Data Scientist

• Set the Zip Data Strategy
• Lead Business Intelligence & GTM Analytics
• Pioneer AI Data Foundations
• Own the Business "Single Source of Truth"
• Partner with Core Data Engineering
• Build & Scale the Team
• Drive Executive & Board Reporting

Head of Business Data

Sales Operations Manager

• Empower customer-facing teams with knowledge, tools, and resources for exceptional customer value delivery.
• Bridge the gap between Product, Product Marketing, and the Post-sales organization to drive user adoption, customer retention, and net revenue retention.
• Build and manage comprehensive onboarding programs for post-sales roles.
• Create role-based learning journeys to accelerate team ramp time and optimize performance.
• Develop and maintain ongoing enablement programs tied directly to product releases and skill gaps.
• Design assessments and readiness checkpoints to validate learning retention.
• Partner with Solutions, Product, Support, and Education teams to maintain enablement materials.
• Organize and maintain enablement content across various learning management systems.
• Build reporting and dashboards for leadership visibility on enablement program completion and readiness.

Post-Sales Enablement Manager

Recruitment

• Partner with Zip’s leadership to define hiring needs
• Source a large pipeline of high quality candidates
• Effectively source and attract a diverse pool of candidates
• Vet and screen candidates
• Manage interviewing process from start to finish
• Lead compensation conversations and negotiation
• Track recruiting metrics and performance

Sales Recruiter – Contract

Sales

• Own the NAMER Strategic segment's revenue performance end to end
• Define and execute expansion into new verticals within the Strategic segment
• Serve as executive sponsor on the segment's largest and most strategic accounts
• Hire, develop, and hold accountable a team of L2s
• Shape cross-segment strategy
• Represent the segment in executive and board-level reporting
• Drive rigorous forecast discipline and pipeline hygiene
• Partner with Business Development, Solution Engineering, Advisory, Marketing, and Zip's Partner network
• Identify structural gaps in coverage, capability, or capacity

VP, Strategic Sales

AI Engineer

• Embed with enterprise customers to understand their procurement and adjacent workflows at the process level: how work actually moves, where decisions break down, and where the highest-ROI problems sit.
• Build and deploy AI agent solutions using Zip's AppStudio and AI infrastructure, configured to the customer's specific environment and data, not off-the-shelf.
• Own the customer relationship and manage parallel workstreams across a small portfolio of accounts, keeping delivery on track and stakeholder trust high.
• Surface the next problem worth solving before the customer can articulate it, with the commercial instinct to understand how that expands contract value.
• Produce architecture documentation that captures what was built, why, and what it would take to generalize across other accounts.
• Feed structured learnings back to product and engineering so the solutions you build make the platform more repeatable over time.
• Represent Zip on-site at customer locations when required, running live testing and stakeholder sessions against real data and real workflows.

AI Forward Deployed Engineer – SAP Ariba

• Embed with enterprise customers to understand their procurement and adjacent workflows at the process level
• Build and deploy AI agent solutions using Zip's AppStudio and AI infrastructure
• Own the customer relationship and manage parallel workstreams across a small portfolio of accounts
• Surface the next problem worth solving before the customer can articulate it
• Produce architecture documentation that captures what was built, why, and what it would take to generalize across other accounts
• Feed structured learnings back to product and engineering
• Represent Zip on-site at customer locations when required

AI Forward Deployed Engineer – Procurement/Legal

Technical Account Manager

• Help our largest customers drive procurement success on the Zip platform.
• Define customer business outcomes and partner with our customers to deliver those outcomes on a continuous basis.
• Act as a trusted procurement advisor and thought partner to continuously educate and enable our customers on Zip’s platform and procurement best practices.
• Identify champions and build relationships with key business stakeholders across Procurement, Finance, Legal, IT/Security, and Privacy/Compliance teams.
• Maintain high levels of customer engagement and satisfaction with a focus on customer adoption and loyalty.
• Manage customer health and hedge account risks based on data-driven adoption metrics.
• Partner closely with product and engineering to translate business needs and requirements into new solutions for customers, while skillfully managing customer expectations.
• Train and empower customers to be product specialists to become increasingly self-sufficient for their organization.
• Partner with the renewals team to achieve target GRR.
• Continuously improve Customer Success assets and processes. We’re an early-stage company, we want people who are excited to build and motivated to up-level the status quo!

Senior Customer Success Manager – Technical Account Management

Product Designer

• Own the end-to-end experience for PO management: creation, change orders, alerts, and the dashboards enterprises run their spend on.
• Partner closely with your PM and engineers to brainstorm, define, and implement new features and offerings, from PO workflows to the team's first agents.
• Design the full virtual card lifecycle: issuing, spending, coding, reconciliation, and the hard states (declines, disputes, failed payments) where user trust is won or lost.
• Shape the team's first agent experiences, to streamline and expedite mundane workflows. Your work will be grounded in structured procurement data, and you’ll create automation experiences that users can verify and trust.
• Run your own research: get in front of customers through our SE, CS, and Sales partners, and test your work with the AP teams and requesters who live in these flows.
• Participate in regular design reviews with the broader design team.

Senior Product Designer, Procure to Pay

• Own the end-to-end payments experience: scheduling, tracking, and the failure and retry states where trust in money movement is won or lost.
• Shape product direction: frame the problem, write the brief when there isn't one, and drive decisions with evidence alongside engineering.
• Partner closely with engineers, and with PM and go-to-market stakeholders across P2P, to brainstorm, define, and implement new features and offerings.
• Design the experience layer of new payment rails as direct bank integrations and new providers come online, including how customers migrate without fear.
• Run your own research: get in front of customers through our SE, CS, and Sales partners, and test your work with the finance teams who move real money through these flows.
• Participate in regular design reviews with the broader design team.

Senior Product Designer, Global Payments

Artificial Intelligence

• Drive the adoption of Zip’s AI solutions across our customer base, helping them move toward automated workflows and meeting targets that turn successful deployments into long-term revenue, in partnership with Customer Success.
• Own the data and integration partnership evaluation program end-to-end: run the coverage, reliability, and accuracy evaluation that decides which partners earn a production integration, and hold partners to ongoing quality once live.
• Ensure the quality and reliability of Zip’s platform capabilities by setting clear standards, testing processes, and release requirements to maintain accuracy for our customers.
• Grow and lead the team behind the function, scaling its capacity and setting the structure, performance standards, and operating cadence that keep output consistent as volume grows.
• Own throughput across the delivery pipeline, from planning and prioritization through deployment, maintenance, and the performance analytics that surface what needs attention.
• Develop internal tools and automation to reduce repetitive tasks within the team’s quality assurance, support, and reporting processes.
• Partner daily across AI Forward Deployed Engineering, Customer Success, Product, and Engineering to keep delivery moving and resolve blockers before they escalate.

Senior Manager, AI Operations

Technical Recruiter

• Effectively identify and attract Software Engineering, Product & Design candidates
• Source a large pipeline of high quality candidates across evergreen or high priority roles
• Engage exceptional technical candidates, engage and vet them, and manage interviewing and hiring processes, keeping candidate experience top of mind
• Partner with Zip’s leaders to define hiring needs and ideal candidate profiles
• Partner closely with cross-functional team members to land successful
• Track recruiting metrics and performance to continuously improve Zip's recruiting processes

Technical Sourcer

• Partner with Zip’s leadership to define hiring needs and ideal candidate profiles
• Source a large pipeline of high quality candidates across 3-4 high business priority roles at a given time
• Effectively source and attract a diverse pool of candidates
• Engage with a high bar of candidates, vet and screen them, and manage interviewing and hiring process from start to finish
• Lead compensation conversations and negotiation
• Do whatever it takes to close the best candidates + deliver a great interviewing experience
• Track recruiting metrics and performance to continuously improve the recruiting processes

Sales Recruiter

Solutions Engineer

• You’ll work closely with our Engineering, Product, and Design (EPD) teams while reporting to Engineering to design, maintain, and iterate on Zip-owned ERP and integration templates that power scalable, repeatable customer implementations.
• Architect & standardize Workday integrations: Design, maintain, and iterate on Zip’s core Workday Financials and Procurement integration templates, ensuring they deliver scalable, repeatable, and robust customer implementations.
• Bridge product & the field: Work closely with Engineering, Product, and Design (EPD) to ensure integration templates stay perfectly aligned with core product architecture, field insights, and emerging customer needs.
• Turn nuance into scale: Analyze complex customer implementations to identify reusable data mapping patterns and system nuances, converting bespoke solutions into standardized internal assets.
• Support pre-sales engineering: Partner with account teams during pre-sales to design and vet integration architectures, ensuring prospective customers are set up for smooth, best-practice deployments.
• Drive technical implementation excellence: Define, document, and champion technical solution consulting best practices, raising the technical bar and driving consistency across all implementations.
• Become a Multi-ERP expert: Leverage your existing Workday, P2P, and financial systems expertise to build deep fluency across additional ERP ecosystems, ultimately becoming the ultimate subject matter expert on integration architecture, data models, and Zip’s App Studio.
• Build for permanent scale: Approach every technical challenge with an engineering mindset - designing and executing a solution thoroughly once so that future implementations happen effortlessly. You balance high-level architectural design with a willingness to dive directly into API configurations and template modifications to get the job done right.

Solutions Architect – Workday

• Architect & standardize SAP integrations: Design, maintain, and iterate on Zip’s core SAP (ECC and S/4HANA) and Ariba integration templates, ensuring they deliver scalable, repeatable, and robust customer implementations.
• Bridge product & the field: Work closely with Engineering, Product, and Design (EPD) to ensure integration templates stay perfectly aligned with core product architecture, field insights, and emerging customer needs.
• Turn nuance into scale: Analyze complex customer implementations to identify reusable data mapping patterns and system nuances, converting bespoke solutions into standardized internal assets.
• Support pre-sales engineering: Partner with account teams during pre-sales to design and vet integration architectures, ensuring prospective customers are set up for smooth, best-practice deployments.
• Drive technical implementation excellence: Define, document, and champion technical solution consulting best practices, raising the technical bar and driving consistency across all implementations.
• Become a Multi-ERP expert: Leverage your existing SAP, P2P, and module expertise (MM/FI) to build deep fluency across additional ERP ecosystems, ultimately becoming the ultimate subject matter expert on integration architecture, data models, and Zip’s App Studio.
• Build for permanent scale: Approach every technical challenge with an engineering mindset - designing and executing a solution thoroughly once so that future implementations happen effortlessly. You balance high-level architectural design with a willingness to dive directly into API configurations and template modifications to get the job done right.

Solutions Architect – SAP

• Architect & standardize Oracle R12 integrations: Design, maintain, and iterate on Zip’s core Oracle EBS R12 integration templates, ensuring they deliver scalable, repeatable, and robust customer implementations.
• Bridge product & the field: Work closely with Engineering, Product, and Design (EPD) to ensure integration templates stay perfectly aligned with core product architecture, field insights, and emerging customer needs.
• Turn nuance into scale: Analyze complex customer implementations to identify reusable data mapping patterns and system nuances, converting bespoke solutions into standardized internal assets.
• Support pre-sales engineering: Partner with account teams during pre-sales to design and vet integration architectures, ensuring prospective customers are set up for smooth, best-practice deployments.
• Drive technical implementation excellence: Define, document, and champion technical solution consulting best practices, raising the technical bar and driving consistency across all implementations.
• Become a Multi-ERP expert: Leverage your existing Oracle EBS, P2P, and financial systems expertise to build deep fluency across additional ERP ecosystems, ultimately becoming the ultimate subject matter expert on integration architecture, data models, and Zip’s App Studio.
• Build for permanent scale: Approach every technical challenge with an engineering mindset - designing and executing a solution thoroughly once so that future implementations happen effortlessly. You balance high-level architectural design with a willingness to dive directly into API configurations and template modifications to get the job done right.