Associate Director, Delivery Site – Service

nVent

Associate Director managing logistics and service teams for Engineered Buildings at nVent. Ensuring quality project delivery, team performance, and customer satisfaction while coordinating with multiple departments.

Posted 7/13/2026full-timeMadison • Kansas, Texas, Virginia, West Virginia, Wisconsin • 🇺🇸 United StatesSenior💰 $146,300 - $271,700 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and project management capabilities, with extensive experience in logistics and construction management. Proficient in customer relationship management and effective communication, ensuring high-quality service delivery and adherence to safety standards.

Highest-signal resume keywords

Logistics ManagementProject ManagementTeam LeadershipCustomer EngagementBudget Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

LogisticsProject ManagementConstruction ManagementBudget ManagementCoordination

Soft Skills

LeadershipCommunicationCustomer Service

Tools & Technologies

ERP SoftwareMicrosoft Product Suite

Industry Keywords

Engineered BuildingsSite ServicesSafety ComplianceSupply Chain Management

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Lead, coach, and develop site and service teams; set clear objectives, standard work, and performance expectations aligned to business goals across Engineered Buildings platform including establishing centralized capabilities spanning the full platform
Work closely with the customer and project management team to ensure jobsite services are completed on-time, within budget, and flawless quality including managing site schedules, look-ahead plans, and constraints; proactively communicate risks, mitigation plans, and required decisions
Manage customer relationships, addressing any issues or concerns in a timely and professional manner
Establish clear intake, prioritization, and dispatch processes; ensure timely response, accurate diagnosis, and high-quality repairs
Maintain adherence to all safety and training requirements for subcontractors and field service crews onsite
Collaborate with various carriers to arrange the flawless transportation of our buildings
Coordinate with subcontractors, internal field service crews, and crane operators to ensure the successful installation of our buildings
Ensure strong collaboration with Supply Chain on DS&S matters

Requirements

What you’ll need

Academic background in a relevant field such as Engineering, Business Administration, or Logistics
12+ years of experience in logistics, project management, or construction management
Strong leadership including 5+ years of experience in managing teams
Exceptional communication skills, both written and verbal, including customer engagement
Knowledge of relevant software and tools, including ERP and Microsoft product suite
Demonstrated skills in budget management, coordination, and customer service
Ability to travel up to 25% domestically

Benefits

Comp & perks

Medical, dental, and vision plans along with flexible spending accounts
Short-term and long-term disability benefits
Critical illness, accident insurance and life insurance
A 401(k) retirement plan and an employee stock purchase plan — both include a company match
Tuition reimbursement
Caregiver, personal and parental leave
Back-up care services
Paid time off including volunteer time
A well-being program
Legal & identity theft protection