Clinical Case Manager – Behavioral Health SNP

CVS Health

Remote Behavioral Health Case Manager supporting members with complex needs. Conducting assessments and developing care plans as part of a collaborative team.

Posted 7/21/2026full-timeRemote • Tennessee • 🇺🇸 United StatesMid-LevelSenior💰 $54,095 - $116,760 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in conducting behavioral health assessments, developing individualized care plans, and coordinating care with providers. Proficient in crisis intervention and motivational interviewing techniques to enhance member outcomes.

Highest-signal resume keywords

Master’s Degree In Social WorkActive Clinical License3+ Years Direct Clinical ExperienceCrisis Intervention ExperienceMotivational Interviewing

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Behavioral Health AssessmentIndividualized Care Plan DevelopmentCase ManagementMental Health TreatmentSubstance Use Disorder TreatmentClinical DocumentationQuality Of Care Assessment

Soft Skills

Crisis Intervention SupportCoaching TechniquesCommunication Skills

Tools & Technologies

Telephonic Communication

Certifications & Qualifications

LCSWLSWLISWLCPCLPCLPLMFTLMHCLMSW

Industry Keywords

Behavioral HealthPsychosocial AssessmentMental HealthSubstance Use DisordersCommunity Resources

About the role

Key responsibilities & impact

Conduct comprehensive behavioral health and psychosocial assessments
Develop and manage individualized care plans
Coordinate care with providers and community resources
Support members through crisis intervention, referrals, and ongoing follow-up
Use motivational interviewing and coaching techniques to drive positive outcomes
Identify and address quality-of-care concerns
Maintain accurate, compliant clinical documentation

Requirements

What you’ll need

Master’s degree in social work, Counseling, Psychology, or a related field
Active, unrestricted clinical license (LCSW, LSW, LISW, LCPC, LPC, LP, LMFT, LMHC, LMSW, or equivalent)
3+ years of post-master’s direct clinical experience
3+ years of experience treating mental health and substance use disorders
3+ years of case management experience
Experience with crisis intervention and motivational interviewing
Strong technical skills and ability to thrive in a fast-paced, telephonic environment

Benefits

Comp & perks

Medical, dental, and vision coverage
Paid time off
Retirement savings options
Wellness programs
Comprehensive benefits package