Veterinary Services Manager, Cattle & Equine

Zoetis

Veterinary Services Manager providing veterinary support for Cattle & Equine portfolios at Zoetis. Role involves assisting practices, managing inquiries, and supporting sales teams across Western Canada.

Posted 7/17/2026full-timeRemote • 🇨🇦 CanadaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in veterinary medicine with a focus on cattle and equine, supported by strong communication, leadership, and organizational skills. Capable of interpreting scientific information and managing customer support initiatives to enhance veterinary operations and customer satisfaction.

Highest-signal resume keywords

Doctor Of Veterinary MedicineGeneral Practice Licensure5 Years Clinical ExperienceTechnical WritingBilingualism (French And English)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Clinical ExperienceScientific InterpretationCustomer Support ManagementConflict ManagementNegotiation

Soft Skills

Effective CommunicationLeadershipRelationship BuildingTeam CollaborationAttention To Detail

Certifications & Qualifications

General Practice Licensure

Industry Keywords

Veterinary MedicineCattleEquineRegulatory RequirementsCustomer Satisfaction

About the role

Key responsibilities & impact

Assist veterinary practices with case discussion and product inquiries
Investigate, document, and facilitate resolution of product inquiries, complaints and suspected adverse events to meet regulatory requirements and to optimize customer satisfaction
Provide medical and scientific information to develop and sustain a highly competent business team and to ensure well-informed customers
Support the sales team through consultation and customer education, including account planning and execution
Manage, document and track customer support initiatives such as the Quality Medicine Program, Immune Support Guarantee, etc
Liaise with opinion leaders, key influencers, and academics to exchange information and cultivate external resources for Zoetis
Attend select veterinary and professional organization meetings and seminars to develop and enhance personal and Zoetis Veterinary Operations expertise
Contribute to the Veterinary Operations team to ensure consensus on scientific and medical topics to meet business objectives

Requirements

What you’ll need

Doctor of Veterinary Medicine
Current General Practice full licensure within British Columbia, Alberta, Saskatchewan or Manitoba
5 years of relevant clinical experience with a focus on cattle & equine
Ability to interpret scientific and medical information
Effective technical writing, public speaking and communication skills
Strong leadership and relationship-building skills
Ability to work in a team environment and independently
Excellent judgement in conflict management and negotiation
Planning and organizational skills, with strong attention to detail
Bilingualism (French and English) is an asset
Ability to travel throughout Western Canada – 30%

Benefits

Comp & perks

health, dental, vision and virtual care
pension plan contribution and match
personal spending account
employee assistance program
time-off policies: vacation, float, and volunteer days
short- and long-term disability insurance
eligible for short-term and long-term incentive compensation