Patient Support Coordinator

Seattle Children's

Patient Support Coordinator providing various support tasks at Seattle Children's. Acting as liaison for families, managing calls and coordinating care efforts with clinical teams.

Posted 7/29/2026full-timeSeattle • Washington • 🇺🇸 United StatesMid-LevelSenior💰 $23 - $35 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong patient care support capabilities, effectively acting as a liaison between patients and healthcare teams while managing customer flow and resolving conflicts. Proficient in gathering information and supporting prior authorizations in a healthcare setting.

Highest-signal resume keywords

Patient Care SupportCustomer ServiceOffice ManagementHealthcare ExperienceConflict Resolution

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Information GatheringDocumentationPrior Authorization SupportCall ScreeningCustomer Flow Management

Soft Skills

CommunicationInterpersonal SkillsProblem Solving

Industry Keywords

HealthcareMedical Back OfficePatient Support

About the role

Key responsibilities & impact

Performing a variety of patient care support tasks
Acting as a liaison between patients, families and the RN and provider teams
Answering high volume phone lines including prioritizing, screening, and routing calls
Gathering and documenting appropriate information
Supporting prior authorizations for medication and supplies
Managing customer flow by answering questions, resolving conflicts, and notifying appropriate staff of issues
Providing research and follow-up

Requirements

What you’ll need

High school diploma or equivalent experience
Minimum three years of related experience in the areas of customer service, patient support, and/or office management
Preferred Bachelor's degree
Healthcare/ medical back office experience

Benefits

Comp & perks

medical, dental, and vision plans
403(b)
life insurance
paid time off
tuition reimbursement