Business Account Specialist – SLED

Verizon

Business Account Specialist supporting the SLED Public Sector sales team in managing client relationships and resolving customer issues. Collaborating with sales leadership for strategy and development.

Posted 7/2/2026full-timeSilver Spring • Maryland, New York, Pennsylvania • 🇺🇸 United StatesJunior💰 $42,000 - $68,600 per yearWebsite

About the role

Key responsibilities & impact

You’ll be part of our State, Local and Education (SLED) Public Sector sales team
Building our client-base and making our current customers even happier
Responsibility for prospecting, sales support and problem resolution for SLED accounts
Lead customer interactions on accounts with or without an assigned account manager
Support overall account strategy with the SLED sales leadership team
Manage 800# and VES.com chat queues and engage with customers

Requirements

What you’ll need

Bachelor’s degree or one or more years of work experience (Sales support, Customer Service, etc)
A valid driver’s license
Eligibility to pass Motor Vehicle Record check
Proven ability to identify customer opportunities
Experience prospecting, selling, sales support, and problem resolution for business accounts
Familiarity with crafting programs with products that will wow our customers

Benefits

Comp & perks

Best in class medical, dental and vision
Verizon 401(k) plan with matching contributions up to 6%
Qualified student loan repayments
Lucrative paid time off, five weeks of paid time off (vacation, holidays, and personal days)
8 weeks of paid parental leave for eligible new parents
Up to $8k per year in tuition assistance
Discounts up to 50% off on Verizon products and services

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Sales SupportProspectingProblem ResolutionCustomer Opportunity IdentificationAccount Strategy

Soft Skills

Customer EngagementInterpersonal Communication

Certifications

Valid Driver's License