Instructional Designer

WVU Online

Instructional Designer managing online course materials and development at West Virginia University. Collaborating with faculty and staff for effective instructional design and support.

Posted 6/11/2026full-timeRemote • Virginia, West Virginia • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Create, manage and maintain course shells within the LMS, ensuring consistency, organization, and ease of navigation for users.
Collaborate with instructional designers, instructors, and content creators to upload, review, revise, and organize course materials.
Troubleshoot and resolve any technical issues related to course shells and user access.
Support and coordinate the transition process of master course shells to live sections of a course each semester.
Collaborate with cross-functional teams, including IT, training coordinators, and subject matter experts, to maintain, update and improve online course material.
Offer ongoing support to address questions, concerns, and technical issues related to the LMS and related technology.
Support and continuously refine accessible course delivery within the learning management system (LMS) by applying an understanding of Americans with Disabilities Act (ADA) Title II Regulations and accessibility guidelines.
Contribute to instructional design projects based on departmental needs and project demand.
Collaborate with programs and instructional designers to ensure course quality, support continuous improvement efforts, assist with instructor training, and contribute to strategies that support student retention and program growth.
Plan, design, develop, and deploy instructional materials in an online format, independently or as part of a collaborative design team.
Support the development and maintenance of instructional integrity of course development projects through systematic design and continuous quality improvement efforts.
Support and enhance the design, development, and delivery of online courses by applying knowledge of Americans with Disabilities Act (ADA) Title II and accessibility standards.
Maintain relationships with other instructional support services to best serve our constituents.
Assist in the development, distribution and enforcement of instructional design policies and procedures.
Other Duties as Assigned.

Requirements

What you’ll need

Bachelor’s degree in a related field
A minimum of three (3) years of experience involving: Instructional design, including needs analysis, development, and deployment.
Project management, preferably in instructional design settings.
Matching online education technologies to instructional goals.
Use of learning management tools and systems.
Strong oral and written communication skills
Excellent organizational skills
Commitment to customer service and team-oriented collaboration within a service-focused environment
Excellent interpersonal skills
Ability to work collaboratively within an academic community and with diverse stakeholder groups, including faculty, staff, and technical teams.
Ability to interpret client needs and produce instructional materials.
Ability to manage multiple projects simultaneously and meet deadlines.
Ability to track, complete, and communicate progress on assigned tasks, including providing regular status updates to project leaders and stakeholders.
Proven ability to continually adapt and learn new procedures and tools.
Effective negotiation skills.
Must be enterprising, diplomatic, and proactive at solving problems.
Ability to work independently to diagnose and solve difficult problems while following established processes and guidance.
Ability to work as lead or member of a (project) team and effectively contribute.
Comprehensive knowledge of current learning and instructional theories and principles (including adult learning) applicable to E-learning.
Knowledge of information architecture principles and methods.
High level of expertise with tools that facilitate the design of instructional materials (such as storyboards, flow charts, assessments, etc.).
Demonstrated ability to apply creative problem-solving and instructional design strategies to develop engaging and learner-centered instructional materials.
Experience with writing HTML, as well as familiarity with HTML editors; productivity software (such as word processors, spreadsheets, databases & presentation tools); and multimedia software such as Adobe Creative Cloud, Canva, Articulate 360, Camtasia, Google Tools and others.
Experience with web-based learning management systems.
Knowledge of emerging technologies applicable to teaching and E-learning.
Basic knowledge and troubleshooting of website coding and structure.
Basic knowledge of streaming audio and video, compression methods, file types, and formats.
Familiarity with graphic design elements appropriate for online instruction.
Working knowledge of ADA Title II requirements and their application to digital learning environments.
Knowledge of WCAG 2.2 guidelines, with the ability to apply accessibility standards to revise existing course content and develop new accessible instructional materials.
Knowledge of how various E-learning technologies may facilitate instructional goals.
Familiarity with artificial intelligence technologies and their use during the instructional design and development process.

Benefits

Comp & perks

37.5-hour work week
13 paid holidays
24 annual leave (vacation) days per year or more based on years of service
18 sick days per year
WVU offers a range of health insurance and other benefits
401(a) retirement savings with 6% employee contribution match
eligibility to continue health insurance
wellness programs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

instructional designproject managementneeds analysiscourse developmentHTMLinformation architectureaccessibility standardsE-learning technologiesmultimedia softwarelearning management systems

Soft Skills

communication skillsorganizational skillscustomer serviceteam collaborationinterpersonal skillsproblem-solvingadaptabilitynegotiation skillsindependent workcreative problem-solving