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Business Operations Administrator
Jones Lang LaSalle Americas, Inc.Business Operations Admin managing onboarding and offboarding processes for JLL's real estate services team. Enhancing organizational efficiency through SharePoint administration and executive support in a remote capacity.
Core Competencies
Role fitUse this summary to align your resume positioning with the role.
Demonstrates expertise in administrative coordination and operations support, with a strong focus on SharePoint administration, Microsoft Office Suite proficiency, and effective communication across organizational levels. Capable of managing onboarding and offboarding processes, maintaining documentation, and executing special initiatives in a fast-paced environment.
ATS Keywords
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About the role
Key responsibilities & impact- Manage end-to-end onboarding and offboarding processes using automated workflows and Smartsheet, including provisioning and revoking access to account technologies, coordinating welcome communications, and maintaining comprehensive process documentation
- Administer SharePoint sites across multiple levels including content updates, site architecture, page creation, permissions management, and ongoing maintenance to ensure optimal functionality and user experience
- Create, edit, and manage Smartsheet forms, workflows, and automation including setting up notification systems, configuring access permissions, and building solutions that anticipate downstream operational needs
- Provide ad hoc administrative support to the Account Senior Leadership Team including calendar coordination, meeting scheduling, travel coordination, and logistical planning
- Facilitate in-person meeting logistics including reserving meeting spaces, coordinating catering, and providing recommendations for hotels, restaurants, and team activities
- Coordinate and execute special account initiatives and engagement activities, including volunteer opportunities and team-building events, ensuring seamless execution across a distributed workforce
- Support client-led functions by coordinating information requests and ensuring timely, accurate responses to stakeholder needs
- Maintain organizational charts using Organimi, ensuring accuracy and timely updates that reflect team changes across 500+ employees
- Anticipate leadership needs and take initiative to address them proactively, exercising sound judgment when handling sensitive information and maintaining strict confidentiality
Requirements
What you’ll need- 2+ years of experience in administrative coordination, operations support, business operations, or related field
- Demonstrated proficiency with SharePoint administration including content management, site creation, and permissions management
- Advanced proficiency with Microsoft Office Suite (Word, PowerPoint, Excel, Outlook)
- Proven ability to think proactively and anticipate downstream implications of tasks and decisions
- Exceptional organizational skills with ability to manage multiple priorities simultaneously in a fast-paced, remote environment
- Strong attention to detail with commitment to accuracy and follow-through
- Self-motivated professional who works independently while knowing when to seek guidance
- Excellent written and verbal communication skills with ability to interact professionally across all organizational levels
- Problem-solving mindset with ability to navigate ambiguity and find creative solutions
Benefits
Comp & perks- 401(k) plan with matching company contributions
- Comprehensive Medical, Dental & Vision Care
- Paid parental leave at 100% of salary
- Paid Time Off and Company Holidays
- Early access to earned wages through Daily Pay