Ecommerce

• Responsible for conceiving, designing and optimizing digital assets across key channels
• Developing and designing high-quality physical touchpoints
• Managing your own creative process and prioritizing design levers
• Leveraging insights from marketing, the online shop and campaigns to inform design decisions
• Close collaboration with the marketing team to ensure a consistent visual language

Graphic Designer — E-Commerce

• Fachbezogener Unterricht aus dem Homeoffice im WBS LearnSpace 3D
• Anwendung verschiedener Lehrmethoden für die Unterrichtsgestaltung
• Begleitung und Betreuung unserer Umschüler:innen bei ihren IHK-relevanten Reporten und Projekten
• Mitwirkung an qualitätssichernden Maßnahmen

Ausbilder:in für Kaufmann/-frau für E-Commerce

• Develop and optimize product pages with a focus on conversion, from overall structure down to the smallest details.
• Implement upsells, bundles, and trust elements that measurably increase average order value.
• Design product pages with sales psychology in mind so customers intuitively follow the path to purchase.
• Independently develop our Shopify theme and implement new features directly in code.
• Keep our shop technically top‑level: including load times, performance, and SEO.
• Plan A/B tests, analyze conversion rate, customer journeys, and order value, and derive concrete optimization measures.
• Create and optimize newsletter campaigns in Klaviyo and further develop automated email flows.

Shopify Manager – E‑Commerce

• Verantwortung für die erfolgreiche Durchführung eines komplexen IT-Migrations- und Erweiterungsprojekts
• Planung, Steuerung und Umsetzung von SAP-nahen Systemeinführungen und ergänzenden Lösungen im Bereich Logistik und E-Commerce
• Analyse bestehender Prozesse sowie Modellierung zukünftiger Zielprozesse
• Steuerung interner Projektteams sowie externer Dienstleister
• Sicherstellung funktionierender End-to-End-Prozesse, Integrationen und Schnittstellen
• Aktives Stakeholder-, Risiko- und Change-Management
• Verantwortung für Budget, Zeitpläne, Qualität und Projekterfolg

Interim IT-Projektleiter – Digitalisierung, Produktion, Logistik, E-Commerce

• Delightful customer support: You are the voice of Frühlingszwiebel for our customers.
• Keep e‑commerce operations running: You are the point of contact for our fulfillment/3PL, coordinate restocking, and monitor inventory levels.
• Manage processes & tools: You ensure our workflows run smoothly and are properly documented.
• Right hand to management: You support leadership—coordinating topics and to‑dos, driving projects independently, and making sure nothing falls through the cracks.

Customer Support, E‑Commerce Operations

• You will be responsible for independently planning, coordinating and evaluating the success of the entire customer support across our channels (Amazon, Otto and email).
• Develop and implement new support strategies — from response workflows and escalation processes to self-service content and reply templates.
• Act as a key liaison and maintain regular communication with online channels, sales and the content team.
• Monitor competitors — how other brands respond to customer inquiries, reviews and complaints, and what we can learn from them.
• Continuously optimize customer-facing content (FAQs, product descriptions, email templates) in close collaboration with the content team to proactively reduce inquiries and improve service quality.
• Conduct independent service audits — response times, tone, solution quality and customer satisfaction across all three channels.
• Perform trend and opportunity analyses based on customer feedback, reviews and ticket data, deriving concrete improvements for product, content and processes.
• Support monitoring and reporting of relevant support KPIs (response and resolution times, CSAT, review ratings, repeat rate).

E‑Commerce Customer Support Manager, Mini‑Job Basis (m/f/d)

• Verantwortung für die Konzeption, Gestaltung und Optimierung von digitalen Assets über unsere wichtigsten Kanäle
• Maximierung der visuellen Performance unserer digitalen und physischen Assets
• Stärkung der Markenwahrnehmung und Sicherstellung der Effizienz und Qualität der Kreationen
• Entwicklung und Gestaltung hochwertiger physischer Touchpoints, von Produktverpackungen bis hin zu Broschüren
• Enge Zusammenarbeit mit dem Marketing-Team zur Gewährleistung der Konsistenz der visuellen Sprache entlang der gesamten Customer Journey.

Grafiker:in für E-Commerce, Voll- oder Teilzeit

• As a Project Manager, you act as the main point of contact for our clients.
• You ensure optimally structured projects and consistently satisfied clients.
• In close collaboration with our founders, you lead all projects successfully to launch.
• You serve as the central interface between clients, designers, developers, and sales.
• You ensure projects are completed on time and within budget.
• You run regular meetings with clients and teams to review project progress and identify and resolve issues early.
• You create and maintain project documentation and reports.
• You contribute your own ideas and develop strategies to optimize our project workflows.
• You plan, coordinate, and oversee projects from concept to completion.

Project Manager, E‑Commerce Agency, Full-time

• You act as the central interface between clients, designers, developers and sales.
• You ensure projects are completed on time and within budget.
• You hold regular meetings with clients and teams to discuss project progress and to identify and resolve any issues early.
• You create and maintain project documentation and reports.
• You contribute your own ideas and develop strategies to optimize our project workflows.
• You plan, coordinate and oversee projects from concept through to completion.

Project Manager, Shopify Agency

• Responsible for the conception, design, and optimization of digital assets
• Development and design of high-quality physical touchpoints
• Efficient management of your own creative process
• Close collaboration with the marketing team

Graphic Designer for E-commerce, Full- or Part-time

• Responsible for the continued development and optimization of our webshop and the user experience
• Ensure high-quality, complete and consistent product data across all channels
• Manage and optimize our marketplaces (e.g., Amazon, Zalando, About You) as well as product feeds for Google & Meta
• Plan, run and analyze A/B tests, audits and data-driven optimization measures
• Coordinate and prioritize UX/UI improvements in collaboration with Development, Art Direction and Marketing
• Proactively advance e-commerce processes with a focus on efficiency, data quality and conversion

E-Commerce Manager

• Push new supplier products through the product pipeline (check AI‑mapping, resolve edge cases)
• Review dynamic HTML reports: check mapping groups, confirm backfills, resolve duplicates and export decisions
• Process product images via Python scripts — no manual clicking
• Run reorder analysis, identify bottlenecks, contact suppliers
• Monitor eBay competitors, identify assortment gaps, propose expansions
• Fix small WMS issues yourself (inspect the DB, have Codex generate a PR, merge)
• Analyze and prioritize shop improvements (UX, SEO, assortment)
• Help out in the warehouse when needed (1–2 days/week, holiday coverage)

Working Student – Agentic E‑Commerce Operations

• Next-level support: handling the community via email and phone for complex inquiries (Second-Level) — always fast, friendly and with the goal of exceeding expectations.
• Process & tool optimization: using and improving the CRM system (HubSpot).
• AI training & self-service: advancing automation tools and creating FAQs.
• Interface management: serving as the central contact point for Operations, Logistics, Product and Marketing.

Customer Happiness Professional – E-Commerce

• Analyze clients' business models, objectives and growth levers, and derive clear strategic recommendations
• Develop cross-channel marketing strategies and prioritize initiatives based on revenue, profitability and scalability
• Assess the performance and interplay of all relevant marketing channels and provide well-founded recommendations for budget allocation
• Translate the overall strategy into clear guardrails for performance disciplines
• Conduct regular strategic sparring with client decision-makers and facilitate clear, effective decision-making processes
• Plan and lead client workshops and present strategies

Strategic E-commerce Marketing Consultant

• Implementation of custom Shopify themes for various client projects using Liquid, HTML, CSS and JavaScript
• Development and integration of Shopify apps and custom features via REST and GraphQL APIs
• Technical consulting and solution design together with clients and the internal team
• Integration of third-party tools (ERP, PIM, payment, logistics, etc.)
• Active participation in shaping processes, standards and best practices within the agency

Shopify Developer

• You independently design conversion-optimized landing pages and shop/product pages for our e‑commerce clients based on briefs
• You develop design variants for A/B testing
• You work in a structured way and communicate clearly with performance, content, and development teams
• You are familiar with current UX trends in e‑commerce and proactively introduce new approaches.

UX Designer, E‑Commerce Focus, Freelance

• Orchestrating deals across all phases of the D4U-EXIT system
• Client and buyer contact
• Time and project management
• Coordinating in-house teams
• AI‑assisted workflows
• Document preparation and negotiation support

Deal Execution Manager – E‑Commerce M&A

• Independently plan, coordinate and evaluate the success of customer support
• Develop and implement new support strategies
• Monitor competitors
• Optimize customer-facing content
• Conduct service audits
• Perform trend and potential analyses based on customer feedback
• Support monitoring and reporting of relevant support KPIs

E-Commerce Customer Support Manager, Part-time (Minijob)

• Du steuerst die Budgets der Google-Ad Kampagnen deiner Kunden
• Operative Kampagnenarbeit im Bereich SEA
• Zusammenarbeit mit Account Strateg:innen
• Google Ads Management von Accounts mit über 100.000 € Adspend
• Keyword- & Anzeigenerstellung
• Creative-Entwicklung im Team

Media Buyer – Performance Manager, Google Ads, E-Commerce

• Development of complex Shopify solutions: custom apps, public apps, integrations, APIs, GraphQL, and Liquid
• Independently design technical architectures — you think from the customer's perspective, not just the code
• Act as Technical Project Lead (TPL) in client projects
• Close collaboration with Marcel (CTO) as a sparring partner and mentor
• Active and proficient use of AI tools in day-to-day development (not a nice-to-have but standard)
• Continuous improvement of our technical standards and internal processes

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