Operations

• Provide services and support as a Terminal Operations Engineer [Independent Engineering (IE) Advisory Services] aligned with the Technical Due Diligence & Engineering Validation For Downstream Oil & Gas / Midstream / Pipelines Functional Area / Swim Lane / Category Discipline in the Energy Industry (Oil, And Gas/Power, And Utilities) Industry Sector focussing on RM | Risk Management Solutions for clients such as U.S. Department of Energy (DOE) | DOE Energy Dominance Financing (EDF) Program.
• Serves as a Terminal Operations Engineer within the Technical Due Diligence & Engineering Validation For Downstream Oil & Gas / Midstream / Pipelines swim lane, delivering bankable, technically defensible Independent Engineering advisory services by converting discipline-specific engineering, construction, compliance, operating, commercial, and risk findings into lender-ready due diligence, monitoring, certification, and decision-support outputs.
• Reviews project documentation, evaluates technical and commercial interfaces, identifies risks and mitigations, validates assumptions, supports conditions precedent and disbursement readiness reviews where applicable, and prepares defensible work products including terminal operating procedures, capacity reviews, tank data, transfer systems, and safety readiness reports.
• Coordinates with engineering, finance, legal, construction, operations, environmental, HSE, and project controls stakeholders to support timely lender and DOE decision-making.

Terminal Operations Engineer

• Lead operational and regulatory oversight of Occupational Health clinics
• Oversee day-to-day operations ensuring clinic alignment with organizational standards
• Manage clinic KP & KPI metrics, driving performance improvement

Manager, Clinic Operations

• Identify and resolve complex strategic issues
• Improve supply chain and operational performance
• Analyze and solve complex problems
• Mentor and guide junior team members
• Maintain exceptional standards in deliverables
• Build meaningful client connections
• Navigate and manage complex scenarios
• Focus on operations strategy

Senior Associate, Strategy and Operations

• Run the operational delivery of instructor-led training engagements from confirmed sale through completion
• Partner with internal teams to align scheduling, course materials, and delivery readiness
• Partner with customer-facing teams to ensure training engagements are clearly defined, properly scoped, and set up for success
• Drive execution across multiple concurrent engagements, ensuring priorities, deadlines, and dependencies are managed effectively
• Ensure instructors and customers are fully prepared and aligned ahead of each session
• Identify risks early and resolve issues quickly to keep delivery on track
• Maintain clear visibility into delivery status, schedules, and key milestones
• Continuously improve how training engagements are run by identifying inefficiencies and strengthening processes

Learning Operations Manager

• Lead the development of the team, from directors to registered nurses.
• Inspire your team to join you in the quest to provide high quality patient care.
• Develop and implement strategic initiatives that maximize clinical outcomes and growth.
• Address top growth priorities by completing due diligence on expansions.
• Cultivate hospital relationships to generate additional partnerships.
• Manage contract agreements and negotiate pricing.

Division Vice President – Inpatient Operations

• Track operational and technology team priorities, timelines, and follow-up items to support effective project coordination and execution.
• Assist the operations and technology team with operational activities including creating and maintaining standard operating procedures.
• Coordinate departmental updates and communications with full Council staff.
• Ensure team SharePoint folders and files are up-to-date, streamlined, and well-organized.
• Assist the People and Operations team with operational activities including content development for presentations, procedures documentation, and other projects, as needed.
• Coordinate the review and approval process for our annual state registration filings, acting as the Council’s point of contact with our outside legal team.
• Manage physical and virtual document storage priorities including the maintenance of our off-site storage facilities and supporting teams in the annual maintenance of our O365 SharePoint environment.
• Coordinate logistics and operational support for internal meetings, trainings, retreats, and culture-building initiatives.
• Independently manage operational workflows and recurring processes, ensuring tasks are completed accurately, proactively, and on time.
• Identify opportunities to improve operational processes, documentation, and staff experience through greater efficiency and organization.
• Serve as point of contact for parking access/passes and related duties.
• Maintain and order office supplies for office and remote staff; track inventory and coordinate the purchase of kitchen supplies.
• Coordinate with landlord for office and building maintenance needs, including coordinating building services, office cleaning, equipment maintenance, and emergency protocols.
• Ensure office space, supplies, food/catering, and IT resources are prepared for internal events, meetings, trainings, and retreats.
• Coordinate office accessibility and emergency procedures, ensuring compliance and readiness.
• Serve as a primary operational point of contact for staff, visitors, vendors, and external stakeholders, ensuring responsive communication and a positive experience across physical and virtual environments.
• Manage central calendar, building communications and reservation of building amenities.
• Coordinate staff outreach for milestones (i.e., birthdays, celebrations, etc.).
• Provide administrative support for Council-wide projects, including managing logistics and coordinating with building management.
• Support organization-wide data hygiene efforts by processing routine Salesforce updates, maintaining accurate records, and following established data management procedures.
• Assist staff with basic operational technology needs and coordinate escalation to the Manager, Technology or external vendors, as appropriate.
• Support the maintenance and organization of shared digital workspaces and operational systems.

Operations Associate

• Maintain office spaces, conference rooms, closets, and AV room’s cleanliness and organization.
• Maintain ISW office calendar to ensure successful execution of events and meetings and deconflict use-of-space requests as needed.
• Manage main ISW phone line and assist with management of the main ISW email inbox and tech support email inbox.
• Collect and distribute mail 2-3x a week.
• Order and manage inventory of basic office and kitchen supplies, including paper, coffee, and light snacks.
• Order and maintain a record of office stationery and business cards.
• Support the execution of all in-person external events and meetings, including escorting and hosting ISW guests and visitors, event space set-up and breakdown.
• Order and manage external printing vendors or commercial printers for products.
• Provide administrative support across the organization, such as assisting with the printing and collation of documents as necessary.
• Facilitate staff and intern access to necessary subscriptions and monitor subscription use.
• Assist in operational credit card expenses reporting and receipt submission in coordination with the accounting team.
• Organize, maintain, and update ISW’s guest reception area.
• Coordinate, and book travel and accommodations for ISW staff as needed.
• Coordinate with ISW vendors as needed.
• Create, update and maintain operations standard operating procedures (SOPs).
• Fulfill other operations tasks and responsibilities as required.
• Maintain IT inventory, including tracking and updating equipment and ensuring proper functionality.
• Perform basic light tech/IT troubleshooting of identified routine challenges and escalate as necessary.
• Assist with technical onboarding and offboarding of new staff and interns.
• Provide administrative support to Development team as needed, including gift entry, processing of acknowledgements, and organizing donor materials.
• Provide events support as needed.

Operations Coordinator

• Create and maintain an organizational system for sorting and forwarding mail
• Support logistics for office events, including global office days and JEDI committee programming
• Assist with kitchen and office inventory, ordering supplies
• Research vendors and assist with building maintenance projects
• Organize and catalogue the DC office IT closet
• Manage visitor registration for the SF office
• Coordinate participant communications for the Offroad Symposium
• Post and manage the Staff Spotlight series in the ICCT Teams channel
• Support interview scheduling and administer outgoing reference check requests
• Draft onboarding orientation agendas and schedule first-week meetings for incoming staff
• Partner with the HR team on the monthly HR newsletter
• Assist with the creation of HR slides for All-Staff meetings
• Coordinate DC office Lunch & Learn spotlight presentations

Operations Intern

• Strategically manage the President’s calendar
• Be the primary point of contact for the Office of the President with staff and external stakeholders
• Independently manage the President’s inbox, calls and other communications, including reviewing communications to prioritize urgent matters, and filtering and summarizing other topics to ensure the President has the necessary information for their priority work
• Use your knowledge of our organizational priorities and strategic direction to prepare key communications, including emails, comprehensive briefing materials for meetings, and responses to inquiries on behalf of the President
• Create systems to manage and track the President’s interactions with stakeholders, analyzing information to support strategic use of time
• Ensure the President is prepared for each meeting on their calendar, including coordinating with staff across the organization to provide the President with the necessary preparation in advance
• Make strategic decisions about the President’s schedule to ensure their time is spent on the highest priority work, including decisions about what meetings the President should attend and what staff to include in communications
• Independently manage the President’s calendar and coordinate complex scheduling with other teams and external stakeholders in alignment with priority work, including navigating multiple priorities and overlapping commitments
• Independently manage travel for our President, including transportation, lodging and meals, and sharing all itineraries with relevant staff
• Lead meetings and communications with the broader organization and external stakeholders
• Lead the planning and execution of a complex set of logistics for our National Governing Board meetings, including preparing and finalizing agendas based on input from senior leaders, coordinating catering and meals, coordinating board members’ travel schedules, and booking lodging for all National Governing Board members
• Create the communication strategy for Executive Team and board members in advance of each board meeting, including what information will need to be shared with each stakeholder and by when
• Take meeting minutes and track action items and voting results to maintain official organizational records
• Compile, format, and distribute board packets (financials, reports, and proposals) ahead of meetings to ensure board members are fully prepared
• Collaborate with the Board Chair and Chief of Staff to draft meeting agendas and schedules
• Ensures the organization adheres to its bylaws and tracks term limits, committee assignments, and elections for board members
• Draft, edit, finalize and present reports, presentations, memos and project updates for different audiences, including staff, board members, and external partners
• Draft internal and external communications, speeches, and newsletters on behalf of the president in partnership with External Affairs
• Coordinate with staff across the organization to ensure Office of the President has necessary materials for all internal and external meetings
• Lead high-impact, cross-functional projects that the president champions, such as annual convenings or new programs
• Identify ways to increase operational efficiency within the Office of the President and lead change efforts to implement relevant systems and processes
• Create and implement systems to increase efficiency in communications between Office of the President and all other departments
• Conduct research and data analysis and track metrics for key projects
• Manage confidential information and prepare confidential communications with the Collective Bargaining Unit
• Manage and submit expense reports for all staff for the Office of the President
• Manage on-going expenses for Office of the President and organizational events, and track details for monthly and annual budget processes
• Other duties as assigned

Senior Manager, Executive Operations

• Lead and develop a team of managers and engineers across Response Technology and Response Data functions
• Manage day-to-day operations, ensuring the team is responsive to field needs and aligned on priorities
• Work with the VP to triage incoming requests, balance competing priorities, and allocate team capacity
• Build a cohesive team culture that embodies WCK's values — adaptability, collaboration, and urgency
• Own hiring, performance management, and professional development for direct reports
• Ensure field teams have reliable access to technology tools, data systems, infrastructure and training during responses
• Serve as the escalation point for technology issues during active responses, coordinating rapid resolution
• Maintain operational readiness — on-call coverage, activation protocols, and surge capacity planning
• Travel to activations as needed to provide direct support and gather firsthand feedback on field needs
• Coordinate with Response Operations, Response Security, and Community Response during activations
• Support the PM, Response Support Platform in operationalizing implementation across Response Technology Operations
• Partner with the Director of Knowledge Management to ensure RT processes and workflows are documented in the KMS
• Establish feedback loops to capture lessons learned from activations and integrate them into platform improvements
• Model, draft, and propose playbooks, policies, and SOPs that will be embedded in the Response Support Platform
• Ensure the team is prepared to adopt and leverage new platform capabilities as they come online
• Oversee scoping of technology and data needs within Response Operations, translating operational requirements into actionable projects
• Manage delivery of technology initiatives — whether working with internal teams, external vendors, or Enterprise Technology
• Track project timelines, dependencies, and risks; escalate blockers and ensure commitments are met
• Continuously identify opportunities to leverage technology for efficiency gains — both for frontline teams and for the RT support model
• Oversee deployable technology asset inventory, ensuring accurate records are maintained
• Ensure equipment is properly maintained, tested, and kept deployment-ready
• Oversee procurement of technology assets as necessary, coordinating with relevant stakeholders
• Proactively identify opportunities to improve response technology tools, systems, and infrastructure
• Partner with Enterprise Technology on engineering governance, architecture decisions, and technical standards
• Collaborate with Response Operations leadership to understand evolving operational needs
• Coordinate with Response Security on technology requirements for security monitoring and team safety
• Build relationships across WCK to ensure Response Technology is seen as a trusted, responsive partner
• Establish and track metrics for team performance — response times, issue resolution, field satisfaction
• Ensure data quality and system reliability across response technology platforms
• Balance technical debt management with new development based on organizational priorities
• Own incident management for critical system failures, ensuring rapid resolution and root cause analysis

Response Technology Operations Director

• Support and maintain recruiting workflows and operational processes within Greenhouse ATS
• Manage requisition structure, opening setup, pipeline integrity, and workflow hygiene across Talent Acquisition
• Partner with TA leadership to improve recruiting operations, candidate movement workflows, and pipeline health visibility
• Help identify, troubleshoot, and resolve workflow gaps, operational bottlenecks, and reporting inconsistencies
• Build, maintain, and validate TA dashboards, reports, and operational metrics
• Support recruiter attribution tracking, SLA reporting, pipeline health reporting, and recruiting analytics
• Audit recruiting data to ensure reporting accuracy and operational integrity across systems
• Help maintain alignment across Greenhouse, Jira, and TA reporting workflows
• Create and maintain SOPs, workflow documentation, operational guidance, and reporting standards
• Support operational audits and recruiting process governance initiatives
• Monitor recruiting operational health and proactively identify opportunities for process improvement
• Partner closely with Talent Acquisition, Staffing, People Operations, and Hiring Teams to support operational consistency
• Assist with operational rollout of new recruiting workflows, reporting structures, and process improvements
• Support change management and operational scaling efforts as TA continues to evolve

TA Operations and Systems Specialist

• Assume end-to-end accountability for operational outcomes within the Government/National Security stream.
• Serve as the definitive technical subject matter expert (SME) for post-deployment issues.
• Lead the operational rollout of hardware and specialized services across the portfolio.
• Execute rigorous, end-to-end QA for weekly releases to validate compatibility across device, OS, and secure network layers.
• Codify complex technical processes into comprehensive internal and external "field manuals" and playbooks.
• Maintain a "Ready-to-Field" posture.

Operations Analyst, Federal

• Inventory and map Nava’s core internal operations across cross-functional teams and shared services; identify the highest-impact gaps and sequence improvement work accordingly
• Design and implement improved processes that reduce manual effort, increase consistency, and produce measurable outcomes; establish and maintain a living process inventory across the org
• Own the change management required to make transformation stick: build stakeholder alignment, drive adoption of new frameworks and ways of working, and bring cross-functional teams along with clarity and conviction
• Lead the evaluation and decision-making process for where Nava should build AI-powered solutions, use external tools, or optimize human-led processes; developing a clear framework for assessing readiness, ROI, and risk; ensure tooling decisions follow process design rather than precede it
• Partner with engineering, data, and operations to translate documented processes into viable candidates for automation or AI augmentation
• Track the AI and automation solutions portfolio across the Operations function, ensuring initiatives are properly scoped, measured, and integrated into the broader operational roadmap
• Stay current on emerging AI tooling and agentic workflow capabilities; bring informed recommendations to leadership on where Nava can gain leverage
• Own central operations for the Ops & Automation function: define how work is prioritized, how decisions get made, and how initiatives are tracked from scoping through delivery
• Define the operational excellence framework Nava uses to assess and score core business processes; establish KPIs and leading indicators, and stand up measurement infrastructure to monitor performance over time
• Identify which operational functions are candidates for a shared services model; design those models including ownership, SLAs, handoff points, and governance; lead phased stand-up
• Provide process and automation support to Staffing Operations as it stabilizes and scales
• Build proactive, trusted relationships with cross-functional leaders across Delivery, People Operations, Finance, and Growth; communicate progress, roadblocks, and recommendations to the VP, Ops & Automation and senior leadership with clarity and confidence
• As the function matures, opportunity to build and lead a team as the function scales; the right person will help define what that team needs to look like

Director, Central Operations – Process Optimization

• Provides strategic leadership for all the technical and data strategy functions that are foundational to the ability of our multi channel marketing and philanthropy functions to innovate, scale, and grow our fundraising capabilities
• Directs the creation of cutting-edge operational solutions and data-forward practices that position Development as a leader in operational excellence within and outside Planned Parenthood
• Unifies all development technical and data operations functions into a cohesive, and high-impact division that scales with the organization’s ambitions
• Provides data-strategy and analytics support to the Philanthropy and Federation Fundraising verticals, as well as the overall divisional strategy
• In collaboration with the Philanthropy and Federation verticals, leads the enterprise-wide donor data strategy, ensuring that advanced analytics and business intelligence directly inform fundraising, resource allocation, and organizational growth
• Builds a culture of exceptional service delivery to fundraising strategists within the Federation and Philanthropy verticals, to ensure the timely, accurate, and donor centric execution of our fundraising campaigns and data operations at scale within the National office and across the Federation
• As a member of the Senior Development Leadership Team (SDLT), the SVP influences strategic decisions across Development, in service of a unified Development strategy and models PPFA’s In This Together values in leading the division

Senior Vice President, Development Operations

• Fielding recruitment requests from the client team
• Recruiting participants for individual studies that match specific screening criteria identified during research planning
• Following a set process for participant screen, recruiting, scheduling, and technological assistance activities

Design Research Operations Coordinator

• Function as an effective resource to executives, management teams, and our board of directors
• Advise and partner with senior management and the C-suite to develop and implement growth strategies for each product line
• Direct the strategic and business planning for enterprise initiatives, product business line strategies, and operational improvements for the company
• Develop perspectives on market conditions, competition, opportunities, and strategic relationships to be considered for each product line
• Create actionable insights and implement strategies to help grow and support the business
• Own and manage key operational metrics and KPIs for the business units and company
• Create scalable internal processes and systems that connect and support company operational improvement across Finance, Customer Success, and Go-to-Market (GTM)
• Communicate analyses and recommendations to key leaders across the organization

Strategy & Operations Associate – Senior Associate

• Own the successful deployment of CAPEX investments, ensuring our infrastructure scales ahead of demand.
• Collaborate strategically with cross-functional partners including Project Managers, Capacity Planning, Finance, and Security to deliver on ambitious group initiatives.
• Manage key third-party vendors and contractors, holding them accountable for performance and service level agreements (SLAs).
• Drive a culture of continuous improvement by championing standardization, optimization, and automation.
• Own incident response, root cause analysis (RCA), and executive-level communication during critical events.
• Foster a best-in-class operations team by bringing fresh perspectives, leadership acumen, and a focus on employee engagement.
• Change Policy Architect: Design and enforce the global DCIM Workflow and Change Management policies (MAC process), ensuring strict ITIL/ITSM compliance across IT, Facilities, and Deployment teams worldwide.
• Technical Integration Leader: Support the complex, bi-directional API/database integration between Nlyte and core enterprise systems (ERP, CMDB, etc) to automate asset management and trigger workflow requests.
• Capacity Strategy: Partner with the DCIM Analyst and our Capacity Planning team to develop forward-looking capacity models, ensuring resource availability and optimization for new services like Workers AI and R2.
• Governance & Leadership: Establish and track key operational metrics (e.g., Workflow Compliance KPIs, Data Accuracy Rate), providing executive reporting on infrastructure risk.
• Lead and mentor the DCI Administrator and Analyst and members across the Infrastructure Engineering organization.

Data Center DCIM Program Leader – Infrastructure Operations

• Implement established project delivery processes and adapt them to specific client requirements and project contexts
• Maintain and update process documentation including workflows, templates, checklists, and standard operating procedures
• Ensure all client-facing deliverables are professional, accurate, and aligned with JLL brand standards
• Create clear process guides that enable project teams to navigate approval requirements and governance structures
• Establish quality control checkpoints throughout project phases to ensure consistency and excellence
• Leverage existing JLL technology platforms, project management tools, and reporting systems to maximize efficiency
• Identify opportunities to automate manual processes and improve data accuracy through technology solutions
• Utilize and customize JLL's library of templates, forms, and client deliverables for specific project needs
• Collaborate with JLL PDS leadership to align operational activities with strategic objectives and client expectations
• Monitor process effectiveness and identify opportunities for improvement based on team feedback and project outcomes
• Support onboarding of new team members on operational protocols, tools, and JLL standards

Operations Manager, Project & Development Services

• Serve as the first point of contact for customer support inquiries, delivering empathetic, accurate, and timely resolutions across a range of technical and product-related issues (including AI output quality, app access, APIs, authentication, and error logs).
• Manage multiple competing priorities while maintaining a high level of responsiveness, reliability, and accountability during assigned support shifts.
• Collaborate effectively with teammates and cross-functional partners to troubleshoot complex issues, escalate when appropriate, and contribute to a strong overall customer experience.
• Maintain deep, up-to-date knowledge of products, features, and services to provide informed, current support.
• Document customer interactions, issues, and feedback to support continuous improvement of products, processes, and support materials (e.g., FAQs and knowledge base articles).
• Own tasks independently while contributing thoughtfully to team workflows and the ongoing refinement of support processes.

See all jobs on JobTailor

Terminal Operations Engineer

Manager, Clinic Operations

Senior Associate, Strategy and Operations

Learning Operations Manager

Learning Operations Manager

Division Vice President – Inpatient Operations

Operations Associate

Operations Coordinator

Operations Intern

Senior Manager, Executive Operations

Response Technology Operations Director

TA Operations and Systems Specialist

Operations Analyst, Federal

Director, Central Operations – Process Optimization

Senior Vice President, Development Operations

Design Research Operations Coordinator

Strategy & Operations Associate – Senior Associate

Data Center DCIM Program Leader – Infrastructure Operations

Operations Manager, Project & Development Services

Technical User Operations Specialist