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Patient Access Coordinator
Hanger, Inc.Patient Access Coordinator for Hanger, Inc. managing front office operations to ensure seamless patient experiences.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong patient interaction skills and administrative capabilities, with a focus on managing patient check-in processes and coordinating follow-up appointments. Proficient in handling patient payments and providing information on clinic services.
Highest-signal resume keywords
Patient Check-In ProceduresCustomer Service ExperienceMedical Front Office ProceduresAppointment CoordinationValid Driver's License
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patient Demographics VerificationInsurance Details ManagementPayment CollectionAppointment SchedulingProsthetic Care Coordination
Soft Skills
Communication SkillsInterpersonal SkillsOrganizational Skills
Industry Keywords
Receptionist ExperiencePatient Experience ProgramsAdministrative Support
About the role
Key responsibilities & impact- Greet and assist patients upon arrival, providing information on wait times
- Verify and update patient demographics and insurance details during check-in
- Collect patient payments, including deductibles, copays, and co-insurance at the front desk
- Coordinate follow-up appointments, including cast and measure, delivery, and prosthetic care plans
- Serve as a liaison for clinic services, offering information on patient experience programs
Requirements
What you’ll need- High school diploma or equivalent combination of education and experience required
- Less than one year of customer service, administrative or related experience required
- Experience in a receptionist position or experience with medical front office procedures preferred
- Must have, or be eligible to obtain, a valid driver’s license and driving record
Benefits
Comp & perks- Competitive Compensation Packages
- 8 Paid National Holidays & 4 additional Floating Holidays
- PTO that includes Vacation and Sick time
- Medical, Dental, and Vision Benefits
- 401k Savings and Retirement Plan
- Paid Parental Bonding Leave for New Parents
- Generous Employee Referral Bonus Program
- Mentorship Programs- Mentor and Mentee