Procurement

• Design and implement Zip’s end-to-end procurement strategy and operations
• Lead negotiations for our global software, hardware, and services spend. You’ll partner with stakeholders in Engineering, Customer, Marketing, and Sales to ensure we’re maximizing our ROI.
• Identify operational requirements, gaps, and inefficiencies across the source-to-pay (S2P) lifecycle and develop solutions that drive efficiency, consistency, and scalability.
• Partner with Legal, Security, and Finance to ensure every vendor meets our rigorous standards for data privacy and fiscal responsibility.
• Develop deep expertise in our primary spend categories (SaaS, Cloud Infrastructure, Professional Services) to proactively manage renewals and consolidation.
• Provide guidance, roadmap, and solutions for procurement and industry best practices.
• Act as a strategic advisor to our Product and Engineering teams, providing "practitioner-first" feedback to help shape the future of the Zip roadmap.
• Design and implement a corporate travel and expense program, balancing fiscal responsibility with traveler safety and "duty of care" requirements.
• Optimize our travel booking tool to drive program adoption, ensuring integrated approval workflows and visibility into "leakage" or out-of-policy spend.

Director of Procurement

Product Marketing

• Drive operational excellence across GTM: Support the design and execution of core sales processes including territory planning, goal setting, lead routing, and performance tracking, ensuring our GTM engine runs smoothly as we scale.
• Deliver insights that drive decisions: Use SQL, spreadsheets, and dashboards to uncover trends, diagnose problems, and influence how Sales and Marketing leaders make decisions. You’ll turn analysis into action.
• Lead cross-functional projects: Take ownership of high-impact initiatives across Sales, Marketing, Finance, CS, and RevOps, whether that’s streamlining our forecast process, rolling out new attribution logic, or helping launch a new rep productivity model.
• Shape the GTM rhythm: Partner with Sales leaders to run key operating cadences such as forecast calls, pipeline reviews, and QBRs, ensuring every forum is well-structured, efficient, and driving the right outcomes.
• Scale what works: Help build the systems, workflows, and metrics that enable repeatable success, while identifying areas for automation and simplification across the funnel.
• Build trust across teams: Act as a thought partner and executional force for GTM leaders, balancing strategic problem solving with a roll-up-your-sleeves mentality to get things done.

GTM Strategy – Operations Associate

Account Executive

• You’re a closer, trusted advisor, product consultant – you’re working with prospects day-in-day-out to deliver immense ROI in an efficient, value-based sales cycle
• You’re a hunter – you’ll get a healthy supply of BDR leads and marketing opportunities, but you’ll prospect and tap into your network to knock down doors and blockers
• You’re a product evangelist – you’ll solution Zip to meet the pain points today, but also with an eye toward our product of the future
• You’re a builder – at a startup, you’re not just a team member, but you help build the team culture and bring your best practice to the org
• Become a product expert – learning the Zip platform through and through, so that you’re demo ready
• Become a procurement expert – learning the ins and outs of the procurement market, which is deeply ready for change and new solutions
• Use cutting-edge sales intelligence and engagement solutions to prospect, manage deal cycles, and ultimately bring on new customers
• Be adaptable and flexible – as part of an early-stage hyper growth company, we are rapidly growing out our process but we want you to help shape our sales process

Enterprise Account Executive – Central

Community Manager

• Own our end-to-end community strategy, execution, and member experience
• Build and scale an exceptional community where procurement and finance leaders connect, learn, and shape the future of their profession
• Plan and execute monthly in-person regional meetups across the US and EMEA, built for the community, by the community
• Design and activate community experiences at Zip's flagship events, including Zip Forward and Tier 1 industry tradeshows
• Own a robust virtual events program, including monthly webinars focused on product updates, community-led topics, and professional development
• Drive influencer marketing by identifying, recruiting, and activating top procurement, finance, and enterprise transformation thought leaders for content creation, sponsorships, speaking programs, and brand amplification
• Partner with Zip's Content, Research, and Enterprise Transformation Office teams to develop and execute a cohesive thought leadership strategy for the Margin Makers community
• Own and manage Zip's Slack-based community, driving daily engagement, knowledge sharing, and meaningful peer-to-peer interaction
• Partner with the Head of Education to drive adoption of Zip's learning and certification programs within the community

Senior Community Marketing Manager

Sales

• Lead a team of direct Sales Executives to achieve aggressive new business and expansion sales targets in the region.
• Evolve and execute on a comprehensive sales strategy in collaboration with cross-functional resources to effectively penetrate the market, analyze competition and consistently over perform.
• Cultivate strong partnerships with Business Development, Solution Consulting, Advisory, Marketing, our Partner network and the Zip Executive team.
• Recruit, coach, and mentor team members to foster a culture of consistent performance and continuous improvement.
• Accurately report and forecast pipeline and performance to the business.
• Participate strategically in C-level meetings to gain insight into customer requirements and effectively map Zip’s solutions to high impact business pain.
• Achieve quarterly and annual sales targets, contributing significantly to overall revenue goals.
• Deliver world class client experiences to maintain and grow client base through non-sales related outreach.

Director, Enterprise Sales

Consultant

• Integrate Zip into customer’s IT landscape - typically ERP, Ticketing, TPRM, CLM, and other procurement tools.
• Design and document the integration architecture considering the customer’s requirements.
• Validate customer requirements against third party API documentation.
• Work with customer stakeholders to build integrations leveraging Zip’s internal iPaaS solution.
• Unit test the configuration with the customer.
• Provide periodic status reports to your manager and/or client.
• Provide accurate estimations and timelines of work performed.
• Collaborate with the product team to steer and provide ongoing feedback to continually improve the Zip product.
• Improve our technical processes to help our customers accelerate the time to value.

Technical Integrations Consultant

Accountant

• Review customer contracts and determine appropriate revenue recognition treatment under ASC 606, including documenting nonstandard terms.
• Own key area of the monthly and quarterly close; including journal entries, reconciliations, and variance analysis.
• Collaborate with the Product and Operations to ensure data relied upon for revenue accounting is complete and accurate.
• Support external and internal audits by providing documentation, analysis, and explanations of revenue-related transactions.
• Drive process improvements and automations within the revenue recognition cycle to enhance efficiency and scalability.
• Prepare ad-hoc revenue analyses for management to support strategic decision-making.

Senior Revenue Accountant

Solutions Engineer

• Partner with Sales and Customer Success to deeply understand customer requirements, translate them into technical solutions, and serve as a trusted advisor from initial evaluation through deployment and expansion
• Lead technical discovery to map customer workflows, identify automation opportunities, and design agent architectures that deliver measurable value
• Build and optimize AI agents—configuring workflows, writing and refining prompts, and tuning agent behavior to meet customer requirements
• Own integrations between Zip AI agents and customer systems (ERPs, CLMs, ticketing, TPRM, and other procurement tools) using middleware and iPaaS platforms
• Drive successful implementations end-to-end—scoping requirements, documenting architecture, testing configurations, troubleshooting issues, and ensuring smooth go-lives
• Enable customer teams to manage and improve their agents, building confidence and long-term self-sufficiency
• Gather insights on how customers are deploying AI agents, identify emerging patterns, and deliver structured feedback to Product and Engineering

AI Solutions Consultant

QA Engineer

• Develop a deep understanding of the product, both from a customer’s perspective and its underlying technical principles and architecture
• Setup, run and be accountable for QA team’s strategy, OKRs and day-to-day operations, including:
• Manage entire layers of the test pyramid and deployment processes. Ensure process efficiency and minimal regressions going into production.
• Improve test coverage through developing comprehensive test cases for new features, conducting corrective actions on bugs/incidents, regular review and refining existing test cases, and exploratory testing.
• Partner with various product team EMs, PMs and TLs to have a strong understanding of product roadmap & timeline, properly manage test case development & quality, and ensure efficient collaboration and prompt communication.
• Partner with Infra and Product engineering teams to improve test environments, drive adoption of automated testing, and optimize our deployment process.
• Manage the QA team:
• Coach and grow team members. Establish high quality standards (e.g. test cases, RCAs, general documentations) and strong sense of ownership
• Attract and hire top talent
• Ensure the QA team is healthy, motivated and avoid burnout
• Be a strong advocate for quality best practices and help the company incorporate them with rigor

Quality Assurance Manager

Events

• Activate and support in managing a comprehensive event marketing strategy that aligns with our overall marketing goals.
• Work with sales leaders to identify best sales attendance, select contacts for on-site meetings, and pre-event know-before-you-go meetings.
• Develop and execute multi-channel promotional campaigns (email, social media, website) to maximize engagement and connections pre-event, onsite, and post-event.
• Work with internal subject matter experts to tailor content and messaging, ensuring relevance and value to attendees.
• Partner with sales to ensure generated leads are routed correctly and worked by representatives both pre-and post campaign activation.
• Leverage salesforce and Omni (reporting tool) to produce reporting for account mapping and campaign management. Monitor and analyze event performance metrics, providing actionable insights and recommendations for improvement.
• Create post-event follow-up strategies to nurture leads and convert attendees into customers via Marketo (marketing) and outreach (sales messaging)
• Maintain asana and/or other project management of event production.

Event Marketing Coordinator – Contract

• Own our end-to-end community strategy, execution, and member experience
• Build and scale an exceptional community where procurement and finance leaders connect, learn, and shape the future of their profession
• Plan and execute monthly in-person regional meetups across the US and EMEA, built for the community, by the community
• Design and activate community experiences at Zip's flagship events, including Zip Forward and Tier 1 industry tradeshows
• Own a robust virtual events program, including monthly webinars focused on product updates, community-led topics, and professional development
• Drive influencer marketing by identifying, recruiting, and activating top procurement, finance, and enterprise transformation thought leaders for content creation, sponsorships, speaking programs, and brand amplification
• Partner with Zip's Content, Research, and Enterprise Transformation Office teams to develop and execute a cohesive thought leadership strategy for the Margin Makers community
• Enable community members to build their personal brands through blogs, interviews, social content, and speaking opportunities
• Own and manage Zip's Slack-based community, driving daily engagement, knowledge sharing, and meaningful peer-to-peer interaction
• Serve as community moderator by facilitating discussions, running polls, answering questions, and establishing engagement best practices
• Launch and manage peer matchmaking programs, referral initiatives, and recognition programs that spotlight community leaders
• Partner with the Head of Education to drive adoption of Zip's learning and certification programs within the community
• Align educational offerings with broader community and marketing strategies to maximize participation and member value

• Own the quote-to-cash systems architecture: Lead the design, governance, and roadmap for Zip’s revenue systems stack—primarily Salesforce, CPQ, and Spiff—with integrations into NetSuite and downstream finance tools.
• Drive automation across the revenue lifecycle: Build scalable integrations and workflows that eliminate manual handoffs between Sales, Deal Desk, and Finance, from opportunity through invoice.
• Lead system reimplementations and enhancements: Manage CPQ rollouts, billing system upgrades, and vendor transitions. Partner with internal stakeholders to define requirements, evaluate tools, and own delivery end-to-end.
• Ensure data accuracy across systems: Partner with Finance and RevOps to define and enforce ARR, booking, and billing definitions. Create a single source of truth for financial reporting and audit-readiness.
• Enable global operations: Build capabilities that support international growth, including multi-currency quoting, billing, and reporting.
• Support commissions automation: Partner with GTM Ops and Finance to automate compensation logic and payout workflows in Spiff.
• Be the connective tissue: Act as the bridge between business stakeholders and technical teams, translating operational pain points into scalable system solutions.

GTM Systems Lead, Quote-to-Cash

Product Designer

• Contribute to Zip’s vision and how to reimagine the procurement space with elegant, modern, interfaces.
• Grow and mature our Design System capabilities and toolkits by pioneering new foundations, components, practices and methodologies
• Develop a long-term strategy for design systems at Zip and collaborate closely with engineering and design to ensure components are implemented correctly
• Drive requirements gathering with designers and engineers to build a well-rounded understanding of different product areas to help design of flexible and extensible frameworks, patterns, and components
• Set a high quality standard for user interfaces across the board, inventorying inconsistencies and proposing the necessary improvements
• Develop usage guidelines that teach designers and engineers how to use the components and patterns across design and code; create channels for feedback and improvements to ensure consistent implementation of components in code across multiple product verticals
• Organize robust Figma libraries, and keep them neat and usable
• Collaborate with other designers to craft and maintain a holistic product vision across Zip’s suite of products
• Evangelize the Design System’s importance across the company in presentations, meetings, and other forums

Senior Product Designer, Design Systems

• Design and implement a scalable global tax structure that supports Zip’s international expansion and evolving business model.
• Lead the development and maintenance of global transfer pricing policies, including documentation, intercompany agreements, and benchmarking studies.
• Manage global indirect tax obligations (VAT, GST, and Sales Tax)
• Monitor and evaluate the impact of changes to tax laws and regulations and provide relevant updates and guidance to management
• Act as a strategic partner to assess the tax implications of business initiatives, such as new market entries.
• Oversee the preparation and review of tax returns (federal, state, and international), ensuring accuracy and compliance
• Manage the tax provision process and ensure compliance with accounting standards (e.g., ASC 740)
• Maintain and enhance internal controls over tax processes
• Identify and implement process improvements to enhance tax efficiency and accuracy
• Lead all tax-related audits and inquiries from global tax authorities. Proactively identify and mitigate tax risks associated with a high-growth fintech environment.
• Manage and optimize relationships with third-party tax advisors and service providers worldwide.

Tax Director

Security Engineer

• Design and build product features for enterprise customers, such as AI-powered anomaly detection for payment fraud and account takeovers, granular access control and identity management, and bring-your-own-key encryption.
• Work closely with cross-functional product and customer-facing teams to understand requirements and ship thoughtful solutions.
• Work closely with our customers’ security teams (e.g., Discover, Snowflake, and Anthropic) to understand their needs and learn how they assess risk.
• Build guardrails, tooling, frameworks, and automation to empower software engineers to ship secure changes and prevent vulnerabilities from reaching the main branch.
• Design and build scalable frontend applications and components.

Director of Procurement

GTM Strategy – Operations Associate

Enterprise Account Executive – Central

Senior Community Marketing Manager

Director, Enterprise Sales

Technical Integrations Consultant

Senior Revenue Accountant

AI Solutions Consultant

Quality Assurance Manager

Event Marketing Coordinator – Contract

Senior Community Marketing Manager

GTM Systems Lead, Quote-to-Cash

Senior Product Designer, Design Systems

Tax Director

Software Engineer, Security Products