Account Specialist

• Maximize opportunities for AbbVie’s Anti-Infective product portfolio within the assigned geography
• Develop and maintain strategic relationships with hospitals, IDNs, academic institutions, outpatient accounts, long-term care facilities, government accounts, and specialty private practices
• Increase patient access, develop new business, expand current business, maximize resource utilization, and achieve geography sales goals
• Advance hospital and specialty customers along the sales continuum and gain prescriber commitments
• Deliver on-label presentations and sales calls highlighting product benefits and risks
• Differentiate the portfolio value proposition among C-suite leaders, physicians, hospital staff, and support personnel
• Solve product and patient-flow challenges across Specialty Pharmacy, Specialty Distribution, and Buy and Bill channels
• Coordinate stakeholders across departments to align on patient-focused solutions
• Build relationships that generate market intelligence and support compliant programs and initiatives
• Create, execute, and monitor strategic geography business plans
• Determine account-specific department, channel, HCP focus, and contact frequency
• Source and interpret account data, maintain account profiles and relationship maps, and target key decision-makers
• Participate in local boards, societies, conventions, and HCP meetings; represent AbbVie and assigned products
• Communicate key information and findings to internal partners and stakeholders
• Complete required training and comply with company policies and OEC/Legal procedures
• Collaborate with AbbVie field and in-house teams, including MSLs, National Director of Accounts, and Key Account Directors

AbbVie Account Specialist driving Anti-Infective sales across Long Island healthcare accounts

Account Specialist, Anti Infectives

AbbVie Account Specialist expanding Anti-Infective access and sales across Long Island hospitals, IDNs, and healthcare accounts.
Building strategic customer relationships, delivering compliant product presentations, and executing territory business plans.

• Review professional and institutional claims for accuracy, completeness, coding consistency, authorization status, and payer requirements
• Validate patient, provider, insurance, coding, and billing information for clean claim submission and accurate reimbursement
• Research and resolve claim edits, clearinghouse rejections, denials, underpayments, unpaid claims, billing discrepancies, and reimbursement issues
• Prepare and submit corrected, replacement, voided, and appealed claims according to payer guidelines and timely filing requirements
• Follow up on outstanding insurance and patient balances through final account resolution
• Research payer policies, reimbursement guidelines, and claim requirements using payer portals and available resources
• Review remittance advice, claim history, account documentation, and billing records to identify root causes and resolve payment issues
• Identify recurring denial trends and reimbursement issues, escalating process-improvement opportunities to leadership
• Maintain accurate and timely documentation of account activity within the billing system
• Comply with organizational policies and regulatory requirements and perform other assigned duties
• Work under the supervision of the Manager of Patient Accounts

Patient Account Specialist managing Medicare billing and revenue-cycle claims in Melville

Patient Account Specialist

Patient Account Specialist managing Medicare professional and institutional billing for accurate reimbursement. Resolving claims, denials, appeals, underpayments, and payer-related account issues in Melville.

• Accurately inputs customer data from applications to set up new accounts.
• Manages basic financial operations including redemptions, purchases, exchanges, TIK’s, and account rebalancing.
• Executes retirement plan account transactions in line with IRS standards.
• Begins incoming transfers by dispatching required documents to the custodian.
• Tracks transfer statuses and ensures follow-up until completion.
• Oversees shareholder account updates and manages returned mail.
• Coordinates with broker-dealers or clients to gather missing account information and seek necessary clarifications.
• Connects accounts for rights of accumulation or plans accounts and processes letters of intent.
• Accurately prepares and reconciles check deposits.

Account Services Specialist managing mutual fund client accounts

Account Services Specialist I

Account Services Specialist managing mutual fund client accounts with minimal direct client interaction. Collaborating with internal teams on financial transactions and record-keeping.

• Navigate and resolve challenges within accounts
• Build a strategic territory plan aligning shared priorities
• Partner with territory teammates and field teams
• Apply knowledge of market and competitive landscape
• Use territory data and market trends to uncover insights
• Facilitate planning sessions with key stakeholders
• Deliver real-time access support and work with Patient Specialty Services
• Use digital tools and omni-channel strategies to engage customers

Territory Account Specialist in Rheumatology delivering tailored account strategies

Rheumatology Territory Account Specialist

Territory Account Specialist in Rheumatology creating personalized experiences for key accounts. Navigating solutions and improving patient outcomes through strategic account engagement.

• Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions
• Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes
• Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support
• Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements
• Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency
• Deliver real-time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience
• Harness digital tools and omni-channel strategies to personalize outreach and engage customers across both virtual and face-to-face settings

Territory Account Specialist improving patient outcomes through key account engagement

Cardiovascular Territory Account Specialist

Territory Account Specialist leading account management efforts for Novartis in the Omaha area. Focused on crafting unique experiences for each account to improve healthcare outcomes.

• Submit medical claims in accordance with all federal, state, and payer-specific requirements.
• Ensure claims are correctly submitted and paid by reviewing and correcting edits, errors, and denials.
• Investigate and analyze claim errors and rejections to apply necessary corrections.
• Follow up with payers and collect assigned insurance accounts receivable.
• Stay informed about payer updates and process changes for accurate claims submission and follow-up.
• Evaluate reasons for non-payment and take appropriate action to resolve claims for clients.
• Prepare and submit first- and second-level appeals with supporting documentation in accordance with payer guidelines and timelines.
• Identify and document coding, clinical, and registration issues for referral to the appropriate teams to correct claim errors and prevent future denials.
• Escalate stalled claims to the payer or Currance leadership as needed.
• Verify and adjust claims so that client accounts reflect correct liability and balances.
• Perform other duties assigned to support business needs.

Account Resolution Specialist managing medical claims for healthcare revenue cycle.

Account Resolution Specialist II

Account Resolution Specialist managing insurance claims and payments for healthcare clients. Ensuring timely resolution of medical claims and maintaining financial stability for organizations served.

• Manage a high volume of outbound and inbound renewal sales calls in a timely and professional manner.
• Follow established communication scripts while applying critical thinking and sound judgment.
• Actively listen to identify customer needs, clarify information, research issues, and provide appropriate solutions or alternatives.
• Meet and exceed individual and team sales goals and performance metrics.

Account Renewal Specialist supporting clients to ensure compliance with regulations

Account Renewal Specialist

Account Renewal Specialist ensuring client retention and satisfaction in a fully remote role. Working with clients on compliance support for FDA regulations in a mission-driven team.

• Craft personalized experiences for accounts and Health Care Providers (HCP).
• Navigate and resolve challenges within accounts to meet customer needs.
• Build a strategic territory plan that drives product demand.
• Partner proactively with territory teammates and home-office colleagues.
• Use territory data and market trends to uncover local insights and lead customer engagements.
• Facilitate planning sessions with key stakeholders to solve complex challenges.
• Deliver real-time access support and work closely with Patient Specialty Services.

Territory Account Specialist improving patient outcomes in assigned geography

Territory Account Specialist improving patient outcomes by crafting personalized solutions for accounts and HCPs. Collaborating with teams to navigate access challenges and drive product demand.

• You’ll be part of our State, Local and Education (SLED) Public Sector sales team
• Building our client-base and making our current customers even happier
• Support account strategy with sales
• Drive and train online self-service, My Business, adoption of features and users to SLED customers
• Collaborate with sales to identify upsell, cross-sell and migration opportunities

Business Account Specialist driving SLED sales and customer satisfaction at Verizon

Business Account Specialist, SLED

Business Account Specialist joining the SLED Public Sector sales team at Verizon. Building client-base and improving customer experience through sales support and problem resolution.

• Respond to daily deal registration, quote, and service order requests from channel partners; providing accurate pricing, serviceability details, creation of partner opportunities, and the processing of orders with attention to detail
• Deliver an exceptional customer experience to our channel partner base through responsive communication, proactive support, and professional service
• Serve as the primary channel team point of contact for the management of Near-Net partner quote requests; including budgetary quoting, feasible study, non-standard pricing, and collaboration with other New Build project stakeholders
• Collaborate cross-functionally with Sales Engineering, Network Engineering, Customer Experience, Service Delivery, and Accounting teams to facilitate partner requests and resolve operational issues
• Create and manage Sales Engineering Request projects generated from partner quote requests
• Distribute On-Net building lists, rate cards, and updated sales collateral to channel partners
• Own partner commission tracking and commission reporting in collaboration with the finance and accounting teams.
• Maintain data accuracy within Pilot’s CRM systems and other sales and operational tools
• As required, attend industry trade shows and events as a representative of the channel sales team

Channel Account Specialist enabling businesses with fiber-optic internet in NYC

Channel Account Specialist

Channel Account Specialist handling telecommunications support for businesses. Delivering exceptional customer experience with fiber-optic internet solutions in New York City.

• Partner with exceptional colleagues across scientific, medical, and manufacturing teams
• Promote Pfizer’s product portfolio to health care providers and specialists
• Educate members of the healthcare community regarding the appropriate use of Pfizer products
• Call on accounts and organized customers to help improve patients’ experience with Pfizer products
• Increase Pfizer’s brand with high-value target customers by linking an insightful assessment of the account and/or business landscape with a strong understanding of Pfizer’s products and resources

Senior Oncology Account Specialist promoting Pfizer’s product portfolio

Senior Oncology Account Specialist, Prostate Cancer

Senior Oncology Account Specialist promoting Pfizer's product portfolio to healthcare providers and educating on appropriate use. Partnering with teams to improve patient care and outcomes.

• Promote Pfizer’s product portfolio to health care providers and specialists
• Educate members of the healthcare community regarding the appropriate use of Pfizer products
• Call on accounts and organized customers to help improve patients’ experience with Pfizer products
• Link insightful assessment of the account and/or business landscape with a strong understanding of Pfizer’s products and resources

Senior Oncology Account Specialist promoting Pfizer products to healthcare providers

Senior Oncology Account Specialist – Genitourinary

Senior Oncology Account Specialist promoting Pfizer’s oncology product portfolio to healthcare providers. Engaging with accounts to improve patient experience and quality of care in oncology.

• Promote Pfizer’s product portfolio to health care providers and specialists
• Educate members of the healthcare community regarding the appropriate use of Pfizer products
• Call on accounts and organized customers to help improve patients’ experience with Pfizer products
• Increase Pfizer’s brand with high-value target customers by linking an insightful assessment of the account and/or business landscape with a strong understanding of Pfizer’s products and resources

Senior Oncology Account Specialist promoting Pfizer’s product portfolio.

Senior Oncology Account Specialist – Prostate Cancer

Senior Oncology Account Specialist promoting Pfizer’s therapies to healthcare providers and educating the community on appropriate use. Collaborating to improve patients' experience with innovative products.

• Ensure that the firm receives timely payments from debtors.
• Monitor accounts, contacting clients with overdue balances, negotiating payment plans, and documenting collection efforts.
• Serve as a liaison between the firm and its clients, helping maintain financial stability.
• Regularly review the firm’s accounts receivable to identify overdue accounts.
• Keep track of outstanding debts and prioritize collection efforts.
• Ensure firm commitments are adhered to as related to billing, providing direct contact and follow-up with each partner and client as assigned to ensure timely billing and collections.
• Contact clients with overdue accounts via phone, email, or written correspondence.
• Communicate professionally and empathetically, maintaining positive relationships while addressing payment issues.
• Address client inquiries and complaints related to billing and outstanding balances.
• Work collaboratively with clients to find mutually beneficial solutions.
• Attempt to collect overdue amounts directly from clients.
• Negotiate payment plans or settlements to facilitate debt recovery.
• Generate monthly client reminder statements, making any necessary revisions.
• Prepare bankruptcy claims, research, and submit claims for unclaimed property, propose, set up and maintain promissory notes/personal guarantees to ensure client compliance and assist in obtaining and interpreting the of research information/credit reports.
• Prepare final demand letters for management’s signature to send to clients following approval by the Firm’s General Counsel’s office.
• Recommend proposed transfers of any accounts to Firm’s collections attorney, including preparing the placement letter for management signature, gathering of all collection activities, client details and any other pertinent documentation.
• Maintain accurate records of all communication with delinquent account holders, including date, time, name and title of person spoken to and details of conversation/email.
• Document payment arrangements, promises to pay, and any other relevant details.
• Provide consistent updates and correct client collections contact information to the business intake and client data teams.
• Identify, research, and propose solutions to issues affecting the Firm’s ability to properly invoice its clients and/or the client’s ability to timely pay our invoices.
• Prepare regular reports on the status of unpaid accounts and progress in debt recovery.
• Keep the firm informed about collection activities and trends.
• Update management of any potential collection issues requiring escalation and providing recommendations for resolution.
• Provide timely submissions of any recommended proposed write offs accompanied by the required supporting information and appropriate coding.
• Prepare, review, and distribute, as appropriate, monthly reports for delinquent AR and WIP to partners.
• Provide reports reflecting AR analyses, aged WIP, DSO, potential and existing AR and WIP reserves, agreed upon metrics and key performance indicators.
• Confer with billing partners to determine reason(s) for aged AR & WIP and present strategies to obtain payment and ensure timely billing of WIP.
• Ensure the firm is in compliance with the terms of service, client’s outside counsel guidelines or any existing agreements in effect with respect to the client and/or matter.
• Provide any accrual information to partners or clients as assigned or requested.
• Act as the resource to partners and clients to resolve any issues hindering payment to the Firm or the billing of WIP.
• Collaborate with our internal departments as required and related to the team’s projects, issues, and concerns.
• Ability to support and train Client Account Specialist on processes and procedures.
• Other duties as assigned.

Senior Client Account Specialist ensuring timely payments for Husch Blackwell.

Senior Client Account Specialist

Senior Client Account Specialist ensuring timely payments for Husch Blackwell while monitoring debts and communicating with clients. Foster relationships and manage financial stability for the firm.

• Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions
• Build a strategic territory plan by aligning shared priorities
• Partner proactively with territory teammates and field teams
• Use territory data and market trends to uncover local insights
• Facilitate planning sessions with key stakeholders
• Deliver real-time access support with Patient Specialty Services (PSS)

Territory Account Specialist at Novartis improving patient outcomes through strategic account engagement

Territory Account Specialist at Novartis driving tailored solutions for healthcare providers while managing key accounts. Strengthening patient care through collaboration and effective outreach initiatives.

• Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions
• Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes
• Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support
• Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements – virtually or in person
• Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency
• Deliver real-time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience
• Harness digital tools and omni-channel strategies to personalize outreach and engage customers across both virtual and face-to-face settings

Oncology Territory Account Specialist supporting key accounts in Omaha, NE

Oncology Territory Account Specialist, Solid Tumor

Oncology Territory Account Specialist supporting key accounts in Omaha, NE. Leading demand generation and account engagement in the pharmaceutical sector.

• You’ll be part of our State, Local and Education (SLED) Public Sector sales team
• Building our client-base and making our current customers even happier
• Responsibility for prospecting, sales support and problem resolution for SLED accounts
• Lead customer interactions on accounts with or without an assigned account manager
• Support overall account strategy with the SLED sales leadership team
• Manage 800# and VES.com chat queues and engage with customers

Business Account Specialist supporting SLED Public Sector sales team

Business Account Specialist – SLED

Business Account Specialist supporting the SLED Public Sector sales team in managing client relationships and resolving customer issues. Collaborating with sales leadership for strategy and development.

• Promote a product to meet/exceed sales goals in community/private practices as well as hospitals/health systems
• Comply with all company policies, required reports, requests and promotional compliance and effectively manages AbbVie field assets.
• Identify/uncover customer needs (training, clinical, operational, reimbursement) and address with appropriate AbbVie resources.
• Expert delivery of anatomical/procedural information and training, including the appropriate use of anatomical terminology to train injection paradigms/postures while highlighting various anatomical and injection insights and considerations.
• Provide education and clinical/injection training for residents, fellows, and other key hospital personnel.
• Collaborate with other Account Specialist to promote the product for approved indications and execute individual, department, or group resident/fellow trainings within hospital/health system accounts.
• Effectively utilize AbbVie’s sales and data resources to enhance productivity and growth of AbbVie products while implementing U.S. Marketing Plan.
• Driving a personal auto or company car or truck, or a powered piece of material handling equipment

Account Specialist promoting health products in neurology and pain medicine

Account Specialist, Spasticity & Movement Disorders

Account Specialist promoting health products in neuroscience and managing relationships with healthcare providers. Collaborating with teams to drive sales and provide training within community practices and hospitals.

Account Specialist jobs in New York

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Account Specialist, Anti Infectives

Patient Account Specialist

Account Services Specialist I

Rheumatology Territory Account Specialist

Cardiovascular Territory Account Specialist

Account Resolution Specialist II

Account Renewal Specialist

Rheumatology Territory Account Specialist

Business Account Specialist, SLED

Channel Account Specialist

Senior Oncology Account Specialist, Prostate Cancer

Senior Oncology Account Specialist – Genitourinary

Senior Oncology Account Specialist – Prostate Cancer

Senior Client Account Specialist

Cardiovascular Territory Account Specialist

Oncology Territory Account Specialist, Solid Tumor

Business Account Specialist – SLED

Account Specialist, Spasticity & Movement Disorders