Diagnostics Technical Specialist

Zoetis

Diagnostics Technical Specialist providing onsite support and training for veterinary clinics and research labs. Responsible for customer satisfaction and successful product implementation.

Posted 7/20/2026full-timeRemote • Iowa • 🇺🇸 United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in providing onsite support for veterinary diagnostics products, ensuring customer satisfaction and effective training in clinical settings. Possesses strong analytical and critical thinking skills to identify and resolve clinic pain points.

Highest-signal resume keywords

Customer Service SkillsClinical ExperienceAnalytical MindsetProblem ResolutionVeterinary Diagnostics Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Veterinary DiagnosticsTrainingImplementationOperationsProblem ResolutionAnimal Disease Knowledge

Soft Skills

Customer SatisfactionCritical Thinking

Certifications & Qualifications

Valid Driver’s License

Industry Keywords

Veterinary ClinicsLaboratory ResearchVeterinary Academic Settings

About the role

Key responsibilities & impact

Provides onsite support to veterinary clinics, laboratory research, and veterinary academic settings
Responsible for the overall business health and customer satisfaction of assigned territories
Assist clinics with all aspects of implementation, training, operation, applications, and problem resolution on all veterinary diagnostics products
Anticipated travel within assigned territory as required (up to 80%)
Responsible for identifying, quantifying, qualifying, tracking, and evaluating clinic pain points
Provide post sale product installation and validation, applications and operations training

Requirements

What you’ll need

Must possess superb customer service skills
At least one year of experience working in a clinical setting
Basic knowledge of animal disease states preferred
Valid Driver’s License, clean driving record, auto insurance
Position requires an Associate’s degree with a Bachelor’s degree preferred or equivalent experience
Candidate must possess an analytical mindset and demonstrable critical thinking skills

Benefits

Comp & perks

Competitive healthcare and retirement savings benefits
An array of benefits, policies and programs to support employee well-being in every sense, from health and financial wellness to family and lifestyle resources