Director

• manage and identify customer's needs by developing strategic goals and objectives
• perform to an annual quota set by the respective Vice President of Sales / Group Director
• capitalize on Ryder Logistics current market sector knowledge and participate in efforts to diversify into strategic verticals
• plan & implement strategic/consultative sales process to maximize account penetration
• evaluate the current and potential sales opportunities with existing customers
• implement customer review and margin improvement process to ensure customer satisfaction and maximize Ryder's EVA
• develop relationships with senior management and all buying influences in the customers organization
• identify and appropriately utilize headquarters and third-party sales resources
• prepare strategic account plan using target account selling process
• develop complete knowledge and understanding of competitive alternatives in the marketplace
• coordinate administrative areas that support the selling activity in a manner which promote teamwork
• training and improvement of sales skills, industry knowledge and personal growth needs

Director, National Accounts – FMS

• Build and lead a comprehensive VoC strategy that goes beyond surveys
• Unify customer feedback across structured and unstructured data sources for actionable insights
• Design a world-class VoC program, getting hands-on with programming, data, text analytics, and cross-functional activation
• Establish VoC as a core business system influencing Operations, Product, Customer Success, and Sales
• Deploy and optimize text analytics/NLP tools to extract themes, sentiment, and root causes from unstructured data
• Enforce execution of closed-loop processes at scale, translating insights into action plans
• Elevate VoC insights to the executive level to inform strategic decisions

Director, Voice of the Customer – VOC

• Leads cross-functional project teams including engineers, project managers, and technical specialists to deliver high-impact outcomes with precision and accountability
• Drives the development and oversight of multi-year departmental budgets ensuring accurate forecasting, financial transparency, and rigorous cost and schedule controls
• Oversees the creation, review, and approval of detailed technical project documentation ensuring alignment with business goals and engineering standards
• Evaluates complex technical alternatives, identifies project risks, and conducts in-depth analyses to support sound decision-making and innovation
• Communicates project milestones, risks, and strategic updates to senior leadership with clarity and influence
• Implements scalable work processes, tools, and procedures that enhance project execution and team efficiency
• Fosters strong partnerships with contractors, producers, and customers to ensure alignment, collaboration, and successful project delivery

Project Director – Project Execution, Power Innovation

• lead the medical interface with key access customers in a field-facing role
• generate improved access to Ferring’s product portfolio by interfacing with and presenting clinical, health economics, and health outcomes information to external health care access decision makers
• communicates scientific, clinical, health outcomes and pharmacoeconomic research information
• proactively engages with external scientific experts and health care access decision makers
• delivers current disease state literature, tailored scientific and pharmacoeconomic data, health policy changes and trends
• provides comprehensive, accurate, fair balanced, objective, and scientifically rigorous product and disease state information
• cultivates relationships with identified payer opinion leaders and payer influencers
• collaborates with payers and payer thought leaders on HEOR studies
• executes medical national regional account strategies and action plans for Ferring’s portfolio and pipeline
• engages in strong cross-functional teamwork with field-based and home office-based medical and commercial colleagues

Associate Director, Medical Outcomes Value Liaison – Central

• Own and deliver Zone business performance across the liver portfolio with a strategic, big-picture mindset
• Drive change and innovation
• Develop and execute zone-specific business plans aligned to national strategy
• Analyze market trends, competitive dynamics, and performance data to inform actions
• Lead, coach, and develop first-line leaders to maximize team effectiveness
• Build a strong leadership pipeline and succession plans
• Foster a culture of accountability, engagement, and continuous improvement
• Ensure consistent and high-quality execution of brand strategy in the field
• Monitor KPIs and drive disciplined performance management
• Identify and scale best practices across regions
• Partner with Marketing, Market Access, Medical Affairs, Patient Services and Operations
• Ensure alignment on strategy and coordinated execution
• Provide field insights to inform brand planning and lifecycle strategy
• Maintain strategic relationships with key opinion leaders (KOLs) and top accounts
• Understand regional nuances in referral patterns and treatment pathways
• Support teams in navigating complex access and reimbursement environments
• Ensure all activities comply with regulatory, legal, and company policies
• Model integrity and patient-first decision making
• Reinforce a culture of compliance across the organization

Zone Director

• Lead the oncology sales force activities in the South Central Region including: recruiting, hiring, training, development, performance evaluation, and compliance to Ipsen’s corporate policies
• Meet or exceed the region's assigned sales targets and align field activities to the strategic initiatives of the brand
• Analyze the region’s business and build short and long term business plans that meet/exceed sales goals and drive sales growth
• Set clear expectations and evaluate compliance to Ipsen’s Regulatory Standards and Promotional Policies for all members in the region
• Coach sales representatives in line with Ipsen’s sales model to drive sustained improvement in core sales competencies; including product and reimbursement/fulfillment skills sets
• Partner with members of the Value & Access team and Product Reimbursement Managers to develop appropriate business strategies that drive access to the brand and support the brand objectives
• Set clear expectations for utilization of approved promotional programs
• Communicate clear and compelling messages to varied audiences; ensuring that message is appropriate and compliant.

Regional Business Director

• Oversee implementation and execution of strategic and operational business plan for clinical operations
• Ensure compliance with Oklahoma regulatory requirements
• Lead the clinical team for health risk screenings, assessments, and care plan development
• Develop and manage clinical operations to improve outcomes
• Collaborate with internal teams and corporate areas
• Analyze program performance and clinical outcomes

Director, Case Management – RN

• Mobile Product Portfolio
• Own plans, pricing, packaging, promotions, and the full device compatibility and onboarding experience across eSIM, physical SIM, and BYOD flows.
• Lead activation flow design, port-in success optimization, and customer lifecycle management.
• Define and enforce fraud prevention, eligibility rules, and operational guardrails.
• Product Vision & Roadmap
• Define the product vision and multi-quarter roadmap for Sparklight Mobile and convergence initiatives.
• Build and own business cases, financial models, and investment recommendations for mobile product decisions.
• Drive adoption and household penetration through bundling strategies that connect mobile with broadband, streaming, and connected home.
• Partner & Ecosystem Management
• Own commercial relationships with MVNE partners, carrier partners, and device ecosystem providers.
• Lead platform enhancement negotiations and roadmap alignment with external partners.
• Manage partner readiness for new product launches and capability expansions.
• Performance & Growth
• Own and improve key mobile KPIs: attach rates, activation success, port-in completion, ARPU, and churn.
• Analyze market trends and competitive positioning to keep Sparklight Mobile relevant and differentiated.
• Serve as the voice of the mobile customer internally, ensuring the product delivers meaningful, differentiated value.
• Cross-Functional Execution
• Partner with Marketing, Sales, CX, Billing, Engineering, and Digital to ensure clean product launches and operational readiness.
• Coordinate with the Mobile Operations Manager to translate product strategy into reliable day-to-day execution.

Director, Mobile & Converged Services

• Serve as the primary contact for all State Party Chairs, Vice Chairs, and Executive Directors in the designated region
• Support and coach State Leadership teams to set and achieve ambitious goals
• Lead all communication to State Parties, including but not limited to holding regular state check-ins; routing requests for support; preparing briefings and background documents; convening regional online meetings; sending travel notifications and notifications regarding programs and partnership opportunities; and identifying opportunities to build strong two-way communication between State Parties and the ASDC.
• Attend all State Party-related meetings, briefings, planning sessions, etc. Specifically, the ASDC hosts a minimum of four meetings a year around the country for state parties to gather for training and business meetings. Regional Directors assist in the planning meetings.
• Work with State Parties to route requests for surrogates, both for virtual and in-person events, as well as for email sends, letters, social media posts, etc.
• Travel to states in the region to provide support to State Parties with: strategic assessments and planning; fundraisers and conventions; trainings; key meetings; elections; and other events as needed/requested -- including potential electoral deployments in the final week(s) of a cycle.
• Carry out national strategic imperatives in their assigned states and represent the interests of their states in national conversations
• Help with the joint ASDC / DNC training program, including advising on training priorities; assisting with curriculum development; and facilitating in-state and regional training.
• Work closely with all DNC departments to facilitate State Party support and brief departments on State Party activities, needs, and opportunities – e.g. coordinating with the DNC Tech Team on voter file updates; and coordinating with Communications and Research on lifting up Administration programs and achievements.
• Work with the ASDC Executive Director and the DNC Political Department to administer the State Party Partnership (SPP) program – including conducting regular State Party check-ins; recommending opportunities for DNC support in service of the state’s core infrastructure; creating state-specific assessments and plans; and tracking progress on key deliverables.
• Collaborate with all relevant DNC departments in the planning and development process for all national programs that involve or rely on State Parties
• All additional work assigned by the Executive Director.

Midwest Regional Director

• IT Vendor Management: Day-to-day relationship and performance management across our IT vendor portfolio.
• Track contractual obligations and entitlements; validate invoices against usage.
• Lead periodic business reviews and manage renewals, expansions, and exits.
• External IT Support Oversight: Serve as the internal owner of our outsourced IT support function.
• Set performance expectations, monitor SLA adherence, and review ticket quality and resolution times.
• Escalate and course-correct when service standards aren't met.
• Process Gap Identification & Remediation: Systematically review technology-adjacent processes: onboarding/offboarding, access provisioning, change management, incident response.
• Identify gaps that create security, regulatory, or operational risk.
• Standardization & Automation: Identify opportunities to standardize repeating workflows and automate manual effort.
• Drive remediation in partnership with relevant business owners.
• Enterprise Partnership: Partner with product and operations to optimize device and software usage in the field.
• IT Security: Maintain baseline security hygiene and partner with our managed security provider (DeepSeas) to monitor threat posture.

Director of Technology

• Develop and own the global product positioning and education strategy for new launches, core products, seasonal and limited-edition offerings-aligning education with launch and revenue goals.
• Empower and inspire our global Distributors by designing and hosting dynamic live and on-demand training (both virtual and in-person) specifically tailored to each audience.
• Support integration of a social-first content into skincare education by translating complex product knowledge into highly engaging, conversion-driven materials across various digital platforms.
• Create or coordinate with guests on the creation of specific social-first educational materials, including Reels, TikTok-style formats, Shorts, Stories, and blog posts, alongside short- and long-form videos tailored for social media.
• Ensure that all product content remains relevant, native to the platform it lives on, and optimized for maximum shareability, engagement, and conversion.
• Partner closely with the Social, Creative, and Communications teams to continuously evolve educational formats, storytelling, and messaging based on audience behavior.
• Work with Ecommerce to weave educational storytelling into social sites and web channels.
• Support Product Marketing and R&D in the development and renovation of products, contributing insights that can influence claims, positioning, and consumer understanding.
• Establish a system for continuous optimization of product education programs using performance metrics, sales feedback, engagement data, and market trends.
• Identify skill gaps and education opportunities to elevate sales force performance through modern learning experiences and content, specifically in our certification programs.
• Collaborate with Marketing on the go-to-market toolkit assets that seamlessly integrate education, storytelling, and sales enablement.
• Partner with Legal/Compliance for regular adherence to approved product claims, industry appropriate positioning and safe, duplicatable language.

Education and Training Director

• Define and execute the global distribution and logistics strategy aligned with growth, customer, and financial objectives.
• Lead the design, optimization, and evolution of a scalable global distribution network to improve service, cost, and responsiveness.
• Partner with executive leadership to enable market expansion, new product introductions, and enhanced customer experience.
• Lead day-to-day performance of global distribution operations, including internal facilities, transportation networks, and logistics partners.
• Ensure compliance with global trade regulations, customs requirements, and safety standards.
• Drive operational improvements through data analytics, process discipline, and automation to enhance service levels and efficiency.
• Build, lead, and develop a high-performing global distribution organization across multiple regions.
• Collaborate cross-functionally with Sales, Manufacturing, and Procurement to align supply, demand, and fulfillment execution.
• Own the global distribution budget, including cost management, forecasting, and performance tracking.
• Identify and mitigate risks related to network disruption, geopolitical factors, and capacity constraints.
• Advance sustainability initiatives to reduce the environmental impact of distribution operations.

Director, Global Distribution – Logistics

• Develop and communicate the strategic vision and operational plan for engaging KOLs.
• Develop and oversee development and execution of individual KOL Mapping KOLs plans.
• Partner closely with the Director, Marketing – KOL Strategy and Congress Planning to ensure alignment.
• Build and maintain productive, collaborative, and compliant relationships with peers leading teams in Marketing, Market Access, Patient Services, and Medical Affairs.
• Work closely with the Field Sales team on the execution of all thought leader-related initiatives and programs.
• Build mechanisms to collect insights, synthesize and integrate them, and communicate to brand to inform tactics
• Bring thought leaders closer to Mirum by ensuring compliant, value-added connections across the organization.
• Collaborate with Medical Leadership on engagement strategy and planning as appropriate, including support and coordination of commercial advisory boards.
• Engage with KOLs to solicit feedback that shapes and informs brand strategy.
• Contribute Marketing strategy for conferences/congresses including sponsorships, communication/messaging, and advocacy group engagement.
• Work in partnership with the Marketing portfolio leaders and field leadership to develop appropriate KPIs and metrics to support the brand marketing and executional goals.
• Act as primary point of contact for the field, maintaining an effective two-way dialogue on KOL engagement, potential speaker identification, and up-and-coming thought leaders and experts.
• Analyze market data, confirm data reliability and inform team stakeholders to make informed decisions.
• Proactively engage partners in Legal and Compliance to ensure programs and processes are being delivered with the highest ethical standards

Associate Director, Strategic Engagement

• Develop and implement a comprehensive transformation strategy aligned with company vision and goals, ensuring project delivery and value realization
• Lead initiatives to streamline operations using Lean and Six Sigma methodologies, improving efficiency, and reducing costs
• Establish and monitor KPIs across all levels to drive accountability and informed decision-making
• Drive superior performance and financial outcomes, collaborating closely with finance and operations teams
• Champion change initiatives, encouraging a culture of continuous improvement and innovation
• Own the transformation of key business programs that are of high risk, impact, and complexity, ensuring these programs are aligned with business objectives, delivered on time, within budget, and achieve desired outcomes
• Develop and lead a centralized operations team including Data Analytics & Systems, Program Managers, and Biz Ops Strategy
• Collaborate and communicate with key partners across the organization to secure consensus and support for transformation initiatives

Director of Transformation

• Achieve targeted formulary and coverage outcomes within prioritized access accounts in a timely and financially responsible manner
• Develop and execute data-driven, strategically aligned account plans that support enterprise access objectives
• Serve as the primary strategic point of contact for government access customers, engaging key decision-makers and influencers across Medicaid Fee-for-Service organizations
• Lead and coordinate cross-functional collaboration with Policy, Advocacy, HEOR, Reimbursement, Marketing, and Sales partners to advance access goals
• Maintain a deep understanding of account-level policies, formulary review processes, competitive dynamics, decision timelines, and state priorities impacting access
• Proactively identify access opportunities and risks through analysis of market dynamics, policy changes, and performance data
• Monitor, analyze, and communicate contracted product performance and access trends to internal stakeholders
• Effectively manage Medicaid PBA and pooling group relationships, with or without contract solutions
• Translate customer and market insights into actionable strategies that accelerate access and patient impact

Director, Government Market Access

• Designs enterprise-wide and/or cross-functional solutions to address business problems
• Advises management through strategic business consultation to support the organization's goals and objectives
• Develops standard procedures related to researching, collecting, analyzing, and compiling data and information for business consulting department reports
• Develops and implements processes for auditing files, reports, and financial records ensuring compliance with relevant laws and regulations
• Communicates with top management to lead individuals to develop a high degree of customer service by fielding internal and external inquiries, finding resolutions, or redirecting as appropriate
• Communicates strategically internally and externally with clients and senior management regarding the organization's goals and objectives
• Counsels the internal and external department point of contact ensuring concise communication with employees, stakeholders, and members of the senior management
• Advises management regarding current business trends and best practices preparing analysis for senior management, stakeholders, and clients
• Controls all systems for performance appraisals within the business consulting department ensuring compliance and continuous improvement
• Evaluates performance through regular, timely feedback to ensure delivery of exceptional services and engagement, motivation, and team development

Lead Director, Business Consultant

• Manage candidates through the full franchise sales journey
• Conduct qualification and discovery calls
• Present the Honest Abe Roofing opportunity
• Lead financial and operational expectation conversations
• Coordinate Meet The Team / Discovery Day events
• Maintain strong pipeline management
• Execute consistent follow-up
• Drive momentum through the process
• Improve conversion rates and candidate quality
• Assess leadership capability
• Evaluate financial readiness
• Identify owner-operator mentality
• Recognize red flags early
• Represent the company with professionalism and confidence
• Help communicate the vision of becoming the most respected roofing company in the industry

Franchise Development Director

• Leads and oversees the business strategy team by setting strategic objectives and driving the organization's overall business strategy.
• Collaborates with senior leadership to develop long-term plans and align business strategies with the company's vision and mission.
• Conducts performance evaluations, mentors team members, and provides guidance on strategic analysis and planning.
• Evaluates new business opportunities, fosters innovation, and adapts strategies to meet evolving market conditions and industry trends.
• Administers the ACAS Payment Integrity strategy to drive the successful execution of strategic initiatives and programs within the organization.
• Advises general managers on strategic alignment tools, program management methodologies for risk management and change control processes to ensure cohesiveness in departmental operations and processes.
• Identifies and capitalizes on potential business opportunities, partnerships, and collaborations that align with the organization's strategic objectives.
• Creates executive-ready reporting/measurement of program outcomes, business impacts, and lessons learned through documentation to inform future program planning efforts.
• Explores opportunities for ACAS digital transformation, process optimization, and the adoption of new technologies to enhance operational efficiency and patient outcomes.
• Contributes to planning budgets for strategic initiatives and programs that drive organizational growth, operational effectiveness, and innovation.
• Leads and facilitates change initiatives that arise from strategic programs and communicates changes to stakeholders while managing resistance and ensuring smooth transitions.
• Develops and maintains relationships with a wide range of stakeholders including business partners, IT, other data and analytic teams, Legal, etc.

Lead Director – ACAS Strategic Implementation

• Execute large, strategic transactions tailored to ShipBob’s operational and commercial needs.
• Build and refine detailed cost and profit models from engineering designs and process-level staffing needs that support long-term Partner investment decisions.
• Partner with across teams (Pricing, Forecasting, Operations, etc.) to monitor and maintain operator profitability, ensuring partner economics are sustainable and incentives are aligned with ShipBob’s growth objectives.
• Execute strategic real estate transactions, bringing experience and comfort with novel economic structures tailored to ShipBob’s unique operational and commercial needs.
• Design and champion creative economic frameworks—such as performance-based incentives, flexible lease structures, and revenue-sharing arrangements—that meet our dynamic and evolving business requirements.
• Work closely with Legal, Finance, and Operations teams to structure partner agreements that protect ShipBob’s interests and enable operational excellence.
• Partner cross-functionally with Topology, Engineering, and Forecasting teams to ensure real estate decisions are grounded in operational requirements and long-term network strategy.
• Additional duties and responsibilities as necessary.

Director, Network Development

• Own end-to-end performance strategy across brand and local media, ensuring alignment to conversion goals, lead volume, and efficiency metrics (CPL / CPA)
• Translate commercial objectives into actionable media plans, including budget allocation, channel mix optimization, target CPA guidance, and structured testing roadmaps across audiences, creative, formats, and bidding
• Deliver weekly performance recommendations to executive leadership, including spend adjustments, scaling opportunities, and key risks with mitigation plans
• Continuously evaluate tradeoffs between brand and local investment, ensuring decisions reflect total system performance rather than channel-level optimization
• Leverage platform data and MTA insights to identify performance drivers, inefficiencies, and areas of diminishing return
• Partner with Analytics to prioritize and operationalize MTA use cases, ensuring insights translate into clear media decisions
• Validate and challenge performance assumptions, particularly around incrementality across channels (e.g., search vs. social)
• Ensure data and insights consistently lead to optimization actions, not just reporting outputs
• Lead brand and preferred local agencies, setting clear expectations for optimization cadence, testing rigor, and reporting quality
• Facilitate regular agency meetings, including performance reviews and ongoing working sessions to assess results and priorities
• Conduct routine audits of agency accounts to evaluate structure, execution quality, and adherence to best practices
• Hold agencies accountable for performance outcomes, addressing gaps and driving corrective action as needed
• Stay connected to franchise owner performance realities, participating in key calls and escalation scenarios as needed
• Represent franchise owner needs in media strategy decisions, influencing channel guidance, spend recommendations, and execution approach
• Define and lead the approach to franchise media education, including what owners need to understand and how performance is communicated
• Develop standardized education materials that simplify media performance, expectations, and key drivers
• Serve as the final escalation point for performance-related concerns or conflicting messaging
• Lead and develop Senior Managers across brand and local media, setting expectations for performance ownership, learning velocity, and strategic clarity
• Coach team members to operate as proactive performance drivers rather than passive coordinators
• Ensure consistent alignment across the team in how performance is evaluated, communicated, and improved

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