Credit Resolution Representative I, Hospital Credits - PFS

Trinity Health

Credit Resolution Representative responsible for processing patient account balances and addressing overpayments for Trinity Health in a remote capacity.

Posted 7/17/2026full-timeRemote • Missouri • 🇺🇸 United StatesJuniorMid-Level💰 $17 - $26 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in revenue cycle functions, including processing credit account balances and managing patient communications. Proficient in data tracking and documentation, with strong skills in Microsoft Office applications.

Highest-signal resume keywords

Revenue Cycle FunctionsHealth Insurance KnowledgeMicrosoft Office ProficiencyInterpersonal SkillsWritten And Verbal Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Credit Account ProcessingData TrackingRefund PreparationDiscrepancy DocumentationCash Posting Practices

Soft Skills

Strong Interpersonal SkillsExcellent Communication Skills

Tools & Technologies

Microsoft OutlookMicrosoft WordMicrosoft PowerPointMicrosoft Excel

Industry Keywords

Patient Balance AccountsOverpaymentsGovernmental Programs

About the role

Key responsibilities & impact

Perform day-to-day activities required to process credit account balances
Serve as a member of a team responsible for reducing patient balance account receivable credits
Communicate with patients regarding overpayments
Document corrections on discrepancies and follow up activities performed
Track data on payment activity and findings for the Supervisor
Prepare refund checks and enter data into the appropriate system
Adhere to proactive cash posting practices

Requirements

What you’ll need

High school diploma or Associate's degree in Accounting or Business Administration
At least two (2) years of experience in revenue cycle functions
Knowledge of health insurance and governmental programs
Proficient in Microsoft Office, including Outlook, Word, PowerPoint, and Excel
Strong interpersonal skills
Excellent written and verbal communication skills

Benefits

Comp & perks

Health insurance
401(k) matching
Paid time off
Flexible working arrangements