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TDCX

Sales Account Manager

TDCX

Sales Account Manager for TDCX, focusing on outbound prospecting and cloud opportunity generation. Collaborating with technical specialists to drive pipeline growth.

Posted 6/24/2026full-time🇸🇬 SingaporeJuniorMid-LevelWebsite

Tech Stack

Tools & technologies
AWSAzureCloud

About the role

Key responsibilities & impact
  • Proactively hunt and engage net-new customers through outbound prospecting activities including cold calling, email outreach, account mapping, and customer discovery conversations
  • Generate qualified cloud opportunities through proactive outbound hunting and customer discovery activities, enabling downstream sales teams to accelerate pipeline conversion and revenue growth
  • Execute high-volume outbound activities daily to build, manage, and grow a healthy sales pipeline across assigned territories and industries
  • Identify customer pain points, business challenges, and digital transformation opportunities to position relevant cloud and technology solutions
  • Conduct discovery conversations with business and technical decision makers to understand current environments, cloud maturity, business priorities, and potential solution fit
  • Qualify leads based on business needs, technical requirements, buying signals, and opportunity potential before transitioning opportunities to downstream sales teams
  • Drive pipeline generation aligned to defined KPIs including talk time, outbound activities, opportunity creation, and pipeline contribution targets
  • Develop strategic account penetration plans to maximize customer engagement and uncover whitespace opportunities within assigned accounts
  • Maintain accurate CRM hygiene, activity tracking, pipeline updates, and opportunity documentation
  • Collaborate closely with internal stakeholders including technical specialists, sales teams, partner ecosystems, and operations teams to accelerate opportunity progression
  • Stay updated on cloud technologies, industry trends, competitive landscape, and emerging digital transformation initiatives
  • Demonstrate strong sales discipline, resilience, urgency, and adaptability in a highly target-driven environment
  • Contribute ideas and recommendations to improve outreach strategies, pipeline generation effectiveness, operational efficiency, and customer engagement models
  • Any other duties and responsibilities assigned by management from time to time within your category of employment.

Requirements

What you’ll need
  • Excellent communication skills, both written and verbal
  • Minimum academic qualification: Diploma or Degree in IT, Computer Science, Business, Engineering, or related disciplines
  • Minimum 2–3 years of experience in B2B outbound sales, inside sales, demand generation, sales development, business development, or cloud sales environments
  • Proven experience in outbound prospecting, cold calling, lead qualification, pipeline generation, and opportunity creation
  • Strong hunter mentality with demonstrated ability to consistently meet or exceed outbound sales and pipeline generation targets
  • Comfortable operating in highly KPI-driven and activity-based sales environments
  • Strong interest and understanding of cloud technologies, digital transformation, and enterprise technology solutions
  • Ability to engage confidently with business stakeholders, IT leaders, and decision makers through consultative and value-based conversations
  • Excellent stakeholder management, presentation, negotiation, and communication skills
  • Strong analytical thinking and problem-solving capabilities
  • Ability to work independently while collaborating effectively within cross-functional and regional teams
  • Cloud certifications such as Microsoft Azure Fundamentals (AZ-900), AWS Cloud Practitioner, or equivalent certifications will be an added advantage
  • Experience in SMB or mid-market customer acquisition environments is highly preferred.

Benefits

Comp & perks
  • Attractive remuneration and great perks
  • Comprehensive medical, insurance, and social security coverage
  • World-class workspaces
  • Engaging activities and recognition programs
  • Strong learning and development plans for your career growth
  • Positive work culture that enables your future
  • Easy-to-access location with direct public transport links
  • Flexible working arrangements
  • Coaching and mentoring from experts in your field

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
outbound prospectingcold callinglead qualificationpipeline generationopportunity creationaccount mappingcustomer discoverycloud technologiesdigital transformationsales development
Soft Skills
communication skillsstakeholder managementpresentation skillsnegotiation skillsanalytical thinkingproblem-solvingresilienceadaptabilityconsultative conversationscollaboration
Certifications
Microsoft Azure Fundamentals (AZ-900)AWS Cloud Practitioner