WVU Online

Administration

• Responsible for management of sponsored projects/contracts from award initiation through closeout.
• Performs analysis and evaluation of data and collaborates with PI on project’s progress.
• Makes recommendations as necessary.
• Manages programmatic and financial needs for extramural funded projects with varying levels of complexity in collaboration with the PI.
• Interprets and educates others on all granting laws, regulations, policies and procedures and ensures that institutional and sponsoring agency policies are followed.
• Creates historical data including tracking, burn rates, revenue, trends and future projections.
• Approves and manages monthly financial reports and provides oversight on research portfolios.
• Provides guidance and initiates necessary actions for all project status changes and/or extension requests.
• Educates PI’s on managing budgets and cost accounting principles.
• Educates PI’s on routine spending habits and reallocation of line item dollars.
• Counsels all PI’s on allowable vs. unallowable expenses per sponsored guidelines.
• Advises the PI on necessary research compliance issues such as animals, human subjects, and/or biohazards.
• Initiates and facilitates the grant proposal preparation and submission process from initiation through assembling of the application package.

Grants Administrator – Office of Research and Graduate Education

Community Manager

• Update and execute the annual plan of action for recruitment and retention of WV AHEC Rural Community Health Scholars and other student programs.
• Conduct in-person recruitment and virtual recruitment strategies for student programs, including all Scholars-eligible disciplines.
• Recommend changes to the WV AHEC Scholars manual, handbook and website for students, instructors, preceptors, and staff based on programmatic needs and changes.
• Execute strategies for program recruitment and construct materials for program marketing and promotion.
• Support WV AHEC Center Directors with respect to Scholar recruitment and communication, marketing, and promotion for WV AHEC Scholars programs.
• Liaise with statewide education institutions and health professions programs to foster collaboration and encourage program enrollment/participation.
• Maintain frequent, ongoing communication with student program participants, including Scholars.
• Assist with data collection for programs needed to complete internal and external reports and evaluations under the direction of the Program Director and with support from the Evaluation Team.
• Work with individual program participants, including Scholars, to identify career goals and connect Scholars with job opportunities in West Virginia.
• Assure Program Completers receive completion materials (certificates, cords, and digital badges) and stipends in a timely fashion.
• Develop social media calendar for all WV AHEC programs and post to social media accounts on a recurring basis.
• Travel statewide to facilitate program promotion, maintain collaborations, and cultivate new relationships.
• Prepare report components specific to HRSA designated outcome requirements as requested.

Student Program Coordinator – Institute for Community and Rural Health

Customer Support

• Respond to customer inquiries and service requests by phone, email, or chat through the case management system
• Provide accurate information to resolve customer inquiries
• Log case notes in the case management system for each customer inquiry or request
• Ask related questions, listen intently, and identify what the customer really needs
• Escalate issues to customer service leaders or to central units
• Redirect customers when needed and facilitate resolution with outside entities
• Troubleshoot problems and resolve items within your scope
• Update and communicate with customers to provide them with expectations on service and value being delivered
• Upon updating customer, mark cases as resolved when customer requests are fulfilled, or inquiries are answered
• Submit new knowledgebase articles through supervisor based on inquiries received in the SSC
• Participate in ongoing training experiences offered within the SCC and within WVU

Customer Care Agent – Shared Services Center

Clinical Research

• Provide high level strategic and operational oversight to WVUCI in fulfilling all CCSG Protocol Review and Monitoring System (PRMS) requirements
• Shape the long term vision for PRMS by identifying emerging regulatory trends
• Oversee the scientific review infrastructure for all clinical research protocols
• Direct the full operational lifecycle of protocol submission, review, approval, and ongoing monitoring
• Lead quality assurance initiatives by conducting systematic reviews of PRMS processes
• Build strong, collaborative relationships with investigators and other stakeholders

PRMS Program Coordinator – Clinical Research Trials

• Conduct and document assigned periodic monitoring according to the monitoring plan which includes verification of subject safety and adherence to Institutional, WVUCI CRU, federal and state regulations and specific protocol requirements including:
• - Verification of subject study research data including informed consent process, eligibility, treatment, follow-up, and safety reporting documentation to ensure compliance with study protocols.
• - Review of study-related regulatory documentation such as correspondence, delegation logs, institutional review board communication, deviations, and progress reports for each assigned study.
• - Verifies validity of research results by ensuring timely, accurate, and complete source data and Case Report Form documentation.
• Quality Assurance and Quality Control:
• - Lead collaborations with clinical research teams in non-compliance issue identification, finding solutions and implementing corrective and preventive action plans and processes to remediate issues.
• - Follows monitoring procedures and tools for investigator-initiated IND or IDE-enabling clinical trials (or other trials as needed where there is no external sponsor/monitor).
• - Support the clinical research team by ensuring they have adequate training and processes for the responsible conduct of research.
• - Generate monitoring reports and ensures any non-compliances are adequately resolved in a timely manner.
• - Participate in the preparation and follow-up activities for regulatory agency and Sponsor audits as needed to ensure successful outcomes
• - Present findings and recommendations for areas of improvement to management in areas that affect clinical research programs at the institution.
• - Assist in identifying training needs and in developing and/or executing training programs for study staff and supporting departments.
• Data Safety and Toxicity:
• - Coordinating internal Data Safety and Toxicity Committee meetings and subsequent review sessions as needed. Meetings to include review of internal unanticipated events and response assessments, external safety reports, investigator initiated trials monitoring reports per DSMP and external audit findings.
• - Perform secondary review of eligibility for interventional clinical trials.
• Other duties as assigned. May include monitoring of external institutions participating in Investigator Initiated Trials sponsored by WVUCI

Compliance Coordinator

Research Analyst

• Facilitate compliance with the requirements of the research protocol and good clinical research practice while remaining cognizant of the needs of diverse populations.
• Utilizes multiple communication methods to facilitate the effective conduct of clinical trials.
• Demonstrates leadership in ensuring patient comprehension and safety during initial and ongoing clinical trial informed consent discussions.
• Involves a variety of resources and strategies to manage the care of patients participating in clinical trials, ensuring compliance with protocol procedures, assessments, and reporting requirements as well as management of symptoms.
• Provides leadership to the research team in ensuring collection of source data and completion of documentation that validates the integrity of the conduct of the clinical trial.
• Utilizes a variety of strategies to enhance recruitment while being mindful of the needs of a diverse patient population.
• Demonstrates leadership in ensuring adherence to ethical practices during the conduct of clinical trials to protect the rights and well-being of patients and the collection of quality data.
• Identifies the financial variables that affect research and supports good financial stewardship in clinical trials.

Clinical Research Specialist

Financial Planning and Analysis

• Develop, implement, and manage short- and long-term financial plans.
• Coordinate day-to-day accounting operations.
• Maintain and reconcile the general ledger.
• Coordinate month end variance analysis.
• Develop strong relationships and serves as liaison.
• Monitors financial activity of active and new funds.
• Reviews variance budget reports and notifies fund managers.
• Initiates regular reconciliations with fund managers.
• Analyzes financial data to prepare comprehensive reports.
• Prepares labor distributions and adjustments.
• Provides administrative and budget support.
• Leads the development of annual divisional budgets.
• Ensures timely completion and accuracy of financial deliverables.
• Forecasts and models funding scenarios.
• Collaborates with Economic Innovation managers.
• Assists with preparation of proposal budgets and justifications.
• Verifies that all expenditures and receipts are authorized.
• Evaluates the effectiveness of fiscal operations and recommends process improvements.
• Provides guidance and support to staff on financial matters.