Operations

• You identify potential customers (brands, retailers, e-commerce companies)
• You contact them via LinkedIn, email or phone and generate interest in our app model
• You conduct initial conversations and explain the benefits of our solution
• You work closely with the founding team to convert leads into customers
• You contribute your own ideas on how we can improve our sales processes

Sales Representative — App Solution for Online Stores

• Ensure customer inquiries are converted into successful orders
• Prepare quotes, order confirmations, and invoices reliably and on time
• Coordinate collaboration between customers, Sales, Training Management, and Finance
• Maintain oversight of ongoing processes and ensure high process quality
• Contribute ideas for continuous improvement

Customer Operations Specialist

• Ensure that all process- and operations-related topics are implemented on schedule
• Support and oversee intralogistics (including large-scale) projects and take responsibility for subprojects
• Document, analyze, and optimize processes
• Design new processes and further develop existing workflows
• Achieve high process quality in optimization, escalation, and change projects

Senior Process Manager

• Answer customer queries through email and calls
• Effectively deal with customer issues
• Answer customers within one working day with the team
• Respond to urgent requests within one hour during working hours with the team
• Communicate with insurance partners as necessary
• Complete manual tasks such as policy purchases, claim submissions, cancellations, and more

Operations Associate

• End-to-end responsibility for supply chain, production and fulfillment — from raw materials to the end customer
• Managing and developing our production and logistics partners
• Raw material sourcing with a focus on quality, cost and availability
• Establishing lean controlling and planning processes
• Keeping working capital in focus: inventory, payables, cash cycle
• Gradual build-up of the operations team
• Leveraging AI and digital tools to optimize processes — not as a requirement, but as a given

Head of Operations

• Support cross-functional operational and strategic projects.
• Prepare regulatory readiness and implementation materials.
• Conduct structured research, data analysis, and business case support.
• Track project progress, risks, dependencies, and key milestones.
• Prepare clear documentation, summaries, and decision materials.
• Support the operationalization of new processes, products, and market initiatives.
• Collaborate with teams across operations, product, compliance, and strategy.

Operations Intern

• End-to-End ownership: You keep our core operational processes running smoothly—from clarifying orders and coordinating internally to successful implementation at the customer site. Your focus is on quality, reliability and scalable processes.
• Primary customer contact: As the first point of contact, you support our B2B customers with all questions related to delivery, installation and complaints, ensuring clear, solution-oriented communication.
• Process optimization: You analyze existing workflows, identify optimization opportunities and develop pragmatic solutions that make our daily operations more efficient, structured and scalable.
• Operational management: You coordinate internal and external partners, monitor timings, responsibilities and open issues, and ensure operational processes mesh cleanly.
• Interface management and communication: You work closely with product development, procurement, logistics, finance and external partners such as installation teams. You build sustainable relationships, establish clear procedures and ensure long-term quality, availability and cost stability.

Operations Specialist

• Support in daily customer contact, e.g., coordinating appointments, responding to inquiries, and following up on customer cases.
• Assist with reviewing and documenting grid and registration data and communicating with grid operators or energy suppliers.
• Work closely with internal teams from Engineering, Operations and Customer Service to help drive projects forward smoothly.
• Support the maintenance and updating of data and processes in the CRM system (Salesforce and Airtable).

Working Student – Grid Operations

• Support the development of launch strategy, commercial planning, and business planning for Germany.
• Define goals, strategies, tactics, and market analyses to maximize the potential of a new rare disease product for Rett syndrome.
• Oversee marketing and launch activities, including brand, marketing, PR, and digital plans; investment alignment; forecasting; demand planning; and launch execution.
• Track launch performance and support commercial and field force excellence initiatives.
• Coordinate cross-functional alignment across medical, marketing, PR, digital, market access, and reimbursement activities.
• Assess market research and competitive benchmarks.
• Support the development of commercial materials for KAMs.
• Support customer-facing execution, CRM and territory management systems, ROI evaluation, budget allocation, sales targets, and incentive systems.
• Partner closely with the EU Commercial team and the GM Germany for strong regional-country alignment on commercial priorities.

Senior Manager/Associate Director, Commercial Operations

• Support with accounting matters and preparation for the tax advisor
• Create and manage invoices
• Execute and review bank transfers
• Support with organizational tasks in day-to-day operations
• Plan and organize team activities, offsites, or workations
• Assist with internal processes and administrative tasks
• Communicate with vendors, partners, and occasionally customers
• Support general backoffice and operations topics
• Occasional assistance with research or planning tasks

Backoffice and Operations Support – Minijob

• Ensure that all process- and operations-related topics are implemented on time and to the highest quality within the scope of customer implementations.
• Act as a key interface between Solution Design, Operations and IT.
• Support intralogistics (large-scale) projects and assume sub-project responsibility for the Process/Operations area.
• Increase project quality – particularly in automation and innovation projects.
• Establish and continuously develop process management to create process transparency.
• Capture, document, analyze and optimize processes with the goal of modularizing and standardizing logistics processes.
• Design new processes or further develop existing procedures to ensure high process quality in optimization, escalation or change projects.

• You support our executive management operationally in day-to-day business
• You organize, plan and keep everything running — from appointments and travel to team events
• No two days are the same; you will take on significant responsibility from day one.

Operations & Team Assistant, Munich

• You support our management team operationally in day-to-day business and act as the helping hand for the entire team.
• You organize, plan and keep everything together — from appointments and travel to team events that you independently plan and run.
• No two days are the same; you will have significant responsibility from day one.

• Find, validate, and deliver recycled plastics to customers
• Drive revenue growth together with the Sales team
• Build and maintain strong supplier relationships
• Ensure high service and quality standards
• Support software development with the Product team

Supply Operations, Poland

• You take on the operational and disciplinary leadership of a team of approximately 10 to 12 employees in the petolo Customer Operations area.
• You are responsible for the day-to-day operations and ensure efficient, empathetic and solution-oriented support for our customers via phone and ticketing system.
• You monitor relevant service KPIs, derive optimization measures and support your team with complex customer issues.
• You create a motivating work environment where ownership, collaboration and customer centricity are lived.
• You plan and organize training, coaching and quality assurance measures.
• You continuously develop processes, accompany projects, quality standards and workflows, manage change and work closely with adjacent teams such as Claims, Product, Tech and Operations.

Team Lead, Customer Operations

• Act as a central communication point between State Street, External Managers, and Alpha clients
• Monitor Inbound External Manager Transaction Error Queues
• Provide External Manager Reconciliation Oversight
• Ensure Governance by Capturing and preparing External Manager related MIS
• Provide oversight and review of daily reconciliation between CRIMS and State Street’s middle office IBOR record
• Take ownership of issues to resolution, engaging teams as needed to correct IBOR and CRIMS data
• Act as the primary contact point for the client's Front Office team, triaging issues and ensuring they are resolved
• Maintain and develop State Street’s SQL based data warehouse (SSDD)
• Project manage the client onboarding process from receipt, preparation, implementation, and Hypercare

Operations Manager – Senior Associate

• Acts as a central communication and monitoring point between State Street, External Managers and the Alpha clients
• Monitors Inbound External Manager Transaction Error Queues
• Provides External Manager Reconciliation Oversight
• Ensures Governance by Capturing and preparing External Manager related MIS
• Providing oversight and review of the daily reconciliation between CRIMS and State Street’s middle office IBOR record

Operations Manager – External Support

• Acts as a central communication and monitoring point between State Street, External Managers and the Alpha clients
• Provides External Manager Reconciliation Oversight
• Ensures Governance by Capturing and preparing External Manager related MIS
• Monitoring the overall health of the client's portfolios via the operational control framework
• Assist in the analysis of current/proposed processes and recommend solutions

Senior Associate – Operations External Manager Support

• Unterstützung des Teams im Projektmanagement und Business Development.
• Eigenverantwortliche Umsetzung von Einzel- und Teilprojekten in Zusammenarbeit mit interdisziplinären Fachabteilungen: Projektmanagement, Business Development, CRM und Kommunikation.
• Ansprechpartner*in für Kunden im Rahmen unserer Corporate Health Zertifizierungen und Produktwelt.
• Koordination von Auditterminen und Unterstützung bei der Organisation von Corporate Health Events.
• Mitarbeit bei der Erstellung von Präsentationen und Angeboten.
• Datenpflege und deren Einarbeitung in Webseiten, Proposals und Projekt-/CRM-Systeme.
• Unterstützung bei Recherchearbeiten (Kontaktdaten, Marktakteure etc.).

Research & Operations Support – Corporate Health, Soziale Nachhaltigkeit

• You manage and take operational responsibility for the vehicle onboarding and defleeting processes for your assigned vehicle brands and partners throughout the entire lifecycle.
• You are responsible for and coordinate the smooth defleeting process from vehicle return to successful remarketing in close coordination with manufacturers, registration authorities, and compounds.
• You establish and maintain trusted relationships with our external partners (OEMs, compounds, logistics providers) and act as a competent and reliable representative of FINN Operations.
• You proactively analyze operational process bottlenecks, address deviations, and work with partners to develop sustainable solutions that ensure quality and lead times.
• In close collaboration with internal stakeholders (e.g., Remarketing, Customer Care, and Purchasing), you drive continuous process optimization, scaling, and automation of operational workflows.

Operations jobs in Germany

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Sales Representative — App Solution for Online Stores

Customer Operations Specialist

Senior Process Manager

Operations Associate

Head of Operations

Operations Intern

Operations Specialist

Working Student – Grid Operations

Senior Manager/Associate Director, Commercial Operations

Backoffice and Operations Support – Minijob

Senior Process Manager

Operations & Team Assistant, Munich

Operations & Team Assistant, Munich

Supply Operations, Poland

Team Lead, Customer Operations

Operations Manager – Senior Associate

Operations Manager – External Support

Senior Associate – Operations External Manager Support

Research & Operations Support – Corporate Health, Soziale Nachhaltigkeit

Junior Operations Planning Manager