and reporting and coordinate follow-up actions on performance deficiencies
• Negotiate arbitration claims in collaboration with senior management
• Identify and execute market arbitrage opportunities
• Audit auction expenses and vehicle announcements
• Maintain and report travel-related expenses in accordance with company policies

Auction Representative managing vehicle inventory and vendor relationships for CULA

Auction Representative

Auction Representative managing off-lease vehicle inventory and vendor relationships for CULA. Responsible for vehicle assessment, sale preparation, and maximizing net retention.

• Provide excellent customer service, answering a variety of calls and emails from the mortgage lending industry and the public on FHA guidelines and procedures.
• Use your knowledge of the mortgage industry to locate answers in a knowledge database to acknowledge client’s requests.
• Follow standard operating procedures for various topics, systems, and contact channels.
• Document all of your contacts in a database
• Keep up to date on FHA mortgage processes and procedures

FHA Mortgage Origination Representative for government customer support initiatives

FHA Mortgage Origination Representative

FHA Mortgage Origination Representative supporting government customer initiatives. Providing assistance on FHA guidelines, optimizing client communications and enhancing service delivery through professional growth opportunities.

• Respond to customer questions via live chat.
• Provide product/service information and basic troubleshooting.
• Update customer records and follow support guidelines.
• Manage multiple chats at once.
• Escalate issues when needed.

Reliable Remote Chat Representative providing customer support via live chat

Chat Representative

Reliable Remote Chat Representative providing real-time support to customers via chat. Assisting with inquiries and troubleshooting while working remotely.

Representative jobs in Missouri

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Provider Enrollment Representative

Owner's Representative

Customer Excellence Representative

Field Service Representative – Aircraft Systems

Credit Resolution Representative I, Hospital Credits - PFS

Patient Services Representative

Senior Carrier Onboarding Representative

Settlement Resolutions Representative

Outbound Survey Representative

Specialty Representative, Psychiatry

Care Center Representative – 2ND SHIFT ONLY

Care Center Representative – Overnight

Field Service Representative

Outside Representative

Specialty Representative, Psychiatry

Member Services Representative

Auction Representative

FHA Mortgage Origination Representative

Chat Representative