Patient Access Coordinator

Hanger, Inc.

Patient Access Coordinator managing patient access and front-office administration for Hanger’s orthotic and prosthetic clinics. Verifying insurance, scheduling appointments, handling payments, and maintaining HIPAA-compliant records.

Posted 8/7/2026full-timeRemote • South Carolina • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service and administrative skills, with a focus on patient interaction, financial responsibility, and accurate documentation. Proficient in managing office tasks while ensuring compliance with HIPAA regulations and maintaining patient confidentiality.

Highest-signal resume keywords

Customer Service ExperienceMedical Terminology UnderstandingHIPAA ComplianceWindows-Based Software ProficiencyInterpersonal Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data EntryMedical Reimbursement KnowledgeAlpha Filing SystemCash HandlingPatient Scheduling

Soft Skills

Strong Communication SkillsCollaborationIntegrityInnovative ThinkingFocus on Outcomes

Tools & Technologies

Office EquipmentFax MachineCalculatorPostage MachineCopier

Certifications & Qualifications

Valid Driver's License

Industry Keywords

Patient Follow-UpQuality AssuranceFront-Office CoordinationBenefits VerificationProtected Health Information

About the role

Key responsibilities & impact

Provide customer service to patients, fellow employees, and referral sources through front-office coordination and administration
Counsel patients regarding financial responsibility after benefits verification
Obtain co-payments and over-the-counter cash, complete cash receipts, and handle bank deposits
Maintain accurate patient files and protect the privacy and security of protected health information under HIPAA
Assist with patient follow-up and quality assurance activities
Enter patient demographics, insurance verifications, billing data, referrals, authorizations, and prescriptions
Manage multiple phone lines and produce clear, concise, accurate written documentation
File patient charts and documentation according to established guidelines
Coordinate clinician schedules and coverage for appointments and out-of-office calls
Perform other assigned duties and special projects

Requirements

What you’ll need

High school diploma or equivalent combination of education and experience required
Minimum two to four years of customer service, administrative, or related experience preferred/required in the posting
Minimum score of 70 on Hanger’s Talent Bullseye assessment required
Must have, or be eligible to obtain, a valid driver’s license and meet Motor Vehicle Safety Policy standards
Strong interpersonal, oral, telephone, and written communication skills
Ability to key 30 words per minute accurately
Ability to work with handicapped individuals
Understanding of Alpha filing system
Understanding of medical reimbursement, medical terminology, and front-office receptionist duties preferred
Ability to use Windows-based software and email
Ability to use office equipment including fax machines, calculator, postage machine, and copier
Ability to act with integrity, center work on patients, collaborate openly, innovate, and focus on outcomes

Benefits

Comp & perks

Competitive Compensation Packages
8 Paid National Holidays & 4 additional Floating Holidays
PTO that includes Vacation and Sick time
Medical, Dental, and Vision Benefits
401k Savings and Retirement Plan
Paid Parental Bonding Leave for New Parents
Flexible Work Schedules and Part-time Opportunities
Generous Employee Referral Bonus Program
Mentorship Programs- Mentor and Mentee
Student Loan Repayment Assistance by Location
Relocation Assistance
Regional & National traveling CPO/CO/CP opportunities
Volunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest