NeurAbilities Healthcare

Patient Coordinator

• Verify patient insurance eligibility and benefits and track upcoming coverage expiration
• Complete initial and ongoing benefit verification at least two times monthly
• Maintain up-to-date authorizations and submissions for ABA patients
• Support families with continuation of insurance coverage through resources and outreach
• Secure required authorizations before services are rendered and maintain them ongoing
• Track and submit authorization paperwork and review clinical documentation before submission
• Enter authorizations into the patient electronic medical records system
• Resolve authorization issues with patients, providers, internal teams, and insurance companies
• Maintain accurate authorization request and response records
• Stay current on insurance coding and billing guidelines for ABA services
• Update workflow templates with status notes, approvals, and pertinent information
• Send, collect, and maintain updated patient consents
• Assist with requesting, receiving, and sharing documents between families and the organization
• Update and audit Central Reach profiles
• Assist the RCM team with clean-claim audits and issue resolution
• Assist RCM, Operations, and Clinical teams with audits and administrative tasks
• Follow NeurAbilities policies, procedures, and applicable regulations

Patient Access Coordinator

Behavior Technician

• Work one-to-one with clients in clinic, home, and/or school settings
• Implement Applied Behavior Analysis (ABA) under BCBA supervision
• Assist clients in improving communication, social, and independent living skills
• Collaborate with families, caregivers, and treatment teams
• Follow treatment plans and educate others about ABA interventions
• Collect and maintain data
• Manage client program materials
• Foster therapeutic relationships
• Travel locally between various service locations during business hours

Patient Access Coordinator

Behavior Technician – Per Diem