Business Analyst

• Act as the interface between Procurement, IT, software vendors, data and automation teams, translating business needs into technical requirements and vice versa.
• Lead end-to-end technology and continuous improvement projects, from understanding pain points to delivery and stabilization of the solution.
• Lead multidisciplinary squads, promoting alignment, prioritization and delivery cadence between technical and business areas.
• Map supply chain processes, identifying gaps, inefficiencies and opportunities for automation and application of artificial intelligence.
• Evaluate market and internal solutions, structuring comparisons and well-founded recommendations to support decision-making.
• Build and defend business cases, including feasibility analysis, impact estimation and prioritization by value.
• Manage the full project lifecycle: pain point discovery → functional specification → solution evaluation → business case development → execution → change management.
• Analyze and explore data to build simple solutions and/or understand process pain points, supporting evidence-based decision-making.
• Lead change management with impacted stakeholders to ensure sustainable adoption of new solutions and processes.
• Monitor project performance indicators and the performance of implemented solutions, proposing adjustments and continuous improvements.

Senior Procurement Project Management Analyst

• Respond to and follow up on client inquiries related to support/incidents.
• Support validation of functional specifications prepared by the product team.
• Receive support tickets, assess whether the client’s report is valid, correctly classify the ticket, reproduce or simulate the issue, and provide evidence so the development team can resolve it.
• Guide and follow up with clients regarding package deliveries and procedures.
• Receive complaints and non-conformities related to tickets and, in critical cases, notify the relationship/products team and your leadership.
• Support the relationship team in client status meetings regarding support, when requested.

Junior Business Analyst

• Support the analysis and mapping of current processes, identifying opportunities to improve clinical and administrative operations based on the Tasy system;
• Assist in the implementation and stabilization of Tasy system processes, ensuring their sustainability;
• Provide technical support to junior analysts and business areas, helping optimize routine workflows;
• Collaborate in resolving technical system issues in partnership with consulting firms and contracted support vendors;
• Participate in user training and capacity-building for system users, promoting operational efficiency;
• Assist in preparing technical reports on project status and system performance, providing information to management for decision-making;
• Contribute to audit controls and data security within the system, participating in regular processes to protect sensitive data;
• Support the Project Manager and PMO in managing schedule, scope, quality and deadlines, maintaining continuous communication with stakeholders.

Business Analyst, Tasy

• Collaborate with business partners, including those with technical knowledge, to identify needs and define technical solutions.
• Act as a bridge between technical and non-technical stakeholders, communicating complex technical concepts in business terms to ensure alignment.
• Support the development and optimization of back-end systems and services, ensuring they meet defined business requirements.
• Work closely with cross-functional teams to translate business requirements into detailed technical specifications and functional designs.
• Help coach and mentor team members on relevant technical products and support the overall project lifecycle.
• Facilitate meetings and workshops to gather technical business needs and convert them into actionable technical plans.
• Document product features, business processes, workflows, and operational manuals with a focus on standardization, compliance, security, and performance optimization.
• Experience with Azure DevOps or similar tools.

Senior Business Analyst

• Ensure alignment with internal departments, partners and vendors (Cisco, Fortinet, Champion One, Dell, among others) on prioritization, requests for expedites and escalations, and delivery schedules using the internal system;
• Submit purchase requests for equipment, licenses, software and product warranties from Cisco, Fortinet and other manufacturers;
• Review Bills of Materials (BOM) and validate Deal IDs (DID) and quotes from various vendors;
• Request shipments for imported products and request invoicing to the client;
• Perform follow-ups on deliveries with clients and project support areas, monitoring our customers' satisfaction.

Project Management Analyst

• Gerenciar o fluxo executivo dos projetos de conteúdo, da negociação à entrega final;
• Acompanhar cronogramas, garantindo cumprimento de prazos;
• Apoiar a padronização de processos e fluxos operacionais;
• Negociar e acompanhar orçamentos de projetos, garantindo controle e aderência aos orçamentos aprovados;
• Realizar gestão e aprovação do ciclo de contratos;
• Atuar no controle de custos e elaboração de relatórios;
• Fazer a ponte com áreas corporativas (Jurídico, Financeiro, Programação Compliance, Segurança, Gestão mobiliária, Gestão ambiental, etc.);
• Interface com as produtoras externas, acompanhamento em set;
• Consolidar relatórios executivos e análises estratégicas dos programas;
• Dar suporte à liderança na tomada de decisão e no acompanhamento dos projetos;

Analista de Gestão Executiva de Conteúdo, Produtos Digitais

• Collaborate with business partners who may have technical knowledge to identify their needs and articulate technical solutions.
• Serve as a bridge between technical and non-technical stakeholders, communicating complex technical concepts in business terms to ensure alignment.
• Support the development and optimization of back-end systems and services, ensuring they meet the defined business requirements.
• Work closely with cross-functional teams to translate business requirements into detailed technical specifications and functional designs.
• Assist in coaching and mentoring team members on relevant technical products and support the overall project management lifecycle.
• Facilitate meetings and workshops to gather technical business needs and convert them into actionable technical plans.
• Document product features, business processes, workflows, and operational manuals with a focus on standardization, compliance, security, and performance optimization.
• Experience with Azure DevOPS or similar tools

Senior Technical Business Analyst

• Strong understanding of consortium rules and market knowledge
• Ability to lead meetings and manage crises independently, providing continuous and relevant status updates to the Product Manager (PM)
• Define necessary solutions for specific problems while seeking generalizable solutions that can add value to the product, ensuring that deliveries meet customer expectations.

• Strategic Support for Account Managers (Academic & Government)
• Customer ROI Analysis: Develop and maintain impact reports (using Scopus and SciVal data) to demonstrate the value of Elsevier’s portfolio to key government agencies (e.g., CAPES) and top-tier universities.
• Whitespace Identification: Conduct "gap analyses" to identify upsell and cross-sell opportunities within existing accounts, particularly for emerging AI-driven tools and Open Access transitions.
• Retention Modeling: Build early-warning systems to identify accounts at risk of non-renewal by analyzing usage patterns and engagement metrics.
• Proposal Support: Assist in the creation of data-heavy commercial proposals for large-scale government tenders and consortium negotiations.
• Regional Leadership & Director Support
• Regional Performance Tracking: Manage and report on regional KPIs, including pipeline health, forecasting accuracy, and revenue targets for the Latam sales team.
• Strategic Project Management: Support the Director in regional initiatives, such as the implementation of new sales frameworks (e.g., ROI-based selling) and the rollout of regional research infrastructure projects.
• Market Intelligence: Monitor the Latin American research landscape, providing updates on competitor moves, government funding shifts, and local academic trends.
• Executive Reporting: Prepare monthly and quarterly business review (MBR/QBR) presentations for global leadership, distilling complex regional data into actionable executive summaries.
• Data Governance & Process Optimization
• CRM Excellence: Ensure the integrity of regional data within Salesforce, acting as the local champion for data hygiene and reporting standards.
• Dashboard Development: Build and maintain automated dashboards (Power BI or Tableau) that provide real-time visibility into account health and regional sales performance.

Regional Business Analyst

• Accurately capture business problems, value drivers, and functional/non-functional requirements, including considerations for health, safety, usability, data, and support.
• Translate business requirements into features and assess the risks, feasibility, opportunities, and business impacts of various solution options.
• Evaluate and model processes, data flows, and technology to understand current value and issues, identifying opportunities for improvement.
• Create clear documentation to communicate requirements and related information; keep it up to date to align with the solution throughout the project lifecycle.
• Ensure traceability of requirements, from business needs and requirements through testing and scope changes to the final solution.
• Engage with software vendors, designers, and developers to understand software limitations, deliver system and database design elements, and ensure business requirements and use cases are met.
• Configure and document software and processes using agreed standards and tools.
• Create acceptance criteria and validate that solutions meet business needs by defining and coordinating testing.
• Develop and present compelling business cases to justify the value of solutions and obtain approval, funding, and prioritization.
• Initiate, plan, execute, monitor, and control Business Analysis activities on projects within agreed cost, time, and quality parameters.
• Understand and stay up to date with relevant architectures and technologies related to a business area.
• Research potential solutions and innovative ideas.
• Guide and manage interactions with technology vendors.
• Lead stakeholder management activities, including facilitating large design sessions.
• Respond to organizational and environmental changes during ongoing activities.
• Guide business stakeholders to gain acceptance/approval, even when objectives conflict. Manage requirements to the smallest possible set that delivers the greatest impact on advancing business objectives and end-user adoption.
• Describe technology in terms easily understood by business clients and set realistic expectations for project outcomes. Adjust client expectations as scope changes.
• Generate innovative approaches to existing problems or new opportunities.
• Work closely with stakeholders to build trust and understand their objectives, motivations, constraints, risks, and operating environment.

Business Analyst, English

• Facilitation, mapping and proposal of solutions for business needs.
• Collaborate in the analysis and documentation of the client's business needs, proposing business solutions that best meet them.
• Assist the Product Owner in decomposing business needs by identifying system requirements generated/impacted as user stories to begin sprint execution.
• Knowledge of software development.
• Identify and map business needs in a practical and visual manner.
• Represent business needs as maps, business requirements and user stories.
• Master the concepts of business analysis and process, user-centered design and agile methods.
• Possess facilitation skills and lead workshops using techniques such as: Design Thinking; Design Sprint; Business Model Canvas; UX Design; Lean Inception; BPM.
• Knowledge of business analysis practices, MVP (Minimum Viable Product) and agile requirements.
• Understand existing business processes, products and services and their rules with the objective of providing IT solutions when necessary.
• Understand the needs of business managers and clients/users to propose solutions.
• Knowledge of the following methods: SCRUM; Kanban; Lean IT.
• Knowledge of IT tools and solutions to solve business problems, with the ability to identify IT services that can be reused across different business areas or stages of a business process.

Business Analyst (Mid-Level)

• Lead meetings to gather and clarify requirements with business areas.
• Elicit, detail, and document functional and non-functional requirements.
• Map current processes and identify improvement opportunities.
• Prepare functional documentation, process flows, business rules, and acceptance criteria.
• Support architects and technical teams in understanding the requirements.
• Participate in validations with users and stakeholders.
• Support functional testing and user acceptance testing (UAT) when required.
• Ensure traceability between business needs, requirements, and the proposed solution.

• Structure and conduct tests of new investment products in a controlled environment (pilots / MVPs);
• Assess the feasibility of initiatives considering regulatory (Central Bank - Bacen, Brazilian Securities Commission - CVM, National Monetary Council - CMN), operational, financial and technological aspects;
• Support the construction of business cases for new products;
• Map risks and dependencies across areas (Credit, Risk, Legal, Custody, IT, etc.);
• Consolidate learnings from tests and propose adjustments or recommendations;
• Ensure traceability of decisions and documentation of experiments;
• Support the structuring of customer journeys and processes required to enable the products;
• Interact with partner areas to enable tests;
• Create and monitor experiment plans (hypotheses, success metrics, validation criteria);
• Monitor results and pilot indicators;
• Prepare executive materials (presentations, reports, insights);
• Conduct alignments with internal stakeholders;
• Identify improvement opportunities in the current portfolio based on data and feedback;
• Support the transition of validated initiatives to the teams responsible for scaling.

Business Analyst – Investments and Pensions

• Active participation in all phases of software development projects: identifying opportunities, designing solutions, and defining scope;
• Monitoring and reporting project progress, validating proposed solutions, training users, and providing support for questions about the developed product;
• Maintain continuous contact with client areas to gain a deep understanding of their methods and processes, identifying bottlenecks and opportunities for improvement related to IT products to support continuous improvement;
• Be able to question and engage coherently and constructively with client teams (Analysts, Coordinators, and Managers) to contribute to project scope definition, critically evaluating incoming requests to ensure the sustainability of previously implemented processes;
• Translate business needs into technological/system development solutions;
• Have comprehensive knowledge of the systems and solutions developed to answer technical and usage-related questions, ensuring that all solutions are documented and that the necessary training is provided for correct use by the involved teams.

• Levantar, analisar e detalhar requisitos de processo, negócios e funcionais
• Conduzir entrevistas e workshops com stakeholders para entendimento de necessidades, regras de negócio e pontos de melhoria
• Entender o cenário atual (AS IS) e propor melhorias no cenário futuro (TO BE)
• Elaborar e manter documentações como: requisitos funcionais e não funcionais, regras de negócio, fluxos de processo (BPMN), casos de uso/histórias de usuário
• Atuar junto às áreas de negócio
• Apoiar o time técnico durante o desenvolvimento, esclarecendo dúvidas
• Participar de validações de negócio
• Apoiar iniciativas de transformação digital, automação de processos e projetos estratégicos da empresa

Analista de Negocios

• Manage planning and the backlog, collaborating on prioritization decisions at each project phase using agile, waterfall and hybrid project management methodologies.
• Manage activities of external stakeholders for Instituto Eldorado.
• Keep stakeholders aligned with the project's progress, planned activities, and partial deliverables already completed.
• Define and track KPIs to measure project progress.
• Identify potential project risks and develop mitigation plans.

Product Management Analyst

• Translate tax and regulatory requirements from LATAM countries, including Brazil, into system changes for clients’ ERP environments
• Act as an SAP Subject Matter Expert for Brazil and LATAM tax and regulatory updates
• Organize and facilitate problem-solving discussions with clients and internal operational teams to resolve complex issues related to Brazil and LATAM tax and regulatory updates
• Provide in-depth functional and technical knowledge of SAP systems across multiple versions
• Ensure full product compliance with applicable legislation and regulations through detailed analysis of tax and legislative changes and the production of Business Analysis and Functional Specifications for specific SAP modules
• Provide in-depth knowledge of Brazil business processes from an end-to-end perspective
• Analyze, design, and configure complex legislative requirements, including testing updates to ensure compliance, and produce user stories for Scrum teams
• Assist in the design of comprehensive test plans to ensure high-quality deliverables
• Identify potential risks or points of contention in deliverables and define mitigation strategies to address timeline or budget constraints
• Anticipate issues before they arise, assess risks, identify root causes, and collaborate with teams to implement appropriate solutions
• Proactively identify risks and issues in development deliveries and support ongoing risk management activities
• Assist with complex troubleshooting of tax and regulatory client cases
• Provide expertise in the configuration and processing of Latin America legislation within SAP
• Design and develop business requirements, functional user stories, configuration requirements, and test plans
• Work closely with development teams to ensure adherence to functional designs and business requirements
• Define test strategies, review test plans, and perform system testing in collaboration with QA teams
• Support Development and QA Management with planning activities related to tax and regulatory updates (e.g., release planning, bundle scheduling, tracking)
• Prepare and communicate release documentation, installation instructions, and client configuration guidance for internal teams and customers
• Serve as a liaison between the Global Tax and Regulatory team, Development and QA teams, and clients, ensuring accurate dissemination of Brazil and LATAM legislative information
• Communicate effectively with internal teams and external customers
• Contribute to knowledge-sharing methodologies, diagnostic tools, and process improvements to enhance the client experience
• Collaborate effectively within a virtual team environment
• Demonstrate commitment to excellence and high-quality standards

Senior Business Analyst, SAP

• Translate business needs into requirements, ensuring functionalities and rules align with client expectations, applicable legislation, and the project scope
• Communicate requirements to the development team
• Ensure relevant client communication regarding deliveries
• Review business and product needs, instructions, regulations, and laws for complex projects
• Implement changes in the software using intermediate-level programming skills, perform testing, and provide client support as needed
• Create business scenarios to be translated into test scenarios for product quality assurance
• Own the relationship with internal and external clients, using a structured requirements documentation process to assess short-, mid-, and long-term needs
• Adhere to metrics to ensure customer satisfaction
• Ensure change management and team communication for changes are handled systematically for complex projects and/or product maintenance/evolution
• Implement process or product improvements as indicated by management
• Develop a strong awareness and understanding of Thomson Reuters technologies, products, and services within the designated area
• Define business rules for the creation of new products and/or updates to existing products

Senior Business Analyst – Tax One for SAP

• Attend and record meetings;
• Update contract monitoring spreadsheet;
• Request and track issuance of invoices;
• Request and coordinate travel arrangements;
• Update financial controls and general controls;
• Review and record OS, TRPs, TRDs;
• Send weekly status updates of information requested by the manager;
• Review general project documents;
• Analyze, identify and address contractual pending issues;
• Review and control documentation required by the Terms of Reference;
• Support event management within the CAPES partnership;
• Create Purchase Requests;
• Monitor contractual deadlines with partners;
• Prepare official letters and communication documents;
• Upload documents to the platform for digital signature;
• Organize reports, folders and general documents;
• Periodically review and update information;
• Analyze documentation and propose improvements;
• Other administrative activities within the scope of the CAPES/RNP Cooperation and related projects.

Junior Business Analyst – Administrative

• Apoiar o alinhamento das jornadas de comunicação junto às áreas demandantes da companhia, contribuindo para o entendimento das necessidades e para a eficiência das entregas de comunicação;
• Participar das reuniões de alinhamento com as BUs e áreas parceiras, apoiando o planejamento, acompanhamento e execução das comunicações;
• Acompanhar os processos relacionados às solicitações de comunicação, garantindo organização, cumprimento de fluxos e qualidade nas entregas;
• Auxiliar no monitoramento de indicadores e KPIs das comunicações e disparos, contribuindo com análises e oportunidades de melhoria;
• Apoiar iniciativas voltadas à otimização dos canais de comunicação, buscando maior eficiência nas ações e melhor experiência para o público;
• Contribuir para o acompanhamento dos prazos e alinhamentos entre as áreas envolvidas nas comunicações;
• Atuar de forma colaborativa com o time, apoiando as rotinas operacionais e contribuindo para a execução das demandas da área.

See all jobs on JobTailor

Senior Procurement Project Management Analyst

Junior Business Analyst

Business Analyst, Tasy

Senior Business Analyst

Project Management Analyst

Analista de Gestão Executiva de Conteúdo, Produtos Digitais

Senior Technical Business Analyst

Junior Business Analyst

Regional Business Analyst

Business Analyst, English

Business Analyst (Mid-Level)

Senior Business Analyst

Business Analyst – Investments and Pensions

Senior Business Analyst

Analista de Negocios

Product Management Analyst

Senior Business Analyst, SAP

Senior Business Analyst – Tax One for SAP

Junior Business Analyst – Administrative

Analista de Gestão de Campanhas Júnior – Foco em Planejamento de Comunicação