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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in customer service and order management, ensuring timely and accurate processing of quotes, confirmations, and invoices while maintaining high-quality standards. Proficient in professional communication in both German and English, facilitating effective collaboration across teams.
Highest-signal resume keywords
Customer ServiceOrder ManagementProfessional CommunicationProcess Quality OversightDigital Systems Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Order ManagementQuote PreparationInvoice ProcessingCustomer Inquiry ConversionContinuous Improvement
Soft Skills
Professional CommunicationCollaboration
Tools & Technologies
Digital Systems
Certifications & Qualifications
Commercial Vocational Training
Industry Keywords
Inside SalesEvent ManagementHotel Management
About the role
Key responsibilities & impact- Ensure customer inquiries are converted into successful orders
- Prepare quotes, order confirmations, and invoices reliably and on time
- Coordinate collaboration between customers, Sales, Training Management, and Finance
- Maintain oversight of ongoing processes and ensure high process quality
- Contribute ideas for continuous improvement
Requirements
What you’ll need- Completed commercial vocational training or an equivalent qualification
- Initial professional experience in Customer Service, Inside Sales, Order Management, Event Management, Hotel Management, or a comparable environment is an advantage
- Comfortable working with digital systems and in modern work environments
- Confident and professional communication in German and English
Benefits
Comp & perks- 30 days of vacation – additionally off on Christmas Eve and New Year’s Eve
- Option to work from home
- Our benefits portal SIMBA with various perks such as non-cash benefits, fitness offers, JobRad, car subscriptions, electronics leasing, mobile and landline plans, health & prevention services, discounts, and more
- Company pension scheme with a 20% employer contribution
- Team events that are fun and strengthen team cohesion
- Opportunities for personal and professional development
- An open corporate culture with short decision-making paths