Director

• Develop, adopt, and execute an enterprise-wide digital accessibility plan that is aligned with WCAG standards.
• Provide institutional guidance, support, and education on best practices and current trends in the digital accessibility space.
• Provide vision, mentorship, and direction to the Digital Accessibility Review Team and the Assistive Technology Team Lead the Digital Accessibility Coordinators Working Group, a cross-functional body made up of representatives of SNHU who have been appointed as Digital Accessibility Coordinators.
• Ensure current levels of digital access meet adopted operational standards, through partnership across SNHU
• Establish communication channels with a centralized reporting matrix, track gaps, pain points, and overlap.
• Oversee the Accessible Digital Review process including prioritization of reviews and recommendations for all aspects of SNHU.
• Continuously refine the structured review process for vendor-provided documentation, accessibility audits, and, when necessary, manual accessibility testing
• Oversee and continuously refine the Assistive Technology process and strengthen partnerships with departments to ensure equitable access.
• Partner with departments to ensure that internal employee systems, hiring portals, and workplace technologies (SNHU ecosystems) meet WCAG standards.
• Establish internal policies for digital audits, vendor VPAT (Voluntary Product Accessibility Template) reviews, and remediation tracking in collaboration with the Director of ADA Compliance.
• Author white papers, internal briefings, and formal reports for Senior Leadership to communicate the ROI of digital accessibility, regulatory risks, and the organization's progress toward inclusion benchmarks.
• Drive organizational awareness of WCAG standards through workshops and training sessions for developers, content creators, and executives.

Director of Digital Accessibility

• Partner with discipline areas to support client marketing strategy, developing an understanding of brand-consumer dynamics that drive client growth
• Serve as a messaging subject matter resource, applying channel best practices and executional expertise across assigned programs
• Ensure all internal teams and partner agencies have the information needed to successfully execute their responsibilities
• Communicate consultatively with team members across project management, technical, and marketing disciplines
• Build and maintain effective working relationships with day-to-day client contacts and internal partners, with growing exposure to senior client stakeholders under Director guidance
• Ensure that the client's performance objectives are met for their program while also overseeing completion of deliverables and adherence to timelines
• Partner with clients to clearly understand and define program goals, requirements, and success criteria
• Own the remediation process for client-facing incidents, including driving investigation efforts and formal root cause analysis
• Own and maintain the program plan across all participating organizations, ensuring it reflects current priorities and accurate milestone status
• Provide regular, proactive updates on program progress, risks, and milestone completions to internal and client stakeholders
• Participate in cross-functional planning with capabilities, account management, partner agencies, and the client to help identify and resolve issues and remove obstacles

Portfolio Lead – Director

• Planning, developing, organizing, evaluating, and directing the overall operation of the Social Services department
• Fostering a climate, policies, and routines that enable residents to maximize their individuality, independence, and dignity
• Identifying psychosocial, mental, and emotional needs along with providing, developing, and/or aiding in the access of services to meet those needs

Social Services Director

• Overseeing and enhancing the company’s safety culture
• Ensuring compliance with all safety regulations
• Developing strategic safety initiatives
• Leading a team of Safety Professionals
• Driving continuous improvement in safety performance
• Implementing best practices
• Supporting a proactive safety culture to minimize risk and enhance worker well-being
• Developing, implementing, and maintaining company-wide safety policies, procedures, and programs aligned with OSHA, ANSI, NFPA, and other relevant safety standards
• Providing leadership, guidance, and direction to all safety team members
• Establishing and monitoring key performance indicators (KPIs)
• Conducting regular site visits, safety audits, and risk assessments
• Leading incident investigations, root cause analyses, and corrective action planning
• Collaborating with project managers and executive leadership to integrate safety into all phases of project planning and execution
• Developing and delivering safety training programs

Director, Environmental Health and Safety

• Oversee a team of six patient experience professionals
• Partner with leaders across multiple care settings
• Drive implementation of key patient experience priorities
• Coach and develop team members
• Support site visits and guide performance improvement efforts
• Analyze performance trends
• Partner with operational leaders to remove barriers and accelerate improvement

Director of Extraordinary Service

• Own the strategy and P&L for MRO and PD Services, driving sustainable growth, margin expansion, and customer loyalty
• Identify new business opportunities within existing accounts and emerging markets; develop service-based revenue streams that complement core product sales
• Partner with Sales, Marketing, and Product teams to build and position MRO and PD offerings as key differentiators in the market
• Develop go-to-market strategies, pricing models, and value propositions that align with customer needs and profitability goals
• Serve as the executive sponsor for key enterprise accounts, ensuring alignment between service delivery, innovation, and business outcomes
• Translate customer feedback and market insights into actionable improvements and new service concepts
• Strengthen strategic relationships with OEMs, distributors, and technology partners to enhance service scope and competitiveness
• Lead high-performing teams across MRO and PD functions to deliver reliable, efficient, and innovative service solutions
• Implement scalable processes for service delivery, project execution, and lifecycle support
• Ensure best-in-class quality, responsiveness, and uptime through continuous improvement and digital enablement
• Build, mentor, and empower a results-driven organization focused on accountability, agility, and customer value
• Champion a growth mindset across the team—balancing technical depth with commercial excellence
• Collaborate cross-functionally to ensure tight alignment between commercial, operational, and engineering functions

Director of MRO and PD Services

• Serve as a trusted advisor to clients and prospects, helping solve business challenges through digital, technology and data-driven solutions
• Lead the development of integrated digital strategies that align business objectives with measurable outcomes
• Guide cross-functional teams in translating strategy into activation plans and successful execution
• Lead client presentations, workshops, proposals and strategic planning engagements
• Build and maintain trusted client relationships while identifying opportunities for growth and innovation
• Evaluate performance data and provide recommendations for optimization and future investment
• Contribute to the evolution of Global Prairie's digital offerings, thought leadership and team development

Director, Digital – Technology

• leads the design, implementation, and administration of compensation, health and retirement benefits
• responsible for developing strategies that attract, retain, and engage employees
• partners closely with senior leaders and external vendors to manage compensation structures, employee benefits, compliance requirements, and total rewards communications
• analyzes market trends and workforce data to recommend improvements that enhance the employee experience and support organizational success
• has responsibility for health, retirement, disability, paid-time-off, behavioral health, work-life, flexibility and other benefits
• manages wellness offerings, compensation related programs and systems

Director, Total Rewards

• Lead the SOC Managers. Manage, coach, and develop a team of SOC Managers responsible for analyst and engineering shifts.
• Own SOC health and performance. Define and track the metrics that measure detection quality, response speed, and customer outcomes, and drive continuous improvement against them.
• Stay technical. Remain hands-on in escalations, complex investigations, and detection engineering decisions rather than managing purely from a distance.
• Support customer outcomes. Serve as a senior escalation point for customer security operations and ensure the SOC delivers consistent, high-quality protection.
• Scale the operation. Build the processes, staffing plans, and playbooks needed to expand SOC coverage and capacity as customer volume increases.
• Partner cross-functionally. Work with Detection Engineering, Product, and Customer Success to close gaps and improve the overall service.

SOC Director

• Responsible for driving the development, coordination, communication, and implementation of a strategic clinical quality management and improvement program within assigned health plan
• Work with the regional head of quality management to direct clinical quality initiatives such as HEDIS and CAHPS quality improvement
• Maintain expert knowledge of current industry standards and quality improvement activities
• Serve as a resource for the design and evaluation of process improvement plans
• Collaborate with leaders in developing, monitoring, and evaluating Healthcare Effectiveness Data Information Set (HEDIS) improvement action plans
• Monitor and report quality measures per state, Centers for Medicare and Medicaid Services (CMS), and accrediting requirements

Medicaid Quality Management Director

• Lead, coach, and develop site and service teams; set clear objectives, standard work, and performance expectations aligned to business goals across Engineered Buildings platform including establishing centralized capabilities spanning the full platform
• Work closely with the customer and project management team to ensure jobsite services are completed on-time, within budget, and flawless quality including managing site schedules, look-ahead plans, and constraints; proactively communicate risks, mitigation plans, and required decisions
• Manage customer relationships, addressing any issues or concerns in a timely and professional manner
• Establish clear intake, prioritization, and dispatch processes; ensure timely response, accurate diagnosis, and high-quality repairs
• Maintain adherence to all safety and training requirements for subcontractors and field service crews onsite
• Collaborate with various carriers to arrange the flawless transportation of our buildings
• Coordinate with subcontractors, internal field service crews, and crane operators to ensure the successful installation of our buildings
• Ensure strong collaboration with Supply Chain on DS&S matters

Associate Director, Delivery Site – Service

• Leads the strategic direction, execution and management of teams responsible for benefits, compensation, HR technology, HR solutions center, and HR operations programs
• Strategizes, designs and manages the execution, administration and communication of firmwide health and welfare programs
• Serves as plan administrator for the firm’s total rewards programs
• Manages relationships with external consultants, vendors, carriers and third-party administrators
• Ensures compliance of total rewards programs and practices
• Partners with internal team and benefits consultants
• Directs the planning, implementation, and administration of FMLA, leaves of absence, ADA accommodations and mandatory sick leave programs
• Regularly assess the internal equity and external competitiveness of the firm’s total reward programs
• Develops total reward programs and systems that are industry competitive
• Interacts effectively with business and human resource leaders
• Monitors trends/best practices, both internally and externally
• Oversees the development and implementation of new policies and procedures

Director – Total Rewards

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Anesthesia Strategic Director

• Formulate and execute a multi-year modernization roadmap, aligning the transition from legacy systems to Azure/Java Spring Boot within the broader scope of organization business goals and initiatives.
• Define the architectural and technical vision for the cloud-native environment, driving the adoption of microservices, modern CI/CD patterns, and data migration strategies.
• Act as a strategic advisor to executive leadership, translating complex technical modernization milestones, risks, and dependencies into business-oriented updates.
• Direct team leaders and contributors to ensure predictable, high-quality delivery of modernized applications.
• Establish standards across the software development lifecycle (SDLC), ensuring robust testing frameworks, automated deployments, and code quality in the new Java ecosystem.
• Mitigate delivery risk by identifying technical debt, data integrity gaps, and legacy dependencies early, ensuring zero disruption to core business operations during cutovers.
• Own the operational stability and performance of transitioned applications and Azure’s cloud environment and develop teammates to recognize and resolve issues.
• Implement robust ITIL-aligned service management practices to handle incident, problem, and change management effectively across hybrid environments.
• Define and monitor strict SLAs for system uptime, application performance, and cloud resource utilization, driving a culture of continuous operational improvement.
• Manage departmental capital and operational budgets.
• Manage vendor relationships and statements of work (SOWs), effectively leveraging onshore, offshore, and third-party system integrators to maximize ROI and delivery velocity.
• Optimize total cost of ownership (TCO) in Azure, driving practices to ensure the new Java Spring Boot applications are architected for cost-efficiency.

IT Director – Modernization

• Lead and deliver client engagements focused on organizational design, job architecture, competency model development, career pathing, succession planning and performance management program design across multiple industries
• Lead workforce transformation strategy initiatives and drive practice growth by helping clients align organizational structures, talent strategies, operating models, and workforce capabilities with business priorities and future growth objectives
• Manage multiple concurrent client engagements and priorities, ensuring high-quality delivery, effective resource management, proactive risk mitigation, and alignment to project timelines and budgets
• Serve as the primary engagement leader, accountable for scope, quality, delivery timelines, and financial performance
• Partner closely with senior client stakeholders to diagnose organizational challenges and design practical, scalable solutions
• Translate strategy into actionable operating model, structure, role clarity, and talent framework recommendations
• Oversee the development of deliverables including assessments, design assets, implementation roadmaps, and change enablement materials
• Lead, coach, and develop consulting teams, providing performance feedback, mentorship, and career guidance
• Contribute to practice growth through business development, proposal development, and solution shaping
• Support the development and refinement of firm methodologies, tools, and intellectual capital related to organizational effectiveness and performance
• Collaborate with cross functional teams to deliver integrated solutions aligned to client strategy
• Actively participate in practice operations, including resource planning, engagement staffing, and talent development initiatives
• Provide thought leadership through internal knowledge sharing, client presentations, and external content creation

Human Capital Advisory Director

• The National Field Director will be responsible for leading the Thought Leader Liaison (TLL) team.
• The National Field Director will build the franchise’s medical education strategy, including oversight of the promotional speaker bureau.
• The Field Director will co-lead Key Opinion Leader engagement by developing and maintaining relationships with current and future thought leaders.
• This includes Physicians, Advanced Practice Providers, and Biologic Coordinators.
• Furthermore, the TLL Field Director will play a heavy influence role in developing effective medical education content and insights planning in partnership with the Brand Marketing teams.
• Hire, lead and develop Thought Leader Liaisons
• Establish the metrics and objectives for the TLL teams.
• Drive the Key Opinion Leader (KOL) Engagement Plan Strategy and Execution
• Provide oversight and communication of speaker bureau performance metrics.
• Provide oversight of processes for selection, training, and compliance requirements for National Faculty speakers.
• Partner with brand marketing to build informative content for promotional speaker bureau across both TREMFYA and ICOTYDE, and in partnership with the Rheumatology TLL team as appropriate
• Identify Dermatology insights from key opinion leaders to inform Dermatology marketing strategy Across both TREMFYA and ICOTYDE
• Build an advisory board plan to identify local market insights to inform local market strategies across both TREMFYA & ICOTYDE
• Partner with SLD (Sales Learning & Development) to build and manage new hire onboarding program.
• Partner with Marketing Operations to lead all aspects of the operational execution for the promotional speaker bureau.
• Explore and implement program formats and delivery options to enhance educational reach.
• Demonstrate collaborative and effective co-leadership in partnering with the West TLL Director and in close partnership with the Rheum TLL Director
• Maintain complete understanding of ACCME/HCC/Pharma Guidelines
• Ensure strict adherence to the legal and regulatory guidelines for medical education.
• Strong understanding of FDA, OIG, and J&J policies relating to medical education.
• Operating expenses oversight and management

National Field Director, Dermatology

• Lead the day-to-day operations of the IT department.
• Manage the File Processing, FACS Development, Artiva Development, and IT Help Desk teams.
• Serve as the primary point of contact for technology-related requests from internal departments and clients.
• Collaborate with the Director of Infrastructure and Chief Security Officer to coordinate infrastructure, security, and operational initiatives.
• Prioritize IT projects, production support, development requests, and operational improvements.
• Oversee client technology implementations, file integrations, and ongoing technical relationships.
• Lead client technology meetings, security reviews, audits, HITRUST, SOC 2, and compliance initiatives.
• Ensure IT service levels, issue resolution, and customer satisfaction meet organizational expectations.
• Assist with technology budgeting, vendor management, staffing, and resource planning.
• Promote automation, process improvement, and adoption of new technologies.
• Develop departmental procedures, documentation, and operational standards.
• Perform other duties as assigned.

Director of Information Technology

• Build the highest levels of trust with all partners by providing technical expertise, expertise, operational knowledge, and a blend of technical and business acumen.
• Demonstrate ongoing understanding of institutional needs and trends/opportunities in the market.
• Maintain currency on vendor roadmaps and advances, track alternative and latest technologies, and contribute to discussions regarding future state options.
• Work with business and technical team members to vet ideas across the ecosystem.
• Develop a broad understanding of critical interdependencies and integrations between systems.
• Present options and recommendations on main decisions based on grounded reasoning and data through an objective lens.
• Guide efforts in development (including standards), automation technologies, AI, reporting, and data consistency/improvement.
• Manage team capacity and ensure prioritization and delivery.
• Oversee development of business-critical operational responsibilities and processes.
• Promote team knowledge development as new technologies and opportunities emerge.
• Support team members in ongoing awareness and evaluation of future-facing and alternative technologies.
• Ensure appropriate training, mentoring, performance management, and community building take place to support team members in professional development.
• Working with Human Resources, ensure career progression planning.
• Encourage the development of cross-team solutioning and communications.
• Create a "customer-focused" approach to operations and communications.
• Demonstrate collaborative management behaviors and style along with techniques to motivate individuals, establish goals/timelines, ensure accountability, and provide timely and constructive performance feedback to achieve collective results.
• Work collaboratively across technical and business teams to understand important system pain points.
• Promote solutions that promote SIS and cross-system performance, scalability, and data integrity.
• Improve and implement impact analysis processes across integrated environments, regarding performance and integration issues.
• Working with SIS technical resources and vendors and internal partners, offer solutions for complex technical scenarios.
• Support diagnostics for technical issues related to the SIS platform.
• Lead cross-functional teams during critical diagnostic and remediation efforts, which may be after hours or on weekends.
• Work collaboratively, support API and API extension documentation and cross-platform understanding.
• Provide leadership regarding critical vendor oversight, including contract negotiation and management, engagement management, and budget/resource management.
• Oversee and guide complex data remediation and synchronization efforts, including cross-platform analysis and collaboration.
• Work with team members in understanding and supporting functional (configuration-based) solutions.
• Develop a well-defined shared ownership with architecture, data, and infrastructure teams.
• Develop audit processes to identify and clean up unused or deprecated elements.
• Assume ownership and oversight for the SIS environments (working through the vendor for hosted systems).
• Lead environment change and refresh activities.
• Support ITIL-based incident and problem management, patching/system maintenance, and runbook development/upkeep.
• Guide script development and reporting standards.
• Further team members' participation in testing activities.
• Ensure smooth transition of solutions from implementation to production/operational status.
• Provide clear, well-articulated, written, and verbal status.
• Other responsibilities as assigned.

Senior Director, SIS Platform and Development

• Be part of a growing, successful company in an exciting and challenging field.
• Responsible for overall successful execution of organizational strategy and market growth by maximizing customer experience and fulfillment.
• Implements market segment strategy and partners closely with Demand Generation and Sales and Marketing for optimal customer experience.
• Ensures commitment to technology and digital capabilities.
• Monitors safety performance, employee owner engagement and retention, internal promotion rate, customer retention, target account growth and vendors marketing program growth.

Area Director

• Lead government contracting strategy across Federal, State, Local, and Education markets, including procurement pathways, capture support, and contract vehicle optimization.
• Own public sector contract lifecycle management, including intake, review work flows, governance, obligations, renewals, reporting, analytics, and audit readiness.
• Advise Sales, Finance, and Executive Leadership on contract vehicle utilization, pricing strategy, RFP support, complex procurements, and revenue acceleration opportunities.
• Ensure compliance with applicable government contracting requirements, including FAR, DFARS, state procurement rules, public records obligations, reporting, pricing, and subcontracting requirements.
• Partner with Legal and Security/CISO on contractual risk, data/security requirements, AI-related contracting obligations, and emerging public sector compliance requirements.
• Implement and optimize CLM tools and AI-assisted contract management capabilities to improve efficiency, visibility, and contract governance.
• Build a lean, scalable operating model by leveraging internal stakeholders, outside counsel, specialized government contracting advisors, and offshore or back-office contract operations support.

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