Manager

• Provide day-to-day management of the Tech Support team providing professional and timely support for a wide range of Technology, software, and conference systems
• Manage a team of skilled Support Technicians to provide support for a range of technologies
• Escalation support for the teams in helping diagnose and solve hardware or software faults and troubleshooting technology issues
• Build strong business, inter team relationships
• Maintain the support operations capability according to strict SLAs, OLAs and KPIs
• Ensure teams adheres to Technology processes and procedures whilst delivering a memorable end user experience
• Manage and monitor day to day Tech Support tasks, incidents, and escalations
• Carry out any other reasonable instruction as directed by the regional support leader
• Management and Scheduling of team onsite/remote support rotations, holiday, holiday coverage

Tech Support Manager

• Acts as a brand representative to promote a positive and inclusive environment in the store
• Leads by example in upholding a service culture that demonstrates extraordinary service
• Supports the store leadership team and stylists to promote unique customer events
• Actively participates leading the salesfloor and driving engagement in each zone
• Participates in the recruiting, hiring, and onboarding process to ensure we retain a diverse and engaged team
• Supports daily operating processes such as opening and closing procedures
• Provides feedback about team training needs to support optimal scheduling and payroll

Assistant Department Manager

• Oversee the execution of space planning initiatives, providing hands-on project management and coordination to ensure successful delivery of space-related projects.
• Play a key role in optimizing workspace utilization, aligning planning efforts with organizational goals, and driving innovative solutions for our physical environments.
• Lead and manage space planning and analytics projects to ensure high-quality deliverables.
• Supervise and develop team members through training, performance evaluations, and goal tracking.
• Analyze data to generate strategic insights and client-ready presentations with actionable recommendations.
• Collaborate across Space Management, Analytics, and Sales teams to support category reviews and client initiatives.
• Represent the team at client meetings, addressing shelving issues and sharing success stories.
• Oversee the creation of presentation materials, including planograms, financials, and performance reports, leveraging automation tools.
• Build strong client relationships by understanding their needs and delivering tailored space management solutions.

Manager, Space Planning – POGs

• Proactively educate healthcare providers on navigating programs, processes, and access-related requirements to facilitate patient access to ACADIA products via in-person and virtual interactions.
• Serve as the subject matter expert in preventing and addressing access and reimbursement issues through education, problem-solving, and issue resolution ensuring solutions are optimized to support the patient’s access journey and deliver excellent customer experience.
• Proactively build and maintain access-related relationships with HCP accounts and their office support staff.
• Demonstrate deep market knowledge and apply this to navigating the patient access process, building and maintaining access-related knowledge, and supporting coverage and reimbursement requirements.
• Conduct proactive in-services with HCPs on all aspects of the access journey, including but not limited to coverage pathways, prior authorization, specialty pharmacy coordination, appeals, hub resources, and patient support services.
• Escalate local payer issues to National Account Managers and PAM Leads.
• Condense complex issues into simple solutions by collaborating cross-functionally to improve customer experience, educate HCPs/Office Staff on coverage status, prior authorization, and appeals.
• Demonstrate deep knowledge of ACADIA customer support programs and serve as the expert in the assigned territory.
• Provide proactive pre-referral educational in-services to prevent coverage barriers before referral.
• Provide post-referral support to HCP offices by addressing education needs, pulling through access and coverage for patients, and coordinating with ACADIA customer support programs and specialty pharmacies to monitor referral status.
• Support continuity of patient access by proactively educating HCP offices on reauthorization requirements, assisting with payer transitions, and offering program services to minimize therapy interruptions.
• Facilitate patient reimbursement and affordability by guiding offices through prior authorizations, appeals, and financial support options.
• Build relationships with pharmacy staff and share key insights.
• Provide expertise on regional and national payer plans to team members and PAM Leads.
• Support development and implementation of national-level initiatives to improve access and reimbursement strategies across brands.
• Champion and manage appropriate utilization of patient support services and ensure compliance with legal/regulatory requirements.

Patient Access Manager

• Manage transactions and business portfolio tasks
• Review and recommend credit decisions
• Meet with clients and participate in business development calls
• Assess prospective client's viability for credit
• Define borrowers and guarantors, deal structure, credit terms and conditions, and financial covenants
• Generate commitment letters
• Provide business partners credit lending policy interpretation
• Perform final risk rating analysis
• Capture and document credit decisions, conditions, and modifications
• Collaborate with the Credit Analyst to perform portfolio management duties
• Communicate directly with clients regarding credit events and decisions as needed
• Work independently to pitch complex deal structures
• Subject-matter-expert, mentor to junior PMs and Credit Analysts

Senior Commercial Portfolio Manager

• Accountable for end-to-end delivery of Data Engineering initiatives
• Leads technical and functional analysis and documentation
• Builds strong relationships with various stakeholders
• Works with a wide variety of Medicare business areas and applications

Senior Manager, Business Analysis, SQL

• As a Subcontract Manager oversee external vendor agreements from cradle to grave.
• You will be responsible for sourcing suppliers, negotiating pricing and terms, mitigating risk, and ensuring subcontractors meet cost, schedule, and quality requirements throughout the project lifecycle.
• You will work with Project Managers to ensure Scope, Schedule and Budget are understood and captured in subcontracts, purchase orders, or other agreements.
• You will also work with Contracts Mangers to ensure that appropriate terms, conditions, and prime contract requirements are included in the subcontracts, purchase orders, or other agreements.
• Develop requests for proposals (RFPs), evaluate bids, and negotiate pricing and contracts (Fixed-Price, Time & Materials, Cost-Plus) or agreements (Blanket Purchase Agreements, Professional Services Agreements, etc.).
• Ensure compliance with prime contract flow-down requirements, government regulations (such as FAR/DFAR), and internal legal policies.
• Manage changes, whether scope, schedule, or budget related ensuring that sufficient data (cost or schedule) is being tracked and captured to support prime contract recovery.
• Track subcontractor deliverables, manage schedules, and resolve performance discrepancies or disputes.
• Review and approve subcontractor invoices, as necessary, manage change orders, and work with Project Managers to control project budgets using Enterprise Resource Planning software, at BGS it is Unanet.
• Act as the primary liaison between internal stakeholders (project managers, engineering, accounting) and external subcontractors and suppliers.
• Execute final subcontract modifications, handle documentation, and finalize agreement closeout including Releases of Claims and final payments.

Subcontracts Manager – I-II

• Achieving sales objectives through effective leadership within the assigned area
• Leading, coaching, and developing a cross-functional team
• Analyzing data to understand customer needs and market trends
• Developing business plans aligned with organizational goals
• Conducting quarterly business reviews and meetings with key customers

Region Business Manager, Implants

• Own end-to-end implementation, account management, and customer success for partner accounts — responsible for driving measurable outcomes within named partnerships
• Lead internal implementation efforts, working cross-functionally with stakeholders across Product, Member Marketing, and Clinical Operations
• Drive marketing and awareness of Oshi Health within named accounts, ensuring prospective members are well-educated on available GI solutions within their benefit structure
• Pull and analyze key performance data within internal Oshi Health systems to highlight success stories and communicate performance to clients
• Deliver quarterly business reviews (QBRs) to customers, reinforcing value and driving continued account growth
• Influence key stakeholders through clear, confident external communication and cross-functional alignment

Senior Manager, Customer Strategy, Success

• Build positive relationship with retailer as trusted category advisor across all areas of the Beer business
• Develop impactful category analyses and consumer insights using a range of syndicated and non-syndicated data sources
• Synthesize findings from various sources to build clear and impactful selling stories in a visually appealing manner using PowerPoint
• Effectively educate internal teammates and external customers on growth opportunities through clear and impactful communications
• Partner with Sales team to engage external retailer buying team in defined territories with goal of identifying opportunities to grow the Beer category
• Use space planning software to effectively merchandise the beer department according to category and retailer strategy

Assistant Manager, Category – Small Format

• Lead Med/Surg Distributor Customer Planning
• Lead development and execution of customer plans for med/surg distributors supporting healthcare end-user growth
• Align distributor strategies to CloroxPro portfolio priorities and annual business objectives
• Identify growth opportunities through data-driven analysis of distributor and end-user performance
• Support Field Sales End-User Execution
• Partner with healthcare field sales teams to translate customer plans into actionable selling priorities
• Develop customer-specific insights, messaging, and performance tracking to support end-user execution
• Ensure alignment between distributor strategies and field sales objectives
• Translate healthcare commercial strategies into customer-specific plans and activation roadmaps
• Support new initiatives and healthcare portfolio relaunch through customer planning and readiness efforts
• Play a key role in shaping Clorox Healthcare’s IDN planning approach by defining planning models, support expectations, and priority health systems
• Develop elevated planning support for strategic IDNs in partnership with field sales and leadership
• Drive consistency and best practices across IDN engagement efforts
• Collaborate with Healthcare Squad and Portfolio Team, Sales Operations, Finance, and Supply Chain to align plans and execution
• Communicate performance, risks, and opportunities to leadership and Commercial stakeholders – in support of LRP and S&OP

Customer Planning Manager – Healthcare

• This position will serve as a front-line fundraiser, relationship manager, and ambassador for NKF, working closely with volunteer leaders, corporate partners, donors, team captains, golfers, sponsors and community stakeholders to achieve revenue goals and deliver high quality mission-centered event.
• The Development Manager will be responsible for driving revenue through peer-to-peer fundraising strategies, participant recruitment, team development, corporate sponsorships, volunteer committee engagement, golfer recruitment, logistics, stewardship and donor/sponsor follow up.
• This role requires strong project management, relationship-building, communication and execution skills, with the ability to manage multiple deadlines in a fast-paced, collaborative environment.

Development Manager – Temporary

• Plans and organizes the observation and documentation of construction projects
• Schedules, coordinates, and provides observation of ongoing work to various team members
• Monitors contractors' progress against schedule and prepares progress reports
• Reviews payment requests and determines amounts owing to contractors/subcontractors based on observations and contract stipulations
• Assists with the RFI process to ensure relevant field information and conditions are noted for team response and closure
• Participates in change management as needed
• Oversees review and compilation of estimates and associated documentation
• Acts as a Central Coordinator between clients/vendors and design teams (internal and subconsultants)
• Performs daily site visits to provide on-site issue resolution
• Assists with ensuring that field and design documentation is not impacting construction activities
• Assists with schedule review, including forecast and weekly look-ahead coordination
• Performs other duties as assigned.

Construction Manager

• Directs the service, selling, and styling to achieve an engaging and inspiring store environment
• Leads by example in providing extraordinary service where all customers feel welcome, heard and valued
• Teaches the team to provide a frictionless customer experience by utilizing technology to transact in the moment, upsell, and clientele
• Provides the tools needed for associates to deliver an elevated shopping experience
• Supports the Store Manager in curating events and experiences that are reflective of the interests of the local customer and surrounding community

Department Manager – Service & Styling

• Manage, lead, and set the strategic vision for all Hardware Territory Managers & locations in the South region to deliver sustainable growth
• Responsible for the region’s sales growth, profitability, listings, conversions, and market share acceleration in the 2-step distribution model.
• Establish relationships with top accounts and key personnel.
• Maximize digital acceleration via Salesforce, Showpad, and Business Warehouse to drive efficiencies and transformation
• Effectively manage budgets to drive profitability within Farm and Hardware
• Work cross functionally with SBD Teams including but not limited to National Account Teams, marketing, operations, and finance, supply
• Drive sell-through across all SBDK brands and strategic business units
• Communicate opportunities, issues, and trends to management and marketing

Regional Market Manager – Hardware

• Ensure strict HIPAA-compliant confidentiality with all client-related data
• Oversee the day-to-day operations of Rethink’s Revenue Cycle Management services.
• Supervise a team of Customer Billing Advocates
• Serve as the Billing subject matter expert resource internally and externally.
• Identify and implement opportunities to improve service quality
• Work directly with clients who may be escalated
• Build a strong team committed to achieving goals
• Assess existing processes to ensure compliance with payor requirements
• Make recommendations to improve operational protocols
• Communicate staff hiring needs based on workload
• Train, direct, develop and evaluate staff
• Facilitate regular staff meetings
• Work account Aging Reports as needed

Manager, RCM Services

• Manage a mixed caseload consisting of both ongoing members and short-term cases focused on immediate care coordination needs
• Provide comprehensive care coordination and case management for dual-eligible members with complex behavioral health needs
• Collaborate within an integrated care team that aligns behavioral and physical health services
• Partner closely with members, caregivers, providers, and community resources to ensure seamless, coordinated care
• Support members in navigating Medicare and Medicaid benefits
• Advocate to improve health outcomes, access to care, and overall quality of life
• Oversee highly complex cases identified through various mechanisms to ensure effective implementation of interventions
• Perform case management activities in community settings including face to face with members as required

Behavioral Health Case Manager

• Supporting utilization management functions for more complex and non-routine cases as needed.
• Serving as a liaison between members, providers and internal/external customers in coordination of health care delivery and benefits programs.
• Overseeing highly complex cases identified through various mechanisms to ensure effective implementation of interventions, and to ensure efficient utilization of benefits.
• Performing the essential activities of case management: assessment, planning, implementation, coordinating, monitoring, outcomes and evaluation.
• Digital positions must have the ability to effectively communicate via digital channels and offer technical support.

Case Manager

• Supporting utilization management functions for more complex and non-routine cases as needed.
• Serving as a liaison between members, providers and internal/external customers in coordination of health care delivery and benefits programs.
• Overseeing highly complex cases identified through various mechanisms to ensure effective implementation of interventions, and to ensure efficient utilization of benefits.
• Performing the essential activities of case management: assessment, planning, implementation, coordinating, monitoring, outcomes and evaluation.
• Perform case management activities in community settings including face to face with members as required.

BH Case Manager – Federal Employee Program

• Overseeing and monitoring the day-to-day workflow of clinical support staff
• Serving as a subject matter expert in the administrative and operational processes
• Assisting in problem solving complex issues and cases, such as provider calls, e-services, and authorization issues
• Overseeing out of network and chart review administrative processes
• Collaborating with internal departments on special projects and reporting
• Hiring, training, coaching, counseling, and evaluating performance of direct reports

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