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Operations Manager – Senior Associate
State StreetExternal Manager Support Senior Associate facilitating operational activities across teams at State Street. Managing reconciliations, onboarding processes, and communication between managers and clients.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in asset management operations, including External Manager Reconciliation Oversight and data management using SQL. Strong communication skills facilitate effective collaboration with clients and internal teams to resolve issues and ensure governance.
Highest-signal resume keywords
Asset Management Operational ExperienceExternal Manager Reconciliation OversightSQL Data Warehouse ManagementOrder Management Systems KnowledgeProject Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
External Manager ReconciliationData ManagementTransaction Error MonitoringGovernance OversightIBOR Data Correction
Soft Skills
CommunicationProblem-SolvingTeam Collaboration
Tools & Technologies
SQLCRIMSState Street Data Warehouse
Industry Keywords
Asset ManagementClient OnboardingMIS ReportingFront Office InteractionEuropean Languages
Tech Stack
Tools & technologiesSQL
About the role
Key responsibilities & impact- Act as a central communication point between State Street, External Managers, and Alpha clients
- Monitor Inbound External Manager Transaction Error Queues
- Provide External Manager Reconciliation Oversight
- Ensure Governance by Capturing and preparing External Manager related MIS
- Provide oversight and review of daily reconciliation between CRIMS and State Street’s middle office IBOR record
- Take ownership of issues to resolution, engaging teams as needed to correct IBOR and CRIMS data
- Act as the primary contact point for the client's Front Office team, triaging issues and ensuring they are resolved
- Maintain and develop State Street’s SQL based data warehouse (SSDD)
- Project manage the client onboarding process from receipt, preparation, implementation, and Hypercare
Requirements
What you’ll need- Degree and minimum 3+ years asset management operational experience
- Knowledge of order management systems, ideally CRD but not a must-have
- Knowledge of additional European languages like German or Dutch will be considered a plus
Benefits
Comp & perks- Competitive salary
- Flexible working hours
- Professional development opportunities
- Health insurance
- Paid volunteer days
- Employee networks
- Educational support