Business Account Specialist – SLED

Verizon

Business Account Specialist supporting the SLED Public Sector sales team in managing client relationships and resolving customer issues. Collaborating with sales leadership for strategy and development.

Posted 7/2/2026full-timeSilver Spring • Maryland, New York, Pennsylvania • 🇺🇸 United StatesJunior💰 $42,000 - $68,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in sales support and customer service within the State, Local, and Education (SLED) sector, with a strong focus on prospecting, problem resolution, and enhancing customer satisfaction.

Highest-signal resume keywords

Sales SupportCustomer ServiceProspectingProblem ResolutionAccount Management

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales SupportProspectingProblem ResolutionCustomer Opportunity IdentificationAccount Strategy

Soft Skills

Customer EngagementInterpersonal Communication

Tools & Technologies

800# ManagementVES.com Chat

Certifications & Qualifications

Valid Driver's License

Industry Keywords

State Local Education (SLED)Public Sector SalesBusiness Accounts

About the role

Key responsibilities & impact

You’ll be part of our State, Local and Education (SLED) Public Sector sales team
Building our client-base and making our current customers even happier
Responsibility for prospecting, sales support and problem resolution for SLED accounts
Lead customer interactions on accounts with or without an assigned account manager
Support overall account strategy with the SLED sales leadership team
Manage 800# and VES.com chat queues and engage with customers

Requirements

What you’ll need

Bachelor’s degree or one or more years of work experience (Sales support, Customer Service, etc)
A valid driver’s license
Eligibility to pass Motor Vehicle Record check
Proven ability to identify customer opportunities
Experience prospecting, selling, sales support, and problem resolution for business accounts
Familiarity with crafting programs with products that will wow our customers

Benefits

Comp & perks

Best in class medical, dental and vision
Verizon 401(k) plan with matching contributions up to 6%
Qualified student loan repayments
Lucrative paid time off, five weeks of paid time off (vacation, holidays, and personal days)
8 weeks of paid parental leave for eligible new parents
Up to $8k per year in tuition assistance
Discounts up to 50% off on Verizon products and services