Zoetis

Manager

• The Field Medical Manager (FMM) is a pivotal scientific and clinical resource for Zoetis India for our Companion Animal segment across North and East India
• Contribute to the design of the medical strategy for India's companion animal segment, ensuring regional insights from North & East India inform national direction
• Translate medical strategy into tactical execution plans; serve as the accountable field leader for implementation within the assigned territory
• Serve as the scientific pivot for all new therapy area launches introduced by Zoetis in the companion animal space
• Maintain a current, expert-level understanding of market dynamics, competitor landscape, disease prevalence, and emerging clinical guidelines
• Function as the lead technical representative for all medico-marketing projects in the designated geography
• Plan, develop, and execute comprehensive Key Opinion Leader (KOL) engagement strategies aligned with current and upcoming product developments and launches
• Build and manage long-term strategic relationships with veterinary schools, universities, and academic institutions across North & East India
• Spearhead academic collaborations through structured training programs, research partnerships, and investigator-initiated studies
• Drive scientific thought leadership that elevates Zoetis brand equity within the veterinary professional community
• Design and conduct lunch-and-learn sessions, scientific workshops, and educational webinars targeted at veterinarians, veterinary nurses, and clinic staff
• Provide comprehensive technical support: disease information, diagnostic and treatment protocols, vaccination guidelines, pharmacovigilance updates, and Good Clinical Practice guidance
• Monitor coverage and frequency KPIs with identified target customers to drive meaningful scientific engagement and business growth
• Deliver comprehensive product, disease area, and scientific training to the field sales team, enhancing their technical competency and confidence in customer discussions
• Coach field colleagues on-ground during joint field visits; use field intelligence to identify gaps in medical knowledge and unmet customer needs
• Collaborate with the marketing team to ensure technically sound product positioning, messaging, and campaign development; share ground-level market insights for medico-marketing initiatives
• Support achievement of monthly, quarterly, and annual business goals through technical advocacy, scientific engagement, and strategic customer interactions
• Collaborate with global/regional teams to design, set up, and execute clinical/field trials; prepare detailed field reports and submit learnings
• Work with the Pharmacovigilance (PV) and regulatory team to ensure timely and accurate reporting of adverse events and product complaints
• Maintain accurate business records; share account and market intelligence with relevant stakeholders
• Adhere strictly to Zoetis Pharmacovigilance Policy, Global Veterinary Policy, travel & expenses policy, and applicable local codes of practice
• Ensure all clinical activities — product demonstrations, diagnostic demonstrations, and field trials — are conducted in compliance with regulatory and ethical standards.

Field Medical Manager

• Assist veterinary practices with case discussion and product inquiries
• Investigate, document, and facilitate resolution of product inquiries, complaints and suspected adverse events to meet regulatory requirements and to optimize customer satisfaction
• Provide medical and scientific information to develop and sustain a highly competent business team and to ensure well-informed customers
• Support the sales team through consultation and customer education, including account planning and execution
• Manage, document and track customer support initiatives such as the Quality Medicine Program, Immune Support Guarantee, etc
• Liaise with opinion leaders, key influencers, and academics to exchange information and cultivate external resources for Zoetis
• Attend select veterinary and professional organization meetings and seminars to develop and enhance personal and Zoetis Veterinary Operations expertise
• Contribute to the Veterinary Operations team to ensure consensus on scientific and medical topics to meet business objectives

Veterinary Services Manager, Cattle & Equine

Account Manager

• Manage the Zoetis Beef business in the South eastern Texas Panhandle
• Calling on Stocker/Backgrounders, Cow/Calf producers, Veterinarians, Dealers, and Distributor Representatives
• Utilize excellent presentation skills to conduct educational training and exhibiting selling skills at accounts and producer seminars
• Build relationships and influence within key trade channels including veterinarians, distributors, extension, and university personnel
• Manage a broad geographic area with a diverse customer base to achieve sales targets, increased market share, and business objectives
• Build Trust with customers through developing reliability, credibility, and follow-up
• Territory Planning & Priority Setting through data analysis, planning, utilization of resources and execution of business plans
• Collaborate and act as a team player

Territory Business Manager

Compliance

• Lead the build of Precision Animal Health’s global logistics program
• Architect and scale a world-class logistics network
• Establish and manage global and regional courier partnerships
• Negotiate competitive rates, define SLAs, and implement performance scorecards
• Design and deploy scalable shipment SOPs aligned with global regulatory standards
• Own end-to-end import/export processes
• Build and manage a network of in-market distributors for testing supplies
• Define and optimize logistics flows for PAH
• Implement shipment visibility tools and exception management processes
• Partner cross-functionally with operations, regulatory, quality, and commercial teams
• Drive continuous improvement initiatives focused on cost optimization and scalability
• Develop and maintain KPI dashboards; communicate performance insights to leadership

International Trade Compliance Lead

Statistician

• Work broadly across the company in diagnostics and device development
• Develop and implement fit-for-purpose study designs, experimental plans and analyses
• Lead statistical aspects of discovery and development activities
• Provide guidance on data collection and retrieval
• Collaborate with global teams and support submissions related to assay and process development

• Lead the Future of Veterinary Clinical Pathology
• Provide clinical leadership, inspire our pathology team, and drive excellence in veterinary diagnostics.
• Act as the clinical figurehead for pathology within your designated laboratory.
• Deliver high-quality diagnostic pathology services while maintaining exceptional professional standards.
• Provide expert clinical support to veterinary clients.
• Ensure pathology reporting meets agreed turnaround times and quality standards.
• Identify opportunities to improve productivity, quality, and service delivery.
• Support the Laboratory Director in delivering an outstanding end-to-end laboratory service.
• Contribute to research, innovation, education, and business development initiatives.
• Support the training and development of Resident Pathologists.
• Help shape VPG's pathology strategy as part of the Senior Leadership Team.
• Translate organizational objectives into practical action plans.

Cytopathology Manager

Customer Support

• Responsible for the planning, coordination, and execution of delivery and support of frozen poultry vaccines
• Use inventory and order management systems for tracking and documentation of vaccine orders, delivery and chain of custody
• Support the oversight of customer vaccine application processes and ensure compliance with safety standards and regulations
• Provide training and education to customers to ensure best practices in vaccine mixing and handling
• Conduct audits to evaluate day of age spray applications
• Utilize necessary tools to assess customer needs, prioritize product allocations, and optimize inventory availability
• Deliver necessary products to ensure customer needs are met in assigned territory
• Build loyalty to Zoetis poultry products and services by developing relationships with customers
• Maintain customer compliance with safe handling of frozen vaccine products and ensure adherence to established processes and compliance with internal policies and regulatory standards
• Regularly review and update records to support audit readiness and continuous improvement initiatives

Vaccine Support Specialist

Product Manager

• Accountable for assigned products, owning the product roadmap, vision, and strategy
• Lead the CFPT and sub-teams in product break-fix needs and performance improvements
• Communicate regularly with Commercial, Medical, and Support teams on product updates

Specialty Product Manager, Global Diagnostics

Engineer

• Provide primary engineering support for all Packaging, visual inspection, and support Packaging line and product transfers
• Support Packaging startup and commissioning activities
• Use GMP industry best practices to measure, analyze and specify requirements that lead to best-in-class quality products and design for manufacturability
• Act as Packaging system owner during start up activities
• Lead and support Packaging implementation and improvements
• Support the implementation and use of PAS-X
• Support generation, review, and approval of Packaging SOPs
• Support deviations/change controls associated with Packaging line and product transfers
• Lead projects relating to the development and optimization of Packaging processes
• Evaluate existing Packaging processes for improvements in capacity, efficiency, and product quality in alignment with business needs
• Improve testing methods and quality control measures, incoming materials, standards, and controls
• Develop user requirements for new capital equipment, survey potential equipment suppliers, submit RFQs, evaluate proposals from suppliers, and provide recommendations for purchase
• Develop and execute test protocols and reports to validate new or modified processes
• Investigate root causes of Packaging issues impacting product quality or yield and support implementation of improvements

Process Engineer

• Utilizing National account management skills, solution selling, project and territory management, and business planning capabilities to execute strategies to maximize sales performance
• Maximize ZTS revenues against strategic contracts and agreements
• Meet aggregate sales objectives both overall and for key growth products via demand generation within aligned customers
• Successfully implement and execute joint partnership programs to exceed contract goals
• Successfully launch new and grow existing product sales and service offerings via selling skills, technical knowledge and Customer Value Delivery
• Demonstrate high levels of collaboration and cross functional communication via both internal and external stakeholders
• Demonstrate the ability to move seamlessly between technical product expertise and business development discussions
• Build effective relationships with partner/customer teams to ensure/maintain relevance and access within each account
• Interact with Customers following all Zoetis contract guidelines
• Business Planning, Resource Allocation and Optimization

National Account Manager

General

• Provides onsite support to veterinary clinics, laboratory research, and veterinary academic settings
• Responsible for the overall business health and customer satisfaction of their assigned territories
• Involved in all phases of the onsite support process with emphasis on selling Dx solutions, diagnostics implementation, workflow improvements, and increasing utilization of diagnostic products
• Aligns with key clinics and hospitals on all aspects of aligned SOP pull through, implementation, training, operation, applications, and problem resolution
• Responsible for identifying, quantifying, qualifying, tracking, and evaluating clinic pain points
• Facilitates, develops, designs and implements clinic workflow processes that improve overall customer experience
• Responds to requests for onsite technical support, providing prompt and accurate technical assistance
• Provides guidance, instruction, and training on the product line to increase productivity and performance
• Provides post sale product installation and validation, applications and operations training
• Completes daily activity documentation and collects, analyzes and summarizes information including detailed satisfaction information
• Must possess superb customer service skills, work independently, make appropriate decisions with accuracy, timeliness, and complete follow-through
• Works closely with the Area Business Manager (ABMs) and Diagnostic Solutions Consultant (DSCs) to provide appropriate customer service in a team approach

Diagnostics Technical Specialist

Engineering Manager

• Define and execute the overarching Digital Product Engineering strategy, ensuring alignment with Zoetis' digital, data, and technology vision.
• Architect and operationalize the Product Operating Model across five pillars: Product & Value Management, Value Stream Engineering, Platform & Enablement, Quality Engineering, and Data & Intelligence.
• Champion the six design principles: product-aligned teams, squads own delivery with chapters standardizing methods, platform makes delivery faster, Product Trios at every squad, quality as a first-class function, and 'you build it, you run it.'
• Own end-to-end delivery and operations for the full digital product portfolio across PAH and Diagnostics, encompassing 20+ products across four Agile Release Trains.
• Lead the formation and scaling of the DPE organization from current state (~207 FTEs) to the optimized target state (~157 FTEs) through strategic resource-mix transformation.
• Own the vendor management strategy and ICC build plan (Accountable per internal RACI), driving the resource mix from 100 consultants / 36 ICC / 37 FTE to a target of 30 consultants / 70 ICC / 50 FTE.
• Ensure the Platform & Enablement team delivers a world-class Internal Developer Platform (IDP) including self-service portal, CI/CD Golden Path, API & Integration Hub, and DevOps/SRE capabilities.
• Responsible for security and compliance execution within Product Engineering per the stakeholder RACI.
• Serve as the primary technology delivery leader interfacing with the Dx & PAH Business stakeholders, translating business product strategies into engineering execution plans.

Head of Digital Product Engineering

• Meet overall sales objectives (quota) both overall and for key growth products via demand generation within targeted geography
• Successfully launch new products, service offerings and generate new equipment leads
• Develop and execute a Territory Business Plan / Resource Allocation per our expectations
• Work with all Zoetis Petcare colleagues in a professional manner to include consistently meeting expectations around integrity/compliance
• Build effective relationships with and service all targeted hospitals / personnel

• Meet overall sales objectives (quota) both overall and for key growth products via demand generation
• Successfully launch new products and service offerings
• Develop and execute a Territory Business Plan / Resource Allocation
• Build effective relationships with and service targeted hospitals/personnel

• Meet overall sales objectives (quota) both overall and for key growth products via demand generation within targeted geography.
• Successfully launch new products, service offerings and generate new equipment leads.
• Consistently demonstrate Solution Selling capabilities.
• Build effective relationships with targeted hospitals/personnel to maintain and grow relevance within each account.
• Develop and execute a Territory Business Plan / Resource Allocation per expectations.