Account Manager

• Delivering revenue versus target on a monthly and quarterly basis
• Generating net new leads and closing new logos through your existing end client relationships, and prospecting via cold-calling and leveraging platforms like LinkedIn/other social media
• Re-engaging relationships in the existing install base to promote LRQA’s cybersecurity offerings
• Managing and closing new marketing leads generated by LRQA
• Upselling to existing clients to expand their engagement across multiple lines of business
• Consistently building a pipeline of highly qualified opportunities
• Regularly updating CRM systems (e.g. Microsoft Dynamics)
• Collaborating closely with cross functional teams, including technical, pre-sales, and post-sales delivery teams to ensure end-to-end sales facilitation and client satisfaction
• Participating in kick-off and debrief calls with clients

Strategic Account Manager, Cyber APAC

• Grow and target new business from existing and new customers
• Own and develop commercial relationships and profitability
• Strategize and deliver end-to-end multi-divisional product
• Conduct regular market assessments and client reviews

Regional Key Account Manager

• Sustain awarded business and support related growth
• Drive operational efficiency and performance
• Prepare operational data and present performance results
• Develop and control KPIs and improve data quality by proactive collaboration with Cluster Operations
• Escalate and follow through on operational, data quality and KPI issues by conducting root cause analysis and defining corrective actions
• Serve as single point of contact for all operational issues and escalations, with a responsibility of updating relevant stakeholders
• Drive customer satisfaction by implementing value added solutions and continuous improvement projects
• Implement new lanes of existing key accounts to ensure customer service level agreements are met
• Maintain customer SOP and ensure communication and training is provided
• Ensure that the customer set up in company systems is in place including relevant interfaces and reporting solutions

Operational Key Account Manager

• Own and elevate the end-to-end client journey
• Manage a portfolio of existing customers
• Ensure clients receive consistent, high-impact service
• Work cross-functionally to align internal teams around client success
• Continuously improve how we deliver value
• Engage with customers, including senior leadership and mid-level stakeholders
• Map, analyze, and optimize the entire client experience lifecycle
• Act as the voice of the client, championing their needs and pain points
• Monitor customer activities to understand usage
• Collaborate with Sales, Product, and Operations for seamless onboarding
• Identify friction points and design solutions
• Participate in executive business reviews, client summits, and account planning sessions
• Follow standardized playbooks, templates, and messaging for consistency

Customer Success Account Manager

• Collaborate closely with Client Partners to meet and exceed clients’ marketing goals.
• Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with the largest and most complex clients of Reddit to drive year-on-year revenue growth.
• Lead and execute campaign launches from start to finish and deliver insightful optimizations to agency and client partners
• Identify, strategize, and win incremental revenue opportunities of existing advertiser base to grow in-quarter revenue growth.
• Ongoing management of internal account operations (revenue delivery and troubleshooting issues)
• Educate brands and media agencies, effectively communicate value proposition and best practices
• Consult clients on their awareness and direct response objectives, and partner closely with Client Partners to craft thoughtful and creative media plans
• Collaborate with Ad Ops to ensure effective campaign delivery and resolve any technical hurdles
• Proactively seek and represent client needs and asks to cross-functional stakeholders
• Shape Reddit’s native ads product roadmap, for mobile and in general, by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders
• Proactively and continually identify areas of improvement
• Mentor and train other team members.

Client Account Manager, Large Customer Sales

• Drive B2B sales by presenting the Company’s offerings, including corporate gifts, office pantry solutions, smart vending machines, and hotel amenities, to new and existing clients.
• Own the end-to-end sales process, from lead generation and qualification to pitching, negotiation, and closing.
• Consistently achieve or exceed monthly and quarterly sales KPIs, including revenue targets and client acquisition goals.
• Manage and grow a portfolio of corporate accounts across multiple industries, ensuring repeat business and long-term retention.
• Coordinate corporate orders and assist with planning and executing marketing campaigns, activations, and sampling activities.
• Craft and manage client-facing communications, including outreach emails, customized proposals, and recap presentations.
• Track sales performance metrics, pipeline progress, and conversion rates using internal tools and dashboards.
• Oversee client receivables and ensure timely payments and account follow-ups.
• Deliver after-sales support to maintain a high level of customer satisfaction and a seamless client experience.
• Handle administrative tasks, such as preparing sales reports, drafting contracts, generating invoices, and processing POs.
• Liaise with internal teams to resolve issues and provide timely updates on order and delivery statuses.
• Support ad hoc projects or cross-functional initiatives as assigned by your supervisor.

Corporate Sales Account Manager / Executive

• Own relationships for all partners at a Regional Level and drive Commercial business.
• Drive the regional partnering strategy to achieve jointly agreed pipeline generation, enablement and business objectives for the region.
• Partner with the global channel and regional field Wiz sales and technical teams to build a joint business plan for the partnering strategy in region.
• Drive and lead the internal enablement on the partner go-to-market and value for the region.
• Develop and Execute Business Plans with named Partner Accounts in the region.
• Drive Account mapping activities with Partner Sellers and Wiz Sellers.
• Support and contribute to regional and channel team meetings to present updates on the regional performance and progress.
• Share partnering best practice with Wiz Sellers and Specialist teams.
• Influence the regional partners' cloud strategy on targeted accounts.
• Proactive/reactive account knowledge of cloud spend and commitments, account info, billing contact, etc.
• Go-to contact for any partner activities support in sales cycle of deals in your region regardless of Partnership type.
• Own escalations and ensure any challenges are resolved.
• Hold Partners accountable for Wiz Partner Rules of Engagement.
• Partner Application management and administration.
• Own Reseller Agreement process while collaborating with Wiz Legal.
• MNDA, OTRA, master agreements, order forms.
• Deliver Wiz First Meeting Pitch to Partner teams.
• Align with Wiz Marketing on regional strategy with Partners.
• Work with field marketing on driving attendance, and communicate follow up strategy.
• Manage available budgets (and spiff promotion, execution).
• ACE management of Incoming ACE deals via Workspan integration in SFDC.
• Deal Registration Qualification and administration.
• Manage deals alongside Wiz Sellers to ensure smooth partner engagement.
• Track private offers and work with Wiz Seller, Partner Operations to ensure the deal runs smoothly.
• Partner team forecasting ensuring proper deal management and engagement in opportunities.
• Weekly reports updates to teams supported and leadership.

Regional Partner Manager

• The APAC Customer Account Coordinator supports end-to-end order management, customer service, and logistics coordination for Japan region.
• This role oversees the full sales order lifecycle—from purchase order verification and processing to backlog management and shipment coordination—ensuring timely communication with customers and internal stakeholders.
• Working closely with sales, material planners, and third-party logistics providers, the coordinator helps maximize revenue, optimize shipments, and resolve allocation or supply challenges.
• The position also includes order prioritization, KPI reporting and analysis, and maintaining accurate records in compliance with company policies.
• Manage the full lifecycle of sales orders and RMAs in Oracle, from order booking through fulfilment and returns (hardware and software).
• Prioritize and expedite sales orders to meet revenue and shipment targets.
• Maintain accurate and up-to-date departmental records in accordance with company policies.
• Support end-to-end customer operations, including onboarding, inventory management, and account reconciliation.
• Provide proactive and timely communication to customers and sales teams regarding order status, shipment updates, and issue resolution.
• Coordinate and schedule shipment appointments through customer logistics portals.
• Partner with third-party logistics providers to ensure efficient and accurate order fulfilment.
• Collaborate with material planners and sales teams on new product introductions (NPI) and product allocation management.
• Work closely with IT to improve business system performance and drive process automation.
• Prepare and analyse monthly KPIs and performance reports.
• Ensure compliance with ISO and SOX requirements.

Customer Account Coordinator

• Act as a trusted advisor to APAC Account Management leadership, translating regional and global strategic priorities into actionable plans that drive revenue performance and customer outcomes.
• Support the design and execution of initiatives that enable Account Managers to serve as the single point of contact for clients, ensuring effective coordination with Sales Specialists, Product, and Customer Success teams.
• Partner with regional Revenue Leadership and Business Line stakeholders to align Account Management performance goals with APAC commercial priorities.
• Deliver data-driven performance reporting, forecasting, and insights to support business reviews, pipeline visibility, and renewal risk management across the APAC portfolio.
• Monitor and analyze key performance indicators (KPIs), identifying trends, risks, and opportunities to inform decision-making and proactive intervention.
• Work closely with Revenue Operations and Analytics teams to evolve reporting capabilities and ensure Account Managers have access to timely, actionable insights.
• Drive adoption of tools, systems, and best practices that improve Account Management effectiveness, including forecasting discipline, account planning, and customer engagement standards.
• Support the rollout and reinforcement of consistent processes across the APAC Account Management function, including renewal playbooks, customer roadmaps, and client experience standards.
• Lead change management efforts to embed new ways of working and strengthen execution of the Account Management model across markets.

Revenue Performance Partner – Divisional Account Management

• Own and deliver revenue targets across digital, TV, branded content, and event sponsorship
• Drive growth from both new and existing clients across Singapore and Southeast Asia
• Build and manage a robust pipeline through proactive business development, strategic account expansion, and accurate forecasting
• Develop and maintain senior-level relationships with agencies, trading desks, and direct clients
• Lead negotiations and close high-value, multi-market deals
• Collaborate cross-functionally to develop high-impact, integrated proposals
• Contribute to regional commercial strategy through market insights

• Manage and lead a team of Technical Account Managers in Singapore
• Provide mentorship, direction, and skill development to your team members to maximize engagement and develop deep technical and customer skills
• Provide input on strategies required to meet organizational goals and mentor for specific technical or process areas
• Closely working with APAC TAM Leadership Team and ASEAN Services Leadership Team for strategies and initiatives in the region
• Become a TAM champion for the sales team within the region and support TAM value proposition
• Engage with customers for delivering seamless renewals and growth
• Manage escalations in collaboration with local Sales and Services leaders and the Support Organization
• Foster cross-functional cooperation and collaboration to achieve a high level of customer satisfaction
• Participate in hiring processes and cultivate a pipeline of talented candidates
• Travel as necessary to visit customers and partners and attend conferences and other events if applicable

Manager, Technical Account Management

• take full ownership of the territory, shaping a strategy that originates and executes high-performing partnerships
• build executive-level relationships with key strategic partners and independently manage complex, high-value deals
• ensure the partnerships agenda remains a strategic pillar for our success in Asia
• developing and championing a comprehensive partnerships strategy
• building a robust pipeline of opportunities that drive distribution and extend our ecosystem
• representing Xero at key internal and external events and media opportunities

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