FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Post-Sales Enablement and Instructional Design, with a focus on building and managing enablement programs that drive user adoption and customer retention. Proficient in developing learning journeys and assessments that align with business metrics in a B2B SaaS environment.
Highest-signal resume keywords
Post-Sales EnablementInstructional DesignB2B SaaS ExperienceCross-Functional CollaborationCustomer Success
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Enablement Program DevelopmentLearning Management SystemsAssessment DesignPerformance OptimizationData ReportingBusiness Metrics Mapping
Soft Skills
Exceptional CommunicationPresentation SkillsStorytelling SkillsSelf-Starter MindsetRelationship Building
Industry Keywords
Customer RetentionNet Revenue RetentionTime To ValueCustomer SatisfactionProfessional ServicesSolutions ConsultingImplementationSupport
About the role
Key responsibilities & impact- Empower customer-facing teams with knowledge, tools, and resources for exceptional customer value delivery.
- Bridge the gap between Product, Product Marketing, and the Post-sales organization to drive user adoption, customer retention, and net revenue retention.
- Build and manage comprehensive onboarding programs for post-sales roles.
- Create role-based learning journeys to accelerate team ramp time and optimize performance.
- Develop and maintain ongoing enablement programs tied directly to product releases and skill gaps.
- Design assessments and readiness checkpoints to validate learning retention.
- Partner with Solutions, Product, Support, and Education teams to maintain enablement materials.
- Organize and maintain enablement content across various learning management systems.
- Build reporting and dashboards for leadership visibility on enablement program completion and readiness.
Requirements
What you’ll need- 5+ years of experience in Post-Sales Enablement, Instructional Design, or solution implementation within a fast-paced B2B SaaS environment.
- Direct experience building enablement programs for post-sales roles such as Professional Services, Solutions Consulting, Implementation, Customer Success, Support, or similar customer-facing teams
- Exceptional communication, presentation, and storytelling skills.
- Proven ability to build strong cross-functional relationships with Product, Marketing, and Leadership.
- A self-starter mindset with the ability to thrive in a fast-growing, dynamic startup environment.
- Ability to map enablement initiatives back to core business metrics like TTV, NRR, CSAT, and Net Retention.
Benefits
Comp & perks- 📈 Start-up equity
- 🦷 Full health, vision & dental coverage
- 🍽️ Catered lunches & dinners for hybrid employees
- 🚍 Commuter benefit
- 🚠 Team building events & happy hours
- 🌴 Flexible PTO
- 💻 Apple equipment plus home office budget