Portfolio Lead – Director

dentsu Austria

Associate Director, Messaging leading cross-functional digital marketing delivery teams at dentsu. Ensures client satisfaction and oversees digital execution and program operations.

Posted 7/22/2026full-timeKansas City • Kansas • 🇺🇸 United StatesSenior💰 $94,000 - $152,662 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in digital marketing program delivery and project management, with a strong focus on client relationship management and effective communication across technical and non-technical teams. Proficient in utilizing enterprise messaging platforms to drive marketing strategies and achieve program goals.

Highest-signal resume keywords

Digital Marketing Program DeliveryClient Relationship ManagementEnterprise Messaging PlatformsProject ManagementCross-Functional Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Marketing Program ManagementDigital MarketingProject CoordinationRoot Cause AnalysisProgram Planning

Soft Skills

Exceptional Communication SkillsOrganizational SkillsCollaborative TeamworkRelationship BuildingProblem Solving

Tools & Technologies

Salesforce Marketing CloudAdobe CampaignBraze

Industry Keywords

Brand-Consumer DynamicsClient Performance ObjectivesMessaging Best PracticesStakeholder EngagementCross-Functional Planning

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Partner with discipline areas to support client marketing strategy, developing an understanding of brand-consumer dynamics that drive client growth
Serve as a messaging subject matter resource, applying channel best practices and executional expertise across assigned programs
Ensure all internal teams and partner agencies have the information needed to successfully execute their responsibilities
Communicate consultatively with team members across project management, technical, and marketing disciplines
Build and maintain effective working relationships with day-to-day client contacts and internal partners, with growing exposure to senior client stakeholders under Director guidance
Ensure that the client's performance objectives are met for their program while also overseeing completion of deliverables and adherence to timelines
Partner with clients to clearly understand and define program goals, requirements, and success criteria
Own the remediation process for client-facing incidents, including driving investigation efforts and formal root cause analysis
Own and maintain the program plan across all participating organizations, ensuring it reflects current priorities and accurate milestone status
Provide regular, proactive updates on program progress, risks, and milestone completions to internal and client stakeholders
Participate in cross-functional planning with capabilities, account management, partner agencies, and the client to help identify and resolve issues and remove obstacles

Requirements

What you’ll need

6-8+ years of experience in marketing program/project management or technology, with a focus on digital marketing program delivery
Demonstrated ability to work collaboratively across teams while contributing to the growth and development of peers and junior team members
Exceptional written and verbal communication skills, with experience presenting to clients and cross-functional stakeholders
Highly organized with the ability to manage multiple priorities simultaneously without sacrificing quality or accuracy
Able to bridge technical and non-technical audiences, translating complex requirements into clear, actionable direction for marketing and business partners
Experience supporting or coordinating project or development teams across digital marketing programs
Proven experience in client-facing or client management roles, with a demonstrated ability to build and maintain strong relationships and be viewed as a reliable day-to-day partner
Bachelor’s Degree required
Extensive hands-on experience with one or more enterprise messaging platforms, including Salesforce Marketing Cloud/Next, Adobe Campaign/Journey Optimizer, or Braze required
Willingness to travel up to 10–30% based on client and business needs.

Benefits

Comp & perks

Medical, vision, and dental insurance
Life insurance
Short-term and long-term disability insurance
401k
Flexible paid time off
At least 15 paid holidays per year
Paid sick and safe leave
Paid parental leave