Operations

• Proactively research and identify new marketplace supplier candidates across target categories, using competitive analysis, industry resources, and internal category gaps as inputs
• Conduct initial outreach to prospective suppliers, articulate SupplyHouse’s marketplace value proposition, and manage the early-stage relationship through qualification
• Coordinate with Category Management to prioritize and schedule new supplier conversations, ensuring alignment with category strategy before advancing candidates
• Own the end-to-end onboarding process for approved suppliers, including agreement coordination, contract administration, data requirements communication, and timeline management
• Lead technical feed setup and validation for new suppliers—mapping product data, verifying feed accuracy, and resolving data quality issues prior to go-live
• Train new suppliers on SupplyHouse’s systems, data standards, and operational requirements, ensuring they are set up for long-term success on the platform
• Serve as the primary point of contact for new suppliers through the onboarding period, troubleshooting issues and maintaining momentum to hit go-live milestones
• Document onboarding processes and maintain SOPs to ensure consistent, repeatable execution as the supplier base grows
• Develop and maintain claims, warranty, and returns processes for marketplace suppliers, ensuring clear guidelines and consistent execution across the supplier base
• Monitor post-launch supplier performance and flag issues with service levels, data quality, or accounting discrepancies for resolution
• Review weekly feeds for new item suggestions and coordinate with Category Management on additions
• Research competitor listings to identify opportunities for improvement in content, imagery, and positioning
• Conduct image audits and data cleanup including attribute and filter updates on new brand
• Own SOP creation and ongoing maintenance for marketplace operational workflows
• Test and document new marketplace features and platform capabilities within the supplier dashboards
• Execute ad hoc operational projects including data cleanup, content audits, and cross-system reconciliation
• Coordinate cross-functionally with Merchandising, Pricing, and Supply Chain teams to resolve issues and support execution
• Respond to basic marketplace customer inquiries escalated from Customer Service or order fulfillment, and review processed returns to identify trends
• Reconcile discrepancies between freight and non-freight shipping methods and partner with Product Catalog to update item dimensions as needed
• Monitor out-of-stock items and communicate gaps to the Merchandising team; support price update processes to maintain alignment between SupplyHouse and supplier pricing

Marketplace Operations Manager

• Responsible for leading the day-to-day operations, performance, compliance, and student outcomes of Acceleration Academies’ charter school portfolio
• Oversee charter schools in South Carolina and Ohio, ensuring academies operate with excellence while meeting enrollment, retention, academic, financial, and regulatory goals
• Partner closely with Academy Directors and cross-functional leaders to drive enrollment growth, student persistence, academic achievement, and charter performance
• Collaborate with the RVP, Board Relations & Strategic Partnerships to support governing boards, authorizers, and strategic charter initiatives
• Ensure compliance with charter contracts, state regulations, federal requirements, and organizational policies
• Monitor compliance, operational, and academic risk areas and implement corrective actions as needed
• Oversee charter school operations across multiple states and support the successful launch and integration of new charter schools and partnerships.

Regional Vice President, Charter Operations

• The Operations Manager reports directly to the Vice President of Learner Development.
• You will be the primary execution partner to the Sr. Director of Product Operations, promoting program operations, managing Learner Development Team (LDT) resource allocation, and managing learner experience and pilot logistics.
• You will focus on project management, capacity planning, process tracking, and operational coordination
• Prepare operational reports and dashboards for MAS leadership review and presentation.
• Be a first contact for operational coordination questions across the MAS team.
• Manage resource planning, priority negotiation, and milestone timeline tracking execution for the LDT team.
• Track LDT workstream progress by managing cross-functional reporting and visibility.
• Provide cross-functional visibility into LDT capacity and availability.

Operations Manager, Matter and Space

• Develop, sustain, and deepen relationships with critical BPO vendors, ensuring strategic alignment with ISC's business goals, service expectations, and compliance standards.
• Lead vendor onboarding and offboarding processes, including transition planning, knowledge transfer, and contractual closeout.
• Maintain a vendor performance scorecard and drive quarterly business reviews (QBRs) with senior vendor leadership.
• Serve as a key process owner within the BX team — mapping, assessing, and recommending whether workflows should be digitized, automated, outsourced, or retained in-house.
• Apply Six Sigma methodology (Green Belt required; Black Belt strongly preferred) to identify defects, reduce variation, and drive measurable process improvements across BPO-delivered functions.
• Lead and facilitate process improvement projects with quantifiable ROI; document outcomes and present findings to senior leadership.
• Partner with BPO operational teams to ensure consistent adoption of optimized workflows and standard operating procedures.
• Own monthly BPO performance reviews — monitor KPIs, SLAs, quality scores, productivity metrics, and CX outcomes; identify trends and surface improvement opportunities.
• Conduct QA audits of time studies and staffing models to validate that headcount and capacity plans align with projected work volumes and required KPI attainment.
• Leverage ticketing and workflow platforms (e.g., Zendesk, ServiceNow, Salesforce Service Cloud) to extract performance data, track escalations, and measure resolution trends.
• Prepare and present executive-level performance dashboards and reporting packages to BX leadership and ISC senior management.
• Identify, assess, and mitigate vendor-related operational, financial, and regulatory risks proactively.
• Ensure all BPO partners adhere to applicable P&C insurance regulatory requirements, data security standards, and ISC compliance policies.
• Maintain vendor risk registers and drive remediation of identified gaps; report status to Compliance and Legal stakeholders.
• Support business continuity planning by assessing vendor resilience and maintaining documented contingency protocols.
• Serve as the primary ISC escalation point for BPO-originated issues — triage, coordinate resolution, and communicate outcomes to impacted stakeholders.
• Define and maintain clear escalation paths and RACI frameworks; ensure BPO day-to-day management teams are equipped to resolve issues at the lowest effective level.
• Deliver structured, actionable feedback to vendor partners to drive root cause elimination and prevent recurrence.
• Partner with Finance on vendor cost modeling, budget planning, and price analysis.
• Collaborate with Legal and Compliance to review, negotiate, and renew vendor agreements.
• Act as a bridge between BX operational teams and BPO partners, translating business requirements into vendor performance expectations.
• Contribute to the BX roadmap by identifying where BPO capacity can scale, contract, or pivot in response to ISC's strategic priorities.

Senior Manager, Operations

• Executive Communication: Write, edit, and distribute email, correspondence memos, letters, and forms. When drafting correspondence for the Founder, write in his voice: warm, concise, relationally attuned, and free of anything that reads as templated or corporate. Maintain a proof-of-listening standard in all external communication, mirroring the language of the pastor or leader being served. Draft correspondence for prospects, customers, partners, and Pushpay leadership, including follow-ups tied to active sales conversations.
• Calendar Management: Maintain leaders’ calendars, including scheduling meetings, appointments, speaking engagements, and travel arrangements. Exercise discretion in committing time and evaluating needs, ensuring time is protected for high-leverage work and active deals.
• Email Management & Executive Communication: Inbox organization, ensuring proper filing, prioritization, and prompt and timely responses. Specifically for the Founder, manage the inbox end to end, triaging, drafting, and responding on his behalf with full authority.
• Travel Management: Book and manage senior executives’ travel logistics and activities, including accommodations, transportation, and meals, ensuring adherence to company travel policy with precision and zero surprises.
• Executive Operations: Create agendas, distribute meeting prep materials, support creation of slide decks, and publish notes/action items. Prepare briefing documents ahead of key meetings, including SteerCo sessions, customer conversations, and Pushpay leadership touchpoints. Serve as a connective layer between the Founder and internal teams (product, customer success, Pushpay counterparts), keeping information flowing and decisions moving.
• Presentation Support: Lead in the development of on-brand, visually appealing presentation graphics and presentation slides.
• Confidentiality: Maintain confidentiality and high degree of ethical standards at all times, handling sensitive matters including deal terms, personnel topics, and financial information with absolute discretion.
• Priority Management: Keep leaders advised of time-sensitive and priority issues, ensuring appropriate follow-up. Track commitments across sales, product, and integration workstreams, ensuring nothing falls through the cracks.
• Reporting Coordination: Coordinate the creation of and on-time submission of regularly scheduled reports.
• Expense Management: Prepare, reconcile, and submit expense reports for leaders; review submitted reports for accuracy and pre-approval.
• Event Coordination: Plan, coordinate, and execute in-person and virtual activities that build team connection and strengthen workplace culture, including team building events and social gatherings; recognition celebrations and milestone acknowledgments; and seasonal events.
• Digital Presence and Personal Brand: Own the Founder’s social media schedule end-to-end, planning, drafting, and publishing content across platforms. Curate and develop content that positions the Founder as a trusted voice on shepherding, congregant engagement, and church leadership. Repurpose talks, sales conversations, and customer wins into thought leadership content, monitoring engagement and surfacing opportunities.
• Special Projects: Complete a variety of special projects including supporting staff recognition and morale; creating presentations, financial spreadsheets and special reports. Take ownership of initiatives the Founder delegates, from event planning to customer-facing collateral, and represent the Founder in meetings when appropriate, capturing decisions and driving follow-through.
• Flexible Support: Perform additional and/or alternative duties as assigned from time to time, including supporting other departments or Executives as needed.

Executive Operations & Communication Manager

• Lead a diverse team managing domestic and international credit risk, delinquency and collections as well as technology optimization efforts across Treasury.
• Set strategies to develop and enhance relationships proactively addressing risk mitigation with key business partners including Commercial, Accounting, and Treasury.
• Build and maintain relationships with strategic commercial customers across MPC’s domestic and international trading customer base.
• Lead and direct technology modernization and optimization efforts for the Treasury organization.
• Manage key banking and insurance relationships associated with risk instruments and overall credit risks.
• Direct credit risk reviews and adjustments relative to financial evaluations, credit exposure, and delinquencies.
• Lead development of staff including professional, market/industry, commercial, and overall credit risk.

Global Credit Risk Director – Operations & Optimization

• Coordinates and monitors sales involving third party lease companies; communicates with customers, sales team and third party lease agents to ensure process runs smoothly; tracks and produces monthly analysis of leasing activity.
• Represents Credit Administration at meetings and discussions with internal partners to develop and improve the lease transaction process.
• Works with key Marketing and Sales members to communicate changes or when new vendors are introduced to ensure a streamlined process.
• Provides periodic updates to Credit Department regarding changes to the lease transaction process.
• Facilitates communication between sales, customers, collections teams and third party loan financing institutions to ensure documentation is obtained and sales are processed and collected within a timely manner.
• Work with analytics team members on Power BI and Tableau dashboards and reports.
• Utilize advanced Excel skills (pivot tables, macros, complex formulas) to analyze data, build models and streamline reporting process.
• Identify opportunities for basic process improvements within workflows, recommending and implementing changes to increase efficiency and reduce errors.
• Processes and reviews new applications in order to establish new accounts or reactivate expired accounts, including the assignment of appropriate credit terms; assists management with determining limits for high dollar accounts.
• Controls, processes and updates customer information on the system, to include updating addresses, names and making determination on regulatory components of customers through direct communication with Regulatory Affairs Department.
• Provides mentoring for other analysts and conducts periodic cross training sessions to ensure sufficient coverage is available for all pertinent functions within the department; handles escalated calls or resolution through guidance of other associates in absence of manager.
• Communicates directly with Account Managers, Customer Engagement Managers, customers, Regulatory Affairs and eBusiness, to ensure customer account compliance with DEA and other state and federal regulatory agencies.
• Works with supervisors and management to identify, develop and process short and long term projects in order to improve efficiencies and reduce costs associated with customer master file concerns.
• Acts as primary contact for AHI and other customer identifiers to ensure accurate sales reporting is maintained with vendors; works to resolve discrepancies involving customer data.
• Coordinates the process of monitoring and completing/closing of ISO accounts; ensures the completion of a monthly spreadsheet detailing ISO activity.
• Performs other duties as assigned.

Credit Operations Analyst

• Own the Card Delivery Collateral POD and serve as the primary liaison
• Manage high-impact projects that are critical for increasing efficiency
• Develop and communicate meticulous instructions to external vendors
• Take ownership of resolving escalated complaints and supplier issues
• Identify, develop, and implement process improvement opportunities
• Provide essential leadership support to the team

Principal Associate – Principal Extended Ops Associate

• Drive business development for new franchise and MSA (Managed Service Agreement) club locations
• Lead and facilitate monthly Sales and Operations Review calls focused on KPI performance
• Oversee website strategy for all Franchise and MSA clubs
• Collect, organize, and analyze quarterly financial statements for all non-MSA franchise locations
• Serve as the primary liaison and strategic advisor to Franchise Owners
• Conduct weekly check-ins and lead structured monthly performance reviews
• Analyze KPIs and financial statements to identify growth opportunities
• Support new club development including site approvals, territorial mapping, and SWOT analysis
• Conduct regular in-market visits to ensure operational excellence and brand compliance
• Provide coaching to improve sales, membership growth, EBITDA, and operational efficiency

Director – Franchise Operations

• Provide support to Operations Manager with short and long-term strategic projects
• Support on-site leasing teams with leasing system tech support items and one-off requests, as approved by leadership
• Support as an alternate main point of home office contact for leasing operations
• Drafting of communications as needed
• Help administer and update the leasing operations systems
• Support leadership with operational training initiatives for site teams
• Help research and prepare presentations to support new initiatives & strategies
• Review, edit, and distribute SOP documentation to all pertinent team members
• Schedule team-wide meetings and training as needed
• Work collaboratively with IT, Marketing, Finance, HR, Legal, & Development teams on cross-functional projects and initiatives
• Update & maintain all portfolio-wide electronic documents in the leasing operations system
• Work with outside vendors on leasing-focused accounts & projects
• Completes other tasks as directed and assigned.

Operations Associate

• Provide leadership and operational oversight for multiple acute programs within designated hospital service areas
• Ensure excellence in patient care, financial performance, regulatory compliance, and team engagement
• Support DaVita’s mission of delivering quality outcomes and strong hospital partnerships
• Drive business outcomes and strategic growth while ensuring the highest standards of patient care
• Oversee nursing and technical services for patient treatment
• Conduct trend analysis of clinical outcomes and independently develop and implement plans of correction for any clinical quality issues
• Manage regional P&L, budget forecasting, and inventory to optimize financial performance and strategic growth
• Provide leadership and mentorship to facility administrators and clinical teams
• Foster strong strategic relationships with nephrologists, medical directors, and hospital partners

Regional Operations Director, RN License

• Operate, inspect, maintain, and troubleshoot facility and pipeline assets while meeting safety, regulatory, and operational requirements
• Support damage prevention activities, one-call coordination, line locating, right-of-way awareness, and excavation safety
• Perform leak detection, pipeline inspections, patrols, valve checks, and preventive maintenance
• Conduct daily inspections and monitoring of Compressor Booster Stations, including equipment rounds, alarm reviews, and operating condition checks
• Support environmental compliance through permit awareness, emissions observations, spill prevention, waste management, and reporting
• Analyze operational data and help resolve technical challenges
• Follow company procedures and safety standards
• Maintain knowledge of site equipment, pipeline systems, permits, drawings, and operating procedures
• Complete accurate documentation, reports, logs, inspection records, and maintenance records
• Support additional projects and operational activities as assigned

Operations Technician – Dayshift Pipeline Operation

• Leading mechanical maintenance and repairs to ensure our pipeline and facility equipment—engines, turbines, compressors, and more—operate efficiently and reliably
• Systematically troubleshooting mechanical failures and collaborating with technicians to resolve issues and restore equipment to peak condition
• Applying technical standards and safety protocols to every aspect of mechanical work, ensuring regulatory compliance at all times
• Coordinating shift operations and delegating mechanical tasks to maximize team productivity and achieve shared objectives
• Driving the mechanical aspects of construction, commissioning, and upgrades of facility systems
• Maintaining thorough mechanical records, logs, and technical reports to monitor system performance and guide improvements
• Mentoring team members in mechanical best practices and fostering a hands-on, safety-driven environment
• Supporting additional mechanical tasks as required—your expertise strengthens our team’s success

Operations Technician Lead – Mechanical

• Supporting safety, operational, and maintenance priorities under the guidance of the Operations Manager
• Ensuring team members are trained to identify hazards and perform duties safely
• Verifying all work is performed in strict accordance with policies and procedures
• Maintaining a safe, secure, and motivating work environment
• Supervising and auditing critical safety procedures with regular site presence and feedback
• Assisting with budgeting, forecasting, and routine cost analysis
• Communicating outage plans to business partners to minimize customer impact
• Promoting collaboration and information sharing across teams
• Building and leading effective teams through workforce planning and career development
• Delegating and coordinating work assignments
• Maintaining strong relationships with internal and external customers
• Managing costs through accurate planning, scheduling, and compliance focus
• Analyzing processes and developing improvements and documentation
• Acting as a subject matter expert or change agent for key organizational initiatives
• Performing other duties as assigned

Operations Supervisor

• Supporting I&E, safety, operational, and maintenance priorities under the guidance of the Operations Manager
• Ensuring team members are trained to identify hazards and perform duties safely
• Verifying all work is performed in strict accordance with policies and procedures
• Maintaining a safe, secure, and motivating work environment
• Supervising and auditing critical safety procedures with regular site presence and feedback
• Assisting with budgeting, forecasting, and routine cost analysis
• Communicating outage plans to business partners to minimize customer impact
• Promoting collaboration and information sharing across teams
• Building and leading effective teams through workforce planning and career development
• Delegating and coordinating work assignments
• Maintaining strong relationships with internal and external customers
• Managing costs through accurate planning, scheduling, and compliance focus
• Analyzing processes and developing improvements and documentation
• Acting as a subject matter expert or change agent for key organizational initiatives
• Performing other duties as assigned

Operations Supervisor – I&E

• Serving as a mentor to a team of safety-focused technicians
• Helping maximize equipment reliability and availability
• Teaching teammates, solving sophisticated problems efficiently
• Performing high-level maintenance and operational tasks with natural gas process-related equipment and systems
• Mentoring and training less experienced operators and technicians
• Minimizing unplanned shutdowns through root cause analyses and corrective actions with a focus on improving safety
• Partnering with supervisors and managers to share findings, root causes, and resolutions
• Fixing and maintaining process control systems
• Partnering with project managers to define project scope and instrumentation specifications for new projects
• Supporting additional tasks as assigned

I&E Operations Technician

• manage a team of patient operations managers
• work cross-functionally with leaders across FuzeRx to translate our technology infrastructure into measurable operational performance
• oversee the performance and growth of the Patient Operations Care team
• establish requirements for reporting and capabilities while driving initiatives to ensure a seamless patient experience across our automated dispensing and API-integrated platforms
• lead operational excellence across central fill pharmacy networks and courier delivery operations
• establishrequirements for capabilities and reporting, collaborating cross-functionally to deliver data-driven insights
• analyze data to forecast staffing needs based on program performance, optimizing resource allocation across multiple roles
• lead a large team of managers, supervisors and team members, establishing an environment of positive employee engagement and experience

Director, Central Operations

• The Director, Remote Operations collaboratively guides the overall strategic direction and daily operations of the Remote Operations Control Center (ROCC).
• Supporting the development of the site and stewards industrial assets in safety, risk management, level of reliability shared to support customer satisfaction and the set level of profitability.
• Adhere to all applicable safety standards. Support process safety is paramount in all moves that are executed remotely.
• Continue to revise and implement the strategic vision of the ROCC, aligning with overall company objectives.
• Act as a change management champion as the organization shifts from local to remote operations.
• Guide, mentor and coach the ROCC team, developing not only the managers in the organization, but also the individual contributors.
• Support the team is positioned to effectively support the operational needs of the business, both for steady state operations and start-ups.
• Support continuous and efficient operations of all remote plants in ROCC operation, while meeting the shared production targets.
• Guide the daily production process and support its implementation to determine the most cost effective strategy to produce shared volumes.
• Collaborate closely with multiple AMG teams (supply chain, production, process engineers) to support the enhancement of the end to end supply chain.
• Offer technical guidance to support the enhancement and remote troubleshooting of all AMG operations, including plants that are not in ROCC control.
• Offer process and operational guidance into the design of the Q-APC enhancement methodology.
• Support and champion training programs to support team competency and continuous improvement including: Training programs to support that Shift Leaders and Technicians are up-to-date with the latest technologies, tools, and safety protocols.
• Supporting that ROCC operational procedures and protocols, especially those relating to safety and system integrity, are in place.

Operations jobs in Ohio

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Marketplace Operations Manager

Regional Vice President, Charter Operations

Operations Manager, Matter and Space

Senior Manager, Operations

Executive Operations & Communication Manager

Global Credit Risk Director – Operations & Optimization

Credit Operations Analyst

Principal Associate – Principal Extended Ops Associate

Director – Franchise Operations

Operations Associate

Regional Operations Director, RN License

Operations Technician – Dayshift Pipeline Operation

Operations Technician Lead – Mechanical

Operations Technician – Dayshift Pipeline Operation

Operations Technician Lead – Mechanical

Operations Supervisor

Operations Supervisor – I&E

I&E Operations Technician

Director, Central Operations

Director – Remote Operations Control Center