Diagnostic Account Manager

Zoetis

Diagnostic Account Manager for Zoetis managing veterinary diagnostics and customer relations in Germany. Providing on-site support and expertise in lab diagnostics while achieving growth targets.

Posted 7/22/2026full-timeRemote • 🇩🇪 GermanyJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in veterinary medicine with a strong focus on customer support, training, and sales of diagnostic devices. Proficient in handling technical inquiries and providing clinical information while managing territory and customer development.

Highest-signal resume keywords

Veterinary Medicine DegreeClinical Practice ExperienceSales Experience in Animal HealthFluent in German and EnglishProficient in MS Office

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Laboratory Medicine KnowledgeDiagnostic Device SalesTechnical Understanding of Laboratory EquipmentSoftware Connectivity/IntegrationsMarket MonitoringRevenue ResponsibilityOrder ProcessingComplaint ResolutionKnowledge TransferTechnical Inquiry Handling

Soft Skills

Customer OrientationExcellent Communication SkillsNegotiation SkillsTeam PlayerWillingness to Learn

Certifications & Qualifications

Veterinary Medicine Licensure

Industry Keywords

Animal Health MarketLaboratory DiagnosticsClinical PracticeTechnical CampaignsKey Opinion Leaders

About the role

Key responsibilities & impact

Customer support & on-site assistance: Advising on the use of diagnostic devices and the interpretation of findings/laboratory parameters, installation/commissioning, ensuring functionality, and providing training and refresher instruction to practice/clinic staff.
Handling ad-hoc technical inquiries and supporting animal-owner–specific recommendations; executing technical/scientific campaigns and supporting key opinion leaders.
Training & knowledge transfer: Conducting in-clinic seminars, moderating round tables, and participating in animal-owner events.
Providing clinical/scientific information (including literature research) as well as handling inquiries/complaints and resolving veterinary medical objections.
Territory management & sales: Strategic territory and customer development through regular visits, selling diagnostic devices and consumables, including identifying new sales opportunities.
Revenue responsibility with monitoring, potential analyses, action plans, visit documentation, order and complaint processing, and acquisition of new customers.
Market & internal collaboration: Market and competitor monitoring, deriving relevant insights, and supporting field colleagues with laboratory diagnostic questions.

Requirements

What you’ll need

Degree in Veterinary Medicine (licensure) or a comparable scientific degree
Minimum of 2 years’ experience in clinical practice and/or industry; ideally in laboratory medicine and/or internal veterinary medicine; sales experience in the animal health market is an advantage
German at native level and fluent English
Proficient in MS Office; strong technical understanding of laboratory equipment as well as software connectivity/integrations
Strong customer orientation, excellent communication and sales skills
High level of personal responsibility and willingness to learn; able to explain complex topics clearly and transfer knowledge
Negotiation skills, team player, and professional demeanor
Mobility: valid driver’s license and willingness to travel (including approximately 1 overnight stay per week)

Benefits

Comp & perks

Attractive compensation & comprehensive benefits: a fair, competitive salary plus additional benefits for your security and future.
Time to recharge: 30 vacation days per year plus additional leave days.
Career & development opportunities: tailored training, workshops, and individual career planning for your personal and professional development.
Giving back: one paid volunteer day per year for your social engagement.
Discounts & wellness offers: access to numerous employee discounts and a Wellhub membership for fitness and wellness; plus bike leasing.
Mental health support: confidential, free counseling for you and your dependents through the Fürstenberg Institute.
Motivating team & inspiring environment: work in a committed, dynamic team that grows together and is passionate.