Patient Coordinator

• Provide business services for patients and the healthcare system
• Ensure accurate patient registration
• Verify insurance and authorizations
• Collect patient charges and payments
• Operate a multi-line phone system while maintaining telephone protocols
• Assist patients as needed
• Register new patients for the Behavioral Health Department
• Perform clerical duties
• Triage patients with acute needs over the phone

New Patient Coordinator registering behavioral health patients for Baptist Health’s nonprofit healthcare system

New Patient Coordinator, Behavioral Health

New Patient Coordinator registering behavioral health patients for Baptist Health, a nonprofit healthcare system. Handling insurance, payments, telephone protocols, and acute patient triage remotely in Florida.

• Greet and assist patients, customers, and visitors in person and over the phone
• Perform patient registration in various systems
• Answer phone calls professionally and courteously
• Collect monies for time-of-service patient responsibility when applicable
• Verify insurance coverage and obtain prior authorization when applicable
• Perform preliminary patient screening, including medical history, before procedures
• Transport patients to and from exam rooms
• Assist with patient transfers on and off exam tables
• Provide preliminary and post-procedure instructions
• Prepare mobile units for transport when applicable
• Maintain a clean and organized work area
• Order supplies and ensure work areas are properly stocked
• Ensure accuracy of patient records and documentation
• Schedule patient appointments and obtain insurance verification and/or authorization
• Prepare medical records for physicians, patients, and customers
• Document patient visits in electronic systems and written documents
• Assist clinical staff with documentation and image delivery
• Perform all duties within HIPAA regulations
• Perform other duties as assigned

Patient Coordinator supporting outpatient radiology and oncology services at Akumin facilities

Patient Coordinator greeting patients, managing registration, insurance, records, and appointment workflows. Supporting Akumin’s outpatient radiology and oncology services across Danbury, Brookfield, and Mt. Kisco facilities.

• Handle incoming phone calls, scheduling-related tasks, and online leads
• Create a positive phone call experience for each caller
• Promote a professional and welcoming atmosphere for patients and providers
• Understand provider-to-patient flow and anticipate providers' next steps
• Perform inventory responsibilities and stock supplies and equipment as requested
• Support patients, providers, and support staff
• Attend in-house training and continued education opportunities

Patient Coordinator managing front-office operations at Schweiger dermatology practice

Patient Coordinator – Full Time

Patient Coordinator managing calls, scheduling, patient flow, and front-office duties at Schweiger’s Creve Coeur dermatology office.
Supporting patients and providers while maintaining a welcoming, efficient clinic experience.

• Execute all front office duties and provide support to patients, providers, and support staff
• Handle incoming phone calls, scheduling-related tasks, and online leads in a timely and knowledgeable fashion
• Create a positive phone call experience for each caller
• Promote a professional and welcoming atmosphere to enhance quality of service and care offered to patients and providers
• Understand provider-to-patient flow and anticipate providers’ next steps
• Perform inventory responsibilities and stock supplies and equipment as requested
• Attend in-house training and continued education opportunities

Patient Coordinator supporting front-office operations at Schweiger’s Hamburg dermatology practice

Patient Coordinator, Full Time

Patient Coordinator handling calls, scheduling, and patient support at Schweiger’s Hamburg dermatology practice.
Maintaining welcoming front-office operations and supporting providers, patients, and staff.

• Provide customer service to patients, fellow employees, and referral sources through front-office coordination and administration
• Counsel patients regarding financial responsibility after benefits verification
• Obtain co-payments and over-the-counter cash, complete cash receipts, and handle bank deposits
• Maintain accurate patient files and protect the privacy and security of protected health information under HIPAA
• Assist with patient follow-up and quality assurance activities
• Enter patient demographics, insurance verifications, billing data, referrals, authorizations, and prescriptions
• Manage multiple phone lines and produce clear, concise, accurate written documentation
• File patient charts and documentation according to established guidelines
• Coordinate clinician schedules and coverage for appointments and out-of-office calls
• Perform other assigned duties and special projects

Patient Access Coordinator supporting O&P clinic front-office operations for Hanger

Patient Access Coordinator

Patient Access Coordinator managing patient access and front-office administration for Hanger’s orthotic and prosthetic clinics. Verifying insurance, scheduling appointments, handling payments, and maintaining HIPAA-compliant records.

• Verify patient insurance eligibility and benefits and track upcoming coverage expiration
• Complete initial and ongoing benefit verification at least two times monthly
• Maintain up-to-date authorizations and submissions for ABA patients
• Support families with continuation of insurance coverage through resources and outreach
• Secure required authorizations before services are rendered and maintain them ongoing
• Track and submit authorization paperwork and review clinical documentation before submission
• Enter authorizations into the patient electronic medical records system
• Resolve authorization issues with patients, providers, internal teams, and insurance companies
• Maintain accurate authorization request and response records
• Stay current on insurance coding and billing guidelines for ABA services
• Update workflow templates with status notes, approvals, and pertinent information
• Send, collect, and maintain updated patient consents
• Assist with requesting, receiving, and sharing documents between families and the organization
• Update and audit Central Reach profiles
• Assist the RCM team with clean-claim audits and issue resolution
• Assist RCM, Operations, and Clinical teams with audits and administrative tasks
• Follow NeurAbilities policies, procedures, and applicable regulations

Patient Access Coordinator managing ABA insurance authorizations for NeurAbilities Healthcare

Patient Access Coordinator managing insurance verification and ABA authorizations for NeurAbilities Healthcare. Supporting families, clinical teams, and revenue-cycle operations to ensure accurate claims and continued care.

• Answer inbound patient calls professionally and efficiently
• Respond to patient enquiries and provide outstanding customer service
• Communicate with patients and families in English, Spanish, and Portuguese
• Direct patient enquiries to the appropriate clinical team when necessary
• Schedule, reschedule, and confirm patient appointments
• Manage provider calendars to maximize scheduling efficiency
• Conduct outbound calls for appointment reminders and patient follow-up
• Ensure patient information is accurate and updated within the practice management system
• Maintain accurate patient records within the EMR
• Assist with patient registration and demographic updates
• Coordinate communication between providers, patients, and internal staff
• Support the smooth day-to-day administrative operations of the practice
• Deliver a friendly, compassionate, and professional experience to every patient interaction
• Handle sensitive patient information with discretion and confidentiality
• Identify opportunities to improve patient communication and operational efficiency
• Collaborate with the clinical team to ensure excellent continuity of care

Trilingual Patient Coordinator supporting Orlando pediatric practice remotely

Trilingual Patient Coordinator – English, Spanish, Portuguese

Trilingual Patient Coordinator supporting a growing Orlando pediatric practice remotely. Managing patient communications, appointments, records, and administrative coordination in English, Spanish, and Portuguese.

• Greet and assist patients, customers, and visitors in person and by phone
• Perform patient registration in various systems
• Answer phone calls professionally and courteously
• Collect time-of-service patient responsibility when applicable
• Verify insurance coverage and obtain prior authorization when applicable
• Perform preliminary patient screening, including medical history, before procedures when applicable
• Transport patients to and from exam rooms
• Assist with patient transfers on and off exam tables
• Provide preliminary and post-procedure instructions
• Assist with preparing mobile units for transport when applicable
• Maintain a clean, organized, and properly stocked work area
• Order supplies when applicable
• Ensure accuracy of patient records and documentation
• Schedule patient appointments and obtain insurance verification or authorization when applicable
• Prepare medical records for physicians, patients, and customers
• Document patient visits in electronic systems and written documents
• Assist clinical staff with documentation and image delivery
• Perform all duties within HIPAA regulations
• Perform other duties as assigned

Patient Coordinator supporting outpatient radiology and oncology patients across Akumin’s Kissimmee and Orlando facilities

Patient Coordinator supporting outpatient radiology and oncology patients across Akumin’s Kissimmee and Orlando facilities. Managing registration, insurance, scheduling, records, and patient assistance.

• Scheduling the home visits for the field staff
• Assisting with the coordination of patient care
• Accumulating admissions/intake information
• Communicating with CFSS for possible staffing needs and concerns
• Works within the HCHB workflow structure as directed
• Compile the daily schedules of clinical staff
• Assign POD clinicians to patients
• Assist POD personnel in care coordination of patient/client services
• Serve as a liaison between the field staff, patients/clients, and POD personnel
• Complete all tasks/workflow daily and communicate with ACM regarding any workflow unable to be processed prior to the end of the shift

Patient Services Coordinator scheduling home visits and coordinating patient care

Patient Services Coordinator – Every Weekend Required

Patient Services Coordinator scheduling home visits in a remote role for Graham Healthcare Group. Assisting with patient care coordination and managing daily schedules for clinical staff.

• Manage a high volume of inbound and outbound pre-screening calls
• Communicate clearly and compassionately with potential trial participants
• Demonstrate proficiency in medical terminology to assess patient information
• Utilize remote communication tools for calls, documentation, and team communication
• Meet or exceed KPIs related to pre-qualified referrals and enrollment rates
• Maintain detailed records of patient interactions and ensure compliance
• Regularly review recorded calls from contractor PCs and provide coaching
• Monitor the PC KPI dashboard for performance metrics
• Deliver structured feedback and escalate unresolved performance concerns
• Review contractor PC timesheets and generate monthly invoices
• Collaborate on process improvements within the PC department

Patient Coordinator Support Lead managing contractor PC team and handling pre-screening calls

Patient Coordinator Lead

Patient Coordinator Support Lead at 1nHealth, a clinical research-oriented company managing contractors and conducting pre-screening calls. Focused on patient recruitment and maintaining quality standards.

• Serve as a patient advocate on behalf of the patient to coordinate access to medicines for timely treatment initiation
• Understand a patient’s support needs and interaction preferences
• Provide support to patients and HCPs throughout the prior authorization and appeals processes
• Educate providers and patients on relevant payer policies
• Maintain accurate information in the designated computer system

Virtual Case Manager facilitating patient access to prescribed medications

Virtual Patient Access Coordinator

Virtual Case Manager facilitating patient access to prescribed medications for a pharmaceutical partner. Advocating for patients and providing support through the healthcare process.

• Greet and assist patients upon arrival, providing information on wait times
• Verify and update patient demographics and insurance details during check-in
• Collect patient payments, including deductibles, copays, and co-insurance at the front desk
• Coordinate follow-up appointments, including cast and measure, delivery, and prosthetic care plans
• Serve as a liaison for clinic services, offering information on patient experience programs

Patient Access Coordinator managing front office operations

Patient Access Coordinator for Hanger, Inc. managing front office operations to ensure seamless patient experiences. Handling patient intake, financial transactions, and administrative assistance in a medical setting.

• Greet and assist patients upon arrival, providing information on wait times and addressing inquiries at the front desk or reception area
• Verify and update patient demographics and insurance details during check-in; handle walk-in registrations
• Collect patient payments, including deductibles, copays, and co-insurance at the front desk
• Coordinate follow-up appointments, including cast and measure, delivery, and prosthetic care plans
• Serve as a liaison for clinic services, offering information on patient experience programs, support groups, and other resources
• Collaborate with the Revenue Cycle Management (RCM) team to obtain necessary patient information
• Ensure accurate and complete electronic health records for all patients

Patient Access Coordinator managing front office operations for Hanger, Inc.

Patient Access Coordinator engaging with patients and managing front office operations for Hanger, Inc. Ensuring seamless patient experience while handling administrative tasks and maintaining accurate health records.

• Greet and assist patients upon arrival, providing information on wait times and addressing inquiries at the front desk or reception area
• Verify and update patient demographics and insurance details during check-in; handle walk-in registrations
• Collect patient payments, including deductibles, copays, and co-insurance at the front desk
• Coordinate follow-up appointments, including cast and measure, delivery, and prosthetic care plans.
• Serve as a liaison for clinic services, offering information on patient experience programs, support groups, and other resources.
• Collaborate with the Revenue Cycle Management (RCM) team to obtain necessary patient information.
• Ensure accurate and complete electronic health records for all patients.

Patient Access Coordinator managing front office operations for O&P services

Patient Access Coordinator managing front office operations for Hanger's O&P services. Ensuring seamless patient experience through scheduling, intake, and financial transactions.

• Greet and assist patients upon arrival, providing information on wait times and addressing inquiries at the front desk or reception area.
• Verify and update patient demographics and insurance details during check-in; handle walk-in registrations.
• Collect patient payments, including deductibles, copays, and co-insurance at the front desk.
• Coordinate follow-up appointments, including cast and measure, delivery, and prosthetic care plans.
• Serve as a liaison for clinic services, offering information on patient experience programs, support groups, and other resources.
• Collaborate with the Revenue Cycle Management (RCM) team to obtain necessary patient information.
• Ensure accurate and complete electronic health records for all patients.

Patient Access Coordinator managing front office operations in a medical setting

Patient Access Coordinator ensuring a seamless experience for patients at Hanger, Inc. Managing front office operations, patient intake, and appointment scheduling.

• Ensure patient is receiving services in a timely manner and at a location most convenient for them based on the patient’s clinical care site preferences.
• Including, but not limited to scheduling patients for appointments, complete financial screenings, and assisting with funding support.
• Conduct insurance error mitigation tactics to create a positive experience for our patients.
• Manage specialized programs including Abortion Funding Support, Gender Affirming Care and Presumptive Eligibility programs and others.
• Conduct periodic training sessions with clinical staff to help promote programs.
• Work with the patient to identify logistical needs to access care and link the patient to appropriate resources as needed. Including but not limited to transportation, lodging, and medical services, and linking the patient to financial resources.
• Support the coordination of care by collaborating with affiliates outside of PPM to prevent unnecessary or redundant care; and to help reduce the cost of care when appropriate.
• Work with the patient to identify other support services as needed and providing appropriate linkages.
• Identify and arrange interpretive language services when needed.
• Take the initiative to proactively resolve barriers, support and/or escalate tough patient cases via communication to management, providers, and patients.

Patient Access Coordinator assisting patients in navigating healthcare services

Patient Access Coordinator at Planned Parenthood Maryland supporting patients with Family Planning services. Handling cost estimates, program management, and coordination of care.

• Facilitate and coordinate the care of our patients through effective and timely scheduling.
• Schedule complex appointments which require the coordination of multiple resources to complete scheduling for surgical and non-surgical procedures.
• Evaluation of scheduling policies and procedures.
• Take incoming phone calls from patients and their families to assist them with their appointment scheduling needs.
• Act as a liaison with leadership to determine scheduling resource needs.

Patient Scheduling Coordinator facilitating care at UW Health

Patient Scheduling Coordinator – Plastic Surgery

Patient Scheduling Coordinator facilitating effective scheduling for patient care at UW Health. Requires customer service experience and ability to manage complex appointments.

• Performing a variety of patient care support tasks
• Acting as a liaison between patients, families and the RN and provider teams
• Answering high volume phone lines including prioritizing, screening, and routing calls
• Gathering and documenting appropriate information
• Supporting prior authorizations for medication and supplies
• Managing customer flow by answering questions, resolving conflicts, and notifying appropriate staff of issues
• Providing research and follow-up

Patient Support Coordinator providing care support at Seattle Children's

Patient Support Coordinator

Patient Support Coordinator providing various support tasks at Seattle Children's. Acting as liaison for families, managing calls and coordinating care efforts with clinical teams.

• The Patient Health Coordinator (PHC) plays a vital role in supporting Medical Group patients by assisting with care coordination and actively monitoring the progress.
• This role requires a highly analytical and detail-oriented, problem solver that will collaborate with the team to implement a patient-centered care plan and guide patients and their families throughout their healthcare journey.
• As a key member of the Integrated Care Team, the PHC contributes to essential care coordination efforts, including but not limited to managing Transitions of Care, facilitating access to community services and resources, and addressing quality care gaps as necessary.
• Assist with care coordination efforts and needs for caseload of paneled patients
• Collaborate with cross-functional teams to solve problems and achieve objectives
• Acting as the liaison between the provider and patient by coordinating in-market activities, including but not limited to relaying messages, processing referrals & faxes, and handling prior authorizations
• Monitor and evaluate the effectiveness of interventions and treatments; thinking critically about how the patient is responding and whether adjustments to the care plan are necessary.
• The PHC works collaboratively with the integrated care team (provider or Nurse Care Manager) to problem-solve through medical concerns.
• Advocate for patients’ well-being, ensuring they receive the care and support they need.
• The PHC would advocate to the integrated care team during High-Risk Huddle and give their assessment and recommendation.
• Outreach to patients who are discharged from the hospital and/or emergency room to understand, collect information and close care gaps
• Identify, document, and resolve problems, goals and interventions in care plans.
• The PHC will update the care plan by adding PGI (problem, goal, intervention) as needed.
• Communicate clinical information and instructions to patients/caregivers, facilities, etc. on behalf of providers, as directed
• Work as part of a collaborative care team to achieve optimal quality and patient experience outcomes, including being an active member in High-Risk Huddles
• Identify and ensure closure of Social Determinant of Health Barriers
• Proactively monitor patients' care through outreach efforts and regularly established checkpoints based on care plans
• Document all phone calls and patient interactions in the EHR promptly by utilizing standard clinical documentation guidelines as required by the company and local, state and federal rules and regulations
• Maintain clear and compassionate communication with patients, family members, care team, and other external entities, representing the company in a professional and courteous manner in all interactions
• Appropriately identify, acknowledge, escalate and/or address patient complaints, grievances, and concerns in a timely and effective manner
• Adhere to all state and federal laws, including HIPAA

Patient Health Coordinator assisting medical group patients with care coordination

Patient Health Coordinator, Medical Assistant, LPN

Patient Health Coordinator supporting Medical Group patients with care coordination and monitoring their progress. Collaborating with the Integrated Care Team to implement patient-centered care plans and address healthcare gaps.

Patient Access Coordinator ensuring seamless patient experience in front office operations for Hanger, Inc. Handling reception tasks, patient intake, and coordination of clinic services.

Patient Coordinator jobs in United States

See all jobs on JobTailor

New Patient Coordinator, Behavioral Health

Patient Coordinator

Patient Coordinator – Full Time

Patient Coordinator, Full Time

Patient Access Coordinator

Patient Access Coordinator

Trilingual Patient Coordinator – English, Spanish, Portuguese

Patient Coordinator

Patient Services Coordinator – Every Weekend Required

Patient Coordinator Lead

Virtual Patient Access Coordinator

Patient Access Coordinator

Patient Access Coordinator

Patient Access Coordinator

Patient Access Coordinator

Patient Access Coordinator

Patient Scheduling Coordinator – Plastic Surgery

Patient Support Coordinator

Patient Health Coordinator, Medical Assistant, LPN

Patient Access Coordinator