Learning and Development

• Develops, supports, and delivers computer-based training courseware in accordance with applicable requirements and standards.
• Collaborate with subject matter experts to identify training needs and to create learning objectives
• Coordinates with subject matter experts, instructional designers and others to gather requirements
• Creates or codes, tests and documents computer-based training and updates existing computer-based training elements to maintain currency of course materials.
• Provides technical support for computer-based training courseware to internal and external customers.
• Support exploring and evaluating new technologies in computer-based training to enhance courseware and the development process

Computer Based Training Specialist

• Responsible for the planning, coordination, and administration of training and education activities to ensure a consistent, high quality learning experience for associates.
• Serves as a central point of coordination for instructor led and electronic learning offerings, learning systems, and training communications in support of organizational goals and workforce development initiatives.
• Coordinates instructor‑led training and electronic learning offerings by maintaining training schedules, managing logistics, tracking attendance, and ensuring timely communication with trainers, learners, and stakeholders.
• Administers learning management system (LMS) activities, including but not limited, to course setup, uploads, enrollments, and maintenance of accurate learner and course records.
• Serves as first line support for a shared training email account and calendar, triaging inquiries and routing requests to appropriate stakeholders in a timely manner.
• Maintains and updates training content, resources, and communications on the department SharePoint site in collaboration with training leads and subject matter experts.
• Produces routine and ad hoc reports related to course participation, completion, and training outcomes to support operational insight and decision‑making.
• Coordinates survey activities related to instructor led and electronic learning, including, but not limited to, course evaluations, trainer feedback, and follow-ups check-ins with learners and leaders.
• Supports ongoing engagement and communication with trainees and managers through structured 30‑, 60‑, and 90‑day training follow‑ups.
• Ensures training materials, schedules, and learning resources are current, organized, and accessible to appropriate audiences.
• Identifies and implements opportunities to enhance training coordination processes, communication, and overall learner experience.
• Performs other duties as assigned.

Revenue Cycle Training Coordinator

• Support the development and implementation of learning and development programs aligned with business needs.
• Deliver and coordinate training programs, including onboarding, technical skills, and continuous improvement initiatives.
• Collaborate with cross-functional teams to identify learning needs and assist in developing targeted training solutions.
• Support and guide Ambassadors across our four Innovation Centers, providing coaching and day-to-day direction.
• Assist in evaluating training effectiveness through feedback, assessments, and basic reporting.
• Help create and update training materials, including e-learning modules, instructor-led content, and job aids.
• Ensure training activities follow organizational standards and established best practices.
• Support training compliance efforts and assist with audit readiness across our four Innovation Centers.
• Maintain accurate and up-to-date training records for employees.
• Track completion of required certifications and compliance training.
• Assist in preparing reports on training completion, compliance status, and potential gaps.
• Partner with internal teams to help meet regulatory and operational requirements.
• Other duties/responsibilities as necessary.

Learning Specialist

• Facilitate in-person, virtual, and blended learning sessions for retail teams, ensuring high engagement, knowledge retention, and in-store adoption.
• Support New Store Open (NSO) training planning, preparation, execution, and post-open follow-up support across retail markets.
• Coordinate and facilitate field-facing learning initiatives tied to leadership development, customer experience, company priorities, and retail team development.
• Coach managers and team leaders to support on-the-job learning, development, and reinforcement within their teams.
• Develop and update training materials, digital learning content, facilitation resources, and supporting training documentation.
• Help build structured learning pathways and development experiences for employees at various levels, including new hires, leadership teams, and store managers.
• Provide ongoing field partnership, coaching, and support to retail employees and leadership teams.
• Build and maintain strong working relationships across retail markets and support teams.
• Manage and oversee the use of the Learning Management System (LMS) to support training assignments, tracking, reporting, and content management.
• Conduct training needs assessments and collaborate with leadership teams to identify development opportunities and performance gaps.

Retail Learning & Development Manager

• Developing, implementing, and driving learning strategies within assigned business lines or units
• Interacting and effectively managing relationships with Talent Consultants and senior leadership
• Creating strategy and vision for the learning plan aligned with business and talent priorities
• Cultivating networks and establishing proactive partnerships with stakeholders
• Consulting on learning solutions that support talent strategies
• Supporting business change and growth
• Creating and delivering external market insights and qualitative and quantitative data
• Recognizing trends and assessing learning strategy effectiveness
• Assessing and managing risk considering the business objectives

Learning Consultant

• Collaborate with faculty and staff on instructional design
• Support subject matter experts in content development
• Assist in the creation of course material/media
• Work with ID Studio and School of Medicine colleagues on multimedia
• Promote instructional design services within WashU Medicine
• Develop and manage project plans and communicate milestones
• Provide consultation and training on educational technologies
• Support the design of instructional materials for faculty
• Attend and present at professional conferences

Education Specialist – Instructional Designer

• Translate existing documents such as standardized work, standing operating procedures, and work instructions into target languages using direct knowledge of target language and AI tools, ensuring sensibility and accuracy of translations.
• Develop new materials as required in English or target languages using templates in partnership with subject matter experts.
• Work with colleagues in target language sites in France, Belgium, Hungary, Poland, Turkey, and China to ensure accuracy of translations.
• Assist in refining current digital library of materials. These documents are training materials for our colleagues to use in their preferred languages.

Intern, Global Learning & Development

• Lead the development and execution of the overall Organizational Change Management strategy across MMIS modernization initiatives
• Align OCM activities with project governance, PMO standards, and SDLC processes
• Serve as the primary advisor to State leadership on change readiness, adoption risks, and mitigation strategies
• Conduct stakeholder analysis and develop engagement strategies across multiple State agencies and divisions
• Design and implement communication plans, messaging frameworks, and outreach strategies
• Lead organizational readiness assessments and define action plans to address gaps
• Develop and implement adoption metrics, feedback mechanisms, and performance tracking tools
• Conduct Change Impact Analyses (CIA) to assess impacts on people, processes, and technology
• Develop and execute resistance management strategies
• Support development of organizational design recommendations to align with future-state operations
• Develop and maintain key OCM deliverables, including: OCM Plan, Stakeholder Analysis, Communication Plan & Assets, Training Plan & Materials, Readiness Assessments, Adoption Metrics & Dashboards, Transition & Sustainment Plans
• Collaborate with PMO leadership to integrate OCM into project plans, status reporting, and governance structures

Organizational Change Management Lead – Medicaid Enterprise PMO, MMIS Modernization

• Perform as subject matter expert (SME) to identify and evaluate aircraft design changes related to maintenance
• Conduct analyses to evaluate customer technical training needs to determine appropriate training content, objectives and design
• Research and evaluate system designs using specification documents, system schematic and wiring diagrams
• Analyze engineering source data to determine airplane configuration, modifications and changes
• Support 747-8I derivative Integrated Product Teams (IPT) to develop and update maintenance courseware and provide SME support to aircrew training, engineering, and technical publication teams
• Develop and conduct/instruct 747-8I derivativeType-1 training in accordance with USAF Instructional System Design procedures and Air Mobility Concept of Operations
• Use specialized software technology to research, configure, maintain, update and develop new and existing media and materials

Customer Training Specialist – Experienced/Senior

• Complete and pass Everise New Trainer Onboarding and Client Certification requirements.
• Become a Master Certified Trainer through additional Client Certification.
• Deliver new hire and ongoing training with emphasis on customer service and sales skills, client product knowledge, as well as Everise policies and procedures.
• Deliver new hire or upskilling in virtual or brick and mortar facility
• Maintain a throughput rate of 85% graduates per training class
• Partner with Everise leadership in curriculum feedback and modification. Assist in developing associated supporting materials.
• Ensure that all Champions are actively engaged in the training process through the planning and implementation of activities and use of camera.
• Prepare lesson plans and course agenda for each training class, per client mandated training.
• Conduct proficiency evaluations and certify Champions for the programs to which they are assigned.
• In conjunction with Operations and Quality, work together in the continued development of Champions to reach optimal performance.
• Conduct ongoing refresher and cross-training modules in critical areas as identified by the quality and operations teams.
• Adherence and accountability of training standard operating procedures, processes and trainer scorecard.
• While not actively training a class, the Trainer Level 2 will take phone calls, per an Operations schedule (8 hours per day), with passing Quality Evaluations scores (passing = line of business KPI target) to retain certification as a Trainer.
• While not actively training a class, the Trainer Level 3 could move into a Supervisor role with Operations if hired into a Hybrid role. This change in job role could lead to a schedule change in Operations.

Seasonal Lead Training Coordinator

• Partner with business leaders, Human Resources, and Leadership Development to assess organizational effectiveness, leadership capability, and team dynamics
• Identify root causes of performance gaps and recommend targeted interventions
• Translate business strategy into organizational and leadership actions
• Collaborate with OD/OE professionals in a community of practice
• Design and support change management strategies for key business initiatives
• Guide leaders through organizational transitions, including restructuring, growth, and transformation
• Build leadership capability in leading change effectively
• Influence OD/OE professionals on best practices across the Boeing footprint
• Facilitate leadership team alignment sessions and strategic offsites as a consultant
• Support teams in clarifying goals, roles, and operating rhythms as a consultant
• Strengthen trust, accountability, and decision-making within teams as a consultant
• Align OD initiatives with broader leadership development strategy
• Partner with coaching and leadership development roles to ensure integrated solutions
• Support development of leaders’ ability to lead through complexity and change
• Use data (engagement, performance, talent metrics) to inform interventions
• Evaluate effectiveness of OD initiatives and recommend adjustments based on OD/OE best practices
• Communicate insights and outcomes to senior stakeholders
• Travel up to 40% for business needs

Organizational Development and Change Consultant

• Design, coordinate, and deliver clinical training programs that support organizational, regulatory, and program-specific needs
• Facilitate in-person and virtual training sessions using effective adult learning methodologies
• Support and manage training programs such as Medication Aide training, Basic Life Support (BLS), and First Aid certification
• Assist regional instructors with scheduling, documentation, and certification distribution for CPR/BLS and First Aid classes
• Monitor training outcomes and employee performance to identify opportunities for continued learning and improvement
• Research and implement innovative training approaches to enhance learning and engagement
• Maintain accurate training records and documentation for compliance and reporting purposes
• Support employee health initiatives including TB screening processes and annual employee health fairs
• Model organizational values and contribute to a positive, professional learning environment

Corporate Trainer, LPN/RN

• Draft, format, and refine training materials, enablement guides, and documentation
• Maintain and organize content libraries and knowledge repositories
• Update and rewrite existing training decks and process documents
• Transcribe and document workflows and SOPs
• Maintain document templates and ensure proper filing and version control
• Conduct periodic audits of existing documentation
• Develop AI-assisted first drafts of internal communications
• Manage distribution lists and maintain the internal communications calendar
• Own the editorial process for internal comms
• Manage end-to-end logistics for team members attending industry conferences and external events
• Write event communications, attendee-facing materials, agendas, and post-event recap summaries
• Coordinate with content contributors and track deadlines across the content calendar
• Build and maintain dashboards or trackers for adoption metrics and team feedback
• Schedule cross-functional meetings, take notes, and distribute clear action item recaps.

Communications and Training Coordinator

• Assist in conducting training needs assessments to identify skill gaps
• Support development and revision of engaging training materials
• Coordinate logistics for training sessions
• Facilitate introductory training sessions as directed
• Administer and maintain the Learning Management System (LMS)
• Collect and analyze feedback from training participants
• Collaborate with subject matter experts (SMEs)
• Research and recommend new learning technologies
• Assist in managing vendor relationships for external training programs

Associate Learning and Development Specialist

• Identify and define customer technical training needs and requirements
• Develop technical training proposals
• Evaluate and determine training objectives, content, design, and technologies
• Use specialized software technology to research, develop and modify new and existing media and materials
• Prepare lesson plans and instruct participants
• Research, develop, deliver, and evaluate effectiveness of standard technical training
• Support developing and documenting training standards and specifications

Customer Technical Training Specialist – Associate/Mid-Level

• Engage with homeowners or property managers to assess project scope and build trust during the sales process
• Perform thorough inspections and develop accurate estimates using Xactimate or other relevant software
• Present estimates and proposals to clients, ensuring clear understanding of project scope, cost, and timelines
• Train new hires and existing team members on company estimating standards, technology platforms, and customer service expectations
• Identify performance gaps and recommend strategies to improve team efficiency and accuracy

MRP Sales Estimator, Training Specialist

• Collaborate with internal clients to assess needs, coordinate, design, develop, and deliver interactive learning solutions
• Understand and have in-depth experience with the ADDIE model to create effective training solutions
• Conduct needs assessments and other types of analysis to identify gaps in employee performance or knowledge
• Demonstrate effective communication skills to serve as a learning consultant to align training strategies
• Be competent in adult learning theory and fundamental training approaches
• Use curriculum development tools to create effective e-learning training, facilitation guides, course material, and training aids
• Work within an LMS to test all courseware prior to delivery
• Maintain awareness of new developments in training and instructional design

See all jobs on JobTailor

Computer Based Training Specialist

Revenue Cycle Training Coordinator

Learning Specialist

Retail Learning & Development Manager

Learning Consultant

Education Specialist – Instructional Designer

Intern, Global Learning & Development

Organizational Change Management Lead – Medicaid Enterprise PMO, MMIS Modernization

Customer Training Specialist – Experienced/Senior

Seasonal Lead Training Coordinator

Organizational Development and Change Consultant

Corporate Trainer, LPN/RN

Communications and Training Coordinator

Associate Learning and Development Specialist

Customer Technical Training Specialist – Associate/Mid-Level

Customer Technical Training Specialist – Associate/Mid-Level

MRP Sales Estimator, Training Specialist

Instructional Designer