General Manager – Ghost

DSV - Global Transport and Logistics

General Manager overseeing strategic operations for DSV’s logistics solutions. Responsible for compliance, staffing, safety, budgeting, and client relations.

Posted 7/22/2026full-timeClarksville • Tennessee • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Operations Management, including Budgeting, P&L Management, and Warehouse Management Systems (WMS). Proven ability to lead teams, develop client relationships, and ensure compliance with safety standards.

Highest-signal resume keywords

Operations ManagementBudgeting and P&L ManagementWarehouse Management Systems (WMS)Client Relationship Management (CRM)Leadership in Logistics/Distribution

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

BudgetingP&L ManagementWarehouse Management Systems (WMS)Accounting ApplicationsFinancial Mathematical Applications

Soft Skills

LeadershipRelationship DevelopmentMentoringCommunication

Tools & Technologies

MS Office Applications

Industry Keywords

LogisticsDistributionSupply Chain3PL ManagementSafety ComplianceOSHADOT

About the role

Key responsibilities & impact

Accountable for overseeing manpower, recruiting, retention, and development of people for the operation in his/her scope of responsibility
Ensures that procedures exist at all sites to guarantee client service, productivity, as well as facilities and equipment maintenance
Sets goals to provide continuous improvement for assigned site
Responsible for the overall safety and security of assigned operations and staff
Maintain positive IFR statistics and other safety metrics for assigned operation
Actively support and oversee site safety programs and committees for the operation
Work in conjunction with company and client safety resources to ensure best practices are in place, maintained, and updated as needed to meet compliance standards with OSHA, DOT, or any other relevant regulatory agency or organization
Develops teams to achieve company and client objectives for the operation
Trains and educates management to ensure that service requirements are met and ultimately exceeded
Communicates the mission, vision, and core values to motivate direct reports
Actively supports and practices mentoring, succession planning, and management development activities at the site level
Proactively develops plans and capital requests to ensure appropriate level of automation/technology to service the client
Stays abreast of industry trends and latest WMS technology
Partners with senior leadership to develop and recommend annual operating budget for assigned operation
Develops and manages a system of controls to ensure that service levels and operational performance goals are met within prescribed cost, revenue, and profit parameters for the operation
Ensures that all accounts achieve predetermined profit standards
Acts as site level champion of client relationship management
Assists in setting standards appropriate to client and scope of work
Implements and monitors KPIs (Key Performance Indicators) for assigned operation
Coordinates and leads business reviews with appropriate client and company representatives for each reporting operation
Participates in local trade, professional, and civic associations as a representative of the company

Requirements

What you’ll need

High School Diploma or GED is required
Budgeting and P&L management experience required
At least 3 years of experience in an operations management related position
Basic understanding of WMS (Warehouse Management Systems)
Strong proficiency in basic MS Office applications
Advanced level expertise required in accounting and financial mathematical applications as related to managing a P&L and preparing site/operational budgets
The ability to develop effective relationships (CRM), provide leadership, and integrate diverse organizations and individuals toward unifying objectives is critical
4-Year College Degree preferred, will consider equivalent experience or combination of education and experience
Prefer 5 years’ experience in a leadership role in a logistics/distribution/supply chain environment in an operations management capacity
Varied industry vertical experience is preferred
3PL management experience strongly preferred

Benefits

Comp & perks

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