Patient Access Coordinator

NeurAbilities Healthcare

Patient Access Coordinator managing insurance verification and ABA authorizations for NeurAbilities Healthcare. Supporting families, clinical teams, and revenue-cycle operations to ensure accurate claims and continued care.

Posted 8/6/2026full-timeKing of Prussia • Pennsylvania • 🇺🇸 United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in verifying patient insurance eligibility and benefits, maintaining authorizations, and ensuring compliance with HIPAA regulations. Proficient in managing documentation and communication between families and healthcare teams while supporting insurance coverage continuity.

Highest-signal resume keywords

Insurance Eligibility VerificationAuthorization ManagementMedical Terminology KnowledgeHIPAA ComplianceMS Office Proficiency

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Insurance Billing ProceduresBenefit VerificationClinical Documentation ReviewAuthorization Paperwork SubmissionCentral Reach Profile Management

Soft Skills

Problem SolvingOrganizational SkillsCollaborationCustomer ServiceConfidentiality Management

Tools & Technologies

Electronic Medical Records SystemMS OutlookMS PowerPointMS Teams

Industry Keywords

ABA ServicesHealthcare AdministrationPublic HealthBusiness OperationsBehavioral Health Terminology

About the role

Key responsibilities & impact

Verify patient insurance eligibility and benefits and track upcoming coverage expiration
Complete initial and ongoing benefit verification at least two times monthly
Maintain up-to-date authorizations and submissions for ABA patients
Support families with continuation of insurance coverage through resources and outreach
Secure required authorizations before services are rendered and maintain them ongoing
Track and submit authorization paperwork and review clinical documentation before submission
Enter authorizations into the patient electronic medical records system
Resolve authorization issues with patients, providers, internal teams, and insurance companies
Maintain accurate authorization request and response records
Stay current on insurance coding and billing guidelines for ABA services
Update workflow templates with status notes, approvals, and pertinent information
Send, collect, and maintain updated patient consents
Assist with requesting, receiving, and sharing documents between families and the organization
Update and audit Central Reach profiles
Assist the RCM team with clean-claim audits and issue resolution
Assist RCM, Operations, and Clinical teams with audits and administrative tasks
Follow NeurAbilities policies, procedures, and applicable regulations

Requirements

What you’ll need

Bachelor’s degree in business, Public Health, Healthcare Administration, or related field; or 1+ years’ relevant experience in a healthcare environment
1+ years’ experience within a business operations environment
Strong understanding of medical terminology and insurance billing procedures for ABA services
Intermediate proficiency in MS Office, including Outlook, PowerPoint, and Teams
Knowledge of medical and/or behavioral health terminology
Knowledge and understanding of HIPAA practices and adherence to policies
Ability to organize and synthesize information from multiple sources
Ability to manage confidential and sensitive information professionally in compliance with HIPAA
Ability to identify and resolve problems with minimal assistance
Ability to maintain a high degree of confidentiality
Ability to manage multiple projects and deadlines
Ability to work independently and collaboratively in a fast-paced environment
Ability to respond appropriately to internal and external customer needs
Ability to work with diverse cultural and socio-economic backgrounds
Ability to stay organized while handling calls, documentation, and insurance verification
Estimated 10% local travel; occasional out-of-area and overnight travel may be expected
Ability to perform light-medium physical activity and extensive self-positioning

Benefits

Comp & perks

14 days of PTO
1 Floating Holiday (Joy Day)
7 paid holidays for qualified employees
Medical, dental, and vision insurance
Lowest cost medical plan is $.50 biweekly
Company paid Life and AD&D insurance
Voluntary short-term disability plan available for qualified employees
Voluntary long-term disability plan available for qualified employees
401K matching 100% of 3% of total compensation contribution plus 50% for 3-5% of total compensation