Events

• Coordinating the schedule for program and event calendars
• Analyzing client needs and making recommendations on event logistics and options
• Implementing communication plans that support outreach goals and objectives
• Implementing marketing and advertising plans to increase revenue-generating activities
• Researching and identifying opportunities to promote programs and initiatives
• Fostering and maintaining networks to build capacity and collaboration

Events Coordinator

• Work closely with the Event Producing and Strategy and Operations teams
• Gain valuable hands-on corporate event planning experience in a variety of projects
• Handle logistics, reporting, presentation preparation, vendor coordination, and sourcing
• Support activities for internal, employee, and client-facing events
• Collaborate closely with all teams within E&EX for seamless delivery of business partner events
• Assist with Cvent reporting, data, and analytics to measure the ROI of events

Student, Event Producing, People, Strategy & Enablement

• Set up, staff, and tear down booth at scheduled markets and festivals
• Represent the brand with strong customer service and product knowledge
• Share information with visitors and answer questions about BCPF programs
• Complete end-of-day tasks: closing out, transporting materials (as needed)
• Post-event mornings: unpack, organize gear, assist with sales reporting, feedback tracking and reporting
• Follow safety regulations, including proper lifting procedures and timely reporting of all incidents
• Efficiently and accurately process sales of retail merchandise
• Collect payments via cash, debit and credit, issue receipts and change
• Manage float and ensure cash is balanced at the end of each shift
• Ensure the BCPF booth is attractively stocked and maintain inventory counts
• Coordinate with the Manager, Retail Operations on stock levels, replenishments
• Pack and dispatch online orders (courier handling, printing labels)
• Help manage inventory pre- and post-events
• Assist in completing required weekly forms (security access, permits)
• Help respond to online customer questions, claims, and custom requests
• Support the Retail team in general prep and follow-up duties

Event Ambassador

• Plan and execute North American and international congresses, trade shows, and industry meetings in alignment with commercial priorities
• Manage end-to-end logistics including booth planning, vendor coordination, on-site execution, and post-event follow-up
• Oversee event budgets and track performance metrics to evaluate effectiveness
• Maintain global event calendars and project management systems to ensure seamless execution
• Collaborate with internal stakeholders to ensure consistent messaging and strong field alignment
• Develop and maintain best practices and operational standards for conferences and trade shows
• Establish ROI metrics and OKRs that align with global marketing OKRs
• Own annual event budget planning, forecasting, and ongoing budget management across global congresses, trade shows, physician programs, and medical education activities
• Develop and maintain event budget trackers to monitor spend, identify risks, and ensure alignment with approved financial targets
• Manage vendor negotiations, contracts, and cost optimization efforts to maximize event impact and return on investment
• Partner with Finance and Global Marketing leadership to provide regular budget updates, accrual reporting, and variance analysis
• Track and reconcile event expenses, invoices, and purchase orders to ensure timely processing and financial accuracy
• Identify opportunities for operational efficiencies and cost savings while maintaining high-quality event execution
• Plan and execute Clinical Advisory Boards, peer-to-peer programs, PRO-Talk meetings, and physician education events
• Coordinate physician contracting, honoraria, compliance documentation, invoicing, and payment processing
• Support identification and onboarding of new KOLs in partnership with cross-functional teams
• Coordinate logistics for internal and external procedural training programs
• Assist in development and distribution of educational materials to support medical education initiatives.
• Partner with Global Marketing to ensure consistency across global events and physician engagements
• Support Sales teams with event logistics and materials to drive productive physician engagement
• Manage inventory and deployment of marketing collateral and promotional materials
• Coordinate event-related communications including invitations and follow-up materials
• Provide operational support for special projects and additional marketing initiatives as needed.

Manager, Global Events – Medical Education

• Analyze member accounts and legal documentation to determine beneficiary entitlements, pension divisions, and applicable tax and legislative requirements across Canada.
• Review and process complex life event cases (death, divorce, bankruptcy, unlocking requests, deaccumulation plans) in accordance with applicable legislation.
• Perform calculations related to pension divisions, settlements, and ongoing payments while ensuring accuracy and compliance.
• Collaborate with internal teams (customer service, compliance, legal) and communicate with members/clients to obtain required information and resolve complex cases.
• Process financial transactions, review exception reports, issue tax slips, and perform peer reviews to ensure accuracy and adherence to service standards.

Analyst, Life Events

• Deter, detect, and apprehend individuals attempting to commit theft and fraud.
• Facilitate civil and criminal prosecution of apprehended individuals.
• Incident reporting and collaboration with police.
• Attend court as required.
• Use CCTV equipment and conduct store surveillance.
• Collaborate with Organized Retail Crime (ORC) Investigators.
• Report internal dishonesty to Regional Internal Investigators.
• Support Supply-chain Investigators on potential supply chain losses.
• Report to a Store Investigation’s Supervisor within the Loss Prevention department.

Loss Prevention Store Investigator

• Coordinating schedule for program and events calendars
• Acting as first point of contact for CRIS enquiries, creating intake records and coordinating with the appropriate colleagues to address the requests
• Analyzing needs and making recommendations on logistics and options
• Determining logistical details and activities for events and/or programming
• Coordinating the preparation and distribution of promotional/outreach material
• Maintaining information on digital platforms including websites, and e-communication tools
• Editing content for brochures, newsletters, websites and/or handbooks
• Providing orientation to others on work procedures and practices including event registration, and room and equipment booking procedures

Programming Coordinator, Events

• Own the Stage: Lead the end-to-end planning, strategy, briefing, venue selection, and flawless execution for all North America tradeshows and exhibitions.
• Elevate Flagship Experiences: Partner across the business to support the operational delivery of Docebo’s premier corporate events, including Inspire, RKO, and PKO.
• Orchestrate the Ecosystem: Manage critical relationships with vendors, sponsors, and internal stakeholders to drive seamless coordination, perfect alignment, and flawless execution.
• Command On-Site Delivery: Lead real-time, on-site event activities including guest registration, speaker coordination, and proactive troubleshooting to keep things running beautifully.
• Harness Top-Tier Tools: Leverage industry software including Asana, Google Workspace, CVENT, and Salesforce to maintain organized, scalable, and highly predictable project management workflows.
• Engineer Surprise & Delight: Design memorable, on-brand event activations that captivate attendees, spark meaningful connections, and move away from standard industry checkboxes.
• Supercharge with AI: Revolutionize the event planning lifecycle by leveraging AI-powered tools and cutting-edge workflows to automate busywork, maximize team efficiency, and scale output.
• Govern the Blueprint: Oversee complex logistical puzzles—including transportation, lodging, catering, and equipment—while meticulously building budgets and negotiating vendor contracts to maximize value.
• Measure the Impact: Track, analyze, and deliver rigorous event performance metrics to internal stakeholders, proving clear ROI and mapping event success directly to revenue pipeline.

Senior Global Events Specialist, 14 Month Contract

• Support the planning and execution of CEO and Senior Executive Team (SET) events
• Coordinate logistics across all event elements, including venue sourcing and confirmations
• Track and communicate event status, timelines, and logistics updates to stakeholders
• Provide administrative and operational support to the AVP, CEO Events

Event Coordinator II

• Own end-to-end logistics for all trade shows and industry conferences Bankjoy attends throughout the year, including but not limited to credit union and community banking events across North America.
• Manage booth design, shipping, setup, and teardown coordination.
• Source and manage event vendors including AV, print, swag, and signage suppliers.
• Coordinate internal staffing plans for each event — who is attending, travel logistics, booth schedules, and briefing materials.
• Maintain an annual event calendar and proactively flag deadlines, registration cutoffs, and sponsorship opportunities.
• Lead end-to-end planning and execution of Bankjoy's annual client conference each September, from venue selection through post-event wrap-up.
• Manage venue contracts, catering, AV, registration, hotel room blocks, and on-site logistics.Coordinate with internal teams on agenda, speaker lineup, and attendee communications.
• Own the event budget and track actuals against plan throughout the planning cycle.
• Manage attendee registration and communications leading up to and following the event.
• Own and maintain the events budget across all activities, providing regular updates to leadership.
• Source, negotiate, and manage contracts with event vendors and venues.
• Ensure all events are delivered on time and within budget.
• Provide post-event summaries including attendance, spend, key outcomes, and recommendations for future events.
• Coordinate with Sales and Customer Success on post-event follow-up to ensure leads and client interactions are captured and actioned.

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