Senior Carrier Onboarding Representative

J.B. Hunt Transport Services, Inc.

Carrier Onboarding Representative at J.B. Hunt responsible for onboarding independent carriers and managing relationships.

Posted 7/16/2026full-timeChicago • Illinois, Missouri • 🇺🇸 United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in carrier onboarding processes, relationship management, and sales strategies within the transportation industry. Proficient in training and mentoring team members while effectively utilizing carrier management tools to evaluate prospective carriers.

Highest-signal resume keywords

Carrier Onboarding ProcessSales ExperienceRelationship ManagementTraining and MentoringCarrier Management Tools

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales StrategiesRecruitingContracting Conditions EvaluationInsurance Requirements KnowledgeSafety Requirements Knowledge

Soft Skills

De-escalationCommunicationRelationship Building

Tools & Technologies

SafersysOutsource Capacity Database

Industry Keywords

Transportation IndustryCarrier AcquisitionJ.B. Hunt KnowledgeMarketing Materials DevelopmentCold Calling

About the role

Key responsibilities & impact

Assist with gathering necessary items from carrier to expedite the onboarding process
Train and mentor Carrier Acquisition Representatives particularly new hires or junior team members
Track leads for new carriers that could develop into a working relationship to drive external capacity growth
Explain the process to be an approved carrier and maintain status of activity in the qualification process within the company's outsource capacity database
Evaluate and determine whether prospective carriers meet minimum contracting conditions including insurance and safety requirements of J.B. Hunt and the DOT through a prescribed qualification process utilizing carrier management tools such as Safersys and internal partners such as Corporate Safety
Develop strategy related to departmental goals for outbound calls, financial returns, and/or capacity growth
De-escalate issues from the Carrier Acquisition Representatives in relation to the carrier onboarding process
Create and deliver marketing materials and sales presentations to communicate and demonstrate the value and benefits of our diversified business model for carriers to partner with the J.B. Hunt network in order to increase carrier base. Acts as a subject matter expert for carrier marketing action plans
Build relationships via cold-calling, email, and online databases with potential carriers by explaining the value of carrying with J.B. Hunt in order to create and maintain a pipeline of contacts. Responsible for developing relationships with carriers base and managing relationship negotiation.

Requirements

What you’ll need

High School Diploma or GED Equivalent with 2-3 years of professional experience
Bachelor's degree in Business Administration/Management, Marketing or Communication with 2-3 years of direct sales experience (Preferred)
Experience in a sales position
Experience in recruiting
Experience in the transportation industry
Knowledge of J.B. Hunt

Benefits

Comp & perks

medical benefit
dental benefit
vision benefit
401(k) retirement plan
life insurance
short-term and long-term disability coverage
paid time off commensurate with tenure (includes vacation and sick time)
six weeks of paid maternity leave along with two weeks of paid parental leave
six paid holidays annually