Business Operations

• Manage end-to-end onboarding and offboarding processes using automated workflows and Smartsheet, including provisioning and revoking access to account technologies, coordinating welcome communications, and maintaining comprehensive process documentation
• Administer SharePoint sites across multiple levels including content updates, site architecture, page creation, permissions management, and ongoing maintenance to ensure optimal functionality and user experience
• Create, edit, and manage Smartsheet forms, workflows, and automation including setting up notification systems, configuring access permissions, and building solutions that anticipate downstream operational needs
• Provide ad hoc administrative support to the Account Senior Leadership Team including calendar coordination, meeting scheduling, travel coordination, and logistical planning
• Facilitate in-person meeting logistics including reserving meeting spaces, coordinating catering, and providing recommendations for hotels, restaurants, and team activities
• Coordinate and execute special account initiatives and engagement activities, including volunteer opportunities and team-building events, ensuring seamless execution across a distributed workforce
• Support client-led functions by coordinating information requests and ensuring timely, accurate responses to stakeholder needs
• Maintain organizational charts using Organimi, ensuring accuracy and timely updates that reflect team changes across 500+ employees
• Anticipate leadership needs and take initiative to address them proactively, exercising sound judgment when handling sensitive information and maintaining strict confidentiality

Business Operations Administrator

• Support critical process improvements by maintaining project documentation, coordinating cross-functional meetings, tracking action items across departments, and serving as a central communication hub for project stakeholders.
• Prepare agendas and presentation materials, take detailed meeting minutes, update project schedules in tracking systems, flag potential delays, and ensure seamless follow-through on deliverables.
• Assist work group as they manage project scope, quality, schedule and budget for individual projects. Consistently use standard tools and methodology.
• Helps draft planning documents, enters project schedule, updates project web site.
• Drafts agendas, minutes, and presentation materials. Facilitates sub-team meetings.
• Supports communication plans by creating communication materials; updating documentation and web sites.
• Drafts change requests, follows-up on open issues/risks and tracks individual task status.
• Helps complete the project closure tasks including lessons learned documentation; issues transition; and project document management.
• Maintains various project databases including, but not limited to, equipment, issues, schedules and requests.
• Maintains standard project management tool documentation.
• This position supports projects across multiple departments system-wide and requires interaction at all levels of staff and management. Requires work in context of multiple commitments, priorities and conflicts.

Project Management Coordinator, Business Operations

• Serves as the sourcing organization’s primary point of contact and subject matter expert with compliance and regulatory functions (e.g., FAR, DFARS, ITAR/EAR export control, CPSR, internal audit); confirm applicable frameworks for this org
• Monitors compliance and procedure changes communicated by the compliance organization and translates them into practical guidance for the sourcing team
• Establishes and leads a peer review Center of Excellence (COE) for procurement documentation and PO packages, including standards, checklists, and escalation criteria
• Recruits, trains, and coordinates peer reviewers across the sourcing team
• Performs reviews of high-dollar/high-risk PO packages prior to release to confirm alignment with current procedures; flags gaps to compliance and partners with buyers on remediation
• Develops and delivers training to the sourcing team on procedure changes, compliance updates, and quality standards
• Creates and maintains work instructions, guidance documents, and desktop procedures
• Partners with various functions within GSC to close process gaps

Supply Chain Business Operations Compliance Specialist

• Develop and support high-quality content for workshops, skill practices, meetings, conferences, and video-based learning experiences
• Provide oversight of program execution by coordinating deliverables, managing milestones, and ensuring work is completed accurately and on time
• Identify, manage, and track legal, risk, and compliance approvals
• Oversee the team’s document management processes
• Assist in the planning and execution of strategic programs and initiatives
• Collaborate and consult with team leaders and business partners to develop and implement project plans, policies, procedures, and execution strategies
• Serve as a key point of coordination by managing timelines and educating partners on milestones and expectations
• Build strong working relationships with cross-functional partners to support the successful implementation of programs, services, and initiatives

Senior Business Execution Consultant – BBLI Development & Operations

• Partner with marketing, product, and business development teams to integrate customer performance insights into user and partner acquisition strategies
• Lead the design, execution, and analysis of A/B experiments on new and existing features, extracting key insights to inform product and business strategies
• Define, understand, and test levers to drive profitable and scalable user acquisition and partnership growth
• Identify opportunities to automate manual processes and optimize operational efficiency

Senior Associate, BizOps & Analytics

• Support critical process improvements by maintaining project documentation
• Coordinate cross-functional meetings and track action items across departments
• Serve as a central communication hub for project stakeholders
• Prepare agendas and presentation materials, take meeting minutes, and update project schedules

Project Management Coordinator, Research – Business Operations

• Design and implement new business processes
• Transform existing business processes by analyzing end-to-end mapping and identifying areas of opportunity through annual reviews, as well as formal and informal customer complaints
• Lead Process Discovery and Design workshops
• Ensure that all process designs align with and complies with the overall business goals and policies
• Support Process Analyst/Designer with performance measurement and reporting
• Coordinate and conduct annual process reviews with Process Owners and Process Council
• Provide coaching and support to Process Owners, Experts, and end-users as needed to ensure Process Management Framework is appropriately followed

Business Operations Process Designer

• Translate brand vision into scalable operating models integrating hospitality, wellness, and residential living
• Build a holistic membership ecosystem that drives engagement, loyalty, and lifetime value
• Establish consistent operating standards, KPIs, and performance metrics across all clubs
• Leverage data and insights to continuously optimize the member journey and experience
• Operationalize wellness, longevity, and lifestyle programming at scale
• Lead operations across a national portfolio with full P&L accountability
• Ensure brand consistency, service excellence, and operational scalability
• Oversee key partnerships, ensuring performance, alignment, and accountability
• Integrate core club components: wellness, spa, fitness, golf, court sports, F&B, and programming
• Direct amenity lifecycle execution—from development through stabilization
• Drive member communications, engagement, and satisfaction through data-driven strategies
• Develop and execute national acquisition, retention, and engagement strategies
• Design membership value propositions aligned to HOA and homeowner ROI
• Increase utilization, satisfaction, and lifetime member value through innovative service design
• Source and manage strategic national/global partnerships
• Expand offerings across wellness, fitness, medical integration, retail, and lifestyle services
• Develop new revenue streams through partnerships and experiential programming
• Lead budgeting, forecasting, and financial reporting across all locations
• Optimize revenue, cost control, and total member spend
• Communicate performance, risks, and ROI to executive leadership and HOA boards
• Establish and maintain brand standards and operational playbooks
• Develop destination dining concepts that drive engagement and revenue
• Integrate F&B into overall lifestyle and member experience strategy
• Deliver differentiated, brand-aligned programming and experiences
• Serve as a strategic advisor to HOA Boards
• Balance member expectations with governance priorities
• Demonstrate measurable value creation and long-term alignment
• Lead and align cross-functional teams across operations, wellness, golf, F&B, and membership
• Build high-performing teams with strong accountability and collaboration
• Develop leadership bench strength and future talent pipelines
• Drive execution through clear priorities and integrated team performance

National Vice President – Club Operations, Business Development

• oversee a team of business professionals responsible for the end-to-end aspects and overall ownership of assigned processes
• guides team members to collaborate with enterprise partners in the facilitation and development of business rules, gathering of requirements, artifacts and process management
• guides team members in the ownership of assigned processes to include, capturing, documenting and sustaining processes
• maintains compliance with policies, procedures and regulations
• identify process gaps and opportunities, recommend solutions and develop and monitor key process performance indicators
• aligns with enterprise partners to define backlog and present the business case to compete for funding and ultimately ensure execution to output
• defines, develops and evaluates performance metrics to establish process success
• engages stakeholders to ensure cohesive and continuous alignment to measures of success
• utilizes and oversees reporting, data, and analytics to measure process and project performance
• ensures risk mitigation is a top priority by diagnosing and quickly resolving risk opportunities
• manages identifies business process risks and oversees that appropriate controls are captured, documented, sustained and ultimately mitigated
• builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities
• stays current with emerging technologies and evaluates business processes to lead continuous process improvement efforts

Director, Business Process Ownership – Claims Optimization

• Applies knowledge of the business to understand customer gaps in performance, and develops, modifies, re-engineers customer specific process program plans in alignment with business deliverables and enterprise strategy to achieve the level of desired performance
• Develops, sustains, and manages defined business processes through a structured approach as functional expert bringing diverse perspective to leverage multiple ways of thinking while developing end-user focused process solutions
• Plans and coordinates the overall health of processes by developing control limits, monitoring key performance indicators, etc.
• Identifies, owns, executes, enhances, and aligns controls to mitigate operational and compliance risks as it pertains to owned processes
• Assists in identification of business unit and business process risks across assigned activities
• Develops communication plans for customers and internal stakeholders
• Ensures alignment between internal stakeholders and customers across assigned business process projects and services using proactive communication and engagement strategies
• Utilizes reporting, data, and analytics to measure process and project performance, adjust services and operational activities, and inform key stakeholders
• Stays current with emerging technologies and evaluates business processes to lead continuous process improvement efforts
• Lead solution development including business case / benefits substantiation and drive business requirements for process improvement initiatives
• Actively provides relevant business performance intel to progress the planning, research, analysis, development, and implementation of new and modifications to existing applications and processes to provide new or improved capabilities, products, and/or services
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures

Business Process Owner – Mid Level

• plan, direct, and coordinate activities for complex processes, including problem definition, evaluation of requirements, design, testing, and implementation of business processes.
• Understand the process operating objectives, business rules, performance requirements, risks, and controls and interactions between dependent processes to minimize failures, eliminate redundancies, and control process performance necessary to achieve efficient, effective design and execution of the process.
• Support alignment of process to overall experience strategy and vision.
• Develops and implements strategic customer specific business process program plans that align with enterprise strategy and influence appropriate roadmap(s).
• Applies expert knowledge of the business and leads the alignment and development of business deliverable processes and capabilities to materially change and improve business performance.
• Serves as functional expert bringing diverse perspective to leverage multiple ways of thinking while developing end-user focused process solution.
• Manages the performance of processes by developing control limits, monitoring key performance indicators and informing stakeholders of any deficiencies, improvements, operational risks issues, etc. and drives collaborative efforts to ensure process delivers against requirements.
• Identifies, owns, executes, enhances, and aligns controls to mitigate operational and compliance risks as it pertains to owned processes as it pertains to owned processes.
• Develops communication plans for customers and internal stakeholders.
• Ensures alignment between internal stakeholders and customers across all business process projects and services using proactive communication and engagement strategies.
• Utilizes reporting, data, and analytics to measure process and project performance, deliver process operational efficiencies, and inform key stakeholders.
• Stays current with emerging technologies and evaluates business processes to lead continuous process improvement efforts.
• Lead solution development including business case / benefits substantiation and drive business requirements for process improvement initiatives.
• Provides mentorship and guidance support for team and applicable business partners.
• Actively provides relevant business performance intel to progress the planning, research, analysis, development, and implementation of new and modifications to existing applications and processes to provide new or improved capabilities, products, and/or services.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Senior Business Process Owner – Bank

• Plan, direct and coordinate activities for moderately complex and complex processes
• Understand the process operating objectives, business rules, performance requirements, risks, and controls
• Develops, sustains, and manages defined business processes
• Identify, own, execute, enhance, and align controls to mitigate operational and compliance risks
• Develop communication plans for customers and internal stakeholders
• Utilize reporting, data, and analytics to measure process and project performance
• Lead solution development including business case / benefits substantiation

Business Process Owner – Intermediate

• Develops, sustains, and manages defined business processes through a structured approach.
• Applies foundational knowledge of the business and assists with alignment of business deliverable processes and capabilities with business needs.
• Identifies, owns, executes, enhances, and aligns controls to mitigate operational and compliance risks as it pertains to owned processes.
• Plans and coordinates the overall health of processes by developing control limits, monitoring key performance indicators, etc.
• Assists with development of communication plans for customers and internal stakeholders.
• Responsible for adhering to management routines and creating reporting that clearly demonstrates the state of process performance.
• Identifies trends and opportunities for existing business process and proposes recommendations for enhancements.
• Stays current with emerging technologies and evaluates business processes to lead continuous process improvement efforts.
• Lead solution development including business case / benefits substantiation and drive business requirements for process improvement initiatives.
• Supports the execution of new and modifications to existing applications and processes to provide new or improved capabilities, products, and/or services.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Business Process Owner II

• Own field readiness across our go-to-market organization.
• Run the operational cadence that keeps the PMM team aligned and accountable.
• Manage the sales play portfolio as a product with real users and measurable outcomes.
• Analyze trends and extract insights that reveal where PMM creates outsized impact.
• Establish and enforce the frameworks that govern how each asset type gets built.
• Own the strategic refresh cycle for the field readiness portal.
• Work cross-functionally with PMMs, sales leadership, and RevOps.

Senior Business Operations Manager, Product Marketing

• Assist in the development and integration of programs, plans, strategies, and processes to achieve business objectives within GREF
• Collaborate, coordinate, and analyze data to validate results and ensure alignment between facilities and business priorities
• Coordinate commitments and communications with internal and external stakeholders to support strategic initiatives
• Identify risks and opportunities, developing mitigation plans to address potential challenges
• Engage with leadership to obtain approvals and provide updates on project status and key initiatives
• Collect, organize, and manage data in accordance with established processes to maintain visibility on program status, commitments, and compliance
• Ensure timely follow-up and resolution of issues impacting facilities operations
• Build and maintain strong relationships with customers, stakeholders, peers, and partners to foster collaboration and support business goals
• Support emergent program requirements and ongoing business management activities
• Leverage knowledge of facilities and business operations to solve problems and coordinate cross-functional efforts

Business Operations Specialist – Experienced/Senior

• You'll sit on our central BizOps & Analytics team but you’ll be embedded in one of Jerry's core product or business areas — growth, product, AI and automation, strategic partnerships — and own the analytical function for that business unit end-to-end.
• Define the right problems: Before any analysis, understand what business question it's answering and what decision it will inform. Push back if the question is flawed.
• Data and insights: Define metrics, build reports, run analyses, design experiments, and surface data insights that move your team's key metrics.
• Drive outcomes: Bring recommendations to your counterparts in product, growth, finance or operations, tell them what's happening and why, and what next steps should be.

Manager, BizOps – Analytics

• Engage key stakeholders across various levels of the organization to understand improvement targets
• Conduct market analysis to evaluate the current landscape
• Define capabilities required to achieve business outcomes
• Prioritize investments and initiatives
• Develop and manage the Digital Capability Roadmap for supported areas
• Manage the lifecycle of initiatives from inception through Agile execution and delivery
• Lead the creation of Lean Business Cases

Senior Manager, Business Systems & Transformation

• For the first few months, you will join an existing product team, and learn how we think about and develop products.
• Learn how to conduct customer research, write product specs, work with engineers and designers, use tools like Figma and Codex to prototype, design and run experiments, analyze outcomes, and incorporate learnings into iterative product decisions.
• Take one of our target verticals from concept to a revenue-generating product. Run the incubation, build and ship the product, test and iterate, and then hire a team to run it.

Manager, BizOps & Growth – New Products

• Phase 1: Ramp on existing products. For the first few months, you will join an existing product team, and learn how we think about and develop products. You will learn how to conduct customer research, write product specs, work with engineers and designers, use tools like Figma and Codex to prototype, design and run experiments, analyze outcomes, and incorporate learnings into iterative product decisions.
• Phase 2: Build a new business. Take one of our target verticals (e.g. commercial auto insurance, property tax, RV insurance, etc) from concept to a revenue-generating product. Run the incubation, build and ship the product, test and iterate, and then hire a team to run it.

Business Operations jobs in Arizona

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Business Operations Administrator

Project Management Coordinator, Business Operations

Supply Chain Business Operations Compliance Specialist

Senior Business Execution Consultant – BBLI Development & Operations

Senior Associate, BizOps & Analytics

Project Management Coordinator, Research – Business Operations

Business Operations Process Designer

National Vice President – Club Operations, Business Development

Director, Business Process Ownership – Claims Optimization

Business Process Owner – Mid Level

Senior Business Process Owner – Bank

Business Process Owner – Intermediate

Business Process Owner II

Senior Business Operations Manager, Product Marketing

Business Operations Specialist – Experienced/Senior

Business Operations Specialist – Experienced/Senior

Manager, BizOps – Analytics

Senior Manager, Business Systems & Transformation

Manager, BizOps & Growth – New Products

Senior Manager, BizOps & Analytics – New Products