Hanger, Inc.

Clinician

• Collaborate with physicians in the evaluation and analysis of a patient’s need for prosthetic and/or orthotic services; recommend treatment options to physicians when necessary
• Examine and evaluate patient needs in relation to disease and functional loss
• Formulate design of prosthetic and/or orthotic devices
• Select materials, make cast measurements, model modifications, and layouts, taking into account new techniques and materials
• Perform fitting, including static and dynamic alignments
• Evaluate prosthetic and/or orthotic device on patient, adjust to assure fit, function, medical efficacy, and quality of work
• Instruct patient in use of prosthetic and/or orthotic devices
• Identify and reconcile issues/problems to ensure patient satisfaction with devices provided
• Provide follow-up with patients and physicians
• Provide in-service training to physicians and allied health care professionals
• Utilize effective materials management, quality and performance processes to maximize device quality and medical efficacy, maintaining a proper balance with costs and operational/financial performance
• Meet with physicians, case managers and other referral sources to review prosthetic and/or orthotic services and capabilities; develop and enhance business relationships to identify and secure ongoing and future sources or referrals
• Plan and implement strategies to meet and exceed revenue targets in coordination with management
• Provide detailed clinical notes to patient records
• May mentor residents or newly certified clinicians
• Provide assistance to other clinical staff
• Provide information to administrative staff to conduct reimbursement activities
• Adhere to all safety regulations; compliance with Medicare and other governmental regulations; compliance with bloodborne and Occupational Safety and Health Administration (OSHA) requirements
• Perform other duties or special projects as assigned

Prosthetist and Orthotist Clinician, CPO, CO, CP

• Collaborate with physicians in the evaluation and analysis of a patient’s need for prosthetic and/or orthotic services; recommend treatment options to physicians when necessary
• Examine and evaluate patient needs in relation to disease and functional loss
• Formulate design of prosthetic and/or orthotic devices
• Select materials, make cast measurements, model modifications, and layouts, taking into account new techniques and materials
• Perform fitting, including static and dynamic alignments
• Evaluate prosthetic and/or orthotic device on patient, adjust to assure fit, function, medical efficacy, and quality of work
• Instruct patient in use of prosthetic and/or orthotic devices
• Identify and reconcile issues/problems to ensure patient satisfaction with devices provided
• Provide follow-up with patients and physicians
• Provide in-service training to physicians and allied health care professionals
• Utilize effective materials management, quality and performance processes to maximize device quality and medical efficacy, maintaining a proper balance with costs and operational/financial performance
• Meet with physicians, case managers and other referral sources to review prosthetic and/or orthotic services and capabilities; develop and enhance business relationships to identify and secure ongoing and future sources or referrals
• Plan and implement strategies to meet and exceed revenue targets in coordination with management
• Provide detailed clinical notes to patient records
• May mentor residents or newly certified clinicians
• Provide assistance to other clinical staff
• Provide information to administrative staff to conduct reimbursement activities
• Adhere to all safety regulations; compliance with Medicare and other governmental regulations; compliance with bloodborne and Occupational Safety and Health Administration (OSHA) requirements
• Perform other duties or special projects as assigned
• May be asked to perform on-call, hospital calls, or float between more than one Hanger Clinic location

Prosthetist and/or Orthotist Clinician, CPO, CO, CP, Board Eligible

Clinical Assistant

• Provide OTS orthotics independently
• Under direct supervision, assist practitioners with patient care
• Prepare a room and patient for treatment, make and modify molds, perform technical fabrication, and complete administrative tasks
• Complete and maintain accurate documentation of patient care provided
• Execute modifications, adjustments, and repairs as determined by the supervising clinician
• Perform selected patient care procedures, including the fitting of soft good items
• Provide alterations to the fitting of soft good items, if necessary
• Provide patient follow-up for selected orthotic and prosthetic patients under direction of supervising certified clinician
• Perform shipping, receiving, and monitor inventory and other clerical tasks.
• Contact vendors to order prosthetic and orthotic materials

Project Manager

• Provide direction and leadership to all resources in the performance of project assignments and activities.
• Determine project scope and guide development of detailed requirements, based on a thorough understanding of the business goals and objectives, as well as user needs.
• Guide development and monitoring of project budgets, including necessary capital expenditures, operational expenses, and labor requirements.
• Perform analyses and recommend allocation of program resources to promote efficient and effective usage and performance.
• Build timelines and develop detailed project schedules, prepare meeting minutes/agendas, track all project action items to successful completion, and regularly report status of project to varying levels of stakeholders.
• Identify project risks and lead identification and development of mitigation plans to minimize the impact of risks if they trigger.
• Build and maintain a thorough RAID log throughout the project lifecycle.
• Collaborate with business stakeholders and technical delivery teams to ensure thorough planning of design, implementation, and testing in accordance with project objectives.
• Maintain adherence to the established Project Governance framework from project initiation to completion, while utilizing the appropriate project methodology.
• Lead application of quality standards to all aspects of a project, including planning, execution, and documentation.
• Ensure project team members understand and apply quality practices in planning and execution of the project.
• Identify and coordinate solutions to complex problems considering resources, human and system capacity, and limitations.
• Effectively communicate and work with business users, analysts, project leads, developers, and all levels of management across the enterprise in a fast-paced environment.

Senior Project Manager

Patient Coordinator

• Greet and assist patients upon arrival, providing information on wait times and addressing inquiries at the front desk or reception area
• Verify and update patient demographics and insurance details during check-in; handle walk-in registrations
• Collect patient payments, including deductibles, copays, and co-insurance at the front desk
• Coordinate follow-up appointments, including cast and measure, delivery, and prosthetic care plans
• Serve as a liaison for clinic services, offering information on patient experience programs, support groups, and other resources
• Collaborate with the Revenue Cycle Management (RCM) team to obtain necessary patient information
• Ensure accurate and complete electronic health records for all patients

Patient Access Coordinator

General

• As a Prosthetist and/or Orthotist, you have dedicated yourself to improving the lives of the patients you serve.
• Collaborate with physicians in the evaluation and analysis of a patient’s need for prosthetic and/or orthotic services; recommend treatment options to physicians when necessary.
• Examine and evaluate patient needs in relation to disease and functional loss.
• Formulate design of prosthetic and/or orthotic devices.
• Select materials, make cast measurements, model modifications, and layouts, taking into account new techniques and materials.
• Perform fitting, including static and dynamic alignments.
• Evaluate prosthetic and/or orthotic device on patient, adjust to assure fit, function, medical efficacy, and quality of work.
• Instruct patient in use of prosthetic and/or orthotic devices.
• Identify and reconcile issues/problems to ensure patient satisfaction with devices provided.
• Provide follow-up with patients and physicians.
• Provide in-service training to physicians and allied health care professionals.
• Utilize effective materials management, quality and performance processes to maximize device quality and medical efficacy, maintaining a proper balance with costs and operational/financial performance.
• Meet with physicians, case managers and other referral sources to review prosthetic and/or orthotic services and capabilities; develop and enhance business relationships to identify and secure ongoing and future sources or referrals.
• Plan and implement strategies to meet and exceed revenue targets in coordination with management.
• Provide detailed clinical notes to patient records.
• May mentor residents or newly certified clinicians.
• Provide assistance to other clinical staff.
• Provide information to administrative staff to conduct reimbursement activities.
• Adhere to all safety regulations; compliance with Medicare and other governmental regulations; compliance with bloodborne and Occupational Safety and Health Administration (OSHA) requirements.
• Perform other duties or special projects as assigned.
• May be asked to perform on-call, hospital calls, or float between more than one Hanger Clinic location.

Certified Prosthetist Orthotist, CPO

Manager

• Manage practice operations to ensure achievement of daily, weekly and monthly goals for sales, revenues, cash and accounts receivable.
• Maintain quality assurance programs to ensure patient satisfaction with practice services.
• Coordinate sales and marketing plans to develop and enhance referral sources and expand revenue opportunities.
• Manage practice expenses and materials to meet or exceed budget projections.
• Ensure bloodborne pathogen, Occupational Safety and Health Administration (OSHA) requirements and other safety and governmental regulations are adhered to.
• Ensure that all employees abide by the policies and procedures outlined in the Hanger Compliance Program and Code of Professional and Business Ethics.
• Ensure practice employees are provided with the resources and incentives to achieve the expectations of their position.
• Ensure accurate and complete documentation records are kept by all practitioners.
• Provide direct patient care service for the treatment of Orthotic and/or Prosthetic conditions as appropriate.

Clinic Manager

Account Executive

• Achieve and exceed monthly, quarterly, and annual sales targets across both acute and non-acute markets
• Identify and pursue new business opportunities within hospitals, clinics, rehabilitation facilities, skilled nursing facilities
• Build and maintain strong relationships with key decision-makers both clinical and non-clinical
• Prepare proposals, presentations, responses to RFPs to improve contracting efforts with health systems and hospitals
• Create hospital contract implementation plans
• Conduct presentations, value-based solutions, and negotiations to close deals
• Maintain accurate records of sales activities and pipeline using CRM tools
• Build collaborative and consultative relationships with Hanger Clinic team including Area Directors, Group Practice Leaders, and administrative leaders
• Monitor market trends and competitor activity to adjust strategies accordingly
• Create and conduct business reviews with hospitals in collaboration with internal and external stakeholders to ensure execution of contractual obligations
• Facilitate connection of Hanger clinicians to referral partners through Hanger programs, in-services, CEs, trade shows and community events
• Support Health System Team in securing partnerships with target accounts through development of key relationships and non-clinical and clinical champions
• Partner with group purchasing organizations and representatives to provide solutions to health system pain points that deliver value on the GPO agreement
• Develop and implement strategies to bring value to referral partners through utilization of the Hanger Clinic value proposition for all products and services
• Partner in health system management (QBRs) with key Hanger Clinic stakeholders
• Ensure customer satisfaction and retention through initiative-taking engagement and problem-solving
• Analyze data, sales metrics, and KPIs to identify areas for improvement
• Coach, mentor, and support a team of sales representatives to meet and exceed sales goals
• May be responsible for 2-3 direct reports of BDM I, II, III including regular one-on-one sessions to provide feedback, training, and alignment with organizational goals and objectives
• Share best practices, sales strategies, and market insights to elevate team performance
• Foster a culture of accountability, collaboration, continuous improvement, and understanding of overall healthcare ecosystem
• Translate corporate sales goals into actionable plans for the team
• Support new hire onboarding and training

Senior Sales Executive – Healthcare

• Collaborate with physicians in the evaluation and analysis of a patient’s need for prosthetic and/or orthotic services; recommend treatment options to physicians when necessary.
• Examine and evaluate patient needs in relation to disease and functional loss.
• Formulate design of prosthetic and/or orthotic devices.
• Select materials, make cast measurements, model modifications, and layouts, taking into account new techniques and materials.
• Perform fitting, including static and dynamic alignments.
• Evaluate prosthetic and/or orthotic device on patient, adjust to assure fit, function, medical efficacy, and quality of work.
• Instruct patient in use of prosthetic and/or orthotic devices.
• Identify and reconcile issues/problems to ensure patient satisfaction with devices provided.
• Provide follow-up with patients and physicians.
• Provide in-service training to physicians and allied health care professionals.
• Utilize effective materials management, quality and performance processes to maximize device quality and medical efficacy, maintaining a proper balance with costs and operational/financial performance.
• Meet with physicians, case managers and other referral sources to review prosthetic and/or orthotic services and capabilities; develop and enhance business relationships to identify and secure ongoing and future sources or referrals.
• Plan and implement strategies to meet and exceed revenue targets in coordination with management.
• Provide detailed clinical notes to patient records.
• May mentor residents or newly certified clinicians.
• Provide assistance to other clinical staff.
• Provide information to administrative staff to conduct reimbursement activities.
• Adhere to all safety regulations; compliance with Medicare and other governmental regulations; compliance with bloodborne and Occupational Safety and Health Administration (OSHA) requirements.
• Perform other duties or special projects as assigned.
• May be asked to perform on-call, hospital calls, or float between more than one Hanger Clinic location.

Prosthetist and Orthotist Clinician, CPO/CO/CP

• Collaborate with physicians in the evaluation and analysis of a patient’s need for prosthetic and/or orthotic services; recommend treatment options to physicians when necessary.
• Examine and evaluate patient needs in relation to disease and functional loss.
• Formulate design of prosthetic and/or orthotic devices.
• Select materials, make cast measurements, model modifications, and layouts, taking into account new techniques and materials.
• Perform fitting, including static and dynamic alignments.
• Evaluate prosthetic and/or orthotic device on patient, adjust to assure fit, function, medical efficacy, and quality of work.
• Instruct patient in use of prosthetic and/or orthotic devices.
• Identify and reconcile issues/problems to ensure patient satisfaction with devices provided.
• Provide follow-up with patients and physicians.
• Provide in-service training to physicians and allied health care professionals.
• Utilize effective materials management, quality and performance processes to maximize device quality and medical efficacy, maintaining a proper balance with costs and operational/financial performance.
• Meet with physicians, case managers and other referral sources to review prosthetic and/or orthotic services and capabilities; develop and enhance business relationships to identify and secure ongoing and future sources or referrals.
• Plan and implement strategies to meet and exceed revenue targets in coordination with management.
• Provide detailed clinical notes to patient records.
• May mentor residents or newly certified clinicians.
• Provide assistance to other clinical staff.
• Provide information to administrative staff to conduct reimbursement activities.
• Adhere to all safety regulations; compliance with Medicare and other governmental regulations; compliance with bloodborne and Occupational Safety and Health Administration (OSHA) requirements.
• Perform other duties or special projects as assigned.

Certified Prosthetist Orthotist – CPO, Board Eligible

• Greet and assist patients upon arrival, providing information on wait times and addressing inquiries at the front desk or reception area
• Verify and update patient demographics and insurance details during check-in; handle walk-in registrations
• Collect patient payments, including deductibles, copays, and co-insurance at the front desk
• Coordinate follow-up appointments, including cast and measure, delivery, and prosthetic care plans.
• Serve as a liaison for clinic services, offering information on patient experience programs, support groups, and other resources.
• Collaborate with the Revenue Cycle Management (RCM) team to obtain necessary patient information.
• Ensure accurate and complete electronic health records for all patients.