Zoetis

Outside Sales

• Strategisches Gebietsmanagement und Verkauf der veterinär-pharmazeutischen Präparate und Impfstoffe sowie Verkauf von Geräten und Tests für In-House-Diagnostik
• Aufbau, Pflege und Ausbau nachhaltiger Kund*innenbeziehungen durch regelmäßige Besuche orientiert an Bedarf und Potential
• Durchführung von In-Clinic-Seminaren für das Tierarztpraxispersonal
• Netzwerken und Beziehungsaufbau mit Fachverbänden und relevanten Partnern
• Wettbewerbsbeobachtung und Aufbereitung zur fachlichen Unterstützung der Marketingabteilung
• Sicherstellung von Wissenstransfers zu Tierarzneimittel und Tierkrankheiten in deinem Gebiet
• Teilnahme an mehrtägigen internen und externen Veranstaltungen
• Eigenständige Organisation Deines Gebietes (Planung, Priorisierung, Nachbereitung)

Außendienstmitarbeiter – Tiermedizin

Program Coordinator

• Executes the day-to-day coordination, documentation, and analytics that enable strong IACUC operations.
• Serves as point of contact for all global animal welfare programs and supports consistent application globally.
• Owns the operational layer of the internal event tracking platform.
• Performs routine trending and pattern detection, maintaining dashboards and recurring reports.
• Flags outliers and repeat risk drivers to the Head of Global Animal Welfare Risk Management.
• Collaborates with IT and data teams to maintain, test, and implement corrective actions for the platform.
• Provides administrative and logistical support to the Institutional Official (IO) and Animal Welfare Board (AWB).

Animal Welfare Specialist – Program Coordinator

Engineering Manager

• Define and execute the overarching Digital Product Engineering strategy, ensuring alignment with Zoetis' digital, data, and technology vision.
• Own end-to-end delivery and operations for the full digital product portfolio across PAH and Diagnostics, encompassing 20+ products across four Agile Release Trains.
• Lead the formation and scaling of the DPE organization and drive the ZICC build-out strategy.
• Own the vendor management strategy and ICC build plan Execute vendor decisions.
• Ensure the Platform & Enablement team delivers a world-class Internal Developer Platform (IDP).
• Responsible for security and compliance execution within Product Engineering per the stakeholder RACI.
• Serve as the primary technology delivery leader interfacing with the Dx & PAH Business stakeholders, translating business product strategies into engineering execution plans.

Head of Digital Product Engineering

Manager

• Support the development and execution of medical insights and messaging that inform brand marketing plans
• Participate as an active member of the US Dermatology Therapeutic Focus Group
• Engage with GMA partner teams including Medical Portfolio Support colleagues, Medical Education, KOL and Strategic Partnerships
• Create and/or contribute to agency or KOL-generated medical content for products across the aligned portfolio
• Support key tactical customer activities and meetings based on brand strategy plans
• Partner with the GMA Medical Education team in the execution of the dermatology medical education strategy

Senior Manager, Dermatology – Medical Portfolio Support

Clinical Research

• Develop and execute clinical studies and outcomes research strategies that support the objectives of multiple Companion Animals brands across markets.
• Design and implement pharmacoeconomic and outcomes research models to quantify the value proposition of Zoetis Companion Animals products globally.
• Work with regional teams, Marketing, Technical Services, GMPS and GPM to ensure alignment of research with customer and market needs.
• Support global lifecycle planning, ensuring Phase 4/OR principles are integrated into product development and post-launch strategies.
• Publish and present research outputs internally (Sales, Marketing, Technical Services, Global teams) and externally (customers, industry meetings, publications).
• Ensure dissemination of research results across markets, facilitating knowledge transfer and synergies.
• Engage with global Key Opinion Leaders (KOLs), universities, and contract research organizations to expand the scientific evidence base.

Manager, Companion Animals – Global On-market Clinical Studies & Outcomes Research

General

• Provides onsite support to veterinary clinics, laboratory research, and veterinary academic settings
• Responsible for the overall business health and customer satisfaction of assigned territories
• Assist clinics with all aspects of implementation, training, operation, applications, and problem resolution on all veterinary diagnostics products
• Responsible for identifying, quantifying, qualifying, tracking, and evaluating clinic pain points
• Facilitate, develop, design and implement clinic workflow processes that improve overall customer experience with diagnostic products
• Respond to requests for onsite technical support, provide prompt technical assistance, troubleshooting, and resolution of complex system problems
• Provide clinics with guidance, instruction, and training on the product line to increase productivity and performance
• Complete daily activity documentation, including detailed reports after customer visits

Diagnostics Technical Specialist

Solutions Engineer

• Develop and maintain thorough understanding of Diagnostic products and service.
• Travel to offices of existing and prospective customers, with a target of 3-4 existing customers and 3-4 new business opportunities per day.
• Detailed documentation of all customer and prospect interactions via the online system.
• Transport equipment to customer and prospective customer locations.
• Lift, set-up and demonstrate diagnostic solutions, equipment and features.
• Clearly explain the uses and benefits of diagnostic products and services; answer questions; effectively communicate “value proposition”.
• Secure purchase orders for diagnostic products and services.
• Provide ongoing customer support, including assisting customers with product, technical or service concerns, making periodic customer courtesy calls, keeping clients informed of new products and services, and interfacing as needed with sales, accounting and technical staff to ensure customer questions and needs are timely addressed.
• Work cooperatively with the Diagnostic Technical Specialists to ensure strong customer service and enhance utilization.
• Generate new business and new business leads, including placing instruments in competitor’s accounts, academia and research settings and gathering referrals from existing customers.
• Support billing and collection efforts.
• Ability to safely lift and move 60 lbs.

Diagnostics Solutions Consultant

Project Manager

• Optimizing ZRL’s project environment through development and implementation of PMO management systems and working with ZRL Leadership to deliver strategic projects through effective management and tracking of the entire ZRL portfolio.
• Directly manage, support, and direct the work of project management colleagues. Manage contract resources (project managers, consultants related to projects, etc.)
• Collaborate with the ZRL Leadership Team to evaluate proposed projects and initiate approved strategic projects, including setting priorities, scoping, timing, and resourcing. Implement and manage systems for project reporting and evaluation.
• Coordinate closely with the ZRL Product Management team to align resources and capital, ensuring successful project outcomes and delivery of the ZRL strategy.
• Development of project plans and forecasts. During project implementation, oversight of projects including project budgets and tracking of project expenses.
• Coordinate and provide project management consulting support for colleagues and groups working on ZRL-related projects to ensure successful outcomes.
• Lead internal communications for ZRL initiatives, including developing communication plans and cadence, drafting and coordinating leadership and stakeholder updates, and supporting change communications for portfolio, program, and integration work.
• Coordinating the integration of new laboratory businesses, including establishing integration governance and cadence; developing and maintaining an integrated master plan (workstreams, milestones, dependencies, critical path); aligning scope, timelines, resourcing, and budget with ZRL leadership; driving cross-functional execution across Operations, Lab Teams, Facilities, Purchasing, Technology, Quality/Regulatory, and Customer Experience; overseeing integration readiness (people/process/technology), cutover planning, risk/issue management, and decision logs; standardizing processes and operating rhythms to the ZRL operating model; tracking synergy/value realization and performance metrics; and delivering concise stakeholder communications and executive status reporting through stabilization and handoff to operations.
• Collaborating with ZRL Technology Program Manager to define and manage all ZRL high-priority projects and ensure that all projects and programs have adequate technology support.
• All other projects and work as assigned.

Project Management Organization and Integration Lead

• Managing the Hatchery In Ovo Process on behalf Zoetis in an assigned territory of 5-8 hatcheries
• Administering the Preventive Maintenance Program for 10-15 commercially placed devices
• Providing electrical/mechanical support and perform emergency repairs as needed
• Being available for afterhours support and repairs 24/7
• Managing the Zoetis Operator Training Program for 25+ people (customer employees)
• Facilitating the vaccine and sanitation preparation program for all Zoetis Devices
• Supporting and conducting the execution of the Zoetis Process Evaluation Program
• Leading communications with hatchery management
• Collecting and reporting important information within Zoetis CRM System
• Completing relevant reporting forms and procedures including scheduling visits, customer site contacts, parts usage priorities, site cart management, certification program, vehicle and equipment maintenance within assigned time period
• Following safety/precautionary procedures
• Maintaining regular communication with supervisor
• Other duties as Assigned

Field Service Specialist

Technician

• Works within the Technical Service Maintenance group performing preventive maintenance calibrations related to Building Management System and Process Control Systems/Instruments
• Schedule and complete calibrations for all calibrated equipment as required by the CMMS preventative maintenance program
• Ensure documentation is complete and accurate and all documents are retained and stored as per applicable procedures
• Manage and track calibration standards
• Maintain and enter calibration results into Computerized Maintenance Management System (CMMS)
• Update calibration records to include equipment status change, decommission, due date changes, etc.
• Replace or repair broken and failed equipment
• Notify system owner of broken or failed equipment
• Assist with impact evaluation for broken or failed equipment
• Work with vendors to order and stock consumable calibration materials
• Responsible for staying current with training with respect to maintenance of instrumentation equipment and systems in compliance with company standards, procedures, and government regulations (SOPs, GMPs, GLPs, PSM, etc.).

Instrumentation Technician

Account Manager

• Customer support & on-site assistance: Advising on the use of diagnostic devices and the interpretation of findings/laboratory parameters, installation/commissioning, ensuring functionality, and providing training and refresher instruction to practice/clinic staff.
• Handling ad-hoc technical inquiries and supporting animal-owner–specific recommendations; executing technical/scientific campaigns and supporting key opinion leaders.
• Training & knowledge transfer: Conducting in-clinic seminars, moderating round tables, and participating in animal-owner events.
• Providing clinical/scientific information (including literature research) as well as handling inquiries/complaints and resolving veterinary medical objections.
• Territory management & sales: Strategic territory and customer development through regular visits, selling diagnostic devices and consumables, including identifying new sales opportunities.
• Revenue responsibility with monitoring, potential analyses, action plans, visit documentation, order and complaint processing, and acquisition of new customers.
• Market & internal collaboration: Market and competitor monitoring, deriving relevant insights, and supporting field colleagues with laboratory diagnostic questions.

Diagnostic Account Manager

• Manage the Zoetis Beef business in Northeast Colorado and a small portion of Northwest Kansas and Southwest Nebraska
• Calling on Stocker/Backgrounders, Cow/Calf producers, Veterinarians, Dealers, and Distributor Representatives
• Utilizing excellent presentation skills to conduct educational training and exhibiting selling skills
• Building relationships and influence within key trade channels
• Managing a broad geographic area with a diverse customer base to achieve sales targets
• Technical & Commercial Knowledge of Beef Industry

Territory Business Manager

• Provides onsite support to veterinary clinics, laboratory research, and veterinary academic settings
• Responsible for the overall business health and customer satisfaction of assigned territories
• Assist clinics with all aspects of implementation, training, operation, applications, and problem resolution on all veterinary diagnostics products
• Anticipated travel within assigned territory as required (up to 80%)
• Responsible for identifying, quantifying, qualifying, tracking, and evaluating clinic pain points
• Provide post sale product installation and validation, applications and operations training

• Meet overall sales objectives (quota) both overall and for key growth products
• Successfully launch new products, service offerings and generate new equipment leads
• Build effective relationships with and service all targeted hospitals / personnel
• Develop and execute a Territory Business Plan / Resource Allocation
• Meet field activity expectations including sales call activity and investment in medical education programs

• Meet overall sales objectives (quota) both overall and for key growth products via demand generation within targeted geography
• Successfully launch new products, service offerings and generate new equipment leads
• Consistently demonstrate Solution Selling capabilities
• Build effective relationships with targeted hospitals and personnel
• Develop and execute a Territory Business Plan / Resource Allocation per expectations
• Meet field activity expectations including sales call activity and investment in medical education programs
• Develop and execute a call-cycle at the account and veterinarian level