Patient Access Coordinator

Hanger, Inc.

Patient Access Coordinator ensuring seamless front office operations for patients and staff in a healthcare clinic. Managing patient reception, intake, and scheduling while collaborating with clinical teams.

Posted 7/12/2026full-timeRochester • Minnesota • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong interpersonal and communication skills while managing patient interactions and administrative tasks. Proficient in maintaining accurate electronic health records and understanding medical terminology and reimbursement processes.

Highest-signal resume keywords

Customer Service ExperienceElectronic Health Records ManagementMedical Terminology UnderstandingInterpersonal Communication SkillsOffice Equipment Proficiency

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Alpha Filing SystemPatient RegistrationPayment CollectionData EntryMedical Reimbursement Knowledge

Soft Skills

Strong Communication SkillsInterpersonal SkillsAbility to Work with Handicapped Individuals

Tools & Technologies

Windows-Based SoftwareEmailFacsimile MachineCalculatorPostage MachineCopier

Certifications & Qualifications

Valid Driver’s License

Industry Keywords

Revenue Cycle ManagementPatient Experience ProgramsFront Office DutiesProsthetic Care Plans

About the role

Key responsibilities & impact

Greet and assist patients upon arrival, providing information on wait times and addressing inquiries at the front desk or reception area
Verify and update patient demographics and insurance details during check-in; handle walk-in registrations
Collect patient payments, including deductibles, copays, and co-insurance at the front desk
Coordinate follow-up appointments, including cast and measure, delivery, and prosthetic care plans
Serve as a liaison for clinic services, offering information on patient experience programs, support groups, and other resources
Collaborate with the Revenue Cycle Management (RCM) team to obtain necessary patient information
Ensure accurate and complete electronic health records for all patients

Requirements

What you’ll need

High school diploma or equivalent combination of education and experience required.
Less than one year of customer service, administrative or related experience required.
Must have, or be eligible to obtain, a valid driver’s license and driving record within the standards outlined within Hanger’s Motor Vehicle Safety Policy and Procedures.
Strong interpersonal, oral (including telephone) and written communication skills.
Ability to key 30 words per minute with accuracy required.
Ability to work with handicapped individuals.
Understanding of Alpha filing system.
Understanding of medical reimbursement and terminology and an understanding of front office (receptionist) duties preferred.
Ability to use a computer, including Windows-based software and e-mail.
Ability to use all necessary office equipment, facsimile machines, calculator, postage machine, copier, etc.

Benefits

Comp & perks

8 Paid National Holidays & 4 additional Floating Holidays
PTO that includes Vacation and Sick time
Medical, Dental, and Vision Benefits
401k Savings and Retirement Plan
Paid Parental Bonding Leave for New Parents
Generous Employee Referral Bonus Program
Mentorship Programs- Mentor and Mentee