Trinity Health

Analyst

• Responsible for the data capture, analysis & reporting of data information to assist the Trinity Health leadership team achieve operational efficiency.
• Responsible for auditing of department information, producing reports & suggesting improvements to processes.
• Provides knowledge & expertise in the program, services & applications.
• Researches, collects & analyzes information. Identifies opportunities, develops solutions, & leads through resolution. Collaborates on performance improvement activities as indicated by outcomes in program efficiency & patient experience.
• Responsible for distribution of analytical reports.
• Utilizes multiple system applications to perform analysis, create reports & develop educational materials.
• Incorporates basic knowledge of Trinity Health policies, practices & processes to ensure quality, confidentiality & safety are prioritized.
• Demonstrates knowledge of departmental processes & procedures & ability to readily acquire new knowledge.
• Research & compiles information to support ad-hoc operational projects & initiatives. Synthesizes & analyzes data & provides detailed summaries including graphical data presentations illustrating trends & recommending practical options or solutions while considering the impact on business strategy & supporting leadership decision making.
• Leverages program & operational data & measurements to define & demonstrate progress, ROI & impacts.
• Maintains a Working Knowledge of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices.
• Responsible for ensuring accurate CPT and/or ICD-10 documentation for the patient billing process and educating colleagues and providers in accurately document services performed and using the appropriate codes representing those services.
• Maintains documentation regarding charge capture processes. Performs regular reviews of process adherence and identify missing charges. Coordinates with key stakeholders regarding impacts of system change requests and upgrades to processes to ensure capture accuracy. Provides oversight of charge reconciliation processes for assigned departments; ensuring daily and appropriate monthly reconciliations are occurring.
• May perform or provide “at elbow” guidance to clinical departmental daily reconciliation processes including ensuring supply charges are appropriate captured (may include implants), identify duplicate charges and initiate appropriate communications when there are documentation and/or charge deficiencies or charge errors. Performs charge entry/capture functions, charge approvals, and/or quality charge reviews; including but not limited to, appending modifiers, and checking clinical documentation. Provides feedback to intra-departmental Revenue Integrity colleagues including areas of opportunity. Reviews and responds to various quality reports, including reports that identify missing charges, duplicate charges, late charges, etc. Maintain and update required reference logs and other reporting tools. May create and present information for decision making purposes. Supports other stakeholders with denial related charge reviews including analysis of clinical documentation, root cause analysis and education to the responsible ancillary department.

Revenue Integrity Charge Analyst

Director

• Provide executive-level, transformational leadership for the strategic planning, integration, financial performance, and clinical evolution of multiple service lines across the entire care continuum.
• Drive strategic growth, operational excellence, quality improvement, and clinical integration across inpatient, procedural, and ambulatory settings.
• Partner with the Medical Directors to align the service line’s goals with health system priorities and advance its reputation as a center of excellence.
• Develop, implement, and govern multi-year strategic and business plans including aggressive Key Performance Indicators (KPIs) and measurable milestones.
• Facilitate and lead the service line's executive governance structure, ensuring clear accountability and initiative implementation through Performance Excellence practices.
• Coordinate clinical standardization across care settings and facilities to support evidence-based practice and care continuity.

Director of Clinical Service Line Strategy

Business Analyst

• Provides specialized technical and analytical support for an operational area of revenue management.
• Work assignments are complex and responsible requiring a depth of knowledge in an area of specialization.
• Conducts impact analyses and modeling, assesses trends, develops projections, and prepares detailed written summaries for management review.
• Participates in defining project plans and goals; manages and/or leads small projects or portions of projects.
• Designs, develops, implements, and maintains systems that provide financial, statistical, and operational information.

Senior Revenue Management Analyst – Reimbursement Analyst, Medicare

Bilingual

• Provide in-home skilled nursing care to patients by developing personalized care plans, administering medications and supporting recovery and independence.
• Follows orders for treatment and provides services as indicated on the plan of care.
• Utilizes and implements appropriate educational tools and pathways per guidelines and/or policy and procedure.
• Takes ownership to optimize agency performance through active involvement in quality improvement activities.
• Provides ongoing care management oversight/activities to assigned patients to achieve high quality care, reduced rehospitalizations and achievement of top decile outcomes.
• Utilizes motivational interviewing/health coaching techniques to achieve desired patient outcomes.
• Adjusts weekly, monthly patient visit schedule to achieve care consistency, visit utilization ordered and operational efficiencies, avoiding duplication, interruption or overlap in visits.
• Initiates, maintains, and documents communication regarding the client’s care/needs with the physician, clinical manager, other disciplines, and family, as appropriate.
• Acts independently and responsibly to perform duties on a consistent basis and in a timely manner.

Bilingual Home Health Registered Nurse, RN

Therapist

• Provide professional physical therapy services to the organization’s clients as prescribed by the physician.
• Accurately assesses clients at admission and other required time points and utilizes appropriate standardized documentation.
• Assesses the client’s condition and needs and determines the agency’s ability to meet those needs in the home care setting.
• Informs the client/caregiver about the agency, care/services available, client obligation for payment, and rights and responsibilities before care is initiated.
• Makes appropriate referrals for evaluation/care to other disciplines and services, and coordinates care with others to ensure effective and efficient care is provided.
• Reports changes in client condition as appropriate and in a timely manner, to the client’s physician and obtains orders for changes in the plan of treatment.
• Initiates and implements appropriate preventive, therapeutic and rehabilitative procedures, and techniques to clients.
• Performs manual therapeutic exercises, massage, and/or manual traction as established by the plan of care.

Full-Time Home Health Physical Therapist, PT

Security Engineer

• Under the direction of the Lead Security Officer, is responsible for the performance of all security and safety duties as assigned.
• Provide armed, uniformed Security presence throughout SPHP campuses.
• Assess threats, provide immediate response to, and mitigate offenses against public order, life and safety of colleagues, staff, patients, visitors and others on and within the buildings and grounds of SPHP.
• Offenses or events requiring investigation and thorough reporting will be made and submitted to Lead Security Officer and other SPHP Leadership.
• Coordination with law enforcement agencies based on threat assessment and offenses.
• Pick up hours as the need arises, at our Acute care facilities, other than primary work location.

Senior Security Officer – Acute Care

• Perform various therapeutic procedures including advanced practice procedures such as operating balloon pumps and working in NICU.
• Perform Pulmonary Function testing.
• Provides professional leadership in the delivery of patient care.
• Use "AIDET" principles when interfacing/treating every patient throughout the organization.
• Provide a consistent experience to patients, families, and visitors using key communication techniques.
• Maintain safe respiratory therapy practices and alert management of any safety issues.
• Participate in patient rounds and ensure treatments are provided in accordance with physician orders.

Respiratory Therapist

Manager

• Deliver one-on-one, high-quality care to patients in the comfort of their homes
• Assess, plan, and manage individualized care that promotes healing and independence
• Case manage a team of 15-20 hospice patients
• Collaborate with interdisciplinary team and attend weekly Interdisciplinary meetings
• Interact with primary care physician and/or hospice medical director as needed
• Make appropriate referrals for evaluation/care to other disciplines and services
• Report changes in client condition as appropriate and in a timely manner
• Re-evaluate and update patients’ plan of care based on patient goals

Full-Time Hospice Registered Nurse, RN Case Manager

Learning and Development

• Qualified and willing to float throughout the hospital and/or throughout multiple hospital locations and/or regions
• Knows, understands, incorporates & demonstrates standard elements of professional practice: Assess, Outcomes Identification / Solutions, Plan, Implement, Evaluate
• Acts independently & appropriately within license, scope of knowledge & experience in practice area
• Retains accountability for delegation, choices, decisions & outcomes
• Collaborates with key stakeholders & contributes to quality & improvement practices & outcomes
• Exhibits agility & willingness to take on new & additional responsibilities
• Embraces new ideas & cultural differences while managing competing priorities

Travel Registered Nurse, L&D

• Qualified and willing to float throughout the hospital and/or throughout multiple hospital locations and/or regions
• Knows, understands, incorporates & demonstrates standard elements of professional practice per AARC guidelines.
• Acts independently & appropriately within, scope of knowledge & experience in practice area
• Retains accountability for delegation, choices, decisions & outcomes
• Collaborates with key stakeholders & contributes to quality & improvement practices & outcomes
• Exhibits agility & willingness to take on new & additional responsibilities
• Embraces new ideas & cultural differences while managing competing priorities

Travel Respiratory Therapist, RT

• Oversees Quality, Risk Management, and Patient Safety team at Holy Cross Health.
• Accountable for performance and regulatory readiness of departments/areas within a limited geography.
• Provides leadership and direction through managers.

Director of Quality

Counselor

• Meet with clients one on one and indirect care with treatment agencies and families
• Teach classes that support independent living goals within the community

Counselor – PROS

• Implements the evaluation and treatment of medically disabled patients using established procedures.
• Provides education to patients and family to deal with present disabilities or prevent further disabilities.
• Provides consultation to health care personnel and public in matters related to physical therapy.
• Evaluates patients' physical and functional status including muscular strength motor function, reflex and ambulation skills.
• Observes and interviews patients, reviews medical histories and administers detailed sensory tests, manual muscle tests, range of motion exams and other evaluation techniques.
• Establishes short and long term therapy goals and formulates treatment plans consistent with goals based on evaluation.
• Treats patients using recognized physical therapy procedures such as therapeutic exercise, gait training, functional training, application of modalities and assistive devices.
• Provides treatment and delegates treatment procedures to appropriate personnel.
• Observes patients' actions and reactions to treatment and evaluates progress.
• Consults with physicians and other health-care team members in adjusting treatment program as necessary.
• Determines appropriate devices such as wheelchairs, canes, crutches and prosthetic/orthotic devices necessary to assist patients in performing physical activities and instructs patients in care and use of same.
• Regularly documents patient's progress to goals and prepares reports regarding same for physicians, other treatment members and supervisor's review.
• Participates in general physical therapy operations such as patient education, quality review, clinical education, program planning and clinics, and supervision of physical therapy student interns.
• Maintains records and logs of treatments performed and prepares charge slips for billing purposes.
• Discusses evaluations, goals and treatments with patients and families to elicit cooperation.
• Instructs patients and patients' families in appropriate continued exercise or therapy programs and in use of therapy techniques and assistive devices and aids.
• Participates in discharge planning with physicians, and health care team members to ensure patients have appropriate assistance and continuation of rehabilitation at home or other settings.
• Maintains knowledge of current trends and developments in the field by reading appropriate books, journals and other literature and attends related conferences and seminars.
• Maintains good rapport and cooperative relationships, and approaches conflict in a constructive manner to identify problems, offer solutions, and participate in their resolution.
• Maintains the confidentiality of information acquired pertaining to patients, physicians, employees, and visitors to St. Joseph Mercy Hospital. Discusses patient and hospital information only among appropriate personnel in appropriately private places.
• Assumes responsibility for performance of job duties in the safest possible manner, to assure personal safety and that of coworkers, and to report all preventable hazards and unsafe practices immediately to management.
• Provides quality patient care considering age specific, developmental and cultural needs through competent practice and application of the physical rehabilitation process. Maintains unit/area competencies and behaves in accordance with the Mission, Vision, and Values of St. Joseph Mercy Health System.

Physical Therapist, PRN

• Accountable for leading, guiding, & directing functional responsibilities
• Enable ministry level strategy to address business & regulatory issues
• Provide functional expertise & ensure fulfillment of performance & service standards
• Responsible for consistent operating performance & achieving financial goals

Revenue Integrity Charge Analyst

Director of Clinical Service Line Strategy

Senior Revenue Management Analyst – Reimbursement Analyst, Medicare

Bilingual Home Health Registered Nurse, RN

Full-Time Home Health Physical Therapist, PT

Senior Security Officer – Acute Care

Respiratory Therapist

Full-Time Hospice Registered Nurse, RN Case Manager

Travel Registered Nurse, L&D

Travel Respiratory Therapist, RT

Director of Quality

Counselor – PROS

Physical Therapist, PRN

Travel Respiratory Therapist, RT

Patient Service Manager – Food & Nutrition Services