Training Specialist

Guidehouse

Training Specialist developing user-centered training materials for federal public health client. Supporting stakeholders through training sessions, technical assistance, and ensuring training content quality.

Posted 6/30/2026full-timeRemote • Alabama, Texas • 🇺🇸 United StatesMid-LevelSenior💰 $61,000 - $101,000 per yearWebsite

About the role

Key responsibilities & impact

Guidehouse is seeking a Training Specialist to support training, technical assistance, and user adoption for a federal public health client.
This role will design, develop, and deliver user-centered training materials that help program staff, recipients, grantees, project sites, and stakeholders understand and use public health systems, tools, processes, reporting workflows, and data management guidance.
Develop training materials, curricula, job aids, user guides, FAQs, SOP training materials, and other support resources.
Deliver training sessions, technical assistance, office-hour support, and user support activities.
Support adoption of public health systems, tools, processes, dashboards, data submission workflows, and reporting outputs.
Support technical assistance for recipients, grantees, project sites, site coordinators, data managers, and other stakeholders.
Coordinate with program, technical, and subject matter experts to ensure training content is accurate, useful, and aligned with approved procedures.
Tailor training materials for different audiences, including client staff, recipients, grantees, project sites, and external stakeholders.
Support stakeholder engagement, readiness, and change adoption activities related to public health data systems and reporting processes.
Support issue intake, triage, documentation, escalation, and resolution processes for training and technical assistance needs.
Evaluate training effectiveness and recommend improvements based on stakeholder feedback and recurring support needs.
Maintain training documentation, trackers, support materials, and feedback summaries.
Translate client needs into practical training products and user support deliverables.
Deliver high-quality client service in a fast-paced, deadline-driven environment.

Requirements

What you’ll need

Must be able to OBTAIN and MAINTAIN a Federal or DoD "PUBLIC TRUST"; Candidates with an ACTIVE PUBLIC TRUST or SUITABILITY are preferred.
Bachelor’s degree.
THREE (3) years of relevant experience in training, instructional design, technical assistance, public health support, change adoption, or a related field.
Experience developing training materials, job aids, user guides, FAQs, SOPs, or other user support resources.
Experience delivering training, facilitating meetings, or supporting stakeholder learning activities.
Strong facilitation, communication, and problem-solving skills.
Ability to interpret client needs and translate them into practical documents, materials, or deliverables.
Ability to manage multiple priorities and produce accurate, user-centered materials under deadlines.
Proficiency with Microsoft Word, PowerPoint, Excel, Teams, and SharePoint or similar collaboration tools.

Benefits

Comp & perks

Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave and Adoption Assistance
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Student Loan PayDown
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program
Mobility Stipend

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Instructional DesignUser Guide DevelopmentSOP CreationCurriculum DevelopmentData Management Guidance

Soft Skills

Communication SkillsProblem-Solving SkillsFacilitation SkillsTime Management

Certifications

Federal or DoD Public Trust