J.B. Hunt Transport Services, Inc.

Manager

• Learn to build and maintain positive professional relationships with drivers and safe, reliable outside carriers to ensure seamless new carrier set-up, minimize turnover and maximize ongoing productivity
• Fill in for absent or unavailable personnel and on special projects related to optimizing fleet operations and achieving profitability
• Learn to utilize personnel management including training and orientation of drivers and/or employees including the training and assistance with internal and third party (customer) systems
• Become proficient in maximizing efficiency of fleet operations and profitability and making recommendations for continuous improvement, measuring key performance indicators, and creating, maintaining and presenting customer specific reporting and financial analysis through face-to-face interactions at customer location
• Gain knowledge on how to manage inventory, assets, customer pools and/or assignment of drivers to balance equipment in market
• Learn to perform administrative duties such as payroll, management of the Net-Revenue budget, driver counseling, accident reviews, filing and documenting, resolving pay issues, analyzing P&L statements, invoicing and/or creating operational or financial reports
• Learn to manage yard including checking/inspecting equipment, replacing parts (like mud flaps), completing repairs, etc., and coordinating with maintenance to ensure all regular preventative maintenance services are scheduled on time and all safety related mechanical issues are fixed for account equipment (as required)
• Learn to work with drivers, customers, and company personnel to resolve service issues, routing and/or planning, mechanical problems, accessorial pay related issues, etc., as they occur throughout the day and, where necessary, when on call
• Learn to maintain the Company's safety culture to include daily driver safety messages, monthly driver safety briefings, quarterly driver training, annual reviews, and enforce company policies to ensure DOT compliance and company safety requirements are being met
• Learn to assign loads and plan, route, and monitor freight movement to provide safe, on-time service and meet customer requirements, including managing freight exceptions and driver ETA adjustments based on pick-up and delivery schedules, and other environmental factors on the road
• Must be willing to travel between Chehalis, WA and Puyallup, WA as needed.

Manager Trainee

Sales Development Rep

• Utilize data insights and sales enablement tools to conduct lead generation activities for new business, including cold calling, networking and other opportunity-prospecting methods
• Meet with prospective customers to discuss viable opportunities in an effort to understand their business needs
• Coordinate with internal teams and the customer to implement the customer's solution
• Set expectations during implementation for internal resources to maintain the health of the account
• Develop account strategy for maintenance and growth

Sales Development Executive

Client Partner

• Liaising between core stakeholder groups within J.B. Hunt and the customer
• Aligning expectations and objectives to maintain and exceed customer satisfaction
• Acting as internal owner of an account and working with assigned customer(s)
• Ensuring uniformity in business practices, support needs, resolving issues, and overall relationship management
• Driving retention and growth of current business to maintain and exceed profit levels
• Participating in the execution of special projects for clients
• Monitoring billing and receivables and working with internal teams to ensure contract compliance
• Developing and implementing uniform practices for high service levels from account locations
• Presenting to clients regularly and conducting reporting/presentations for internal and external audiences

Client Manager I – ICS

• Learn to build and maintain positive professional relationships with drivers and safe, reliable outside carriers to ensure seamless new carrier set-up, minimize turnover, and maximize ongoing productivity
• Fill in for absent or unavailable personnel and on special projects related to optimizing fleet operations and achieving profitability
• Learn to utilize personnel management including training and orientation of drivers and/or employees including the training and assistance with internal and third party (customer) systems
• Become proficient in maximizing efficiency of fleet operations and profitability and making recommendations for continuous improvement, measuring key performance indicators, and creating, maintaining and presenting customer specific reporting and financial analysis through face-to-face interactions at customer location
• Gain knowledge on how to manage inventory, assets, customer pools and/or assignment of drivers to balance equipment in market
• Learn to perform administrative duties such as payroll, management of the Net-Revenue budget, driver counseling, accident reviews, filing and documenting, resolving pay issues, analyzing P&L statements, invoicing and/or creating operational or financial reports
• Learn to manage yard including checking/inspecting equipment, replacing parts (like mud flaps), completing repairs, etc., and coordinating with maintenance to ensure all regular preventative maintenance services are scheduled on time and all safety related mechanical issues are fixed for account equipment (as required)
• Learn to work with drivers, customers, and company personnel to resolve service issues, routing and/or planning, mechanical problems, accessorial pay related issues, etc., as they occur throughout the day and, where necessary, when on call
• Learn to maintain the Company's safety culture to include daily driver safety messages, monthly driver safety briefings, quarterly driver training, annual reviews, and enforce company policies to ensure DOT compliance and company safety requirements are being met
• Learn to assign loads and plan, route, and monitor freight movement to provide safe, on-time service and meet customer requirements, including managing freight exceptions and driver ETA adjustments based on pick-up and delivery schedules, and other environmental factors on the road

Business Development Rep

• Conduct lead generation activities for new and incremental business, including cold calling, networking and other opportunity prospecting methods.
• Meet with customers and prospective customers to discuss viable opportunities in an effort to understand their business needs, identify scope, submit a proposal, finalize the contract and win the business.
• Coordinate with internal teams and the customer to implement the customer's solution, including participation in kick-off.
• Perform various activities related to Opportunity Management and monitoring the health of the account which includes, but is not limited to, Customer KPI review, revenue quality monitoring, watching for additional opportunities, contract and pay terms review to ensure adherence to agreement.
• Visit prospective and existing customers at their corporate headquarters or other sites as needed.
• Requires ability to travel to customer sites to meet customer needs.

Manager Trainee

Sales Development Executive

Client Manager I – ICS

Manager Trainee

Business Development Executive – LTL