Learning and Development

• Consult, recommend, design and/or develop learning solutions that fulfill business objectives and achieve return on investment
• Curate and/or develop learning solutions to enhance the experience of our learners by applying a holistic, cross-functional lens to all projects
• Incorporate innovation into the design and development of learning deliverables by pursuing current trends and applying a growth mindset
• Collaborate effectively with peers, subject matter experts, and vendors to drive successful learning projects from beginning to end
• Assist and lead multiple projects and priorities simultaneously in a fast-paced environment

Learning & Talent Development Specialist – Instructional Design

• Support and promote Mullins’ safety culture at the job-site level
• Use discretion, independent judgement, and professional skills to plan and implement safety training from the corporate training program that applies to each jobsites scope and needs
• Coordinate onboarding efforts with Human Resources and the Recruiting Department
• Collaborate with the Project Management team to schedule and conduct safety training as needed, the use of on-site safety coordinators may be needed or required at times and should be coordinated with the Project Managers and Corporate Safety Trainer
• Submit Monthly & Quarterly Reports to the Corporate Safety Trainer
• Have full capabilities to train on higher level training courses: Mobile Elevated Working Platform (MEWP), Telehandler/Forklift (TELE), First-Aid/CPR/AED, Confined Space, Lockout/Tagout (LOTO), Heavy Equipment, Scaffold Competency, Fall Protection, Ladder Safety
• Make recommendations to improve processes and procedures and look for ways to continuously improve Mullins’ Safety Training Program and related policies and procedures
• Maintain a culture and working environment where safety and its required training is planned in every task
• Maintain detailed training files and records
• Ensure PPE requirements are met by all employees on-site through proper training and culture building strategies.
• Build proficiency within Procore, Schoox, Excel, Word, Outlook, PowerPoint, etc.

Safety Training Specialist – LMS Development, Instructor Led Training Facilitator

• Support the development and implementation of learning and development programs aligned with business needs.
• Deliver and coordinate training programs, including onboarding, technical skills, and continuous improvement initiatives.
• Collaborate with cross-functional teams to identify learning needs and assist in developing targeted training solutions.
• Support and guide Ambassadors across our four Innovation Centers, providing coaching and day-to-day direction.
• Assist in evaluating training effectiveness through feedback, assessments, and basic reporting.
• Help create and update training materials, including e-learning modules, instructor-led content, and job aids.
• Ensure training activities follow organizational standards and established best practices.
• Support training compliance efforts and assist with audit readiness across our four Innovation Centers.
• Maintain accurate and up-to-date training records for employees.
• Track completion of required certifications and compliance training.
• Assist in preparing reports on training completion, compliance status, and potential gaps.
• Partner with internal teams to help meet regulatory and operational requirements.
• Other duties/responsibilities as necessary.

Learning Specialist

• Support and promote Mullins’ safety culture at the job-site level
• Use discretion, independent judgement, and professional skills to plan and implement safety training from the corporate training program that applies to each jobsites scope and needs
• Coordinate onboarding efforts with Human Resources and the Recruiting Department
• Collaborate with the Project Management team to schedule and conduct safety training as needed
• Submit Monthly & Quarterly Reports to the Corporate Safety Trainer
• Have full capabilities to train on higher level training courses
• Make recommendations to improve processes and procedures and look for ways to continuously improve Mullins’ Safety Training Program and related policies and procedures
• Maintain a culture and working environment where safety and its required training is planned in every task
• Maintain detailed training files and records
• Ensure PPE requirements are met by all employees on-site through proper training and culture building strategies.
• Build proficiency within Procore, Schoox, Excel, Word, Outlook, PowerPoint, etc.

Safety Training Specialist – Traveling

• Plan and conduct training sessions for technicians
• Collaborate with business and function stakeholders
• Identify competence development needs
• Maintain and analyze training records
• Supervise or conduct special training courses
• Stay current on industry developments and innovations

Service Training Specialist

• Develop, plan, coordinate and deliver training curriculum and development programs for SP sales employees
• Lead the training process end-to-end including needs analysis, content development, training delivery
• Collaborate with Human Resources and Education departments to coordinate comprehensive product-focused sales training curriculum
• Lead new hires through their onboarding journey and ensure their comprehension and confidence
• Maintain a calendar of new hire training to ensure alignment with employee success
• Build relationships with sales colleagues and leadership
• Deliver instructional content and certify sales team product knowledge
• Partner with the Education team to communicate science and key selling messages of SP products
• Create high-quality content including fact sheets, instructional videos, and audio guides
• Ensure ongoing training and program reinforcement

Product Sales Training Manager

• Translate existing documents such as standardized work, standing operating procedures, and work instructions into target languages using direct knowledge of target language and AI tools, ensuring sensibility and accuracy of translations.
• Develop new materials as required in English or target languages using templates in partnership with subject matter experts.
• Work with colleagues in target language sites in France, Belgium, Hungary, Poland, Turkey, and China to ensure accuracy of translations.
• Assist in refining current digital library of materials. These documents are training materials for our colleagues to use in their preferred languages.

Intern, Global Learning & Development

• Design, develop, and maintain Property & Casualty pre-licensing courses aligned with state exam requirements
• Create and update continuing education (CE) courses to meet regulatory standards and industry trends
• Translate complex insurance concepts into clear, engaging, and easy-to-understand content, including scripts, assessments, and interactive learning modules
• Develop exam-style questions that reflect state testing formats (e.g., Pearson VUE, PSI)
• Ensure all course materials comply with state insurance department guidelines and filing requirements
• Collaborate with subject matter experts, compliance teams, and leadership to ensure accuracy and relevance of content
• Conduct course reviews and updates to maintain accuracy with regulatory and industry changes
• Analyze learner performance data to improve course effectiveness and outcomes

Senior Instructional Designer

• Complete and pass Everise New Trainer Onboarding and Client Certification requirements.
• Become a Master Certified Trainer through additional Client Certification.
• Deliver new hire and ongoing training with emphasis on customer service and sales skills, client product knowledge, as well as Everise policies and procedures.
• Deliver new hire or upskilling in virtual or brick and mortar facility
• Maintain a throughput rate of 85% graduates per training class
• Partner with Everise leadership in curriculum feedback and modification. Assist in developing associated supporting materials.
• Ensure that all Champions are actively engaged in the training process through the planning and implementation of activities and use of camera.
• Prepare lesson plans and course agenda for each training class, per client mandated training.
• Conduct proficiency evaluations and certify Champions for the programs to which they are assigned.
• In conjunction with Operations and Quality, work together in the continued development of Champions to reach optimal performance.
• Conduct ongoing refresher and cross-training modules in critical areas as identified by the quality and operations teams.
• Adherence and accountability of training standard operating procedures, processes and trainer scorecard.
• While not actively training a class, the Trainer Level 2 will take phone calls, per an Operations schedule (8 hours per day), with passing Quality Evaluations scores (passing = line of business KPI target) to retain certification as a Trainer.
• While not actively training a class, the Trainer Level 3 could move into a Supervisor role with Operations if hired into a Hybrid role. This change in job role could lead to a schedule change in Operations.

Seasonal Lead Training Coordinator

• Lead and manage the organization’s Learning Management System (LMS), including configuration, user access, content administration, reporting, and system optimization.
• Establish and enforce training standards, governance policies, and quality controls across departments, including compliance oversight and version control.
• Develop and maintain organization-wide training content focused on leadership, onboarding, performance management, and core HR practices.
• Support departments and stakeholders by enabling course development, LMS adoption, and organization-wide training rollouts.
• Drive reporting, analytics, and continuous improvement by monitoring training metrics, advising leadership, and enhancing workforce readiness and performance.

Training Manager

• Research and Innovation for new and existing processes
• Problem Solving while delivering solutions
• Liaison connecting multiple areas of Learning & Talent Development
• Consults, curates, designs, develops, facilitates and/or advises on learning and talent development solutions that fulfill business objectives.
• Provides career development guidance to employees
• Counsels managers regarding learning and talent strategies and best practices.
• Partners with business and HR leaders to establish, monitor and measure learning and talent priorities.
• Collaborates with internal and external stakeholders to deliver effective initiatives, leveraging skills in project management, consultation, instructional design and technology.
• Develops and executes testing, deployment and communication plans, and maintains learning and talent solutions.
• Drives innovation by applying current trends, improving tools, and fostering a growth mindset.
• Facilitates conversations with senior leaders using data driven insights to assess skill development needs.
• Enables employee achievement and career journeys through program management delivery and navigation of PNC tools and resources.

Learning & Talent Development Consultant – Enablement Partner

• Support and promote Mullins’ safety culture at the job-site level
• Use discretion, independent judgement, and professional skills to plan and implement safety training from the corporate training program that applies to each jobsites scope and needs
• Coordinate onboarding efforts with Human Resources and the Recruiting Department
• Collaborate with the Project Management team to schedule and conduct safety training as needed, the use of on-site safety coordinators may be needed or required at times and should be coordinated with the Project Managers and Corporate Safety Trainer
• Submit Monthly & Quarterly Reports to the Corporate Safety Trainer
• Have full capabilities to train on higher level training courses:
• Mobile Elevated Working Platform (MEWP)
• Telehandler/Forklift (TELE)
• First-Aid/CPR/AED
• Confined Space
• Lockout/Tagout (LOTO)
• Heavy Equipment
• Scaffold Competency
• Fall Protection
• Ladder Safety
• Make recommendations to improve processes and procedures and look for ways to continuously improve Mullins’ Safety Training Program and related policies and procedures
• Maintain a culture and working environment where safety and its required training is planned in every task
• Maintain detailed training files and records
• Ensure PPE requirements are met by all employees on-site through proper training and culture building strategies.
• Build proficiency within Procore, Schoox, Excel, Word, Outlook, PowerPoint, etc.

• Conduct needs assessments, job/task analyses, and audience analysis to define performance gaps and define learning objectives within the context of insurance operations and customer interactions.
• Design interactive, visually appealing learning experiences using effective instructional materials focused on Medicare plans, insurance products, sales processes, claims handling, system workflows, and compliance mandates (e.g., HIPAA, CMS regulations), including:
• Instructor-Led Training (ILT) and Virtual ILT
• eLearning modules and multimedia content
• On-the-Job training programs
• Assessments, job aids, tip sheets, and performance support tools
• Apply adult learning theory to instructional strategies that promote knowledge retention and skill development for complex or frequently changing insurance topics.
• Plan activities that enhance learning transfer and address different learner styles.
• Develop storyboards, scripts, and prototypes for SCORM-compliant eLearning.
• Identify content suitable for digital delivery and determine the appropriate use of multimedia to explain intricate insurance processes or regulations.
• Redesign or update existing training materials based on learner feedback, performance metrics, and evolving business needs, product launches, or regulatory changes common in the insurance/healthcare sector.
• Proactively partner and communicate with stakeholders, SMEs (from areas like Compliance, Sales, Member Services), and cross-functional teams to align learning solutions with business goals and learner needs within the insurance/Medicare landscape.
• Influence and negotiate with business partners to determine effective training strategies that drive measurable results.
• Schedule and facilitate train-the-trainer sessions with stakeholders and facilitators to align content structure, learning objectives, and delivery strategies.
• Create and manage project plans, timelines, and deliverables to ensure training initiatives are completed on time and within scope.
• Coordinate with external partners and vendors to manage outsourced content development and ensure alignment with standards.
• Maintain ownership of existing training materials, ensuring content remains current, accurate, and aligned with organizational processes and industry standards.
• Plan and conduct user acceptance testing and gather learner feedback for continuous improvement.
• Design and implement training evaluations to measure knowledge acquisition and business impact, particularly regarding compliance adherence and operational efficiency.
• Analyze feedback and assessment data to refine content and delivery methods.

Instructional Designer

• Consults, curates, designs, develops, facilitates and/or advises on learning and talent development solutions that fulfill business objectives.
• Provides career development guidance to employees and counsels managers regarding learning and talent strategies and best practices.
• Partners with business and HR leaders to establish, monitor and measure learning and talent priorities.
• Collaborates with internal and external stakeholders to deliver effective initiatives, leveraging skills in project management, consultation, instructional design and technology.
• Develops and executes testing, deployment and communication plans, and maintains learning and talent solutions.
• Drives innovation by applying current trends, improving tools, and fostering a growth mindset.
• Facilitates conversations with senior leaders using data driven insights to assess skill development needs.
• Enables employee achievement and career journeys through program management delivery and navigation of PNC tools and resources.

See all jobs on JobTailor

Learning & Talent Development Specialist – Instructional Design

Safety Training Specialist – LMS Development, Instructor Led Training Facilitator

Learning Specialist

Safety Training Specialist – Traveling

Service Training Specialist

Product Sales Training Manager

Intern, Global Learning & Development

Senior Instructional Designer

Seasonal Lead Training Coordinator

Training Manager

Learning & Talent Development Consultant – Enablement Partner

Safety Training Specialist – Traveling

Instructional Designer

Learning & Talent Development Consultant