Trilingual Patient Coordinator – English, Spanish, Portuguese

Assist World

Trilingual Patient Coordinator supporting a growing Orlando pediatric practice remotely. Managing patient communications, appointments, records, and administrative coordination in English, Spanish, and Portuguese.

Posted 8/5/2026full-timeRemote • Florida • 🇺🇸 United StatesMid-LevelSenior💰 $1,300 - $1,500 per monthWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates fluency in English, Spanish, and Portuguese while providing exceptional customer service in a healthcare setting. Proficient in managing patient communications, scheduling, and maintaining accurate records in compliance with HIPAA regulations.

Highest-signal resume keywords

Fluency In English, Spanish, And PortugueseCustomer Service SkillsEClinicalWorks ExperienceHIPAA KnowledgeOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Patient SchedulingEMR ManagementPatient RegistrationAppointment ConfirmationData Entry

Soft Skills

Compassionate CommunicationAttention To DetailAbility To Manage Multiple PrioritiesProfessionalismIndependent Work

Tools & Technologies

EClinicalWorksRingCentralVoIP Phone Systems

Industry Keywords

U.S. HealthcarePatient ConfidentialityPediatric MedicineFamily MedicineAdministrative Operations

Tech Stack

Tools & technologies

VoIP

About the role

Key responsibilities & impact

Answer inbound patient calls professionally and efficiently
Respond to patient enquiries and provide outstanding customer service
Communicate with patients and families in English, Spanish, and Portuguese
Direct patient enquiries to the appropriate clinical team when necessary
Schedule, reschedule, and confirm patient appointments
Manage provider calendars to maximize scheduling efficiency
Conduct outbound calls for appointment reminders and patient follow-up
Ensure patient information is accurate and updated within the practice management system
Maintain accurate patient records within the EMR
Assist with patient registration and demographic updates
Coordinate communication between providers, patients, and internal staff
Support the smooth day-to-day administrative operations of the practice
Deliver a friendly, compassionate, and professional experience to every patient interaction
Handle sensitive patient information with discretion and confidentiality
Identify opportunities to improve patient communication and operational efficiency
Collaborate with the clinical team to ensure excellent continuity of care

Requirements

What you’ll need

Fluent in English, Spanish, and Portuguese, written and spoken
Previous experience working in a U.S. healthcare or medical practice
Strong telephone communication and customer service skills
Excellent organizational skills with exceptional attention to detail
Ability to manage multiple priorities in a fast-paced environment
Comfortable working independently while following established processes
Professional, compassionate, and patient-focused approach
Experience using eClinicalWorks (preferred)
Previous experience as a Patient Coordinator, Medical Receptionist, Medical Administrative Assistant, or Front Desk Coordinator (preferred)
Familiarity with RingCentral or other VoIP phone systems (preferred)
Knowledge of HIPAA regulations and patient confidentiality (preferred)
Experience working in pediatric or family medicine practices (preferred)
Availability for full-time, 40-hour-per-week work during U.S. Eastern Standard Time hours

Benefits

Comp & perks

100% REMOTE
$50 birthday bonus
$200 testimonial bonus
NO TRACKER. NO PROBLEM
Opportunities to take on increased responsibility and become a valued long-term member of the healthcare team