Learning and Development

• Develop and maintain effective relationships with Owners and Store Support teams
• Assist District Managers with control standards such as Health and Safety, inventory, product recalls, and food safety
• Provide assistance to stores in the execution of merchandising and operational standards
• Achieve labor targets to maximize profitability while ensuring customer satisfaction
• Assist with the development of store operational plan and management team

District Manager in Training

• Lead training strategy and program oversight for HSE and Facility Services groups
• Ensure training initiatives align with operational and regulatory needs
• Support and develop Talent Development Program managers
• Manage program demand, capacity, and prioritization
• Oversee program health and effectiveness
• Collaborate with Talent Development and People & Culture teams

Talent Development Manager

• Drive end-to-end change strategy and execution for enterprise-wide implementation of Time & Attendance solution (UKG Pro WFM).
• Lead and execute comprehensive organizational change management strategies, plans, and roadmaps aligned with enterprise Workforce Management transformation.
• Conduct organizational change impact assessments across business units.
• Act as the primary OCM resource to establish stakeholder requirements related to change readiness, adoption, and communications.
• Develop and implement comprehensive stakeholder engagement strategies.
• Create and deliver multi-channel communication plans and materials.
• Facilitate stakeholder workshops, town halls, and executive briefings.
• Design and implement role-based training strategies and programs.
• Monitor risks, issues, and barriers related to change and escalates as required.
• Collaborate with project teams to align change management activities with project milestones.
• Support post-implementation activities including stabilization, adoption tracking, continuous improvement, and sustainment planning.

Organizational Change Management Lead – Enterprise Time and Attendance System

• Partner with senior leaders and SMEs
• Support global BUs in performance and development
• Design and facilitate learning programs
• Coach client group leaders

Director of Talent Enablement, Learning & Development

• Translate business needs into learning experiences.
• Partner with leaders and subject matter experts to diagnose capability needs and recommend interventions.
• Design learning experiences and curriculum structures using instructional design principles.
• Produce polished learning assets (facilitator guides, eLearning modules, videos, etc.) that align with quality standards.
• Partner with stakeholders to clarify objectives and manage vendor relationships.
• Deliver program content and develop communication strategies to drive adoption.

Senior Learning Specialist

• Advise your clients and partners to help them position, plan, develop, execute and monitor strategic projects and initiatives
• Develop and update policies, standards, models and programs to support your unit’s strategic projects and initiatives
• Identify, analyze and diagnose major issues and make recommendations to decision-making bodies
• Represent your unit before decision-making bodies
• Represent Desjardins’s position when making agreements with external partners and organizations

Senior Advisor, Organizational Development

• Conduct literature reviews, environmental scans and needs assessments to build and refine inclusive programs supporting the learning, growth, and development of employees, including emerging leaders and current leaders
• Design, develop, implement and deliver corporate and department/division-specific learning programs that support employee engagement and retention and the development of a leadership pipeline aligned with the LEADS in a Caring Environment capability framework
• Facilitate and manage the New Hire Orientation and Leadership Development Programs
• Consult with leaders to develop, implement and evaluate department specific supports to help leaders improve team cohesion and increase staff engagement
• Establish project plans, mobilize and manage resources necessary to complete projects, monitor progress, and meet timelines
• Create training outlines and briefing reports on the current status of trainings, projects, and initiatives
• Design PowerPoint presentations for senior executives, turning data and complex information into easily readable graphics and visuals
• Support the planning and implementation of the corporate recognition calendar and events, including, but not limited to, long service awards, recognition awards, ice cream days, team spotlight, and take your kids to work day
• Work collaboratively with colleagues, including the Organizational Development team and Communications team, to align and promote programming across the organization
• Liaise and consult with external consultants, vendors, stakeholders and subject-matter-experts
• Other duties as assigned

Organizational Development Specialist

• support and champion the organization’s learning and development strategy
• design, develop, and maintain engaging learning content
• conduct learning needs and skills gap analyses
• build and manage structured learning curricula and development pathways
• coordinate end-to-end delivery of learning programs
• facilitate in-person, virtual, and blended learning sessions
• monitor and evaluate program effectiveness
• partner with internal stakeholders to design targeted learning solutions
• manage learning systems (e.g., Workday LMS)

Learning and Development Specialist

• Collects, analyzes, and interprets needs for training and development within aligned function and/or business unit.
• Develops and executes learning solutions that support the achievement of the business objectives by collaborating with divisional resources, leadership, and additional critical Subject Matter Experts.
• Ensures the cost-effective design, sharing, implementation, measurement, evaluation and continual improvement of solutions that meet identified needs and objectives.
• Implements and maintains department-specific training programs and processes.
• Focuses all learning solutions on improving performance outcomes and business results using a systems approach.
• Oversees project communication; providing status updates, clarifying concerns and highlighting issues with key stakeholders on a regular basis.
• Makes effective financial and operational decisions that positively impact business outcomes and opportunities for competitive advantage.
• Facilitates learning solutions through various delivery methods.
• Performs other duties as assigned.

Bilingual Learning and Development Specialist

• Identifying target learners and forecasting classes and participants
• Supporting the Learning Services Specialist with data for the learning calendar
• Managing participant rosters and communications
• Ensuring sessions are scheduled with producers
• Preparing size and set-up of classrooms needed for classes
• Creating and managing learning compliance tracking
• Producing VILT sessions and Teams Live Webcasts
• Monitoring continuing Education (CE) compliance

Learning Deployment Specialist – Senior Associate

• The Senior Associate – Organizational Effectiveness Support role will operate as an extension of the onshore Canada Organizational Effectiveness team within Talent Development.
• Support Organizational Effectiveness initiatives while also providing the operational, administrative and coordination support.
• Develop high-quality presentations, synthesize information into clear insights, maintain trackers and reports, and coordinate logistics and documentation.
• Support stakeholder follow-ups and help ensure deliverables are accurate, timely and client-ready.
• Use advanced Excel skills to support reporting, tracking, planning and decision-making.
• Maintain accurate trackers, status reports, action logs, learning calendars and working documents to support visibility, governance and timely decision-making.

Learning Deployment Specialist – Organizational Effectiveness, Senior Associate

• Identifies business needs and delivers effective, performance-focused learning solutions aligned to both the Early Talent & Onboarding and Technology & AI Enablement strategies.
• Designs, develops, and manages learning programs to build capability, drive performance outcomes, and support strategic priorities.
• Assists in facilitation and delivery of learning programs for leaders and employees.
• Analyzes learning data and program performance to generate insights and recommendations.

Senior Specialist, Learning Design – Delivery

• Design high quality, multi-approach blended learning and performance solutions on a variety of learning programs that supports business strategic priorities, enable people strategies and impact key business measures
• Build solid relationships with partners to ensure open communication, via active participation in meetings/working sessions to ensure credit risk interests are being effectively managed
• Act as a subject matter expert with both practical and technical expertise in all areas of content design and development applying adult learning principles and leading industry best practices
• Lead out on project scoping and planning, setting the standards for the learner experience that will enable learning objectives to be satisfied
• Ensure learner accessibility and principles of diversity and inclusion in developing a variety of online learning solutions (i.e., eBooks, graphic rich deliverables, eLearning/simulation, online performance support tools, etc.) leveraging established standards and templates where possible
• Collaborate with business and functional partners to attain a good understanding of project, program and curriculum needs
• Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
• Support the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and business unit
• Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques
• Participate in personal performance management and development activities, including cross training within our own team
• Keep others informed and up to date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
• Contribute to the success of the team by willingly assisting others in the completion and performance of work activities; provide training, coaching and/or guidance as appropriate
• Contribute to a fair, positive and equitable environment that supports a diverse workforce

Learning and Development Designer III

• Plan and develop learning solutions across a variety of formats including eLearning, multimedia, webinars, instructor-led training, job aids, and performance support resources
• Partner with SMEs and cross-functional teams to identify key strategic priorities for training
• Collaborate with leaders, SMEs and stakeholders to ensure learning content is accurate, relevant, and aligned to strategic priorities
• Design and develop learning solutions to support onboarding, development of personal, team, and leadership skills, product, systems, process, and sales development knowledge
• Facilitate virtual, hybrid, and in-person learning programs in French and English
• Coach presenters on facilitation and presentation skills

Learning Specialist, Bilingual

• Partner with business leaders to translate learning needs into structured development solutions
• Design, develop, and deliver advisor-facing and employee-facing learning programs
• Act as an internal consultant for departmental training initiatives
• Lead and execute multiple projects managing scope and timelines
• Implement a formal talent planning process
• Conduct learning needs assessments to identify skill gaps
• Develop curriculum focused on attracting, growing, and retaining talent
• Support the rollout of performance management programs
• Create and maintain a comprehensive onboarding program
• Design and produce digital learning content
• Build and maintain strong cross-functional relationships

Senior Consultant, Talent Development – Learning

• Lead and deliver technical learning programs with a strong focus on Commercial Property claims
• Create and update training content that reflects real-world adjusting scenarios, internal standards, and best practices
• Support onboarding and upskilling through workshops, case studies, file reviews, job aids, and coaching
• Partner with Claims Leaders and key stakeholders to identify performance gaps and prioritize training that improves outcomes
• Define learning objectives and measure effectiveness using feedback, assessments, audits, and performance metrics
• Continuously improve training materials, workflows, and enablement resources to increase consistency, efficiency, and customer outcomes
• Bring in external industry trends and practices to keep technical content current and relevant.

Senior Training Consultant, Commercial Lines

• Plan and develop learning solutions across a variety of formats including eLearning, multimedia, webinars, instructor-led training, job aids, and performance support resources
• Partner with SMEs and cross-functional teams to identify key strategic priorities for training
• Collaborate with leaders, SMEs and stakeholders to ensure learning content is accurate, relevant, and aligned to strategic priorities
• Design and develop learning solutions to support onboarding, development of personal, team, and leadership skills, product, systems, process, and sales development knowledge
• Facilitate virtual, hybrid, and in-person learning programs
• Coach presenters on facilitation and presentation skills

Learning Specialist

• Advise your clients and partners to help them position, plan, develop, execute and monitor strategic projects and initiatives
• Develop and update policies, standards, models and programs to support your unit’s strategic projects and initiatives
• Identify, analyze and diagnose major issues and make recommendations to decision-making bodies
• Represent your unit before senior management committees and decision-making bodies
• Represent and negotiate on behalf of Desjardins and enter the organization into agreements with external partners and organizations.

• Lead engaging, interactive training sessions and workshops for employees across various teams.
• Adapt facilitation style to different audiences and learning needs.
• Provide coaching and support to employees and managers to enhance workplace effectiveness.
• Design and develop training programs, including instructor-led training (ILT), virtual training (VILT), and e-learning.
• Apply instructional design principles to create engaging and effective learning experiences.
• Customize global training materials for the Israeli audience.
• Partner with the LMS Admin to upload courses, track attendance, and provide reporting.
• Coordinate training logistics, such as scheduling, enrollment, and communications.
• Evaluate the impact of training programs using feedback and performance metrics.
• Collaborate with global and regional teams to implement L&D initiatives.
• Oversee training event planning and execution, ensuring smooth delivery.
• Work cross-functionally to identify learning needs and recommend solutions.

Learning and Development jobs in Canada

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District Manager in Training

Talent Development Manager

Organizational Change Management Lead – Enterprise Time and Attendance System

Director of Talent Enablement, Learning & Development

Senior Learning Specialist

Senior Advisor, Organizational Development

Organizational Development Specialist

Learning and Development Specialist

Bilingual Learning and Development Specialist

Learning Deployment Specialist – Senior Associate

Learning Deployment Specialist – Organizational Effectiveness, Senior Associate

Senior Specialist, Learning Design – Delivery

Learning and Development Designer III

Learning Specialist, Bilingual

Senior Consultant, Talent Development – Learning

Senior Training Consultant, Commercial Lines

Learning Specialist

Senior Advisor, Organizational Development

Learning and Development Partner