Bilingual Fraud Prevention Officer

RBC

Fraud Prevention Officer at RBC ensuring risk mitigation and enhancing client experience through fraud analysis. Supporting Client First strategy and working in a flexible schedule environment.

Posted 7/22/2026full-timeMontréal • 🇨🇦 CanadaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong investigative and analytical skills to support fraud mitigation strategies while ensuring quality service delivery. Bilingual in English and French, capable of working flexible shifts in a fast-paced, 24/7 environment.

Highest-signal resume keywords

Investigative MindsetAnalytical SkillsBilingualism (English and French)Time ManagementCommunication Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Strong CommunicationProactive ApproachAccountability

Industry Keywords

Fraud MitigationOperational RiskService Level AgreementsClient ExperienceRisk Analysis

About the role

Key responsibilities & impact

Responsible to support RBC Royal Bank’s Client First strategy and deliver superior experience by providing quality service to Clients
Enhance RBC Financial Group’s risk mitigation strategy through analysis and investigation of potential fraud transactions via various channels
Maintain a pro-active approach, mitigating fraudulent activity at the source
Ensure operational risk/loss is mitigated and negative client impact and experience is kept to a minimum
Take full accountability for quality and accuracy of day-to-day job responsibilities, tasks and activities

Requirements

What you’ll need

Strong investigative & analytical mindset
Proven ability to focus on time-sensitive cases, meet deadlines and Service Level Agreements
Bilingualism (English and French) required
Strong communication and computer skills
Ability to work flexible shifts within a 24/7 work environment, including weekends and holidays
Required to work overnight shifts Monday to Sunday between 10pm and 8am
Fraud experience (nice-to-have)

Benefits

Comp & perks

Continued career advancement opportunities
Exposure to strong mentorship and leadership examples
A comprehensive Total Rewards Program including bonuses and flexible benefits
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, and high-performing team